We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
$25 Amazon.com Gift Card Get yours when you book a hotel on TripAdvisor and review your stay!

Al Marwa Rayhaan by Rotana-Makkah

Book on TripAdvisor
Trusted partner. We work with to make your booking as easy as possible.
Secure payments. We use industry-leading practices to keep your information secure.
Enter dates for best prices
powered by PriceFinder
1 room
Check In Check Out
Please enter your travel dates to continue
Check Availability
Book on
or compare prices from up to 200 sites including:
Professional photos
Al Marwa Rayhaan by Rotana-Makkah
View Map
{"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))","shims":"(ta.prwidgets.getjs(this,'shims'))"},"divClasses":"prw_rup prw_ibex_photo_carousel","moduleList":["handlers","shims"]},"containerClass":null}
Add Photo Write a Review

339 Reviews from our TripAdvisor Community

Traveler rating
Traveler type
Time of year
Language
  • More
Showing 294: English reviews
Johannesburg, South Africa
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed 2 days ago NEW

I have been here for a week and have 1 week more to go. At the beginning let me say that the agent I am traveling with made bulk bookings and was provided with economic rooms. I am also aware that this is the peak Hajj season so they are busy. Nonetheless my wife and I have a room cramped... More 

Helpful?
2 Thank soomeyya
Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed 4 days ago NEW via mobile

THE DIRTIEST, FILTHIEST HOTEL EVER!!! Stayed in a family suite with Haram side view. When you enter the room, it looks impressive as the room has nice settings and roomy as it was a suite with attached living room next to the bedroom. Very roomy with quite new modern furniture and set up. Until you started unpacking, you realised they... More 

Helpful?
1 Thank SabrinaAmans
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

i stayed for one night in Al Marwa Rayhaan by Rotana Makkah hotel for one night with my mother. hotel location is perfect. once you are out of the hotel you are at Al Haraam. room was nice and convenient has its facility (tea & coffee set is available inside the room. breakfast buffet was v. nice full of variety.... More 

Helpful?
2 Thank reham a
Dhaka City, Bangladesh
Level Contributor
7 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
1 of 5 stars Reviewed 3 weeks ago

We recently came back from our Umrah Pilgrimage and no hotel can be worse than this one. There is a bellboy head at the desk named JAHANGIR, is unbelievably rude, nasty and a liar. Our taxi by mistake dropped us literally five minutes away from the entrance by foot, when we requested his help, his response was total ignorance, rude,... More 

Helpful?
2 Thank MUDISARR
almarwarayhaan50, Front Office Manager at Al Marwa Rayhaan by Rotana-Makkah, responded to this review

Dear Valued Guest, Thank you for sharing your experience with us, we appreciate you taking the time to make us aware of your experience during your recent stay, your valuable comments are taken into consideration and we will work on it to correct what happened and to avoid it happen in the future, we apologize for any inconvenience occurred to... More 

Huddersfield, United Kingdom
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 4 weeks ago via mobile

We stayed during Ramadan 2016 for 23 days. It was a delight to go back there. Room was comfirtable with part Kaba view. Dining room facilities were good. Restaurants staff are very friendly and caring. Managers were there to help you al the time, just to mention few names. Mr. Ala Mr. Bilal and others. Iftar time is very busy... More 

Helpful?
1 Thank Mohib K
almarwarayhaan50, Front Office Manager at Al Marwa Rayhaan by Rotana-Makkah, responded to this review

Dear Valued Guest, Thank you for your recent correspondence regarding Al Marwa Al Rayhaan by Rotana Makkah , We appreciate you taking the time to make us aware of your experience during your recent stay. We are always pleased to receive praise and acknowledgment of such a positive nature. It is truly rewarding when a guest recognizes our staff’s efforts... More 

1 review
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed July 5, 2016 via mobile

I visited Makkah in March and stayed for 3 nights at Rotana. The first room provided was filthy with broken A.C. Room smelled like smoking although I booked non smoking. Complained next day and room was changed to much better. During checkout we forgot our kids stroller in room. Contacted hotel customer service where Mr. Fahad helped me personally by... More 

Helpful?
1 Thank Petroman1
almarwarayhaan50, Front Office Manager at Al Marwa Rayhaan by Rotana-Makkah, responded to this review

Dear Valued Guest, Thank you for sharing your experience with us, we appreciate you taking the time to make us aware of your experience during your recent stay, your valuable comments are taken into consideration and we will work on it to correct what happened and to avoid it happen in the future, we apologize for any inconvenience occurred to... More 

Jeddah
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed June 30, 2016

We travelled as a family of four, including my grandparents who have accesibility issues. Travelled via road from Jeddah, getting to the hotel was a nightmare, they do not have any parking facilites or direct access by road. So we had to gain access to Hilton next door and then make our way to the hotel. The hotel, the rooms... More 

Helpful?
2 Thank Incarnation
almarwarayhaan50, Front Office Manager at Al Marwa Rayhaan by Rotana-Makkah, responded to this review

Dear Valued Guest, Thank you for your recent correspondence regarding Al Marwa Al Rayhaan by Rotana Makkah , We appreciate you taking the time to make us aware of your experience during your recent stay. We are always pleased to receive praise and acknowledgment of such a positive nature. It is truly rewarding when a guest recognizes our staff’s efforts... More 

Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed June 28, 2016 via mobile

We are looking at ka bah from the 21st floor I am attaching the total view to see what we see. The hotel is very good one of the best and the nearest to the Haram. Every thing you need is in the shopping mall in the first 4 levels.

Helpful?
1 Thank Sharif F
almarwarayhaan50, Front Office Manager at Al Marwa Rayhaan by Rotana-Makkah, responded to this review

Dear Valued Guest, Thank you for your recent correspondence regarding Al Marwa Al Rayhaan by Rotana Makkah , We appreciate you taking the time to make us aware of your experience during your recent stay. We are always pleased to receive praise and acknowledgment of such a positive nature. It is truly rewarding when a guest recognizes our staff’s efforts... More 

bahrain
Level Contributor
3 reviews
2 of 5 stars Reviewed June 25, 2016

check in was not effeiceint, they mized up valid reservations and cancelled reservations, we were entitled for a paid upgrade but they refused to upfrade because they feel the price of the upgrade offered to us by rotana in an email is cheap! rooms had issues like: broken bed, phone not working, no hot water one day, dust is not... More 

Review collected in partnership with this hotel

Helpful?
Thank fadwa9779
almarwarayhaan50, Front Office Manager at Al Marwa Rayhaan by Rotana-Makkah, responded to this review

Dear Valued Guest, Thank you for sharing your experience with us, we appreciate you taking the time to make us aware of your experience during your recent stay, your valuable comments are taken into consideration and we will work on it to correct what happened and to avoid it happen in the future, we apologize for any inconvenience occurred to... More 

Mumbai (Bombay), India
Level Contributor
1,202 reviews
92 hotel reviews
common_n_hotel_reviews_1bd8 978 helpful votes
5 of 5 stars Reviewed June 21, 2016

This hotel is perfectly nestled. It’s so convenient in terms of everything…. It’s located just outside the Haram. In a complex where it has 2level food court and lots of shopping on other levels, pharmacy and many other facility around. Staying here you are at easy in all terms. You can go and come from haram at your own pace.... More 

Helpful?
1 Thank Nins_12
almarwarayhaan50, Front Office Manager at Al Marwa Rayhaan by Rotana-Makkah, responded to this review

Dear Valued Guest, Thank you for your recent correspondence regarding Al Marwa Al Rayhaan Makkah by Rotana, We appreciate you taking the time to make us aware of your delightful experience during your recent stay. We are always pleased to receive praise and acknowledgment of such a positive nature. It is truly rewarding when a guest recognizes our staff’s efforts... More 

Questions? Get answers from hotel staff and past guests. Ask a question

224 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All Traveler Photos (201)
Viewed
Room/Suite (57)
Viewed
View from Room (24)
Viewed
Dining (18)
Viewed
Bathroom (13)
Viewed
Hotel & Grounds (16)
Viewed
Family/Play Areas (1)
Viewed
Other (72)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (23)
Viewed
Hotel & Grounds (3)
Viewed
Room/Suite (15)
Viewed
Dining (3)
Viewed
Other (2)
Check In Check Out
Hotels you might also like...
Travelers also viewed these Mecca hotels
0.1 mi away
Swissotel Makkah
Swissotel Makkah
#10 of 313 in Mecca
4.0 of 5 stars 1,313 reviews
0.0 mi away
Makkah Clock Royal Tower, A Fairmont Hotel
0.1 mi away
Makkah Hilton Towers
Makkah Hilton Towers
#5 of 313 in Mecca
4.0 of 5 stars 770 reviews
Show Prices
Show Prices
Show Prices
0.1 mi away
Hilton Makkah
Hilton Makkah
#4 of 313 in Mecca
4.5 of 5 stars 640 reviews
0.0 mi away
ZamZam Pullman Makkah
ZamZam Pullman Makkah
#8 of 313 in Mecca
4.0 of 5 stars 603 reviews
0.0 mi away
Movenpick Hotel & Residences Hajar Tower Makkah
Show Prices
Show Prices
Show Prices
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Room Service
  • Restaurant
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair access
Things to do
  • Restaurant
Room types
  • Suites
  • Kitchenette
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Business Center with Internet Access
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
  • Conference Facilities
Official Description (provided by the hotel)
Located in Makkah's new Abraj Al Bait development, Al Marwa Rayhaan by Rotana - Makkah is Rotana's first hotel to open in Saudi Arabia under the new brand Rayhaan Hotels & Resorts by Rotana, offering 481 well appointed rooms and suites with luxurious bathrooms and modern design complementing the values of the contemporary Arabian culture. With 415 rooms and suites newly renovated and refurbished with view of Masjid Al Haram and the Kaaba, you can make your stay even more relaxed and comfortable. This 5 star hotel is offering an uncompromising alternative that upholds the world-class standards synonymous with the Rotana name. ... more   less 

Additional Information about Al Marwa Rayhaan by Rotana-Makkah

Address: King Abdul Aziz Gate, Abraj Al Bait | PO Box 9601, Mecca 21955, Saudi Arabia
Location: Saudi Arabia > Makkah Province > Mecca
Price Range: $122 - $396 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Al Marwa Rayhaan by Rotana-Makkah 5*
Number of rooms: 481
Reservation Options:
TripAdvisor is proud to partner with Hotels.com, Hotwire, Booking.com, Priceline, Orbitz, Expedia, Agoda, HotelTravel.com and Travelocity so you can book your Al Marwa Rayhaan by Rotana-Makkah reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Al Marwa Rayhaan By Rotana-Makkah Hotel Mecca
Al Marwa Rayhaan By Rotana-Makkah Mecca
Hotel Style:
#15 Luxury Hotel in Mecca
#19 Best Value Hotel in Mecca
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing
Enter dates for best prices
Check In Check Out
Price Your Stay