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Kempinski Hotel Amman

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#9 of 143 Hotels in Amman
Certificate of Excellence
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Kempinski Hotel Amman
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807 Reviews from our TripAdvisor Community

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Showing 635: English reviews
Sanaa, Yemen
Level Contributor
60 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
Reviewed 2 days ago NEW via mobile

For over seven years, most of my stays in Amman were in the Kempinski Hotel Amman. As special sense of connection has developed. The warmth of staff, exceptional hospitality, nice facility, yummy food, amazing location and more make you feel so welcome. Bill captain Abdulaziz, Mohammed in front desk and Hamza from the management showed special attention this time when... More 

Helpful?
Thank Mohammed A
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 2 days ago NEW via mobile

Clean, well-appointed. staff is genuinely warm, helpful, efficient and kind specially front desk guys,I remember a guy named Ali(concierge), his smile never left his face while serving us. Location is really great with lots to do and see day or night nearby, with many great restaurant options close by too. An excellent value, 10/10 experience, we will stay here again... More 

Helpful?
Thank Mahmoud S
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 3 days ago NEW

Very friendly, personalized service. Yazan, in particular, a waiter in Kempi restaurant was very helpful at breakfast. Hotel is cozy, with nice fire place in the coffee shop. Located in central location.

Helpful?
1 Thank Reem A
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 4 days ago NEW via mobile

Good hospitality & well taken care of by Aziz and amjad from concierge , Bayan ' razan and hala was professional team & our stay was enjoyable . The breakfast was good & would come back again if given a chance.

Helpful?
Thank Ashok R
Florian w, General Manager at Kempinski Hotel Amman, responded to this review

Dear Ashok R First of all, thank you so much for choosing us for your stay, We are grateful for your marvelous review and description of your stay at Kempinski Hotel Amman We want to let you know that it was a pleasure to receive you and to try to comply all of your expectations for your stay. All of... More 

Panama City, Panama
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 4 days ago NEW

I have been at Kempinski Hotel Amman during three days, and I have been impressed by the quality of services and Staff. It was my first time in this country and city, and I can easily say that was a real pleasure. The hotel is well located, very close to the business and city center areas, it has a great... More 

Helpful?
Thank Maria T
Florian w, General Manager at Kempinski Hotel Amman, responded to this review

Dear Maria T First of all, thank you for having choosen Kempinski Hotel Amman for your stay in Amman. We are very grateful for your lovely description and recommendations about our hotel and our Staff. Reviews as yours makes us proud of our work and are very helpful for others guests looking for exclusive places to stay. We are pleased... More 

1 review
Reviewed 5 days ago NEW

I stayed in a standard room which was very clean and well organised, also the bathroom was very clean, hotel location is good with restorant's nearby. I met with very friendly staff especially concierge Mohamed Othman who was extremely friendly and helpful also special thanks to duty manager Abdulaziz Alkhateeb and security manager's Fua'ad Almajalee and Abdulkareem (Abu Naser).

Helpful?
Thank SAMI A
Florian w, General Manager at Kempinski Hotel Amman, responded to this review

Dear Sami A First of all , thank you for having chosen our hotel for your stay in Kempinski Hotel Amman . We also would like to thank you for sharing your experience at our hotel and for your kind words about our amenities and towards our staff. We appreciate that you also mention duty Manager and the security managers... More 

1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 5 days ago NEW via mobile

my stay in this hotel was very nice rooms are nice and clean and hotel has variety of restaurants and cafes, service is great reception team are perfect special thanks to ladies in red bayan,razan and hala they give all their attention to the guests coming back soon.

Helpful?
Thank sarahh12l3
Florian w, General Manager at Kempinski Hotel Amman, responded to this review

Dear sarahh12l3 We would like to thank you for sharing your experience at Kempinski Hotel Amman. What a beautiful review, thank you so much for your kind words and beautiful description of your stay ! That's very motivating for our team to continue in the same way, thanks again for describing our hotel as nice, we are grateful. We hope... More 

Loughborough, United Kingdom
Level Contributor
148 reviews
43 hotel reviews
common_n_hotel_reviews_1bd8 45 helpful votes
Reviewed 1 week ago via mobile

It's a nice hotel , reasonably sized , quite and having good location . Expansion work is going on . Room was ok except that AC system was noisy . There is a bar/ coffee shop near the reception . Main restaurant is also on the same floor . In the basement there is Kick Sports Bar having live spotless... More 

Helpful?
Thank Dheya_T
Florian w, General Manager at Kempinski Hotel Amman, responded to this review

Dear Dheya_T We are very happy to see that you enjoyed your stay with us and that you appreciated our concept. We are really thrilled that you enjoyed your stay, Thank you for the feedback. we have notified the designated departments to do a walk through of the room and look into the issue that you mentioned. Looking forward to... More 

1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 1 week ago via mobile

An excellent experience, the rooms are clean and tidy, the staff members are so friendly and helpful especially Mr. Ehab in the executive lounge. Not to mention the good food and the fast service! I certainly do recommend Kempinski Amman to all fellow travelers coming to Amman :)

Helpful?
1 Thank Mustafa S
Florian w, General Manager at Kempinski Hotel Amman, responded to this review

Dear Mustafa S It has been very kind of you, that you took the time to let us know about your amazing experience in Kempinski Hotel Amman. We are delighted that you enjoyed your room and the access to executive lounge, Please do not doubt that we appreciate a lot all your nice words about our team and this motivates... More 

1 review
Reviewed 1 week ago via mobile

I would like to thank Mr. Firas yassin and ahmad Najeeb from F&B department, really i feel their worm hospitality, Also Mr. Mohammad abu johaisheh from housekeeping always on time when we ask anything. Much appreciated kempinski Confirmation No. 36877901

Helpful?
Thank Mohammad J
Florian w, General Manager at Kempinski Hotel Amman, responded to this review

Dear Mohammad J Wow !!! what a fantastic review !!! We really are trying very hard to set a very high standard and offer people great rooms., food and service. Thank you for your recognition. And for taking the time so write your lovely review. We hope you will spread the word about Kempinski Hotel Amman, and we hope to... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
  • Free Parking
About the property
  • Wheelchair access
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Room Service
  • Business Center with Internet Access
  • Shuttle Bus Service
  • Airport Transportation
  • Free Breakfast
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
  • Free Parking
  • Babysitting
Official Description (provided by the hotel)
Kempinski Hotel Amman embraces luxurious 278 rooms and suites; delicately refined to liberate your senses. The breathtaking view from all rooms, the contemporary design and features add a magical touch to your visit and a sense of relaxation. ... more   less 

Additional Information about Kempinski Hotel Amman

Address: Abdul Hamid Shouman St / Shmeisani | P.O. Box 941045, Amman, Jordan
Location: Jordan > Amman Governorate > Amman
Price Range: $139 - $209 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Kempinski Hotel Amman 5*
Number of rooms: 278
Reservation Options:
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Also Known As:
Amman Kempinski Hotel
Hotel Style:
#7 Spa Hotel in Amman
#7 Family Hotel in Amman
#8 Luxury Hotel in Amman
#14 Business Hotel in Amman
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Questions & Answers

Here's what travelers have asked, with answers from Kempinski Hotel Amman staff and other travelers.
3 questions
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Chennai

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Questions? Get answers from Kempinski Hotel Amman staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Executive Room gives use of Executive Suite”
 of 5 bubbles JonathanD822, 2 weeks ago | Read review
“Executive rooms very good”
 of 5 bubbles carmelg563, 2 weeks ago | Read review
“Do not take rooms which is near to construction site.”
 of 5 bubbles 439ugurs, 3 weeks ago | Read review
“Very comfortable beds!”
 of 5 bubbles B3624SDarthurb, 3 weeks ago | Read review
“make sure your room has a city view with the pool”
 of 5 bubbles SallyZohney, 4 weeks ago | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question
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