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Kempinski Hotel Amman

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#10 of 144 Hotels in Amman
Certificate of Excellence
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1 room 2 adults 0 children
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Kempinski Hotel Amman
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826 Reviews from our TripAdvisor Community

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Showing 653: English reviews
Reviewed 4 days ago NEWvia mobile

Thank you for the hospitable service! respectable Cleaned surrounded and ambiance! Great trainer's Specially for Mr. Huthayfa keep up the good work. This is the best hotels i visited. Thanks for the hospitality....

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Helpful?
1Thank Virgie C
Florian w, General Manager at Kempinski Hotel Amman, responded to this review

Dear Virgie C It has been an amazing pleasure to read your comment. Thank you so much for taking the time to share your experience with us and other travellers. I have certainly shared your review with my team, which were thrilled to have made your stay a perfect one. We are very much looking forward to the pleasure to...

Baghdad, Iraq
Reviewed 5 days ago NEW

I have been using the Gym and Spa whenever I am in Amman. It is clean and a quite place where one finds solace and relaxation.The workstations in the Gym are modern and facilities in the Spa good .The The background music in the spa is soothing and the staff very hospitable and professional . In particular I like to...

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Helpful?
1Thank solanki2016
Florian w, General Manager at Kempinski Hotel Amman, responded to this review

Dear solanki2016 Thank you very much for sharing your valuable feedback on TripAdvisor. We hope that you are able to make it back very soon. We are proud of our location and our health club facilities but are especially focused on personalized service. By your review, it appears that you felt this attention to detail as well. We are proud...

Reviewed 1 week ago

I use the Kempinski on business frequently and have always had a very pleasant stay. Rooms quiet with full blackouts and good beds so a great night's sleep - bathrooms spacious and although a little 'tired' are clean and well serviced. Not used the main restaurants but breakfast is very good (hot and cold buffet) with attentive service. Choice of...

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Helpful?
Thank Simon S
Florian w, General Manager at Kempinski Hotel Amman, responded to this review

Dear Simon S Thank you very much for your very lovely review about your recent stay at Kempinski Hotel Amman ,Especially the brilliant comment about the Reception and the concierge, it motivates them to do even better every day. Thanks a Million !!!! We are looking forward to welcome you in the near future. Warmest Wishes Kempinski Hotel Amman Team...

Bath, United Kingdom
Reviewed 1 week ago via mobile

We transferred to this hotel because the Meridien did not have cooling in the rooms. They said they did. Which after 3 hours of complaining, they did get to work! Frustrating to say the least and it involved moving rooms. Spa is fabulous especially free hot tub etc. Staff there are friendly and really helpful. Rooms are good as you...

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Helpful?
Thank Mary B
Florian w, General Manager at Kempinski Hotel Amman, responded to this review

Dear Mary B I would like to thank you for your recent stay with us and for having taken the time to share your impressions. I am happy to read that the team was able to make you feel at ease. Please rest assured that I will pass on your comments to all team members, as I know they will...

Dubai, United Arab Emirates
Reviewed 2 weeks ago

Stay was pleasant, just the hotel need some upgrades inside the bathroom accessories as these have become really old.Restaurants and bars inside the hotels are all fabulous, don't miss the Sheesha if you want to go for it which is located in a bar which is in basement of the hotel.

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Thank girishk227
Florian w, General Manager at Kempinski Hotel Amman, responded to this review

Dear Girishk227 Thank you for your review of your recent stay at our hotel. We always appreciate hearing from our guests - including when comments help identify ways we can improve. We are truly sorry to hear you endured some inconveniences while staying with us. We understand that you found our bathroom design to be somewhat dated and in need...

cardiff
Reviewed 2 weeks ago

Kempinski Hotel To whom it may concern With regret I feel the need to record my total disappointment in relation to my new year booking at the Jordan Amman Kempinski Hotel. The visit was arranged to meet up with my wife who was flying from London and myself flying from my workplace at Riyadh in Saudi Arabia. I originally booked...

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Thank abdominallion
Florian w, General Manager at Kempinski Hotel Amman, responded to this review

Dear abdominallion, Thank you for your detailed review and for taking the time to share your observations. I would like to sincerely extend my apologies that we did not meet your expectations and failed to live up to our standards on some occasions. Please allow me to state that your experience does not reflect the levels of service and product...

Cuernavaca, Mexico
Reviewed 3 weeks ago

Staff was always helpful, the room was clean, food was good. Both my husband and I have mobility issues and the staff in the dining room took great care of us during the buffet breakfast. Will certainly return on my next visit to Amman. Abdullah Alahzawi the concierge was wonderful, always a smiling face from everybody. I like that.

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Thank lidemica
Florian w, General Manager at Kempinski Hotel Amman, responded to this review

Dear Lidemica Thank you for your delightful review and compliments towards the hotel and to our team. It is a pleasure for us to be of service to you and I am thrilled you enjoyed your time here. Abdullah has seen your review and also sends his very best wishes. We all very much hope to welcome you back to...

Salmiyah, Kuwait
Reviewed 3 weeks ago

We stayed at the Kempinski, where the accommodation and restaurants are worthy of their five star ratings. We were amazed at the amenities, which included a bowling alley and sports bar. Knowing we were about to embark on a series of local cuisine restaurants during the week, we opted to eat at the Kempinski’s Italian, signature restaurant, Appia. We tried...

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Thank MichelleinQ8
Florian w, General Manager at Kempinski Hotel Amman, responded to this review

Dear Michelein Q8 I think that I can speak for the entire team when I say that your review just made this beautiful holiday season in Amman even a little bit brighter! Thank you so much for your kind words and for taking the time to convey your feedback! "The bonus at the Kempinski Hotel Amman is that it houses...

Brighton
Reviewed 3 weeks ago

I had a lovely Christmas at Kempinski hotel and really enjoyed my stay. The gym was incredible, the food was lovely and the staff were very polite. Sometimes I think the staff were a little over attentive at breakfast as there weren't many guests so they had the tendency to follow you around a bit. They were really proactive with...

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Thank BarbieKimber
Florian w, General Manager at Kempinski Hotel Amman, responded to this review

Dear BarbieKimber I have a big smile on my face seeing your review and it was such a pleasure to host you during your "Christmas stay" at Kempinski Hotel Amman. Thank you so much for taking the time to write and I can feel the atmosphere again reading it. we are so pleased that you enjoyed your experience in our...

Abyei, Sudan
Reviewed 4 weeks ago via mobile

The hotel is in a state that needs renovation to keep its stars, and I would say that they are doing it at the moment. On the other side, this is one of the best staff members I met so far. They are behaving in a professional way, however there is a lot of discrete closeness that hotel guests want...

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Thank Bojan V
Florian w, General Manager at Kempinski Hotel Amman, responded to this review

Dear Bojan V Thank you so much for your feedback. Your constructive criticism is valued, and it is one of the best ways for us to understand how we can enhance our guests experiences, we are excited to announce that we are currently in the final stage of rolling out a complete refurbishment of our floors. With 2016 coming to...

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Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
  • Breakfast included
  • Free Parking
About the property
  • Wheelchair access
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Internet
  • Paid Wifi
Services
  • Room Service
  • Business Center with Internet Access
  • Shuttle Bus Service
  • Airport Transportation
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Free Parking
  • Babysitting
Official Description (provided by the hotel)
Kempinski Hotel Amman embraces luxurious 278 rooms and suites; delicately refined to liberate your senses. The breathtaking view from all rooms, the contemporary design and features add a magical touch to your visit and a sense of relaxation. ... more   less 

Additional Information about Kempinski Hotel Amman

Address: Abdul Hamid Shouman St / Shmeisani | P.O. Box 941045, Amman, Jordan
Location: Jordan > Amman Governorate > Amman
Price Range: $137 - $199 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Kempinski Hotel Amman 5*
Number of rooms: 278
Reservation Options:
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Also Known As:
Amman Kempinski Hotel
Hotel Style:
#7 Family Hotel in Amman
#7 Spa Hotel in Amman
#9 Luxury Hotel in Amman
#14 Business Hotel in Amman
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Questions & Answers

Here's what travelers have asked, with answers from Kempinski Hotel Amman staff and other travelers.
3 questions
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Chennai

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Questions? Get answers from Kempinski Hotel Amman staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“All to date have been good.”
 of 5 bubbles simonsO4181XU, 1 week ago | Read review
“Best tip is don't stay here! The photos don't lie.”
 of 5 bubbles abdominallion, 2 weeks ago | Read review
“I chose a room in the southern side at sixth floor, it was quiet and suitable”
 of 5 bubbles 590talala, Dec 16, 2016 | Read review
“Executive Room gives use of Executive Suite”
 of 5 bubbles JonathanD822, Nov 15, 2016 | Read review
“Executive rooms very good”
 of 5 bubbles carmelg563, Nov 15, 2016 | Read review
5 of 5
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