Stayed at this hotel for a total of 4 nights at the beginning and end of a tour. The staff were friendly and very helpful including when I arrived at 1.30 in the morning. During my initial stay, they took messages and helped me contact the tour leader which was very reassuring as I was on my own. The location was fine as it was easy to get an Uber into the centre of the city ( the hotel happily assisted) and there were shops, restaurants and banks/exchange facilities nearby. The beds were super comfortable and the rooms were a good size. I did struggle a bit with the traffic noise - one room was overlooking a covered access to the hotel and the second was on the road which is busy. The breakfasts were good with everything I wanted.
Positive: Beds comfortable and rooms fairly large. Negative: Takes at least 5 min to get hot water, no temperature control in room ( there is a thermostat but really controlled by main desk ) so we slept in a sauna as we couldn’t get anyone to help us and it was so hot, buffet marginal and service was just ok.
Hotel staff are super friendly, huge rooms with comfy bed. Good location. Delicious breakfast with lots of choices. Very clean rooms. We stayed in total 4 nights and we felt very welcomed and comfortable. We totally recommend this hotel. Thank you
Best part of this hotel is the staff and the beds! I stayed in three different rooms on my trip to Jordan as I started and ended a tour with this hotel and have recommendations for the type of room you want, but first the basics. Location: This hotel is not in the main tourist area of Amman, but you can Uber cheaply to any location. Hotel is 30ish minutes to the airport. Many nearby places for food- falafel San which Ed across the street, fresh juice at Kiwi two doors down on the right and an ATM just outside to the left of the hotel. Plenty of supermarkets to the right and CTown, a larger supermarket walking distance away. Beds- every room I stayed in had the most comfortable bed and silky sheen sheets Staff- from security to the front desk the staff is top notch. I wish I took down their names because the front security man and man at the front desk helped me get food when I didn’t speak Arabic and the person I was buying from did not speak English. Thank you gentleman! The staff is there to make your stay wonderful and do their best to accommodate. Rooms: if you want a quiet interior room with a window facing an interior wall, ask for an 06 room example 406. For a louder more scenic room facing the busy street ask for a room with a balcony. For a quieter room with scenic ask to be in the back facing the school. Showing a picture of a balcony room and one facing the school with 3 twin beds. Breakfast- only meal I had at the hotel and it was really good! I recommend getting a fresh omelet. Everything was fresh and a great selection. I recommend this hotel as a great spot to visit Amman.…
We had a group of 13 adults and two kids. The hotel did a wonderful job of hosting us for our week plus there. The hotel was a great home base for us as we toured the country! The staff was so helpful for all of our different needs -- laundry, directions, advice, help when group members were sick, etc!
We visited this hotel twice whilst on a tour of Jordan On our first visit we had quite a nice room at the front of the hotel with a balcony- on our second visit we had a smaller functional room. Beds in both rooms were very comfortable and we weren’t too disturbed by the road noise. What we didn’t like was the food. The same boring food everyday, warm if you got there early enough . Breakfast was the worst - bread out for toast but no toaster for the whole of our stays - we were told it was broken. The fruit in a morning was tinned fruit. The egg station was nice. Drinks not included in stay so drinks were never offered. Customer service in the dining area very lacking.
Sulaf Luxury Hotel is a solid choice for staying in Amman. Rooms are comfortable and well-laid out, with excellent black-out curtains. Staff are kind and friendly. While it's not in the middle of the tourist area (as others have mentioned), it's within walking distance of two excellent restaurants (Tawaheen al-Hawa for a full meal, Abu Jbara for lunch or a quick dinner).
Comfiest beds you will sleep in! The breakfast is brilliant, the omelettes are fantastic. Stayed in this accommodation twice would recommend this to anyone who stays in Amman. The manager Amer looked after us very well and made me feel very welcome!
This is the only hotel I stayed at in Amman so don't know how it compares with othe hotels (especially since it calls itself luxury; I'd consider it average or maybe a little above). Room was spacious but not super clean. Staff was courteous but not particularly helpful, especially in advising where to eat. They just said to go down the road, around the circle and there would be plenty of choices. I did that and couldn't find a lot; besides best restaurant in area (and known for its falafel) turns out to be right across the busy street (which you can get to by walking a half block to the overpass). Location isn't great: on a very busy street far away from more tourist sights (that could be a plus given traffic around the tourist sights although it looks like traffic is bad everywhere). An added negative: even though hotel acknowledged my email cancelling an airport pickup previously arranged, they still sent someone to pick me up and then added it to the bill, hoping I guess that I wouldn't notice. A plus: one of best breakfast seletionns in Jordan…
good stay Clean rooms Friendly staff I will come back for sure Bathroom wasn't clean They upgrade my stay Staff don't wear Masks att all They took a lot of time to checking me in Rate was very high not the same on booking when I asked the reception he told me book on booking