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About
#37 of 161 in Tel Aviv
Location
4.8
Cleanliness
4.9
Service
4.7
Value
4.5
A fusion of 1920's grandeur and contemporary elegance, The Norman Tel Aviv is comprised of two historic, iconic buildings at 23 & 25 Nachmani St., Superbly restored to the glory of yesteryear. Every element of the antique heritage buildings has been preserved to perfection, with all the technologies and comforts of a world class 21st century hotel. Nestled between the two buildings is a hidden fragrant citrus garden, a rare haven of pastoral charm in the Tel Aviv metropolis. Comprising of 50 individually designed rooms and suites, each with a unique layout and character, boasting high ceilings, original architecture, plush hand-picked linens, spacious bathrooms with hand decorated tiling, plus a range of superb amenities.
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Property amenities
Valet parking
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Free breakfast
Airport transportation
Business Center with Internet Access
Meeting rooms
Wifi
Rooftop pool
Pool with view
Outdoor pool
Yoga classes
Personal trainer
Bar / lounge
Restaurant
Breakfast available
Breakfast in the room
Outdoor dining area
Wine / champagne
Poolside bar
Rooftop bar
Car hire
Spa
Couples massage
Full body massage
Makeup services
Manicure
Massage
Rooftop terrace
24-hour security
Concierge
Currency exchange
Non-smoking hotel
Sun deck
Sun terrace
Doorperson
24-hour front desk
Dry cleaning
Laundry service
Ironing service
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Room features
Air conditioning
Private balcony
Room service
Safe
Minibar
Refrigerator
Flatscreen TV
Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Luxury
Romantic
Languages Spoken
English, Hebrew
Location
Full view
100Great for walkers
Grade: 100 out of 100
160Restaurantswithin 0.3 miles
51Attractionswithin 0.3 miles
Contact
23-25 Nachmani Street, Tel Aviv 6579441 Israel
Getting there
Rental CarsSee rental cars from $19/day
827Reviews7Q+A100Room tips
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Came to stay with big expectations but the hotel kept disappointing time after time. Few examples - The receptionist was clueless about charges and prices and rude, the rooms are noisy - from outside buildings that are just on top of each other, and from corridor and internal echo. You sit in the room and hear the conversation in the lobby! Poorly designed! The rooms are tiny compared to what you get at other five star hotels in TA, the closet is tiny and the shower room is claustrophobic! Overrated, you are better off staying at the Setai !
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Date of stay: June 2022Trip type: Traveled
1 Helpful vote
Helpful
Response from The Norman, General Manager at The Norman Tel Aviv
Responded 1 week ago
Dear H6709AZjonathank Thank you for your feedback. I sincerely apologize that your stay was so disappointing and I, myself, am disappointed that we failed to come anywhere near your expectations of a perfect stay at The Norman. I would greatly appreciate speaking to you personally to apologize and to hear further details of any rudeness that you encountered as this is not The Norman way and totally unacceptable to me. If you have time, please email me with a phone number and a convenient time that I can call you. Yliberman@thenorman.com. Regarding noise and room size, I think it’s important to point out on this forum that The Norman is housed in a restored 1920s listed Modernist building, which, like many city center hotels of architectural note worldwide, means we are not afforded the space of larger purpose built chain hotels in less central parts of the city. The majority of our guests choose our central location in a quiet square ( compared to the rest of Tel Aviv) for its historical value , high-end product & design details, excellent restaurant and bar,our art focus and charming city center gardens as a preference. The lively atmosphere with hotel guests and outside guests enjoying our bar, restaurant and Al Fresco dining spaces also means that occasionally there is some extra noise coming from common areas. Lastly, our location being off Rothschild Boulevard in such a buzzing city means that general city noise of restaurants and nearby buildings is unavoidable , just as it is in all city centers. Lastly, there are in fact 9 room and suites types which offer very spacious accommodation should you ever consider another stay that I will do my best to make sure is perfect next time. I very much hope I have the opportunity to speak with you soon and again apologize for your stay being flawed. Yours sincerely Yaron Liberman General Manager
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Very disappointed hotel. Super expensive and the service was slowly and not professional. I have been there in 2019 and the service was outstanding but now the people are not qualified and the Ceo looks tired it’s NoT what it use to be ! Very bad service
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Date of stay: May 2022Trip type: Traveled
Helpful
I spent a few nights at the Norman. Fantastic hotel, good service (can be improved a lot), many good and impressive rooms (but avoid 108!!!), and the best, most dedicated General Manager (Yaron Liberman) in the industry I have met in TEL AVIV. The large rooms are fantastic. But some of them lack the necessary and expected noise isolation you would expect from an hotel this category. Hope they can fix this which shall be simple. Breakfast is fantastic, great ingredients, and in a super setting sitting outside. The service is nice but EXTREMELY slow. Not for a rush. The ALENA restaurant is one of the best in TEL AVIV. Worth visiting. The work the two chefs have achieved with their menu delivers a culinary experience. And a superb list of wines.
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Date of stay: April 2022Trip type: Traveled
Value
Cleanliness
Service
Room Tip: Ask for rooms that have the proper window isolation. Planes can be heard all night otherwise.
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Helpful
The Norman is an oasis of sophisticated luxury, elegance, and truly exceptional service with attention to detail that rivals that of any fine hotel in Asia. From the bellmen upon arrival to the front desk to the concierge, to the restaurant staff to the bar tenders to the pool staff to the housekeepers, there is a pervasive welcoming vibe at all times. An aura of “Welcome to your home away from home” and “What can we do to make your stay more enjoyable?” but conveyed by all in a seemingly effortless and second-nature way with an understated formality, but without any pretentiousness. The Grand Deluxe Double room is spacious, well-appointed with a heavenly comfortable bed and linens, and is spotless, thanks not only to design but also to a fabulous housekeeping staff. Every detail has been thought out to the “N-th” degree. From the enormous square sleeping pillow with laundered pillow cases behind the king size pillow (NB, not the nasty, contaminated decorative cloth pillows from virtually every other hotel that need to be immediately thrown on the floor); to the tiny clear rounded moulding under the sliding shower door to stop water from leaking onto the bathroom floor; to the long, toiletry pullout drawers under each sink in the double vanity; to the thermostat that activates with the wave of a hand, to the soft touch electronic light switches. The General Manager, Yaron Liberman, is omnipresent with a watchful but unobtrusive eye, always ready to personally tend to any need. His business card has his mobile number, although there is never a need to use it because in his rare absence, all hotel staff act as a General Manager, owner, and guest – always with a genuine smile and at unparalleled levels. The Norman is a must if you travel to Tel Aviv!…
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Date of stay: April 2022Trip type: Traveled
Rooms
Service
Sleep Quality
1 Helpful vote
Helpful
We stayed here for a few nights, first at the very beginning of our trip, and then at the very end of our trip. On the first visit, we had a room in the adjoining building, which is not as convenient as a room in the "main" building where reception and dining / breakfast / restaurant are. To access the adjoining building, you have to walk down a series of steps, cross a small courtyard, and then use your key to access the building. A bit of a hassle to be sure, but not insurmountable. The front desk staff was very accommodating and professional on both checkins and both checkouts. The buffet breakfast is very good and the servers will provide items from the menu. On our second visit, we stayed in the "main" building (as requested) and we enjoyed that room. However, in both rooms, the TV kept "buffering", i.e., timing out periodically. For the amount of money paid, I believe The Norman could ensure that the TVs work properly.…
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Date of stay: March 2022
Value
Rooms
Service
1 Helpful vote
Helpful
Arriving late at night from a 14 hour international flight for a four night stay we ran into a problem with the first assigned suite - two long flights of stairs to access it. I have a hard time with stairs as a result of a broken femur and the hotel was kind enough to assign the next higher class of suite as which could be reached by an elevator. Even so, the hotel has many changes of level and those with ambulatory issues should recognize that and take care to ensure that the booked room class is appropriately accessible. That change of room was the first of many kudos that the hotel earned during our stay. The staff at all levels were invariably helpful, friendly and well trained and educated. The re-assigned Corner Suite was remarkably spacious and well equipped, but like all rooms in most properties it had a few quirks. First, there was no television in the elegantly appointed lounge/dining area - to watch television one had to lie in the bed. Second, door security was provided only by the conventional chain, which can be easily circumvented - there was no apparent dead, bolt lock from the inside. Third, the wash hand basin in the bathroom was so large that it was a wasteful use of water, Fourth, there was no separate dressing table for women to apply makeup. Lastly, There were few power sources at or close to the work table or bedside tables for electronic device charging, so necessary in today’s world. All those are niggles that detract from the otherwise first rate configuration of the suite, it’s amenities (especially the oversized house toiletries and the loofahs), and above all the world-class service from an exceptionally competent, giving and friendly front of house staff. Our experience was of a good nights sleep from a combination of a quiet area (although there is close by construction) and a really comfortable and oversized king bed. On the other hand that quietness results in being remote from many attractions and buildings of interest, although close by a limited section of Sderot Rothschild - a Main Street.…
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Date of stay: November 2021Trip type: Traveled
3 Helpful votes
Helpful
We ran into many egregious service issues at this hotel and as an avid luxury traveler, would advise others to stay away from this hotel. Value was very poor for the price paid, service all the way up to the GM was strikingly poor, and the location is downright awful. We chose to stay here because this hotel is affiliated with Small Luxury Hotels of the World (SLH) and Hyatt. First, the location is terrible. The property is located on a random street in the middle of Tel Aviv, not particularly convenient to anything. It is very difficult to find with poor signage and no dedicated valet or drop-off area. No sense in describing the small and noisy rooms – that is well covered in other reviews. But for $650/night (which, at the time, was the most expensive hotel room in Tel Aviv), we expected better. Heck for $500/night the Ritz Carlton (where we stayed earlier in the trip) had ocean views, large rooms, and excellent food and service. Service was the main lowlight of this hotel. We experienced several service failures from check in to check out. For example, the room we requested was not ready for us at 5pm (this process took a full hour, and the GM, Yaron Lieberman was downright rude about the whole thing, once he finally had the courage to come out from the back to speak with us). In another example, when we couldn’t get the main door of the second building to work, nobody answered the intercom to let us in and we waited 15 minutes in the hot sun. In yet another example, they tried to charge us for a room upgrade when this was included as a benefit of our Hyatt/SLH reservation. The list goes on, with small and large service failures alike. In summary, if you are looking for a luxury property in Tel Aviv, save yourself the disappointment and stay at a nicer property elsewhere in the city with larger rooms, in a better location, and with better service - all for less money. Hopefully the owners of this hotel find a better GM to run the property because service starts at the top.…
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Date of stay: August 2021
Service
4 Helpful votes
Helpful
The Norman is NOT cheap.BUT, you get what you pay for!!!!!!!!!!!!!A truly great location, valet parking( parking in Tel Aviv is hard to find,BUT the Norman has valet service). A wonderful bar staff & breakfast. Service from the heart!!
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Date of stay: January 2020
Helpful
The Norman is a great boutique hotel. The rooms are on the small side, but they are well appointed and comfortable. The staff is extremely friendly and helpful. Do not miss the restaurant. The food is interesting and very good. I highly recommend a few days.
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Date of stay: January 2020
Location
Service
Sleep Quality
3 Helpful votes
Helpful
Response from YaronGM, General Manager at The Norman Tel Aviv
Responded Jan 17, 2020
Dear guybeau2016 Thank you for your excellent rating and review. I am pleased you enjoyed Alena restaurant and the service our team delivered. As our building is a historic listed European style building, we are not afforded the room space of a purpose built chain hotel. However, should you be staying with us again, there are 9 wonderfully different room and suite options to choose from which you can see on our website or our team in reservations will be happy to tell you more about. Thanks again for taking the time to share your experience on Trip Advisor with other travelers and I look forward to welcoming you back to The Norman in the not too distant future. Kind regards, Yaron Liberman General Manager
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We are well travelled and have stayed in many top hotels all over the world, however we have never experienced true hospitality, warmth and homeliness such as The Norman in Tel Aviv gave to us. I had heard how good it was from others but you have to experience it for yourself. This hotel comes into its own from the minute you walk through the door. “Our home is your home, whatever we can do to make your holiday comfortable we will do”. No request is too much for them and we had more than our fair share of challenges to offer them. Having tested them to the brink I am 100% convinced this has to be one of the most accommodating places to stay. The rooms are luxurious with lovely features. If you can afford it go for a garden suite. The breakfast is truly magnificent and don’t forget to finish with halva and a square of chocolate brownie. The bar including bar staff is fabulous with a great range of cocktails, wines and spirits . A final thank you to the amazing staff on the front desk, concierge and restaurant. If you need anyone to drive you anywhere ask for Eli, he is a very special man…
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Date of stay: January 2020Trip type: Traveled
2 Helpful votes
Helpful
Response from YaronGM, General Manager at The Norman Tel Aviv
Responded Jan 17, 2020
Dear boutiquehotels15, Thank you for this wonderful review, it really made the entire team's day. It was a great pleasure to meet you. We all thoroughly enjoyed hosting you throughout your stay. We were pleased we could help to resolve challenges, as this is the only kind of hospitality we believe in. I look forward to welcoming you back to to The Norman soon. With warm regards, Yaron Liberman General Manager
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PRICE RANGE
$675 - $847 (Based on Average Rates for a Standard Room)
LOCATION
IsraelTel Aviv DistrictTel AvivNewe Sha'anan
NUMBER OF ROOMS
50
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Claim Your Listing Frequently Asked Questions about The Norman Tel Aviv
Which popular attractions are close to The Norman Tel Aviv?
Nearby attractions include Escape Room (0.3 miles), Baliflix - Social Cinema (0.2 miles), and Rothschild Boulevard (0.1 miles).
What are some of the property amenities at The Norman Tel Aviv?
Some of the more popular amenities offered include a rooftop bar, free wifi, and free breakfast.
Which room amenities are available at The Norman Tel Aviv?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at The Norman Tel Aviv?
Guests can enjoy a rooftop bar, free breakfast, and an on-site restaurant during their stay.
What are some restaurants close to The Norman Tel Aviv?
Conveniently located restaurants include Bicicletta, SABICH TSERNIKOVSKI, and Polly.
Are there opportunities to exercise at The Norman Tel Aviv?
Yes, guests have access to a pool, a fitness center, and yoga classes during their stay.
Does The Norman Tel Aviv have airport transportation?
Yes, The Norman Tel Aviv offers airport transportation for guests. We recommend calling ahead to confirm details.
Is The Norman Tel Aviv located near the city center?
Yes, it is 0.5 miles away from the center of Tel Aviv.
Are any cleaning services offered at The Norman Tel Aviv?
Yes, dry cleaning and laundry service are offered to guests.
Does The Norman Tel Aviv offer any business services?
Yes, guests have access to a business center and meeting rooms during their stay.