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Al Marwa Rayhaan by Rotana-Makkah

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Al Marwa Rayhaan by Rotana-Makkah
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332 Reviews from our TripAdvisor Community

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Showing 290: English reviews
Huddersfield, United Kingdom
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed yesterday NEW via mobile

We stayed during Ramadan 2016 for 23 days. It was a delight to go back there. Room was comfirtable with part Kaba view. Dining room facilities were good. Restaurants staff are very friendly and caring. Managers were there to help you al the time, just to mention few names. Mr. Ala Mr. Bilal and others. Iftar time is very busy... More 

Helpful?
Thank Mohib K
1 review
3 of 5 stars Reviewed 3 weeks ago via mobile

I visited Makkah in March and stayed for 3 nights at Rotana. The first room provided was filthy with broken A.C. Room smelled like smoking although I booked non smoking. Complained next day and room was changed to much better. During checkout we forgot our kids stroller in room. Contacted hotel customer service where Mr. Fahad helped me personally by... More 

Helpful?
Thank Petroman1
almarwarayhaan50, Front Office Manager at Al Marwa Rayhaan by Rotana-Makkah, responded to this review

Dear Valued Guest, Thank you for sharing your experience with us, we appreciate you taking the time to make us aware of your experience during your recent stay, your valuable comments are taken into consideration and we will work on it to correct what happened and to avoid it happen in the future, we apologize for any inconvenience occurred to... More 

Jeddah
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 3 weeks ago

We travelled as a family of four, including my grandparents who have accesibility issues. Travelled via road from Jeddah, getting to the hotel was a nightmare, they do not have any parking facilites or direct access by road. So we had to gain access to Hilton next door and then make our way to the hotel. The hotel, the rooms... More 

Helpful?
1 Thank Incarnation
almarwarayhaan50, Front Office Manager at Al Marwa Rayhaan by Rotana-Makkah, responded to this review

Dear Valued Guest, Thank you for your recent correspondence regarding Al Marwa Al Rayhaan by Rotana Makkah , We appreciate you taking the time to make us aware of your experience during your recent stay. We are always pleased to receive praise and acknowledgment of such a positive nature. It is truly rewarding when a guest recognizes our staff’s efforts... More 

Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 4 weeks ago via mobile

We are looking at ka bah from the 21st floor I am attaching the total view to see what we see. The hotel is very good one of the best and the nearest to the Haram. Every thing you need is in the shopping mall in the first 4 levels.

Helpful?
Thank Sharif F
almarwarayhaan50, Front Office Manager at Al Marwa Rayhaan by Rotana-Makkah, responded to this review

Dear Valued Guest, Thank you for your recent correspondence regarding Al Marwa Al Rayhaan by Rotana Makkah , We appreciate you taking the time to make us aware of your experience during your recent stay. We are always pleased to receive praise and acknowledgment of such a positive nature. It is truly rewarding when a guest recognizes our staff’s efforts... More 

bahrain
2 reviews
2 of 5 stars Reviewed 4 weeks ago

check in was not effeiceint, they mized up valid reservations and cancelled reservations, we were entitled for a paid upgrade but they refused to upfrade because they feel the price of the upgrade offered to us by rotana in an email is cheap! rooms had issues like: broken bed, phone not working, no hot water one day, dust is not... More 

Review collected in partnership with this hotel

Helpful?
Thank fadwa9779
almarwarayhaan50, Front Office Manager at Al Marwa Rayhaan by Rotana-Makkah, responded to this review

Dear Valued Guest, Thank you for sharing your experience with us, we appreciate you taking the time to make us aware of your experience during your recent stay, your valuable comments are taken into consideration and we will work on it to correct what happened and to avoid it happen in the future, we apologize for any inconvenience occurred to... More 

Mumbai (Bombay), India
Level Contributor
1,202 reviews
92 hotel reviews
common_n_hotel_reviews_1bd8 969 helpful votes
5 of 5 stars Reviewed 5 weeks ago

This hotel is perfectly nestled. It’s so convenient in terms of everything…. It’s located just outside the Haram. In a complex where it has 2level food court and lots of shopping on other levels, pharmacy and many other facility around. Staying here you are at easy in all terms. You can go and come from haram at your own pace.... More 

Helpful?
Thank Nins_12
almarwarayhaan50, Front Office Manager at Al Marwa Rayhaan by Rotana-Makkah, responded to this review

Dear Valued Guest, Thank you for your recent correspondence regarding Al Marwa Al Rayhaan Makkah by Rotana, We appreciate you taking the time to make us aware of your delightful experience during your recent stay. We are always pleased to receive praise and acknowledgment of such a positive nature. It is truly rewarding when a guest recognizes our staff’s efforts... More 

Port Louis
Level Contributor
20 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed June 19, 2016

Hotel located in Zamzam building. Nice buffet in the morning. Room are spacious. Room services are very good. Staff are very Helpful. those looking for shopping, you will have lots of luxury shop in zamzam shopping center. 3rd floor of the shopping center there's food court

Helpful?
Thank Anas M
almarwarayhaan50, Front Office Manager at Al Marwa Rayhaan by Rotana-Makkah, responded to this review

Dear Valued Guest, Thank you for your recent correspondence regarding Al Marwa Al Rayhaan Makkah by Rotana, We appreciate you taking the time to make us aware of your delightful experience during your recent stay. We are always pleased to receive praise and acknowledgment of such a positive nature. It is truly rewarding when a guest recognizes our staff’s efforts... More 

Level Contributor
18 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
4 of 5 stars Reviewed June 18, 2016 via mobile

This hotel is very good and nice, the stuff are cool, kind and helpful, we got a big room and was very very comfortable witch was awesome it was near al-haram few mints walking distant and the lifts are not very crowded like other hotel, I will come to this hotel in the future.

Helpful?
Thank Rip H
almarwarayhaan50, Front Office Manager at Al Marwa Rayhaan by Rotana-Makkah, responded to this review

Dear Valued Guest, Thank you for your recent correspondence regarding Al Marwa Al Rayhaan Makkah by Rotana, We appreciate you taking the time to make us aware of your delightful experience during your recent stay. We are always pleased to receive praise and acknowledgment of such a positive nature. It is truly rewarding when a guest recognizes our staff’s efforts... More 

الرياض, المملكة العربية السعودية
Level Contributor
33 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed June 13, 2016

Best thing in this hotel is the location, I booked one room which is directly has window on Kabaa, was really amazing, prices are ok , service is poor, but rooms are clean, they have breakfast , but not as per Rotana standards

Helpful?
Thank BMJ83
almarwarayhaan50, Front Office Manager at Al Marwa Rayhaan by Rotana-Makkah, responded to this review

Dear Valued Guest, Thank you for your recent correspondence regarding Al Marwa Al Rayhaan Makkah by Rotana, We appreciate you taking the time to make us aware of your delightful experience during your recent stay. We are always pleased to receive praise and acknowledgment of such a positive nature. It is truly rewarding when a guest recognizes our staff’s efforts... More 

A TripAdvisor Member
5 of 5 stars Reviewed June 12, 2016 via mobile

I couldn't ask for anything more . It's closest to harram , comfortable , clean, staffs are amazing and helpful . And I must mention the buffet breakfast , suhr and iftar . I have not seen anything as grand anywhere in the world . Special thanks to the good men at reception . Including a pic taken from my... More 

Helpful?
Thank A TripAdvisor Member
almarwarayhaan50, Front Office Manager at Al Marwa Rayhaan by Rotana-Makkah, responded to this review

Dear Valued Guest, Thank you for your recent correspondence regarding Al Marwa Al Rayhaan Makkah by Rotana, We appreciate you taking the time to make us aware of your delightful experience during your recent stay. We are always pleased to receive praise and acknowledgment of such a positive nature. It is truly rewarding when a guest recognizes our staff’s efforts... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Restaurant
  • Free High Speed Internet ( WiFi )
  • Room Service
About the property
  • Wheelchair access
Things to do
  • Restaurant
Room types
  • Suites
  • Kitchenette
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Conference Facilities
  • Room Service
  • Business Center with Internet Access
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
Located in Makkah's new Abraj Al Bait development, Al Marwa Rayhaan by Rotana - Makkah is Rotana's first hotel to open in Saudi Arabia under the new brand Rayhaan Hotels & Resorts by Rotana, offering 481 well appointed rooms and suites with luxurious bathrooms and modern design complementing the values of the contemporary Arabian culture. With 415 rooms and suites newly renovated and refurbished with view of Masjid Al Haram and the Kaaba, you can make your stay even more relaxed and comfortable. This 5 star hotel is offering an uncompromising alternative that upholds the world-class standards synonymous with the Rotana name. ... more   less 

Additional Information about Al Marwa Rayhaan by Rotana-Makkah

Address: King Abdul Aziz Gate, Abraj Al Bait | PO Box 9601, Mecca 21955, Saudi Arabia
Location: Saudi Arabia > Makkah Province > Mecca
Price Range: $123 - $348 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Al Marwa Rayhaan by Rotana-Makkah 5*
Number of rooms: 481
Reservation Options:
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Also Known As:
Al Marwa Rayhaan By Rotana-Makkah Hotel Mecca
Al Marwa Rayhaan By Rotana-Makkah Mecca
Hotel Style:
#15 Luxury Hotel in Mecca
#19 Best Value Hotel in Mecca
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