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Raffles Makkah Palace

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Ajyad St, Abraj Al Bait | In front of King Abdel Aziz Gate of Masjid Al Haram, Mecca 21955, Saudi Arabia
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485 Reviews from our TripAdvisor Community

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Showing 315: English reviews
Dhahran
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed yesterday NEW

Best hotel in Makkah. Spacious,Clean,comfort and elegant property yhat offers big variety of high quality guest services. The hotel is located in Abraj Al bait tower which is located in Makkah clock towers.

Review collected in partnership with Raffles Hotels & Resorts

Helpful?
Thank Ibrahim A
Lagos, Nigeria
1 review
5 of 5 stars Reviewed 1 week ago

We had Kaabah view suites, awesome view fulfilled spiritually. The suites were very comfortable, clean with impeccable internet service. The only thing the hotel need to review is the cost of the last ten days of Ramadan. There should be a deal like Pay for 4 nights and stay for 5 nights or pay for 8 nights to stay for... More 

Review collected in partnership with Raffles Hotels & Resorts

Helpful?
Thank TajudeenG
Makkah S, Director of Front Office at Raffles Makkah Palace, responded to this review

Dear Guest, Thank you for reviewing us! We are glad you experienced luxury, which we are glad to host you with. We will be looking forward to welcoming you again at Raffles Makkah Palace. Regards, Anas Maimani, Director of Front Office. More 

London
2 reviews
2 of 5 stars Reviewed 2 weeks ago

We paid top money for the room and did not really get haram view, only 1 % was shown through the windows. When we told the hotel manager he said he will help us but didn't! Did not help on a late checkout either, he said he is helping but we did not receive any help from anyone. Rooms were... More 

Review collected in partnership with Raffles Hotels & Resorts

Helpful?
Thank nizam g
Makkah S, Director of Rooms. at Raffles Makkah Palace, responded to this review

Dear Guest, Thank you for reviewing us. Please note that we have three view options. There is Kaaba view then Haram view and lastly there is a City view room. Seemed you got lucky enough to have a slight view of Kaaba from a Haram view room. Anyhow, we apologize for any inconvenience caused from our side. Looking forward to... More 

Douha
1 review
5 of 5 stars Reviewed 4 weeks ago

IMPRESSED. Nothing less. The staff were sure to check out my needs every single time I have called. The suite was amazing. The bed was comforting. Basically, everything went better than I have expected. Therefore, I am IMPRESSED.

Review collected in partnership with Raffles Hotels & Resorts

Helpful?
Thank abdullaaC1032KY
Makkah S, Director of Front Desk. at Raffles Makkah Palace, responded to this review

Dear Guest Thank you for the lovely review. We will be looking forward to welcoming you again at your second home away from home. Regards, Anas Maimani, Director of Front Desk. More 

Kuwait City, Kuwait
Level Contributor
18 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
5 of 5 stars Reviewed 4 weeks ago via mobile

I stayed their this Ramadan for the second time highly recommended. Good location, large lux rooms great service and food is very good no complains. Raffles is one of the best hotels in The Holly Macca. A view of the holly Harram and in the largest shopping center.

Helpful?
Thank BufahadR
Makkah S, Director of Front Desk. at Raffles Makkah Palace, responded to this review

Dear Guest, Thank you for the lovely review! We are glad you experienced luxury at its finest. We will be looking forward to welcoming you again at your home away from home, Raffles Makkah Palace. Regards, Anas Maimani, Director of Front Desk. More 

Level Contributor
3 reviews
3 hotel reviews
5 of 5 stars Reviewed 4 weeks ago via mobile

I stayed in the hotel with my wife and two daughters. The room was very nice. The Kaba view was amazing. The food was excellent. The hotel is expensive but it is worthy. Although there was some construction in Haram, it did not affect the view or my stay in the hotel.

Helpful?
Thank Qasem K
Makkah S, Director of Front Desk. at Raffles Makkah Palace, responded to this review

Dear Guest, Thank you for reviewing such a lovely review. We are glad to know how pleasing your stay was. We will be waiting to host you again at Raffles Makkah Palace. Best Regards, Anas Maimani, Director of Front Desk. More 

durban, south africa
Level Contributor
12 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
5 of 5 stars Reviewed 5 weeks ago

The hotel is situated in the best place for Haram access. The lifts are not a problem at all especially during peak Salaat times. This for my husband and I is very important. The room are spacious and comfortable. Housekeeping do a wonderful job. The iftaar buffet is outstanding . The variety as well as taste is of a very... More 

Helpful?
1 Thank southafrica_11
Makkah S, Assistant Director of F&B at Raffles Makkah Palace, responded to this review

Dear Guest, Thank you for the lovely review! We are glad you experienced luxury at its finest. We will be looking forward to welcoming you again at your home away from home. Regards, Mohamed Talaat, Assistant Director of F&B. More 

Riyadh, Saudi Arabia
Level Contributor
45 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 54 helpful votes
5 of 5 stars Reviewed June 10, 2016 via mobile

Stayed 2 days with my mum. Their suites are very comfortable with all the amenities you could imagine. Very very close to the Haram. Had dinner at the balcony restaurant right infront of Alharam - very nice experience. Breakfast is also very good. Highly recommend it.

Helpful?
Thank Sulafa-Khair
Makkah S, Director of Front Desk at Raffles Makkah Palace, responded to this review

Thank you for such a lovely review. We are surely glad to know you enjoyed staying with us. We will be looking forward to serve you again at Raffles Makkah Palace. Regards, Anas Maimani, Director of Front Desk. More 

Grand Casablanca Region, Morocco
Level Contributor
9 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed June 9, 2016 via mobile

This place is just amazing The hotel is one The most luxurious hotel I have ever been The haram view from our room is breath taking Food and staff were great The spa and fitness room are ok Hamdoulah we had the best time ever We'll come back soon Top experience

Helpful?
1 Thank kettg
Makkah S, Director of Front Desk at Raffles Makkah Palace, responded to this review

Dear Guest, Thank you for the lovely review! We are glad you experienced luxury at its finest and we hope those moments will turn into memories. We will be looking forward to welcoming you again at your home away from home, Raffles Makkah Palace. Regards, Anas Maimani, Director of Front Desk. More 

Sydney, Australia
1 review
5 of 5 stars Reviewed May 29, 2016

Absolutely amazing there is no place like this place anywhere definitely recommend it. From the moment we stepped foot in the place to the moment we left we got treated like royalty. Photos don't give the rooms justice! There better in real life truly amazing place👌

Review collected in partnership with Raffles Hotels & Resorts

Helpful?
Thank Taha J
Makkah S, Manager at Raffles Makkah Palace, responded to this review

Dear Guest Thank you for the lovely review. We will be looking forward to welcoming you again at your second home away from home. Regards, More 

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Amenities

Highlights
  • Restaurant
  • Room Service
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Spa
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
Things to do
  • Restaurant
  • Spa
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Family Rooms
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Children Activities (Kid / Family Friendly)
  • Free Parking
  • Business Center with Internet Access
  • Babysitting
Official Description (provided by the hotel)
Raffles Makkah Palace Saudi Arabia enjoys an outstanding location within the iconic Abraj Al Bait complex, directly adjacent to Al Masjid Al Haram – or Grand Mosque – and the Kaaba, offering easy access to King Abdulaziz Gate, the main entrance to the Grand Mosque. Raffles Makkah Palace also offers a superbly equipped business centre with secretarial services and state-of-the-art private meeting rooms fitted video conferencing facilities, ideal for board meetings and management retreats. Revered as the holiest city on earth for approximately 1.6 billion Muslims, Makkah is the birthplace of the holy Prophet Mohammad (PBUH) and home to sacred sites such as the Kaaba, Al Masjid Al Haram, the Zamzam Well, Jabal Al-Nour, Al-Jamarat and Jabal Thawr. Just steps away from the Grand Mosque, Raffles Makkah Palace is a refined and elegant residential sanctuary featuring 214 suites with breathtaking views of the Grand Mosque and Kaaba, making a stay in the Islamic holy land of Makkah one of spiritual serenity. Spacious suites occupy a minimum of 80 square meters in this exceptional hotel in Makkah and offer separate living and dining spaces while bathrooms are thoughtfully designed with designated areas for ablutions. Personal butlers deliver Raffles’ signature style of anticipatory and thoughtful service, complementing the residential experience at this Makkah hotel. ... more   less 

Additional Information about Raffles Makkah Palace

Address: Ajyad St, Abraj Al Bait | In front of King Abdel Aziz Gate of Masjid Al Haram, Mecca 21955, Saudi Arabia
Location: Saudi Arabia > Makkah Province > Mecca
Price Range: $224 - $513 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Raffles Makkah Palace 5*
Number of rooms: 214
Reservation Options:
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Also Known As:
Raffles Makkah Palace Hotel Mecca
Raffles Makkah Palace Mecca
Hotel Style:
#1 Family Hotel in Mecca
#1 Romantic Hotel in Mecca
#2 Luxury Hotel in Mecca
#24 Best Value Hotel in Mecca
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