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Kempinski Hotel Amman

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#8 of 140 Hotels in Amman
Certificate of Excellence
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Kempinski Hotel Amman
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757 Reviews from our TripAdvisor Community

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Showing 592: English reviews
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed yesterday NEW

I had the pleasure in attending a seminar at Kempinski hotel.The meeting room was adequate and services were impeccable. Coffee breaks, lunches were all very good and service was perfect. Special thanks to Ehab and Mohammad in the restaurant for their great hospitality and attentiveness.

Helpful?
1 Thank jack f
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 2 days ago NEW via mobile

Excellent location, excellent services. Friendly staff. All requests are met in a very professional way. Food is great. I'd like to thank, specially Ileas (duty manager) and Ali ( abu tala) for there friendly attitude and support in solving minor issues noticed. If six star is available I would give.

Helpful?
1 Thank Khalid a
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

16 from Alzubeidi family enjoyed a generous brunch at Kempinski Hotel Amman in a hot summer Friday . You can enjoy all kinds of local breakfast foods plus the international ones , like foul and mannaeeish. Thank you.

Helpful?
1 Thank Tayseer A
London, United Kingdom
Level Contributor
74 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 55 helpful votes
3 of 5 stars Reviewed 1 week ago NEW via mobile

It's got a really bad entrance, looks like a building site and the road up to the entrance is littered and scruffy. Reception staff friendly enough. Room was a decent size and beds comfortable but bathroom fitting falling off the wall and amazingly we couldn't get proper hot water through the taps. Carelessness on attention to detail eg tissue box... More 

Helpful?
Thank LucyCP
Florian w, General Manager at Kempinski Hotel Amman, responded to this review

Dear LucyCP We would like to extend our sincerest apologies for your experience during your recent stay. we do regret that you did not like our exterior style and that we could not match your expectations. We carefully review all guest feedback and your comment will be addressed by our housekeeping and Engineering managers. Your satisfaction and loyalty is a... More 

Level Contributor
30 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
3 of 5 stars Reviewed 1 week ago via mobile

The hotel is under construction, the noise its almost 24 hours a day. It took more than one hour to get food at their main restaurant and went the order came was cold and incomplete. Worst part of it was that the food was late, cold and really expensive. Rooms were ok but small.

Helpful?
Thank Jorge T
Florian w, General Manager at Kempinski Hotel Amman, responded to this review

Dear Jorge T Thank you for staying with us. I regret that you did not enjoy your stay due to the reconstruction program of our new convention center. All guests receive information about our renovation program prior to their arrival. I am very sorry that this message did not inform you clearly. Please accept my sincere apologies for the inconveniences... More 

Nottingham, United Kingdom
Level Contributor
12 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
5 of 5 stars Reviewed 1 week ago

As others have said this is an excellent experience with extremely welcoming and friendly staff - thanks again to all the reception staff, concierges and of course the Ladies in Red Bayan and Razan for whom nothing is too much trouble. Good facilities, very clean and plenty of local restaurants nearby as well. Good variety for breakfast and again staff... More 

Helpful?
1 Thank Jon283
Florian w, General Manager at Kempinski Hotel Amman, responded to this review

Dear Jon283 Thank you so much for selecting us as accommodation during your trip to Amman and recommending us to other travelers. Your lovely feedback will be certainly passed on to the whole team. We are very honoured to be your first choice among other hotels in Amman and looking forward to your next visit very soon. With all good... More 

1 review
5 of 5 stars Reviewed 1 week ago via mobile

It was not my first time at kempinski amman but this time was special I want to do something different for my anniversary and i found guest relations ladies there to help me doing my special day unforgettable Nice service, nice new decoration in the rooms, food is delecious , i love this hotel Thank you all , Thank you... More 

Helpful?
Thank Naddsulieman
Florian w, General Manager at Kempinski Hotel Amman, responded to this review

Dear Naddsulieman We are always pleased to receive feedback such as yours. It is a pleasure to read your lovely review and to see you truly have enjoyed every aspect of Kempinski Hotel Amman,your impressive review was extremely touching to read and we are very proud you consider us a great hotel, I assure you your kind words will be... More 

Amman, Jordan
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 1 week ago

Visited here in 2015, one of the best places to stay in Amman. The premise is very clean and tidy, service is outstanding. It is close to the financial sector of the city with many cafes and restaurants close by.

Helpful?
Thank 35jacob
Florian w, General Manager at Kempinski Hotel Amman, responded to this review

Dear 35jacob First, I would like to thank you for taking the time to provide this feedback from your first stay with us. Thank you for your kind compliments of our staff, which I assure you will be passed along to them. I am so pleased to hear that overall you enjoyed your stay, We pride ourselves on providing bespoke... More 

Dublin, Ireland
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago via mobile

I liked very much the welcoming atmosphere of the entire hotel. I would start by thanking to the staff at the reception. The room I stayed initially was nice but was facing the pool bar and it was quite lively at week-end. You are always invited to join the private parties at the pool bar, but you need to let... More 

Helpful?
1 Thank BogCats
Florian w, General Manager at Kempinski Hotel Amman, responded to this review

Dear BogCats Thank you for posting a great review of your stay at Kempinski Hotel Amman. We very much enjoyed reading your kind words and compliments, and are delighted you had a wonderful experience, we would like to take this opportunity to say a big thank you for your review. Making every guest’s stay perfect is our ultimate aim and... More 

Beirut, Lebanon
1 review
5 of 5 stars Reviewed 3 weeks ago via mobile

Very nice welcome and very friendly staff on the reception and on the business lounge that made my visit easy and efficient every time. I will definitely make a reservation again in Kempinsky hotel On my next trip to Amman in Jordan. Paul Asmar

Helpful?
Thank Paulasmarasmar
Florian w, General Manager at Kempinski Hotel Amman, responded to this review

Dear Paulasmarasmar Thank you so much for your kind review and for taking the time to convey such wonderful comments about your recent that with us at Kempinski Hotel Amman! The team was so happy to receive your praise and they are all very proud! They truly care and such comments are so gratifying and motivating. Thank you! Very best... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
  • Free Parking
About the property
  • Wheelchair access
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Room Service
  • Business Center with Internet Access
  • Airport Transportation
  • Free Breakfast
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Free Parking
  • Babysitting
Official Description (provided by the hotel)
Kempinski Hotel Amman embraces luxurious 278 rooms and suites; delicately refined to liberate your senses. The breathtaking view from all rooms, the contemporary design and features add a magical touch to your visit and a sense of relaxation. ... more   less 

Additional Information about Kempinski Hotel Amman

Address: Abdul Hamid Shouman St / Shmeisani | P.O. Box 941045, Amman, Jordan
Location: Jordan > Amman Governorate > Amman
Price Range: $141 - $222 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Kempinski Hotel Amman 5*
Number of rooms: 278
Reservation Options:
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Also Known As:
Amman Kempinski Hotel
Hotel Style:
#7 Spa Hotel in Amman
#7 Family Hotel in Amman
#8 Luxury Hotel in Amman
#14 Business Hotel in Amman
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