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Sheraton Amman Al Nabil Hotel

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#13 of 148 Hotels in Amman
Certificate of Excellence
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Sheraton Amman Al Nabil Hotel
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508 Reviews from our TripAdvisor Community

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Showing 456: English reviews
Houston, TX
Reviewed June 17, 2014

I checked out of the hotel this morning. I liked this hotel just fine, except when it came time to settle my bill. I arrived with a group of colleagues and spent a couple of nights here. We chose this hotel as some of our party were Starwood regulars and there is no Hilton chain available for me to book....

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2Thank We_love_to_Journey
SheratonAdmn, Front Office Manager at Sheraton Amman Al Nabil Hotel, responded to this review

Dear We_love_to_Journey, Thank you for your time spent in writing about your experience with us on the Trip Advisor. Your feedback is understandable rather appreciated. Allow me please to inform you that your vital feedback was shared with the concerned people in order to check their service processes and amend when and whatever possible. We hope you will come back...

Minnesota
Reviewed June 17, 2014

I had a terrible experience the first time I stayed here. I have to say, it was much better this time. Check-in was smooth. We were given fresh squeezed orange juice, which was much appreciated. The staff was friendly and efficient. My room was very clean with a great bed and linens. The bathroom is very nice. It's spacious with...

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1Thank GTINTC11
SheratonAdmn, Front Office Manager at Sheraton Amman Al Nabil Hotel, responded to this review

Dear GTINTC11, Thank you for your time spent in writing about your second experience with us on the Trip Advisor. We are extremely happy to read that we managed not only to meet rather exceeded your expectations on your second stay. Your kind review confirms the fact that we do read and act on every single feedback provided whether it...

Geneva
Reviewed June 9, 2014

This hotel is trying hard to stick out among the four-and five star hotels of Amman, many of which do not deserve the number of stars given. Competition at the upper end is getting tougher, with the Fairmount next door under construction and a St Regis in the plans. Not to mention that the other side of the road sports...

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2Thank Weltenbummler2007
SheratonAdmn, Front Office Manager at Sheraton Amman Al Nabil Hotel, responded to this review

Dear Weltenbummler2007, Thank you for your time spent in writing about your experience with us on the Trip Advisor. We appreciate your feedback and it will be shared with the concerned people to check and do the necessary where and whenever possible. Please come back again and examine the enhancement yourself. Best Regards, Muna Samawi Director of Guest Services

Raleigh, North Carolina
Reviewed June 7, 2014 via mobile

Had a stop over in Amman recently and had the opportunity to stay at the Sheraton. This hotel has everything you could want while traveling abroad. Staff is extremely helpful and courteous. The hotel has a variety of establishments to eat and choose from for meals to include a night life atmosphere in the Sanctuary where live music in an...

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Thank jcote002
SheratonAdmn, Front Office Manager at Sheraton Amman Al Nabil Hotel, responded to this review

Dear jcote002, Thank you so much for your great review posted on the Trip Advisor. We are extremely happy to read that we have enjoyed everything about our hotel and that you would positively and highly recommend us as a great hotel to stay in. All of us will be looking forward to having you staying with us soon. Thanks...

London, United Kingdom
Reviewed May 29, 2014

I found the facilities and rooms to be of high standards, and in fact rarely left the hotel since everything I wanted was there. Located in the centre of Amman‘s business district, there isn’t anything of interest in the local area, with a short taxi ride to the old town of Amman, since it is not a walking distance to...

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Thank JoeJourneys
SheratonAdmn, Front Office Manager at Sheraton Amman Al Nabil Hotel, responded to this review

Dear JoeJourneys. Wow... Thank you very much for your superb and luxurious review posted on the Trip Advisor. Your precious time spent in describing us with these great words is highly appreciated. Such an awesome review like yours is another proof that we are on the right track and that our product and services provided is a first class by...

Rome, Italy
Reviewed May 27, 2014

The hotel is quite close to the city....not so far from the airport!!! A good standard Sheraton quality...nothing special but a good address. Not the best view on Amman, but for a business trip it is not necessary!!!!

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Thank DOC73Roma
SheratonAdmn, Front Office Manager at Sheraton Amman Al Nabil Hotel, responded to this review

Dear DOC73Roma , Thank you for your time spent in writing about your experience with us on the Trip Advisor. We are happy to read that our standards were to your satisfaction. Please come back soon, we will be waiting for you. Thanks again, Muna Samawi Director of Guest Services

Sydney, Australia
Reviewed May 26, 2014

I've stayed at the Sheraton Amman on a few occasions, and have to say it's ok, but doesn't quite cut it anymore. My greatest complaint is that Starwood needs to get with the times regarding wifi, it is unacceptable to charge 15JOD per day for something that the majority of three star hotels offer for free. I can tell you...

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Thank vandutchie
SheratonAdmn, Front Office Manager at Sheraton Amman Al Nabil Hotel, responded to this review

Dear vandutchie, Thank you for your time spent in writing about your experience with us on the Trip Advisor. Your feedback was shared with all concerned to check and do the necessary where and whenever possible. Moreover, and concerning the wife allow me please to explain to you that we do provide a free wifi standard connection in all guestrooms...

Seoul, South Korea
Reviewed May 25, 2014

Stayed here while on business trip. The room, while not the most modern was large and generally clean. The staff was friendly and the concierge arranged a car tour for me as I had an afternoon to kill before the next days business meetings. But the best part was the restaurant -it was amazing. The lunch buffet was quite spectacular....

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Thank ToddTieman
SheratonAdmn, Front Office Manager at Sheraton Amman Al Nabil Hotel, responded to this review

Dear Todd T, Thank you for your very nice review posted on the Trip Advisor. We are extremely happy to read that you enjoyed our clean room, the breakfast and lunch spectacular buffet, and our staff friendly and attentive services. Until your next stay with us, please accept our best regards. Thanks again, Muna Samawi Director of Guest Services

Riyadh, Saudi Arabia
Reviewed May 13, 2014

I stayed here on a business trip for 3 nights. I found the hotel services in general are excellent. Delicious breakfast with good verity, nice clean & big room and friendly staff. There is car parking in front of the hotel. Location of Hotel is good but you need to take Taxi or have car to move around. There facilities...

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Thank Walid M
SheratonAdmn, Front Office Manager at Sheraton Amman Al Nabil Hotel, responded to this review

Dear Walid M, Thank you for your time spent in writing about your beautiful experience with us on the Trip Advisor. We are happy to read that you enjoyed our product and services provided. Until your next stay with us, please accept our gratitude and warm regards. Thanks again, Muna Samawi Director of Guest Services

Ballston
Reviewed May 11, 2014

I found the hotel a wonderful 5-star experience. Check in and check out were easy. My room was a good size, very clean, comfy bed. GREAT breakfast buffet, which had REAL bacon. Attentive service. BUT, be advised that that many areas of the hotel are smoky. To launder a man's shirt/skivvies/sox is about the equivalent of $11. Note, 24 hours...

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Thank Rover1313
SheratonAdmn, Front Office Manager at Sheraton Amman Al Nabil Hotel, responded to this review

Dear Roger1313, Thank you for letting us know about your very positive experience during your last visit with us. We are glad to read your positive comments and will make sure that we pass these on to the respective members of our team. You mentioned the incident with your credit card. Our Credit Manager has reached out to you via...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Spa
  • Free Parking
About the property
  • Wheelchair access
Food & drink at the hotel
The Spice Garden
The Spice Garden
Cuisines: International, Asian, Thai
EVOO
EVOO
Cuisines: Italian, Mediterranean, European, Seafood
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Center with Internet Access
  • Room Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Free Parking
  • Babysitting
Official Description (provided by the hotel)
Nestled in the heart of Jordan's capital, the Sheraton Amman Al Nabil Hotel naturally exudes a warm welcome to all its guests. Fabulous shopping, exquisite dining and upbeat entertainment are just footsteps away. ... more   less 

Additional Information about Sheraton Amman Al Nabil Hotel

Address: 5th Circle, Amman 11184, Jordan
Location: Jordan > Amman Governorate > Amman
Price Range: $207 - $327 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Sheraton Amman Al Nabil Hotel 5*
Number of rooms: 268
Reservation Options:
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Also Known As:
Sheraton Amman Al Nabil Hotel And Towers
Amman Sheraton
Hotel Style:
#5 Business Hotel in Amman
#9 Romantic Hotel in Amman
#12 Luxury Hotel in Amman
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Questions & Answers

Here's what travelers have asked, with answers from Sheraton Amman Al Nabil Hotel staff and other travelers.
2 questions
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Questions? Get answers from Sheraton Amman Al Nabil Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“I always stay on the side by the traffic circle, I think it's quieter.”
 of 5 bubbles javacat, Dec 28, 2016 | Read review
“A Clhigher Club Floor room is recommended!”
 of 5 bubbles PerryB137, Dec 19, 2016 | Read review
“Free high speed internet when you stay in their suite”
 of 5 bubbles Ali_Al-Ghanim, Nov 9, 2016 | Read review
“Go to see Petra and the Dead sea.”
 of 5 bubbles manutd65, Oct 15, 2016 | Read review
“get a club room, it is on higher floors and the view is great”
 of 5 bubbles 279mohannad, Aug 23, 2016 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question