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Imperial Palace Hotel

4th Circle Zahran Street, Amman 11183, Jordan
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1 room 1 adult
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Imperial Palace Hotel
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144 Reviews from our TripAdvisor Community

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Guernsey, United Kingdom
Level Contributor
12 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
2 of 5 stars Reviewed January 4, 2016

I am very glad I was only in this hotel less than 12 hours. I arrived at 10pm and left at 7.30am. Although the staff were helpful and friendly the hotel was not good. Even though I had a non-smoking room the smell of stale smoke was overwhelming. I had a twin room and both beds were very creaky making... More 

Helpful?
Thank Sophie R
2 reviews
3 of 5 stars Reviewed December 14, 2015 via mobile

Not really a 4 stars hotel. They have clean issues, the hotel located in a good place, but for who is not familiar with the way could get lost. The breakfast was good, but not a 4 stars hotel. I went there in a cold weather so the pool was closed. I don't recommend the massage service they do, it's... More 

Helpful?
Thank Ahmad J
Level Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed December 8, 2015

The room is old with no windows. smoking smell in rooms (Smoking is permitted in all hotel areas). the air-conditioning in my sisters room did not work, about 2 hours later she was moved to a new room were the mini bar was empty. We have asked to fill the minibar through out our stay (3 nights) this never happened.... More 

Helpful?
Thank HonA83
Abington, PA
Level Contributor
40 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
3 of 5 stars Reviewed November 13, 2015

Stayed only one night at the end of our trip. The room was luxurious. Bedding of high quality, ample size room, bathroom also of high quality. Definitely a luxury compared to my previous nights at a Catholic guesthouse. Higher floors probably avoid the problem of outside noise (taxi driver yelling at someone after midnight). Staff seemed responsive. However, I did... More 

Helpful?
Thank Philip M
ImperialHotel1, Manager at Imperial Palace Hotel, responded to this review

Nov. 16, 2015 Dear Mr. Philip Greeting from the Imperial Palace Hotel, We were very pleased for welcoming you at our Hotel , and we would like to thank you for choosing our Hotel , as well for taking the time advising us of your experience during your recent stay . We appreciate receiving your constructive feedback, we are grateful... More 

London, UK
Level Contributor
41 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 41 helpful votes
2 of 5 stars Reviewed October 22, 2015

We did not expect much of this hotel but it failed to meet even our low expectations. It is located on the edge of the diplomatic district next to a busy, noisy dual carriageway and there is absolutely nothing in the way of shops, restaurants or bars within easy walking distance. This wouldn't have mattered too much if the hotel... More 

Helpful?
Thank Grumpyoldman
ImperialHotel1, Manager at Imperial Palace Hotel, responded to this review

Nov.16, 2015 Dear Mr. Grumpyoldman , Greeting from the Imperial Palace Hotel, We were very pleased for welcoming you at our Hotel , and we would like to thank you for choosing our Hotel , as well for taking the time advising us of your experience during your recent stay . We appreciate receiving your constructive feedback, we are grateful... More 

Travelers are raving about these Amman hotels

1 review
2 of 5 stars Reviewed October 20, 2015 via mobile

The star rating is overrated for this hotel. It is a bit run down. This hotel is in the middle of no where and there are no restaurants nearby and the only option would be the hotel restaurant which is so so. There is no ATM machine nearby and have to walk a good 10 mins for the nearest one.... More 

Helpful?
Thank vijay y
ImperialHotel1, Manager at Imperial Palace Hotel, responded to this review

Nov. 16, 2015 Dear Mr, Greeting from the Imperial Palace Hotel, We were very pleased for welcoming you at our Hotel , and we would like to thank you for choosing our Hotel , as well for taking the time advising us of your experience during your recent stay . We appreciate receiving your constructive feedback, we are grateful that... More 

Edinburgh, United Kingdom
Level Contributor
342 reviews
72 hotel reviews
common_n_hotel_reviews_1bd8 141 helpful votes
4 of 5 stars Reviewed October 6, 2015

Ok, this isn't a luxury hotel and is a bit shabby around the edges, but if you are going to spend most of your time out of the hotel and exploring this is perfectly adequate and pleasant. The rooms are clean and functional, and reasonably well sound proofed from the busy road (ask for a room on the floor 6... More 

Helpful?
Thank roos1ter
ImperialHotel1, Manager at Imperial Palace Hotel, responded to this review

Sep 20, 2015 Dear Mr. Edinburgh, Greeting from the Imperial Palace Hotel, We were very pleased for welcoming you at our Hotel , and we would like to thank you for choosing our Hotel , as well for taking the time advising us of your experience during your recent stay . We appreciate receiving your constructive feedback, we are grateful... More 

Brownsburg, Indiana
Level Contributor
20 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
3 of 5 stars Reviewed September 18, 2015 via mobile

My family and I stayed there for few nights, the hotel is beautiful the rooms are clean, the Internet is terrible, I ask for iron and and iron Board and both were broken I ask them to change them and still got broken ones again, the hotel is beautiful they should have nice things to go with it

Helpful?
Thank hamsue
ImperialHotel1, Manager at Imperial Palace Hotel, responded to this review

Sep 20, 2015 Dear Mr. Hamsue, Greeting from the Imperial Palace Hotel, We were very pleased for welcoming you at our Hotel , and we would like to thank you for choosing our Hotel , as well for taking the time advising us of your experience during your recent stay . We appreciate receiving your constructive feedback, we are grateful... More 

Ann Arbor, MI
Level Contributor
31 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
3 of 5 stars Reviewed September 11, 2015

This is not a flagship hotel for an international chain. Yes, the rooms and lobby show a little wear but everything worked, the room was clean and we thought that breakfast in the lobby dining room was pretty good. There is not much within walking distance but taxis are relatively cheap and we felt perfectly secure and at home during... More 

Helpful?
Thank crewdad
ImperialHotel1, Manager at Imperial Palace Hotel, responded to this review

Sep 20, 2015 Dear Mr, Crewdad , Greeting from the Imperial Palace Hotel, We were very pleased for welcoming you at our Hotel , and we would like to thank you for choosing our Hotel , as well for taking the time advising us of your experience during your recent stay . We appreciate receiving your constructive feedback, we are... More 

troon, ayrshire
Level Contributor
32 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
3 of 5 stars Reviewed July 27, 2015

Stayed here for a couple of nights at beginning and end of tour of Jordan. Rooms were spacious and very clean. Food was okay, but limited due to Ramadan, with set menu. Nothing to do in this hotel though for travellers as the hotel is situated on a very busy highway and too far from any of the local amenities.... More 

Helpful?
Thank pami43
ImperialHotel1, Manager at Imperial Palace Hotel, responded to this review

Sep 20, 2015 Dear Mr,Pami Greeting from the Imperial Palace Hotel, We were very pleased for welcoming you at our Hotel , and we would like to thank you for choosing our Hotel , as well for taking the time advising us of your experience during your recent stay . We appreciate receiving your constructive feedback, we are grateful that... More 

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