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Al Marwa Rayhaan by Rotana-Makkah

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Al Marwa Rayhaan by Rotana-Makkah
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419 Reviews from our TripAdvisor Community

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Showing 329: English reviews
Reviewed 3 days ago NEW

5-star Customer Service, Very Near to Haram, had spent 3 nights with partial kabba view . Starting with the reception Staff, demonstrating a genuine desire to assist, and exceed customer's expectations. Onwards to a very smooth Check In Process, and a wonderful stay.

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Helpful?
Thank فرحان أ
Leicester, United Kingdom
Reviewed 6 days ago NEWvia mobile

Excellent location and top class breakfast. Please be mindful that check in is at 4pm, which wasn't ideal given my (long haul/overnight) flight landed at 5am! I was sat/asleep in a chair in the lobby for 4 hours after I finished my Umra. They eventually felt sorry for me and I was offered a free upgrade to a room with...

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Helpful?
Thank Wadah_Ibrahim
Doha
Reviewed 1 week ago

Very well , the hotel is great and location is fantastic with great view recommended the haram is very close for everyone also just walking distance also the mall is fine and food everywhere the stuff are great

Review collected in partnership with Rotana Hotels
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Helpful?
Thank moustafah476
almarwarayhaan50, Manager at Al Marwa Rayhaan by Rotana-Makkah, responded to this review

Dear Valued Guest, 
 Many thanks for sharing this wonderful review with us. We are really proud to meet your expectations and work for your comfort. 

We look forward to welcoming you back at Al Marwa Rayhaan by Rotana for another memorable experience in the near future. Sincerely, Bushra Abdulrazzaq Guest Services Manager

Medan
Reviewed 1 week ago

Using premium suite room at this hotel. Its an unforgetable expirience. 10 nite in this hotel. Can see haram from my room. Very beautiful view. To bad the construction in haram is stop and not finish.

Review collected in partnership with Rotana Hotels
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Helpful?
Thank 408hariparinduri
almarwarayhaan50, Guest Relations Manager at Al Marwa Rayhaan by Rotana-Makkah, responded to this review

Dear Hari, What an amazing review thank you so much for sharing that with us. So happy that your family had an enjoyable time and an unforgettable experience. We are looking forward to welcoming you and your lovely family in the nearest future to enjoy more of that breathtaking view. Sincerely, Bushra Abdulrazzaq Guest Services Manager

Doha, Qatar
Reviewed 2 weeks ago

Thank you all for the great service, effort and the great team work. I Really appreciate the quality and professionalism in dealing with everyone and wish you more success in the future and wish you all the best. Regards

Review collected in partnership with Rotana Hotels
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Helpful?
Thank ahmedeE9662EZ
almarwarayhaan50, Guest Relations Manager at Al Marwa Rayhaan by Rotana-Makkah, responded to this review

Dear Ahmed,

 Thank you so much for your wonderful review!!! We love to hear such a positive words. You just made our day! 

We very much appreciate that you took the time for sharing your delightful experience during your stay at our hotel.

We hope to have the opportunity to welcome you back at Al Marwa Rayhaan by Rotana -...

New Delhi, India
Reviewed 2 weeks ago

Excellent hotel with best location in Makkah, Haram view from the room. service mind set staff and excellent food. base level of the tower there is shopping Mall and food court. its really a five star hotel.

Review collected in partnership with Rotana Hotels
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Thank sabir371
Amman, Jordan
Reviewed 2 weeks ago

The stay at Al Marwa Rayhana by Rotana Makka hotel was comfortable nice location & perfect hospitality we recommend this hotel for families the breakfast not as much as we expect but the buffet lunch delicious

Review collected in partnership with Rotana Hotels
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Helpful?
Thank ahmadaU5970GW
Al Khobar
Reviewed 2 weeks ago

The car parking is a mess at Makkah but the hotel has a decent parking space for a charge. Overall the location is just awesome but there is something missing to make it a 5star hotel and they need to improve in room services.

Review collected in partnership with Rotana Hotels
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Helpful?
Thank affanz2017
Riyadh, Saudi Arabia
Reviewed 2 weeks ago

The bathroom was so small that it was difficult to even stand properly. Other than that the water was so hot that no one of us could take a bath. I didn't have the time to call hotel management to fix it but I guess 5 stars are expected to check the rooms before giving them to clients.

Review collected in partnership with Rotana Hotels
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Helpful?
Thank Raheel B
Doha, Qatar
Reviewed 3 weeks ago

I visited the hotel with my family to start with I reached at 8 am in the morning and it was lovely to see that they allowed me for early check in as the rooms were available, the hotel, staff, break fast, location every this is perfect no complaints at all.. I enjoyed my stay here

Review collected in partnership with Rotana Hotels
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Thank imrank971
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Amenities

Highlights
  • Room Service
  • Restaurant
About the property
  • Wheelchair access
Things to do
  • Restaurant
Room types
  • Suites
  • Kitchenette
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Paid Wifi
  • Paid Internet
Services
  • Business Center with Internet Access
  • Room Service
  • Dry Cleaning
  • Concierge
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
  • Conference Facilities
Official Description (provided by the hotel)
Located in Makkah's new Abraj Al Bait development, Al Marwa Rayhaan by Rotana - Makkah is Rotana's first hotel to open in Saudi Arabia under the new brand Rayhaan Hotels & Resorts by Rotana, offering 481 well appointed rooms and suites with luxurious bathrooms and modern design complementing the values of the contemporary Arabian culture. With 415 rooms and suites newly renovated and refurbished with view of Masjid Al Haram and the Kaaba, you can make your stay even more relaxed and comfortable. This 5 star hotel is offering an uncompromising alternative that upholds the world-class standards synonymous with the Rotana name. ... more   less 

Additional Information about Al Marwa Rayhaan by Rotana-Makkah

Address: King Abdul Aziz Gate, Abraj Al Bait | PO Box 9601, Mecca 21955, Saudi Arabia
Location: Saudi Arabia > Makkah Province > Mecca
Price Range: $143 - $403 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Al Marwa Rayhaan by Rotana-Makkah 5*
Number of rooms: 481
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Also Known As:
Al Marwa Rayhaan By Rotana-Makkah Hotel Mecca
Al Marwa Rayhaan By Rotana-Makkah Mecca
Hotel Style:
#14 Luxury Hotel in Mecca
#22 Best Value Hotel in Mecca
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Questions & Answers

Here's what travelers have asked, with answers from Al Marwa Rayhaan by Rotana-Makkah staff and other travelers.
18 questions
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Coatesville, Pennsylvania
Bahrain
1 month ago

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Questions? Get answers from Al Marwa Rayhaan by Rotana-Makkah staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Go to higher floor with Haram view (may be pricy)”
 of 5 bubbles mithaheem, Dec 12, 2016 | Read review
“Rooms have Haram view,”
 of 5 bubbles azsultan, Nov 9, 2016 | Read review
“You might want to get the Kaabah view. It is definitely worth it.”
 of 5 bubbles tiaidrus, Oct 9, 2016 | Read review
“Get the Kaaba view, it is worth it while here. There are two venues for breakfast not only one that almost all go to.”
 of 5 bubbles FahadDM, Sep 29, 2016 | Read review
“Some rooms may have view of haram.”
 of 5 bubbles soomeyya, Aug 25, 2016 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question