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Crowne Plaza Hotel Amman

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Crowne Plaza Hotel Amman
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731 Reviews from our TripAdvisor Community

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Showing 599: English reviews
Amman Governorate, Jordan
Reviewed September 2, 2015

the staff were amazing room is clean and quiet ,,concierge team is helpfull especially abu nabeel ,, staff is truly at your service 24 hours front desk is helpfull and smile guest relation is great especially dima last thing i want thank every body from spa bell boy HK boy

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Helpful?
Thank eliasssssss
Omar B, Rooms Division Manager at Crowne Plaza Hotel Amman, responded to this review

Greetings from your family at Crowne Plaza Amman! Thank you for choosing to stay with us during your visit to Amman, Jordan. We are humbled by all your kind words regarding the staff, room ,Thank you again for taking the time to review our property. We look forward to welcoming you back again. Sincerely, Omar Bregeth Rooms Division Manager

Schaerbeek, Belgium
Reviewed August 31, 2015

absolutely not up to international standards. gloomy atmosphere in the entrance hall, so called "vienna café" feels (and smells) more like a down-town popular café in central cairo, not like an international hotel in jordan. menu in retaurant basic and uninspired. breakfats ok, but basic. located in the most ugly part of zahran street.

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Helpful?
Thank d s
Omar B, Rooms Division Manager at Crowne Plaza Hotel Amman, responded to this review

Thank you for your time spent in writing about your experience with us. Well, it is so unfortunate that your stay was not as pleasant as you desired, but I can assure you that your comments were immediately shared with people concerned to check and improve the service chain where and whenever possible. All of us hope that you will...

Bath, United Kingdom
Reviewed August 27, 2015 via mobile

Good stay here the hotel was excellent standard for room cleanliness and service. The restaurant was awesome for relaxing in a great environment with the biggest fillet steak and great wine choices. Friendly staff. Save your points as the room upgrade was unexpected but fantastic!.

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Helpful?
Thank SentryMark
Omar B, Rooms Division Manager at Crowne Plaza Hotel Amman, responded to this review

Greetings from your family at Crowne Plaza Amman! Thank you for choosing to stay with us during your visit to Amman, Jordan. We are humbled by all your kind words regarding the staff, room cleanliness and your choice of wine.Thank you again for taking the time to review our property. We look forward to welcoming you back again. Sincerely, Omar...

Amman
Reviewed August 25, 2015 via mobile

Very good hotel . Room is nice . The bathroom is very good, AC is very good , Wfi is good,the brekfast is very nice and the reastrant the have a very nice crew, swiming pool is ver nice, the lobby is nice , the meeting and the confrance room it is very good.

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Helpful?
Thank Wisam W
Omar B, Rooms Division Manager at Crowne Plaza Hotel Amman, responded to this review

Greetings from your family at Crowne Plaza Amman! Thank you for choosing to stay with us during your visit to Amman, Jordan. We are humbled by all your kind words regarding the WIFI room, swimming pool and Breakfast.. Thank you again for taking the time to review our property. We look forward to welcoming you back again. Sincerely, Omar Bregeth

Santa Clarita, California
Reviewed August 23, 2015

The hotel is nice I stay at crowne plaza Amman long time and every thing were great room was clean staff were helpful .... I used club loung was amazing and the staff were helpful last thing just I recommend guests to stay at crowne

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2Thank Maher H
Omar B, Rooms Division Manager at Crowne Plaza Hotel Amman, responded to this review

Greetings from Crowne Plaza Amman. Thank you very much for writing such a beautiful review of our property. I'm happy to hear that you had a wonderful overall service, a comfortable room and enjoyed your stay. Receiving such great feedback from a valuable guest such as yourself really puts a smile on everyone’s faces at the hotel and of course...

Amman, Jordan
Reviewed August 19, 2015 via mobile

the employee were excellent . room is tidy and clean .lobby good decoration just one thing increase employee at lobby to take attention of the guest but every thing were perfect and very nice hotel .location is perfect and front desk were excellnt and guest relation

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Helpful?
Thank marzouq d
Omar B, Rooms Division Manager at Crowne Plaza Hotel Amman, responded to this review

hank you for your time spent in writing about your experience with us. We are glad that you had a good stay in general. Your comment has been addressed with the team immediately. I guarantee you that we will accommodate your requests happily and efficiently. Until your next stay, please accept our best regards. Sincerely, Omar Bregeth Rooms Division Manager

Braine l'Alleud
Reviewed August 18, 2015

Hotel don't reach the standard for what it claims. Poor attention to requests covered by nice smiles. Frustrating. Would better fit in a lower classed range of hotels. Hotel arrange nicely airport pickup.

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Helpful?
Thank OutOfBelgium
Omar B, Rooms Division Manager at Crowne Plaza Hotel Amman, responded to this review

Thank you for your time spent in writing about your experience with us. Well, it is so unfortunate that your stay was not as pleasant as you desired, but I can assure you that your comments were immediately shared with people concerned to check and improve the service chain where and whenever possible. All of us hope that you will...

Reviewed August 15, 2015 via mobile

I have stayed for couple days in this hotel it's nice and quiet five stars hotel staff was helpful and the club lounge is amazing the location of this hotel is perfect in the center of the city and all most visited places are very close special thanks to mr.ibrahim aljamal

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Helpful?
Thank Sharif R
Omar B, Rooms Division Manager at Crowne Plaza Hotel Amman, responded to this review

Greetings from your family at Crowne Plaza Amman .Thank you so much for your kind review of our property. Please consider Crowne Plaza Amman to be your home away from home whenever visiting Jordan! We are happy to welcome you and serve you. Sincerely, Omar Bregeth Rooms Division Manager

Amman, Jordan
Reviewed August 6, 2015

Staying in Crowne Plaza for the second time this year. Stuff in the hotel are very professional and polite. Room cleaning was always timely and to high standard. Gymnasium and swimming pool open until 10 pm which is very convenient. Staff at the gym are very helpful and professional. Special thanks to the lady trainer Nour at the gym for...

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Helpful?
Thank MAXIM B
Omar B, Rooms Division manager at Crowne Plaza Hotel Amman, responded to this review

*I really enjoyed reading your review on Tripadvisor. I shared it with our team and I can honestly say it put a smile on everyone's faces. Saying that you would rate us as a 5-star hotel is one of the best compliments that we have received! It's guests such as yourself that create that dedication among all our team members...

Barrie, Canada
Reviewed July 30, 2015

I was a guest at this hotel for a 4-day conference and found the staff excellent throughout. The G/F main restaurant staff were particularly helpful but really everyone was superb with the ironic exception of D Hdaib, Head of Guest Relations. More about that in a second. Main likes: good location, well-appointed/clean rooms, comfortable beds, good room service and good...

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Helpful?
Thank Gary L
Omar B, Front Office Manager at Crowne Plaza Hotel Amman, responded to this review

*Thank you for taking the time to share your comments with us on Tripadvisor. It is of great pleasure reading such positive feedback from you about our Hotel; after all it is our duty and job to make sure that our guests get the joy and comfort they are looking for. We will make sure to pass your positive and...

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Pool
  • Free Parking
  • Bar/Lounge
  • Spa
About the property
  • Wheelchair access
Things to do
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Pool
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
  • Paid Internet
Services
  • Room Service
  • Business Center with Internet Access
  • Free Parking
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
World-class service in a state-of-the-art hotel in Jordan's thriving capital. Overlooking the white city of Amman, the stunningly situated Crowne Plaza Amman hotel is an acclaimed destination for business trips and family visits to Jordan. Our prestigious location in the 6th Circle places you close to corporations and trendy mall, and just 10 minutes from Amman's Citadel, Roman Theater and Souq Zara. We are the closest 5-star hotel to Queen Alia International Airport, 35 minutes away. The hotel offers event and wedding facilities unrivaled in Amman, from graceful Nabatean Ballroom to the innovative Royal Tent marquee. Enjoy complimentary Wi-Fi with one of the highest speed internet access in town, a 24-hour Business Center and a staff that prides itself on anticipating guests' needs, you can expect a business experience that is seamless and stress free. Take a leisurely swim in our totally new heated outdoor hydro-pool during summer season or enjoy winter activity in our heated indoor pool during winter (age 16 and above). Re-energize in The Spa with its saunas, steam baths or with a massage and beauty treatment in one of 12 exclusive cabins. Watch the world go by over coffee and shisha in street side Café Vienna. The juiciest steaks in town await in V Lounge & Restaurant. The best views and Syrian cuisine are in rooftop Al Halaby. Explore Jordan with the help of our Concierge. Whether you visit Petra, Jerash or the Dead Sea, you can be sure of a warm welcome on your return to the Crowne Plaza Amman. ... more   less 

Additional Information about Crowne Plaza Hotel Amman

Address: King Faisal Bin Abdul Aziz | 6th Circle, Amman 11195, Jordan
Location: Jordan > Amman Governorate > Amman
Price Range: $158 - $232 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Crowne Plaza Hotel Amman 5*
Number of rooms: 279
Reservation Options:
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Also Known As:
Crowne Plaza Amman
Amman Crowne Plaza
Hotel Style:
#2 Luxury Hotel in Amman
#2 Spa Hotel in Amman
#6 Business Hotel in Amman
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Questions & Answers

Here's what travelers have asked, with answers from Crowne Plaza Hotel Amman staff and other travelers.
6 questions
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Abu Dhabi, UAE
London, United Kingdom
over a year ago
9 months ago

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Questions? Get answers from Crowne Plaza Hotel Amman staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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“Good location”
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Questions? Get answers from hotel staff and past guests. Ask a question