We noticed that you're using an unsupported browser. The Tripadvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Fairmont Makkah Clock Royal Tower

avatar-imageavatar-imageavatar-image
Traveler (2399)
Room & Suite (394)
Videos (4)

View prices for your travel dates

Hotel direct offer!20% off room rate
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.

About

#14 of 276 hotels in Mecca
Location
4.6
Cleanliness
4.1
Service
3.8
Value
3.7
Just steps away from the holiest site in Islam, Makkah Clock Royal Tower, A Fairmont Hotel is the iconic symbol of hospitality for people from around the globe who have gathered to worship, reflect and contemplate. Standing as the tallest concrete building in the world with 76 floors, Makkah Clock Royal Tower is the focal point of the Abraj Al Bait Complex, part of the King Abdulaziz Endowment project. Its soaring height and proximity to Al Masjid Al Haram allow guests to enjoy unmatched breathtaking views from 945 rooms and suites, while 76 elevators provide easy access to and from Al Masjid Al Haram. The hotel also offers 10 delicious dining options ranging from innovative Asian fusion to the first five-star Saudi restaurant in Makkah. Other amenities include: a female and male fitness center, a Kids Corner playroom, a 24-hour business center, more than 3200 meter squared of flexible function space, and eight state-of-the-art meeting rooms. For the height of exclusive service and privacy, Fairmont Gold promises guests a ‘hotel within a hotel’ experience through a range of privileges like a private reception and 24-hour butler service.. A seamless fusion of Arab hospitality, modern comfort and signature Fairmont service, combine to create an unforgettable experience in this divine setting.
Read more
Suggest edits to improve what we show.Improve this listing
Property amenities
Paid private parking on-site
Free High Speed Internet (WiFi)
Fitness Center with Gym / Workout Room
Bar / lounge
Kids stay free
Babysitting
Airport transportation
Business Center with Internet Access
Wifi
Fitness / spa locker rooms
Sauna
Coffee shop
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Complimentary Instant Coffee
Complimentary tea
Kid-friendly buffet
Snack bar
Children's playground
Children's television networks
Indoor play area for children
Children Activities (Kid / Family Friendly)
Kids club
Car hire
Taxi service
Conference facilities
Banquet room
Meeting rooms
Photo copier / fax In business center
Spa
Foot massage
Full body massage
Hand massage
Head massage
Hot spring bath
Light therapy
Massage
Neck massage
Salon
Steam room
24-hour security
Baggage storage
Chapel / shrine
Concierge
Currency exchange
Gift shop
Newspaper
Non-smoking hotel
Shops
Doorperson
24-hour check-in
24-hour front desk
Express check-in / check-out
Private check-in / check-out
Dry cleaning
Laundry service
Ironing service
Shoeshine
Show more
Room features
Blackout curtains
Soundproof rooms
Air conditioning
Desk
Dining area
Coffee / tea maker
Cable / satellite TV
Bidet
Bathrobes
Housekeeping
Interconnected rooms available
Room service
Safe
Seating area
Sofa
Telephone
VIP room facilities
Wardrobe / closet
Bottled water
Clothes rack
Iron
Private bathrooms
Tile / marble floor
Wake-up service / alarm clock
Refrigerator
Flatscreen TV
Bath / shower
Complimentary toiletries
Hair dryer
Show more
Room types
City view
Landmark view
Bridal suite
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
5.0 of 5 stars
HOTEL STYLE
City View
Luxury
Languages Spoken
English, Arabic, Filipino, Hindi and 3 more
Hotel links
Special Price:20% off room rate

Location

King Abdul Aziz Endowment Clock Towers Complex, Mecca 21955 Saudi Arabia
Fairmont Makkah Clock Royal Tower
4.0
4.0 of 5 bubbles4,648 reviews
Reviews Summary
This summary was created by AI, based on recent reviews.
Powered by AI
The Fairmont Makkah Clock Royal Tower garners acclaim for its spacious rooms boasting views of the Haram and its prime location, offering easy access to sacred sites and shopping. Guests appreciate the elegant atmosphere and diverse dining options, although opinions on value and service diverge, with some citing attentive staff and others pointing out long waits and communication gaps. Room experiences vary, with praise for their size and views, but some cleanliness and maintenance issues are noted. Amenities, including breakfast and prayer facilities, are often commended.
Location
Convenient
Atmosphere
Elegant
Rooms
Spacious
Value
Expensive
Cleanliness
Mixed
Service
Inconsistent
Amenities
Well-appointed
Was this helpful?
Tripadvisor is not responsible for this summary or any opinions in it. Please read full traveler reviews for more details and information.
4648Reviews67Q+A100Room tips
Traveler rating
  • 2,827
  • 825
  • 372
  • 231
  • 394
Time of year
Traveler type
Language
  • More
Selected filters
  • Filter
  • English
Popular mentions
Sort by:
Most Recent
avatar-image
Muhammad Azam م wrote a review Yesterday
1 contribution
Our stay was amazing to say the least. We had a few requests which were satisfied immediately, the location and the guest relations team always keen to keep us happy and finding out if we needed anything. Breakfast could improve, as the waiters wouldn't handle the whole work.
Read more
Date of stay: February 2024Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Share
avatar-image
Syed H wrote a review Feb 2023
4 contributions
Hotel's Favorite
Excellent Great Location. Great Service. Very Excellent. Wonderful Staff. Absolutely Convenient for Pilgrimage. Great Views. Food is Excellent. Elevators can be Busy at Peak Hours. Take one-hour to get to Jeddah Airport at Off-Peak Hours.
Read more
Date of stay: February 2023
Value
Rooms
Service
Room Tip: Request Kaaba View
See more room tips
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
Helpful
Share
Response from AccorMakkah Hotels, Other at Fairmont Makkah Clock Royal Tower
Responded Feb 26, 2023
Dear Syedh, we are glad you are satisfied with our hotel's location, given that it is the closest to the Masjid Al-Haram, staff service, food, and view of the Masjid Al-Haram and Kaaba. We will ensure the delivery of your elevator and transportation concerns to the relevant department. Thank you for taking the time to share your unique experience during your stay at Makkah Clock Royal Tower, A Fairmont Hotel. We look forward to welcoming you soon!
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
A lot to digest? Read a summary of these reviews, created with our new AI-powered tool.
avatar-image
Mohammed R wrote a review Yesterday
Glasgow, United Kingdom2 contributions
Located very close to the Haram. Experience was fantastic - great breakfast, staff were great and the hotel was very clean. All shopping and restaurants are located within the Clock Tower complex which is very convenient. The staff make you feel special too.
Read more
Date of stay: February 2024
Value
Location
Service
Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Share
avatar-image
Ahmed N. Hassan wrote a review Yesterday
Cairo, Egypt14 contributions
Horrible experience with huge toilet and plumbing problems. Very bad smell throughout my entire stay! We’ve spent 4 nights in the Fairmont Hotel in Makkah, this is the 4th or 5th time I personally stay in the property in the past couple of years. I always enjoyed its prime location and exceptional hospitality. However this time, it was severely far from expectations. I had a huge toilet problem, where there was an obvious sewage issues and it smelled horrible during the whole stay. Reception informed me that this is the only available room in the property and I have to live with it. The problem wasn’t solved, and I had to stay far from the room as I can during the whole stay, and just to sleep at night with such discomforting smell until I checkout. Housekeeping service was also far from the par, and cleanliness of the room was below average. I’m extremely disappointed with how the Fairmont has evolved throughout the years!
Read more
Date of stay: February 2024Trip type: Traveled with family
Room Tip: Don’t visit this property during peak season!
See more room tips
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Share
avatar-image
Rana H wrote a review Feb 26
2 contributions
The hotel has a very good service overall. The rooms are very nice and clean. Room service is very good and staff are very polite and helpful. Easy to navigate through the tower complex. Has a prayer room. Most importantly it’s very close to Al Kaaba.
Read more
Date of stay: February 2024
Value
Location
Service
Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Share
Response from AccorMakkah Hotels, Other at Fairmont Makkah Clock Royal Tower
Responded 3 days ago
Dear Ranah, We take pride in making each of our guests' visits unforgettable. Our goal is to make our home feel like yours. Moreover, we would like to express our sincerest gratitude for your kind words towards room service, location, room cleanliness and staff service as we always strive to deliver an excellent service to ensure our guests fully enjoy their stay with us. Once more we thank you for sharing your experience with us and we look forward to serving you again soon. Best regards, Makkah Clock Royal Tower, A Fairmont Hotel.
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
avatar-image
Moeez A wrote a review Feb 25
Rancho Cucamonga, California3 contributions
I picked the hotel due to its location. The rooms are clean and thoughtfully decorated. There is a prayer area on one of the floors. Very helpful and accommodating staff. The breakfast has plenty of options and good variety of energy/ immunity shots. The checkin process could be improved but the checkout process is quick.
Read more
Date of stay: February 2024Trip type: Traveled with family
Room Tip: Reception is on Level M2. Prayer area is on S2. Haram is on GF.
See more room tips
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Share
Response from AccorMakkah Hotels, Other at Fairmont Makkah Clock Royal Tower
Responded 4 days ago
Dear Moeez, we would like to thank you for choosing our hotel for your visit to Makkah and for recommending us to other travelers. We are truly happy to know that we have managed to exceed your expectations in regard to location, prayer room, staff service. check-out process and breakfast. However, regarding the check-in process let us assure you that your feedback has been delivered to the concerned department to take all the required actions. We hope to have you again as our guest soon. Warm regards, Makkah Clock Royal Tower, A Fairmont Hotel.
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
avatar-image
Ztmurtaza wrote a review Feb 24
Dubai, United Arab Emirates18 contributions
Excellent hotel in Clock Tower. Special thanks to Mr. Riaz in restaurant for the excellent service. We are regular visitors and always stay in Fairmont. The staff js polite and helpful. The bathroom has separate cubicle for toilet and shower and seat in shower for the elderly.
Read more
Date of stay: February 2024Trip type: Traveled with family
Room Tip: Bring shoe bags to carry to mosque and backpack to put all shoes in and carry during tawaf.
See more room tips
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Share
Response from AccorMakkah Hotels, Other at Fairmont Makkah Clock Royal Tower
Responded 4 days ago
Dear guest, we are glad you are satisfied with bathroom and staff service. We want to express our sincerest gratitude for your kind words towards Mr. Riaz as he continually strives to deliver excellent service to ensure our guests fully enjoy their stay among us. Looking forward to welcoming you back again soon. Warm regards, Makkah Clock Royal Tower, A Fairmont Hotel.
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
avatar-image
Sakinah A wrote a review Feb 23
5 contributions
Malek was the kindest server during breakfast! (Supervised by Hafiz) Very good accommodations and great distance from the haram. Throughly enjoyed my stay and will defiantly will be coming back again. Would highly recommend for big groups and families🙂- Akyal Restaurant
Read more
Date of stay: February 2024Trip type: Traveled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Share
Response from AccorMakkah Hotels, Other at Fairmont Makkah Clock Royal Tower
Responded 5 days ago
Dear Sakina, we would like to thank you for choosing our hotel for your visit to Makkah and for recommending us to other travelers. We are truly happy to know that we have managed to exceed your expectations in regard to restaurant, staff service and location. We want to express our sincerest gratitude for your kind words towards Mr. Hafiz as he continually strives to deliver excellent service to ensure our guests fully enjoy their stay among us. Looking forward to welcoming you back again soon. Warm regards, Makkah Clock Royal Tower, A Fairmont Hotel.
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
avatar-image
Soheluddin A wrote a review Feb 23
1 contribution
Fairmont hotel has ONLY the location going for it, everything else is pretty bad. We stayed at a duplex suite and the experience was quite bad. Leaky bathroom, old pretty much everything. This hotel needs renovation ASAP. Terrible wifi with bad connection!
Read more
Date of stay: February 2024
Value
Location
Service
Trip type: Traveled with family
Room Tip: Choose another hotel for the money!
See more room tips
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Share
Response from AccorMakkah Hotels, Other at Fairmont Makkah Clock Royal Tower
Responded 5 days ago
Dear guest, We take pride in making each of our guests' visits unforgettable. Our goal is to make our home feel like yours. Moreover, we would like to express our sincerest gratitude for your kind words towards location as we always strive to deliver an excellent service to ensure our guests fully enjoy their stay with us. On the other hand, your concerns regarding Wi-Fi service and bathroom maintenance have been taken into consideration, and rest assured that our team is working on it. Once more we thank you for sharing your experience with us and we look forward to serving you again soon. Best regards, Makkah Clock Royal Tower, A Fairmont Hotel.
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
avatar-image
Odyssey436099 wrote a review Feb 23
3 contributions
Hotel very good , every thing was comfortable , Mr mohamed sedany from guest relation was very corroborative , we enjoy our stay , restaurant have many option , rooms are clean , all employee were supportive ,every time i come makkah stay in fairmot ,
Read more
Date of stay: February 2024
Value
Location
Service
Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Share
Response from AccorMakkah Hotels, Other at Fairmont Makkah Clock Royal Tower
Responded 5 days ago
Dear Ody, We take pride in making each of our guests' visits unforgettable. Our goal is to make our home feel like yours. Moreover, we would like to express our sincerest gratitude for your kind words towards staff service, room cleanliness and food variety as we always strive to deliver an excellent service to ensure our guests fully enjoy their stay with us. We want to express our sincerest gratitude for your kind words towards Mr. Mohamed Sedany as he continually strives to deliver excellent service to ensure our guests fully enjoy their stay among us. Looking forward to welcoming you back again soon. Warm regards, Makkah Clock Royal Tower, A Fairmont Hotel.
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Previous
123456
Not the right property for you?
There are more places to choose from in the Mecca area.
PRICE RANGE
$284 - $490 (Based on Average Rates for a Standard Room)
LOCATION
Saudi ArabiaMakkah ProvinceMecca
NUMBER OF ROOMS
1650
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
Is This Your Tripadvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing

FAIRMONT MAKKAH CLOCK ROYAL TOWER $173 ($̶7̶1̶3̶) - Updated 2024 Prices & Hotel Reviews - Mecca

Frequently Asked Questions about Fairmont Makkah Clock Royal Tower
Which popular attractions are close to Fairmont Makkah Clock Royal Tower?
Nearby attractions include Abraj Al-Bait Towers (0.1 miles), Makka auction (0.2 miles), and Reebok (0.1 miles).
What are some of the property amenities at Fairmont Makkah Clock Royal Tower?
Some of the more popular amenities offered include free wifi, an on-site restaurant, and a lounge.
Which room amenities are available at Fairmont Makkah Clock Royal Tower?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Fairmont Makkah Clock Royal Tower?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Fairmont Makkah Clock Royal Tower?
Yes, paid private parking on-site is available to guests.
What are some restaurants close to Fairmont Makkah Clock Royal Tower?
Conveniently located restaurants include The Oasis, Al Tazaj, and Hardee's.
Are there opportunities to exercise at Fairmont Makkah Clock Royal Tower?
Yes, guests have access to a fitness center, a sauna, and locker rooms available in the fitness center during their stay.
Does Fairmont Makkah Clock Royal Tower have airport transportation?
Yes, Fairmont Makkah Clock Royal Tower offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Fairmont Makkah Clock Royal Tower?
Yes, dry cleaning and laundry service are offered to guests.
Does Fairmont Makkah Clock Royal Tower offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Fairmont Makkah Clock Royal Tower?
The staff speaks multiple languages, including English, Hindi, Arabic, Indonesian, Malay, Filipino, and Urdu.