Sheraton Amman Al Nabil Hotel
5th Circle, Amman 11184 Jordan
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About
#4 of 278 hotels in Amman
Location
4.2
Cleanliness
4.4
Service
4.5
Value
4.0
Travelers' Choice
With a spectacular hilltop setting, overlooking the magnificent views of the city, Sheraton Amman Al Nabil Hotel is an urban oasis echoes the Kingdom of Jordan's philosophy of hospitality mixed with the 5-star amenities in a prime location at 5th Circle. The upscale, family friendly hotel elevates Jordanian hospitality to the next level while bringing people together with inclusive services and shared experiences through its unwinding guest rooms, purposeful dining offerings, meeting facilities, social gatherings, weddings, transforming state-of-the-art fitness and recreational health club offering indoor and outdoor swimming pools and a true rejuvenation in the Shine Spa with wide variety of treatments.
Explore our hotel's elegantly furnished, 268 spacious 5-star rooms and luxury hotel suites in Amman, Jordan. Enjoy 360 views of the Amman landscape from the comfort of your guest room. Our family friendly hotel rooms provide amenities such as a mini bar, 24-hour room service and TV. Book a Club Room or Suite with 5-star amenities and have access to our Sheraton Club Lounge. Our Diplomatic Suites and Deluxe Junior Suites feature a balcony and a terrace. Our Royal Suite offers a 150 square meter oasis featuring a jacuzzi overlooking the skyline of Amman.
Sheraton Amman Al Nabil Hotel offers 5 different outlets for F&B, such as The Spice Garden, inspired by the cultural heritage of Jordan, The Spice Garden blends international cuisine with local Middle Eastern flavors in a welcoming atmosphere and a buffet style dining experience. The Spice Garden offers a lavish breakfast buffet and special theme nights. The Green Lounge offers wide selection of wine options, and it is the ideal spot for after work gatherings or celebration to enjoy the daily live band entertainment in a relaxing lounge ambiance. Club on Five is the popular spot for summer evenings to unwind while drinking cocktails or freshly squeezed juices. Toscana, an exceptional home-dining Italian restaurant in the heart of Amman offers rich flavors of Tuscany headed up by Tuscan Chef Moreno Miotto. The Bar, the perfect place to relax and unwind during your stay in Amman. Enjoy our international selection of wines and specialty cocktails.
Find your glow and brighten your mood whilst relaxing to the views of Amman, embark on a sensory spa journey with the bespoke treatments and relaxing massage services at Shine Spa for Sheraton.
Sheraton Fitness, a state-of-the-art health club that incorporates cutting-edge technology to enhance the workout experience offers cardio and strength equipment, group classes, indoor swimming pool, sauna and steam rooms designed to help the hotel guests achieve their fitness goals.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Bar / lounge
Kids stay free
Airport transportation
Conference facilities
Valet parking
Wifi
Hot tub
Indoor pool
Outdoor pool
Heated pool
Yoga classes
Fitness / spa locker rooms
Fitness classes
Personal trainer
Sauna
Coffee shop
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Happy hour
Wine / champagne
Poolside bar
Car hire
Taxi service
Banquet room
Meeting rooms
Spa
Couples massage
Facial treatments
Foot massage
Full body massage
Hand massage
Head massage
Makeup services
Massage
Neck massage
Steam room
24-hour security
Baggage storage
Concierge
Currency exchange
Newspaper
Non-smoking hotel
Sun deck
Sun terrace
Sun umbrellas
ATM on site
Doorperson
First aid kit
Umbrella
Express check-in / check-out
Dry cleaning
Laundry service
Ironing service
Shoeshine
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Room features
Bathrobes
Air conditioning
Desk
Dining area
Fireplace
Coffee / tea maker
Flatscreen TV
Bidet
Housekeeping
Interconnected rooms available
Private balcony
Room service
Safe
Seating area
Separate living room
Sofa
Telephone
VIP room facilities
Wardrobe / closet
Bottled water
Iron
Private bathrooms
Minibar
Walk-in shower
Bath / shower
Complimentary toiletries
Hair dryer
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Room types
City view
Pool view
Bridal suite
Non-smoking rooms
Suites
Family rooms
Smoking rooms available
Good to know
HOTEL CLASS
HOTEL STYLE
Quiet
Green
Languages Spoken
English, Arabic, Filipino, Greek and 1 more
Location
78Somewhat walkable
Grade: 78 out of 100
0Restaurantswithin 0 miles
0Attractionswithin 0 miles
5th Circle, Amman 11184 Jordan
Getting there
Rental CarsSee rental cars from $64/day
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This was the first time I stayed in Amman and I have to say in addition to such an amazing city The Sheraton was the perfect place to stay. All the staff made you feel welcome and were always on hand to help you out if needed. The fitness area and pool were such pleasure to use. The breakfast had a massive selection enough to suit all. What made it for me was the assistance in planning and organising trips making sure all you had to do was turn up for the driver. The driver I used was Nasser and nothing was too much to ask and knew all the good places to go. I would recommend this hotel to all - only suggestion I would say was due to Dj’s on thurs/fri night with the heavy base stay on high floor to limit noise.
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Date of stay: September 2023Trip type: Traveled solo
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
The wagyu steak was absolutely phenomenal as always, and the staff was very friendly and helpful, special thank you to the toscana staff for the wonderful experience and the excellent service provided.
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Date of stay: September 2023Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Dimitrios Kotsifakos, General Manager at Sheraton Amman Al Nabil Hotel
Responded 4 days ago
Dear Hamza, Thank you for your time in sharing your recent experience with us. I am glad to know you have noticed the level of service the team has provided to ensure you have an unforgettable experience. I have shared your comments back with the team and they are proud to have exceeded your expectations. We look forward to welcoming you back again soon! Sincerely, Dimitrios Kotsifakos, General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The staff at this hotel makes staying here such a pleasure. We enjoyed the breakfast and ate dinner at Toscana most nights bc the homemade pasta was exceptional. The rooms were well appointed and the beds are comfortable. The only item out of place, the DJ at a party one night during our stay. Too loud after midnight. Ask for a room away from any parties if you have small children easily awakened.
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Date of stay: September 2023
Location
Cleanliness
Service
Room Tip: See review.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Dimitrios Kotsifakos, General Manager at Sheraton Amman Al Nabil Hotel
Responded 4 days ago
Dear HLClikesPizza, Thank you for taking the time to share your experience with us. We are thrilled to know that your stay with us has met your expectations, and I would like to assure you that your kind words have been shared with the team. We look forward to welcoming you back in the near future. Sincerely, Dimitrios Kotsifakos, General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
On August 31, 2023, while at the pool with family, I encountered a dangerous broken glass hazard inside the children's pool, leading to a 10-day recovery due to injury. The hotel staff's response was unsatisfactory; they asked for my insurance instead of helping. I had to use my own vehicle with a hotel driver to reach the hospital, which I consider a breach of a 5-star hotel's duty of care. I'm deeply disappointed in their safety measures, requesting an investigation, explanation, and improved staff response for future emergencies. However, the Sheraton management team attempted to resolve the issue by inviting me to enjoy another day at the pool, which did not address the core problem.
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Date of stay: August 2023Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
Helpful
Response from Dimitrios Kotsifakos, General Manager at Sheraton Amman Al Nabil Hotel
Responded 1 week ago
Dear M1381RWemana, Thank you for taking the time to speak with us about your recent experience at Sheraton Amman Al Nabil Hotel. While it was unfortunate to hear that your experience with us fell short of your expectations, we are grateful we were able to connect with you personally and learn more about your concerns. Our aim is to provide all guests (especially you) with an unforgettable experience and your honest feedback is an important part of that process. We sincerely apologize for our shortcomings. Please do not hesitate to contact me if you need anything. Sincerely, Dimitrios Kotsifakos, General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
I wanted to express my heartfelt gratitude for the exceptional service I received during my recent stay at your hotel. From the moment I arrived until the day I checked out, your staff went above and beyond to make my stay truly memorable. The front desk team was welcoming and efficient, ensuring a smooth check-in process. The housekeeping staff kept my room impeccably clean and comfortable throughout my stay. I also want to commend the green lounge and room service staff for their prompt and delicious dining options. Definitely will come back!
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Date of stay: September 2023Trip type: Traveled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Dimitrios Kotsifakos, General Manager at Sheraton Amman Al Nabil Hotel
Responded 1 week ago
Dear Snoozer98, Thank you for your time in sharing your recent experience with us. I am glad to know you have noticed the level of service the team has provided to ensure you have an unforgettable experience. I have shared your comments back with the team and they are proud to have exceeded your expectations. We look forward to welcoming you back again soon! Sincerely, Dimitrios Kotsifakos, General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
+1
Amazing family oriented hotel in the heart of Amman with amazing friendly staff. Reception staff are extremely helpful in facilitating all your needs, spice gardens staff are amazing and helpful. Special mention to Uday from resection, Tariq, Tamer, Mai Mikaela from spice gardens and absolutely everyone was helpful and cheerful. Home from home
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Date of stay: September 2023Trip type: Traveled with family
Room Tip: Higher floors for night noise if with children
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Dimitrios Kotsifakos, General Manager at Sheraton Amman Al Nabil Hotel
Responded 1 week ago
Dear Mohiemen, Thank you for your time in sharing your recent experience with us. I am glad to know you have noticed the level of service the team has provided to ensure you have an unforgettable experience. I have shared your comments back with the team and they are proud to have exceeded your expectations. We look forward to welcoming you back again soon! Sincerely, Dimitrios Kotsifakos, General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
This is a beautiful property. Location is fantastic. Top floor rooms have amazing views. Beds provide usual Marriott-level comfort. Executive rooms are spacious. The executive lounge was awesome. They take care of Marriott Rewards members and reward loyalty well. The staff is fantastic. Nothing is too much trouble. The breakfast spread is sumptuous. Highly recommended.
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Date of stay: July 2023Trip type: Traveled with family
Value
Location
Service
Room Tip: top floor rooms provide great views
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Dimitrios Kotsifakos, General Manager at Sheraton Amman Al Nabil Hotel
Responded 3 weeks ago
Dear s0nar, Thank you for your time in sharing your recent experience with us. I am glad to know you have noticed the level of service the team has provided to ensure you have an unforgettable experience. I have shared your comments back with the team and they are proud to have exceeded your expectations. We look forward to welcoming you back again soon! Sincerely, Dimitrios Kotsifakos, General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
My friend and I had an amazing visit to the rooftop Club Five lounge! The drinks and ambiance were amazing. The staff were professional and extremely helpful, especially Bashar! He recommended us an excellent wine and was so attentive and friendly the whole evenning. We really enjoyed speaking with him, and he gave us great recommendations on things to do and see in Amman and helped us to organize the rest of our trip in Jordan. I rarely write reviews, but the views, environment and staff were truly spectacular.
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Date of stay: August 2023Trip type: Traveled with friends
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Dimitrios Kotsifakos, General Manager at Sheraton Amman Al Nabil Hotel
Responded 3 weeks ago
Dear G4743GIjaker, Thank you for your glowing review and for choosing to stay at our hotel. We are thrilled to hear that you had a fantastic experience and that our amenities met your expectations. Our team takes great pride in providing comfortable accommodations, excellent service, and a wide range of facilities for our guests to enjoy. We truly appreciate your kind words and look forward to welcoming you back for another memorable stay! Sincerely, Dimitrios Kotsifakos, General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Perfect experience welcoming staff at the main entrance of the hotel, there's a refreshing smell on the lobby and Club five lounge experience, I never write a review before but it was the level of service provided by the team that I found myself here to specifically like to highlight the amazing service the stuff were professional and work ethic by Bashar who is the one take care of me, Draws attention in its way with customers or the team is clear he values and is an excellent ambassador for the hotel.
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Date of stay: August 2023Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Dimitrios Kotsifakos, General Manager at Sheraton Amman Al Nabil Hotel
Responded 3 weeks ago
Dear Quest00979364559, Thank you for taking the time to share your experience with us. We are thrilled to know that your stay with us has met your expectations, and I would like to assure you that your kind words have been shared with the team. We look forward to welcoming you back in the near future. Sincerely, Dimitrios Kotsifakos, General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Special experience on Amman, The hotel has different facilities which make the trip fully equipped the staff are mostly very helpful, especially the extra service of Bashar at the pool made our night very pleasant he was very funny and friendly with us, surprised me when he heard that it’s my birthday take care of us a lot I’m really thankful for him, the hotel is definitely high recommended and you will be lucky if you meet the staff Hey maya love your special smile.
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Date of stay: August 2023Trip type: Traveled with family
Room Tip: There’s a valet parking , 2Jd, perfect location for anything you will need it
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Dimitrios Kotsifakos, General Manager at Sheraton Amman Al Nabil Hotel
Responded 3 weeks ago
Dear Fedaa, Thank you for your kind words and for recognizing the efforts of our dedicated staff members. We are proud to have a team that consistently goes above and beyond to ensure our guests have a wonderful stay. Your compliments will be shared with the entire team, as it serves as a great source of motivation for us to continue providing exceptional service. We appreciate your recommendation and can't wait to welcome you back in the future. Sincerely, Dimitrios Kotsifakos, General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Not the right property for you?
There are more places to choose from in the Amman area.
PRICE RANGE
$159 - $201 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
sheraton amman al nabil hotel and towers, amman sheraton
LOCATION
JordanAmman GovernorateAmman
NUMBER OF ROOMS
268
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Claim Your ListingSHERATON AMMAN AL NABIL HOTEL $183 ($̶4̶6̶9̶) - Updated 2023 Prices & Reviews - Jordan
Frequently Asked Questions about Sheraton Amman Al Nabil Hotel
Which popular attractions are close to Sheraton Amman Al Nabil Hotel?
Nearby attractions include Decoration One Co. Ltd. (0.6 miles), Nadia Dajani Jewellery (0.09 miles), and TIRAZ Widad Kawar Home for Arab Dress (0.5 miles).
What are some of the property amenities at Sheraton Amman Al Nabil Hotel?
Some of the more popular amenities offered include an indoor pool, free wifi, and an on-site restaurant.
Which room amenities are available at Sheraton Amman Al Nabil Hotel?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Sheraton Amman Al Nabil Hotel?
Guests can enjoy an on-site restaurant, a lounge, and a poolside bar during their stay.
Is parking available at Sheraton Amman Al Nabil Hotel?
Yes, free parking, a parking garage, and valet parking are available to guests.
What are some restaurants close to Sheraton Amman Al Nabil Hotel?
Conveniently located restaurants include Caprice, Nur Lebanese Dining, and HIGH GARDEN Rooftop.
Are there opportunities to exercise at Sheraton Amman Al Nabil Hotel?
Yes, guests have access to an indoor pool, a fitness center, and a sauna during their stay.
Does Sheraton Amman Al Nabil Hotel have airport transportation?
Yes, Sheraton Amman Al Nabil Hotel offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Sheraton Amman Al Nabil Hotel?
Yes, dry cleaning and laundry service are offered to guests.
Does Sheraton Amman Al Nabil Hotel offer any business services?
Yes, it conveniently offers meeting rooms, a banquet room, and conference facilities.
Which languages are spoken by the staff at Sheraton Amman Al Nabil Hotel?
The staff speaks multiple languages, including English, Italian, Greek, Arabic, and Filipino.