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Raffles Makkah Palace

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Ibrahim Al Khalil Rd King Abdul Aziz Endowment, Abraj Al Bait, Near Masjid Al Haram، Al Hajlah, Mecca 21955 Saudi Arabia
COVID-19 update: See the added health and safety measures this property is taking.Read more
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Traveler (643)
Room & Suite (153)
Dining (61)
What is Travelers’ Choice?
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What you can expect during your stay
  • All linens sanitized in high-temperature wash
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitizer available to guests & staff
  • Paid stay-at-home policy for staff with symptoms
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Updated 06/21/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Raffles Makkah Palace
Updated 06/21/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#1 of 708 hotels in Mecca
Location
Cleanliness
Service
Value
Travelers' Choice
Raffles Makkah Palace Saudi Arabia enjoys an outstanding location within the iconic Abraj Al Bait complex, directly adjacent to Al Masjid Al Haram – or Grand Mosque – and the Kaaba, offering easy access to King Abdulaziz Gate, the main entrance to the Grand Mosque. Raffles Makkah Palace also offers a superbly equipped business centre with secretarial services and state-of-the-art private meeting rooms fitted video conferencing facilities, ideal for board meetings and management retreats. Revered as the holiest city on earth for approximately 1.6 billion Muslims, Makkah is the birthplace of the holy Prophet Mohammad (PBUH) and home to sacred sites such as the Kaaba, Al Masjid Al Haram, the Zamzam Well, Jabal Al-Nour, Al-Jamarat and Jabal Thawr. Just steps away from the Grand Mosque, Raffles Makkah Palace is a refined and elegant residential sanctuary featuring 214 suites with breathtaking views of the Grand Mosque and Kaaba, making a stay in the Islamic holy land of Makkah one of spiritual serenity. Spacious suites occupy a minimum of 80 square meters in this exceptional hotel in Makkah and offer separate living and dining spaces while bathrooms are thoughtfully designed with designated areas for ablutions. Personal butlers deliver Raffles’ signature style of anticipatory and thoughtful service, complementing the residential experience at this Makkah hotel.
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Full view
Property amenities
Free parking
Free High Speed Internet (WiFi)
Fitness Center with Gym / Workout Room
Restaurant
Children's television networks
Airport transportation
Business Center with Internet Access
Conference facilities
Paid public parking nearby
Parking
Wifi
Fitness / spa locker rooms
Sauna
Breakfast available
Breakfast buffet
Breakfast in the room
Complimentary instant cofffee
Complimentary welcome drink
Kid-friendly buffet
Outdoor dining area
Snack bar
Car hire
Taxi service
Meeting rooms
Photo copier / fax In business center
Spa
Body wrap
Facial treatments
Foot bath
Foot massage
Full body massage
Hand massage
Head massage
Light therapy
Massage
Neck massage
Steam room
Rooftop terrace
24-hour security
Concierge
Currency exchange
Newspaper
Non-smoking hotel
Shops
Butler service
Doorperson
24-hour check-in
24-hour front desk
Express check-in / check-out
Private check-in / check-out
Dry cleaning
Laundry service
Ironing service
Shoeshine
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Room features
Allergy-free room
Blackout curtains
Air conditioning
Additional bathroom
Coffee / tea maker
Cable / satellite TV
Sofa bed
Bidet
Soundproof rooms
Bathrobes
Desk
Dining area
Housekeeping
Room service
Safe
Seating area
Sofa
Telephone
VIP room facilities
Wardrobe / closet
Bottled water
Clothes rack
Iron
Private bathrooms
Tile / marble floor
Wake-up service / alarm clock
Minibar
Refrigerator
Flatscreen TV
Bath / shower
Complimentary toiletries
Hair dryer
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Room types
City view
Landmark view
Bridal suite
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Trendy
Great View
Languages Spoken
English, Arabic, Hindi, Indonesian and 1 more

Location

Full view
92Great for walkers
Grade: 92 out of 100
38Restaurantswithin 0.3 miles
7Attractionswithin 0.3 miles
1526Reviews27Q+A90Room tips
Traveler rating
  • 1,276
  • 139
  • 53
  • 31
  • 27
Time of year
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Popular mentions
Renato s wrote a review Jun 10
1 contribution
warm welcoming with great service the car was clean and the stuff attitude nice and professional, the receptionist was kind and checkin process was fast , also the breakfast is ammazzing the coffee is good
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Date of stay: June 2021Trip type: Traveled with family
Helpful
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Response from AccorMakkah Hotels, Other at Raffles Makkah Palace
Responded 6 days ago
Dear RenatosJ8553YZ, Thank you for taking the time to rate us and share your valuable experience. We are glad that you enjoyed your stay with us. We confirm that your satisfaction is our top priority. We are looking forward to welcoming you again soon. Regards.
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S A wrote a review Jun 7
1 contribution
Its too old and need an update the floor is not clean and the toilets are so old, black and smells bad I book a Kaaba view but didn't see it the food is not tasty they have to change everything in the room its so old and not clean
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Date of stay: May 2021
Rooms
Cleanliness
Service
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Response from AccorMakkah Hotels, Other at Raffles Makkah Palace
Responded 6 days ago
Dear saK5080IO, Thank you for taking the time to rate us. We are disappointed about the issues that you faced. Shared your comments with the concerned department. We appreciate your valuable comments to serve you better in your next visit. Regards.
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Refal S wrote a review May 2021
1 contribution
I came for umra and after I did the reservation I called the hotel to have the umra perimit and they gave it to me at the same time it was a success trip also the check in process was fast the suite was clean
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Date of stay: May 2021
Value
Rooms
Service
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Response from AccorMakkah Hotels, Other at Raffles Makkah Palace
Responded 2 weeks ago
Dear refals2021, We very much appreciate your comments regarding your recent stay at Raffles Makkah Palace. It is always a pleasure to receive such positive feedback and I will be delighted to share your kind comments and compliments with all our colleagues. Thank you again for sharing your experience and we look forward to warmly welcoming you again to Raffles Makkah Palace in the near future. Yours sincerely,
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huda S wrote a review May 2021
1 contribution
It was a great stay i like the reception welcoming and attude i really enjoyed the stay the view was amaziiing it has a full panoramic kaaba view the butler service is nice when ever i wish to drink a coffee
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Date of stay: May 2021
Value
Service
Sleep Quality
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Response from AccorMakkah Hotels, Other at Raffles Makkah Palace
Responded 2 weeks ago
Dear 96hudas, We very much appreciate your comments regarding your recent stay at Raffles Makkah Palace. It is always a pleasure to receive such positive feedback and I will be delighted to share your kind comments and compliments with all our colleagues. Thank you again for sharing your experience and we look forward to warmly welcoming you again to Raffles Makkah Palace in the near future. Yours sincerely,
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Maha M wrote a review May 2021
1 contribution
I really like the butler service I think this a unique thing at Raffles Makkah palace,, the cleanliness is amazing the breakfast is amazing they have breakfast buffet I believe this is one of the best breakfast at Makkah
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Date of stay: May 2021Trip type: Traveled with family
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Response from AccorMakkah Hotels, Other at Raffles Makkah Palace
Responded 3 weeks ago
Dear Guest, Thank you for taking the time to review your stay at Raffles Makkah Palace and for giving us a perfect rating. We look forward to welcoming you again soon.
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PRICE RANGE
$209 - $2,310 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
raffles makkah palace hotel mecca
LOCATION
Saudi ArabiaMakkah ProvinceMecca
NUMBER OF ROOMS
214
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Frequently Asked Questions about Raffles Makkah Palace
Which popular attractions are close to Raffles Makkah Palace?
Nearby attractions include Kaaba (0.2 miles), Black Stone (0.2 miles), and Masjid Taneem (0.3 miles).
What are some of the property amenities at Raffles Makkah Palace?
Some of the more popular amenities offered include free wifi, an on-site restaurant, and a fitness center.
Which room amenities are available at Raffles Makkah Palace?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Raffles Makkah Palace?
Guests can enjoy an on-site restaurant, breakfast, and free instant coffee during their stay.
Is parking available at Raffles Makkah Palace?
Yes, free parking and paid public parking nearby are available to guests.
What are some restaurants close to Raffles Makkah Palace?
Conveniently located restaurants include Albaik, The Oasis, and Al Tazaj.
Are there opportunities to exercise at Raffles Makkah Palace?
Yes, guests have access to a fitness center, a sauna, and locker rooms available in the fitness center during their stay.
Does Raffles Makkah Palace have an airport shuttle?
Yes, Raffles Makkah Palace offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Raffles Makkah Palace?
Yes, dry cleaning and laundry service are offered to guests.
Does Raffles Makkah Palace offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and conference facilities.
Which languages are spoken by the staff at Raffles Makkah Palace?
The staff speaks multiple languages, including English, Hindi, Arabic, Indonesian, and Urdu.