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Grand Hyatt Amman

#9 of 138 Hotels in Amman
Certificate of Excellence
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Grand Hyatt Amman
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695 Reviews from our TripAdvisor Community

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Showing 602: English reviews
Amman, Jordan
1 review
5 of 5 stars Reviewed yesterday NEW

We are staying now at Grand Hyatt for 11 days. Everything is excellent. The hotel room is very good. But the best things about the hotel is the staff. Mr. Sameer the Room service Manager is amazing. He helps us with everything he ca. Ms Maha, Mr. Thomas the Executive chef and everyone else are all made our stay amazing.... More 

Helpful?
Thank abualrub100
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed yesterday NEW via mobile

We had a very nice experience in the hotel lounge, very professional service and especially the personal attention we got from Mohammad odeh he enjoyed making us feel comfortable and he was extremely helpful... overall it was a lovely experience

Helpful?
Thank Dina K
GrandHyattAmmanHotel, PA to GM / PR Coordinator at Grand Hyatt Amman, responded to this review

Dear Dina K, Warm greetings from Grand Hyatt Amman! Thank you for taking the time to share the details of your recent stay with us. We're delighted to hear about your experience and how you enjoyed the lounge it is a great pleasure to be sharing your comments with us. Your compliments of our staff will be passed on for... More 

Virginia
1 review
5 of 5 stars Reviewed 3 days ago NEW via mobile

My husband, 1 year old daughter and I have been staying here (in the apartments) since June and it's been a great experience so far! We are here another 4 weeks and then back again in October and will be staying here again. The breakfast buffet is fantastic! After my husband goes to work I bring my daughter to breakfast... More 

Helpful?
Thank lhardage
GrandHyattAmmanHotel, PA to GM / PR Coordinator at Grand Hyatt Amman, responded to this review

Dear lhardage, Warm greetings from Grand Hyatt Amman! Thank you for taking the time to share your feedback with us. We are glad to learn that you have enjoyed your stay at our hotel. We are equally happy to know that you were able to value our rooms , outlets, along with our service. We have already shared with our... More 

Aqaba, Jordan
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

This was my second day visit to the resort after 2 years and was very surprised that the staff still remember me (okay not really really surprised ). The service was impressive and I'd like to say thank you again to Mamdouh at the front desk. And also to Chef Thomas. See you soon

Review collected in partnership with this hotel

Helpful?
Thank Omar A
GrandHyattAmmanHotel, PA to GM / PR Coordinator at Grand Hyatt Amman, responded to this review

Dear Omar A, Warm greetings from Grand Hyatt Amman! Thank you for taking the time to share your feedback with us. We have already shared with our staff your compliments, they were thankful to be recognized. Thank you for recommending us and we hope that we will have the pleasure of welcoming you back to Grand Hyatt Amman in the... More 

Benghazi
1 review
5 of 5 stars Reviewed 6 days ago NEW

Hotel is excellent. . Clean...safe all staff are kind ...home service are excellent. . Especially Mr Samir and his staff... they are just perfect... breakfast...lunch and dinner all are excellent. .. l strongly recommend this hotel

Review collected in partnership with this hotel

Helpful?
Thank najatbuzaid2013
GrandHyattAmmanHotel, PA to GM / PR Coorindator at Grand Hyatt Amman, responded to this review

Dear najatbuzaid2013, Warm greetings from Grand Hyatt Amman! Thank you for taking the time to share your feedback with us. We are glad to learn that you have enjoyed your stay at our hotel. We are equally happy to know that you were able to value our outlets and service. We have already shared with our staff your compliments, they... More 

Level Contributor
15 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 stars Reviewed 6 days ago NEW via mobile

Stayed for 7 nights in this hotel this month,The hotel enjoys prime location in the 3rd circle which has everything nearby ranging from restaurants and other 5 star hotels. However upon entering the lobby u don't get to see the luxury fresh look of Hyatt Hotels. The reception is very basic and nothing special. The lobby cafe is the same... More 

Helpful?
Thank RaniAyyad
GrandHyattAmmanHotel, PA to GM / PR Coordinator at Grand Hyatt Amman, responded to this review

Dear RaniAyyad, Warm greetings from Grand Hyatt Amman! Thank you for taking the time to share your feedback with us. We were somehow disappointed to learn that a few points left you unsatisfied. We strive to deliver consistent service, and that we fell short during your stay is not something we take lightly. Please rest assured that your feedback was... More 

Dhahran, Ash Sharqiyah, Saudi Arabia
Level Contributor
26 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed 1 week ago

I had my most amazing wonderful wedding at Grand Hyatt Hotel, After severel visits planning, coordinating and arranging with the banquet department my wedding was set on 24/12/2015. The big specious ball room, the decoration, the way the food menu was presentable, Everything looked elegant and all my guests enjoyed the delicious food and wedding. A special big thank you... More 

Helpful?
1 Thank AlaAldeen A
GrandHyattAmmanHotel, PA to GM / PR Coordinator at Grand Hyatt Amman, responded to this review

Dear AlaAldeen A, Warm greetings from Grand Hyatt Amman! Thank you for taking the time to share your feedback with us. We are glad to learn that you have enjoyed your stay at our hotel and that your day was a special one. We are equally happy to know that you were able to value our rooms , outlets along... More 

Level Contributor
3 reviews
5 of 5 stars Reviewed 1 week ago via mobile

We were satified from the hospitality of the staff and the house keeping. The restaurant service was excellent and so the room service. Our room was spacious with a perfect view of Amman. The location is perfect, very close to city center with taxi. I highly recommend Grand Hyatt and I will definetely prefer it for my next trip to... More 

Helpful?
Thank Meltem B
GrandHyattAmmanHotel, PA to GM / PR Coordinator at Grand Hyatt Amman, responded to this review

Dear Meltem B, Warm greetings from Grand Hyatt Amman! Thank you for taking the time to share your feedback with us. We are glad to learn that you have enjoyed your stay at our hotel. We are equally happy to know that you were able to value our rooms , outlets, service along with our location. Thank you for recommending... More 

1 review
5 of 5 stars Reviewed 1 week ago

It was a great experience and delicious food and perfect service. Friendly people around the hotel who are taking care about everything during entire my stay, excellent gym and outdoor - indoor swiming pool Thanks for all

Helpful?
Thank EKREM TOSUN K
GrandHyattAmmanHotel, PA to GM / PR Coordinator at Grand Hyatt Amman, responded to this review

Dear EKREM TOSUN K, Warm greetings from Grand Hyatt Amman! Thank you for taking the time to share your feedback with us. We're delighted to hear about your experience and how you enjoyed the spa it is a great pleasure to be sharing your comments with us. Your compliments of our staff will be passed on for they are truly... More 

Düsseldorf, Germany
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago via mobile

The hotel is very nice and the staff are very helpful, however: the internet is aweful - always disconnecting and you have to repeatedly login. The terrace staff are slow and don't pay much attention to empty glasses. Apart from this, the rooms are excellent, the bed is super, the food is excellent and the staff very polite and helpful

Helpful?
Thank Brian C
GrandHyattAmmanHotel, PA to GM / PR Coordinator at Grand Hyatt Amman, responded to this review

Dear Brian C, Warm greetings from Grand Hyatt Amman! Thank you for taking the time to share your feedback with us. We are so pleased to hear that you enjoyed your recent stay with us at our hotel. We are sorry to hear that the internet did not meet your expectations. Please rest assured that your feedback was shared with... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Bar/Lounge
  • Spa
  • Free Breakfast
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Family Rooms
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Room Service
  • Business Center with Internet Access
  • Free Parking
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Free Breakfast
  • Laundry Service
  • Multilingual Staff
  • Babysitting
Official Description (provided by the hotel)
Grand Hyatt Amman is the preferred address for the discerning business traveler and leisure travelers visiting Amman. The hotel is conveniently located in the heart of Amman's business and diplomatic district, with an invaluable link to the Trade, Exhibition and Conference Centre, and just 30 minutes from Queen Alia International Airport. Grand Hyatt Amman is also within easy access of Amman's exclusive shopping areas and is the ideal base from which to discover Jordan’s numerous attractions. Grand Hyatt Amman offers 311 elegant guestrooms, including 16 suites and Hyatt's exclusive Grand Club® accommodation. The hotel's spacious rooms offer everything from high-speed Internet connectivity to heavenly feather duvets, while the suites are a haven of exceptional luxury and modernity, accented by an Arabesque style. Grand Hyatt Amman also provides 50 luxury residential apartments for the long-staying guest. Housed in the Hyatt Tower, the apartments are linked to the hotel by a walkway. Promising the ultimate in indulgence, comfort and a home-away-from-home experience, the hotel spares no effort to ensure that every guest’s needs and expectations are met and exceeded, and that their stay is exquisite, relaxing and memorable. ... more   less 

Additional Information about Grand Hyatt Amman

Address: Hussein Bin Ali St., Jabal Amman | PO Box 831159, Amman 11183, Jordan
Location: Jordan > Amman Governorate > Amman
Price Range: $138 - $244 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Grand Hyatt Amman 5*
Number of rooms: 316
Reservation Options:
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Also Known As:
Grand Hyatt Amman Hotel Amman
Hyatt Amman
Amman Grand Hyatt
Amman Hyatt
Hotel Style:
#3 Romantic Hotel in Amman
#7 Spa Hotel in Amman
#7 Business Hotel in Amman
#8 Luxury Hotel in Amman
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