Very well located at 5 mins from the old town, this family run hotel is clean and helpful. Wifi works a treat and rooms are well sized and quiet (notwithstanding the call to prayer in the early morning). Service is extremely customer focused and they have a regular taxi driver who does the airport run for 17 JD – and he is very reliable. This is a very good mid-range option if staying over in Madaba, which really shines once all the day trippers from Amman vacate the place. Do yourself a favour and stay overnight in Madaba; it is a lovely little place with an atmospheric tourist precinct in the old part of town.

We were visiting this hotel in June 2022 with friends and family. All services were upscale even if it is "just" a 3 star hotel, services, cleanness, rooms size and food was more like at a 4 star hotel. Staff really nice, even if they had did not really speak English, they compensated it with kindness. We had late check-in, so we ordered dinner in advance. They prepared a very rich 4 course menu (for 12JOD/pers), richer then a buffet dinner - and all food was very tasty. Rooms: very clean, with a mini fridge (not minibar), some with balcony looking to the main street. Complimentary water and napkins in each room. The only negative point (for a European) was the "wake up call" - due to the proximity of the Mosque be prepared that the Imam will call you to prayer at 5 am, and 6 times /day :)

Our driver from the Amman airport asked if we needed a hotel in Madaba, and when I said we were staying at Mosaic City, he said, "ah, yes, that is one of the best!" We arrived in the middle of a rainstorm, but the entire hotel was spotlessly clean and the staff very welcoming. Breakfast was fantastic, and the hotel, while slightly further away from the sights like St. George's (with the mosaic map) and the Archaeological Park than other hotels we researched, it was a short and pleasant walk. The tradeoff is an amenity worth its weight in gold in downtown Madaba: a private car park! It's a little tricky to find--as you come south from Na'ur and Hisban, you will see the hotel on the right. Make an immediate right turn onto the alley, and you will see the gravel car park on the left. Only one night stay, but would definitely stay here again.