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Sheraton Amman Al Nabil Hotel

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5th Circle, Amman 11184 Jordan
COVID-19 update: See the added health and safety measures this property is taking.Read more
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Traveler (343)
Room & Suite (109)
Dining (40)
Travel safe during COVID-19
What you can expect during your stay
  • Hand sanitizer available to guests & staff
  • Regularly sanitized high-traffic areas
Updated 06/29/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Sheraton Amman Al Nabil Hotel
Updated 06/29/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#14 of 225 hotels in Amman
Location
Cleanliness
Service
Value
Travelers' Choice
Nestled in the heart of Jordan's capital, Sheraton Amman Al Nabil Hotel naturally exudes a warm welcome to all its guests. Fabulous shopping, exquisite dining and upbeat entertainment are just footsteps away from our Amman hotel, which sits in the heart of the city's business district.
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Full view
Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Bar / lounge
Kids stay free
Airport transportation
Conference facilities
Valet parking
Wifi
Hot tub
Indoor pool
Outdoor pool
Heated pool
Fitness / spa locker rooms
Fitness classes
Sauna
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Poolside bar
Car hire
Taxi service
Banquet room
Meeting rooms
Spa
Massage
24-hour security
Baggage storage
Concierge
Currency exchange
Newspaper
Non-smoking hotel
ATM on site
Doorperson
Express check-in / check-out
Dry cleaning
Laundry service
Ironing service
Shoeshine
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Room features
Air conditioning
Fireplace
Private balcony
Room service
Safe
Minibar
Flatscreen TV
Room types
Non-smoking rooms
Suites
Family rooms
Smoking rooms available
Good to know
HOTEL CLASS
HOTEL STYLE
Luxury
Green
Languages Spoken
Arabic
Hotel links
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754Reviews6Q+A100Room tips
Traveler rating
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Popular mentions
Emad M. Liddawi wrote a review Oct 2020
Americus, Georgia5 contributions1 helpful vote
Unfortunately it was short stay I stayed in Sheraton for one night before couple of days it was amazing stay, room was very clean up to my expectations, reception team was very friendly specially Ahmad who was at evening shift that day Emad M.
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Date of stay: October 2020Trip type: Traveled on business
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Response from Muna Samawi, Guest Services / Front Office at Sheraton Amman Al Nabil Hotel
Responded Oct 27, 2020
Dear emadlidd, Thank you so much for your amazing review about your stay with us posted on TripAdvisor. All of us including Ahmad are very happy reading such a positive and encouraging feedback like yours, Please come back soon, we'll be waiting for you. Take care and stay safe. Best Regards, Muna Samawi Director of Guest Services
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talal B wrote a review Oct 2020
1 contribution1 helpful vote
The service is really terrible as to 5 star hotel Was not expected at all ...we are really disappionted ...we have to wait 10 minutes to waiter come take our order for breakfast then 55 mintutes to have our breakfast ...and it wasnt what we ordered ...and next day same problem ...what abad service and un trained employe .... room service is also terrible to order ice its take more than 30 min .... Really disappointed
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Date of stay: October 2020Trip type: Traveled as a couple
1 Helpful vote1 Repost
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Response from Muna Samawi, Guest Services / Front Office at Sheraton Amman Al Nabil Hotel
Responded Oct 19, 2020
Dear Talal B, Thank you for your time spent in sharing your experience with us on TripAdvisor. Allow me please to apologize for all the unpleasant encounters you've had with us! Your vital feedback has been immediately shared with the departments concerned to do the necessary as needed. Once again, thank you for your feedback, hoping you would give us another chance to serve as we are way better than what you have experienced. Best Regards, Muna Samawi Director of Guest Services
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Hamzeh A wrote a review Oct 2020
Amman, Jordan3 contributions
The whole experience was perfect, specially when you been asked by your 8-year kid (picky and demanding) to provide 5 stars for this hotel. The check-in/check-out were very smooth, facilities were for all family's members so everyone can enjoy the stay. The food and Terrace were of the best. It worth to mention that we stayed 12 years ago in the same hotel and surprisingly it provides the same quality, same level of cleanliness and warm welcoming
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Date of stay: September 2020
Rooms
Location
Service
Room Tip: all rooms are well located , however the Junior suite could be a family/couple choice
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Response from Muna Samawi, Guest Services / Front Office at Sheraton Amman Al Nabil Hotel
Responded Oct 11, 2020
Dear 438hamzeha, Wow. Thank you very much for sharing your great experience wit us on TripAdvisor. All of us are extremely happy reading such a positive feedback like yours. Please come back again soon, we'll be waiting for you. Thanks again. Stay Safe! Muna Samawi Director of Guest Services
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Saad Abdelaziz wrote a review Jul 2020
Amman, Jordan2 contributions
Its more a written statement regarding my 5 years experience as a gym member at Besheratonfit gym. The gym have always been up to any gymaholic expectations, from the readiness of the equipment to cleanliness of the facility. Which is for no doubt because of the hard work of the gym management Enas and the great coaches they have. I highly recommend Besheratonfit for anyone looking for a gym with high standards at Amman and for sure the outside pool which one of the great spots to be at in a hot summer day.
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Date of stay: July 2020Trip type: Traveled solo
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Response from Muna Samawi, General Manager at Sheraton Amman Al Nabil Hotel
Responded Aug 7, 2020
Dear atneena, Thank you so much for your beautiful review posted about our gym and SPA on TripAdvisor. Enas, the coaches and all the Fitness Center team are grateful for your kind words, especially when it comes from some like you, a loyal and frequent guests for the past 5 years. We will continue to be at your service whenever you are at our premises... Thanks again and best personal regards. Muna Samawi Director of Guest Services
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Hanadi S wrote a review Jul 2020
2 contributions
Very very bad experience at this hotel. Poor customer service Bad facilities Dirty rooms Even if you are a guest in the hotel you won't even find sun beds so use your towel in the ground or have a tan on a normal chair!
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Date of stay: July 2020Trip type: Traveled with friends
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Response from SheratonAdmn, Front Office Manager at Sheraton Amman Al Nabil Hotel
Responded Jul 6, 2020
Dear 818hanadis, Thank you for sharing your experience with us on TripAdvisor. Please accept our sincere apologies for the unpleasant encounters you had during your stay with us. Your vital feedback was shared with the hotel staff as a learning opportunity and we promise we will act upon them all as needed. We hope you would grant us another chance as we are definitely better than what you have experience with us. Best Regards, Muna Samawi Director of Guest Services
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Previous
PRICE RANGE
$185 - $252 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
sheraton amman al nabil hotel and towers, amman sheraton
LOCATION
JordanAmman GovernorateAmman
NUMBER OF ROOMS
268
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Frequently Asked Questions about Sheraton Amman Al Nabil Hotel
Which popular attractions are close to Sheraton Amman Al Nabil Hotel?
Nearby attractions include Decoration One Co. Ltd. (0.6 miles), TIRAZ Widad Kawar Home for Arab Dress (0.5 miles), and R&H VIP Transportation Services & Car Rental (0.7 miles).
What are some of the property amenities at Sheraton Amman Al Nabil Hotel?
Some of the more popular amenities offered include an indoor pool, free wifi, and an on-site restaurant.
Which room amenities are available at Sheraton Amman Al Nabil Hotel?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Sheraton Amman Al Nabil Hotel?
Guests can enjoy an on-site restaurant, a lounge, and a poolside bar during their stay.
Is parking available at Sheraton Amman Al Nabil Hotel?
Yes, free parking and valet parking are available to guests.
What are some restaurants close to Sheraton Amman Al Nabil Hotel?
Conveniently located restaurants include Tamara, Nasim, and Caprice.
Are there opportunities to exercise at Sheraton Amman Al Nabil Hotel?
Yes, guests have access to an indoor pool, a fitness center, and a sauna during their stay.
Does Sheraton Amman Al Nabil Hotel have an airport shuttle?
Yes, Sheraton Amman Al Nabil Hotel offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Sheraton Amman Al Nabil Hotel?
Yes, dry cleaning and laundry service are offered to guests.
Does Sheraton Amman Al Nabil Hotel offer any business services?
Yes, it conveniently offers meeting rooms, a banquet room, and conference facilities.
Are there any historical sites close to Sheraton Amman Al Nabil Hotel?
Many travelers enjoy visiting Roman Amphitheater (3.5 miles), The Citadel (3.3 miles), and Temple of Hercules (3.3 miles).