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Herbert Samuel Jerusalem

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25 Shamai Zion Square, Jerusalem 9463127 Israel
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Traveler (425)
360
Panoramas (11)
Room & Suite (194)

About

#14 of 110 hotels in Jerusalem
Location
Cleanliness
Service
Value
Travelers' Choice
The Herbert Samuel Jerusalem offers an ideal combination between religious and secular, business and leisure, and old and new, and on top of everything, it displays majestic views of Jerusalem. Guests can enjoy the hotel’s luxurious spa complex by taking advantage of the professional and well-equipped gym, the indoor swimming pool, and the sauna and steam room. Hotel guests have access to a wide range of complimentary services such as high-speed Wi-Fi access, international calls from rooms and the lobby, and bicycle loan services that you can reserve at the front desk. The hotel's prime location in the heart of Jerusalem, next to the bustling Nahalat Hashiva promenade and numerous historic religious sites that include the Dome of the Rock, the Western Wall, and the Church of All Nations, makes the hotel a magical and attractive choice for tourists. Just steps away is the market complex, where a world of seductive scents, colors, and authentic Jerusalem tastes await travelers.
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Full view
Property amenities
Valet parking
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Bar / lounge
Bicycle rental
Bicycles available
Children's television networks
Paid private parking nearby
Wifi
Indoor pool
Heated pool
Fitness / spa locker rooms
Sauna
Restaurant
Breakfast available
Breakfast buffet
Complimentary instant cofffee
Kid-friendly buffet
Business Center with Internet Access
Conference facilities
Banquet room
Meeting rooms
Spa
Body wrap
Couples massage
Facial treatments
Foot massage
Full body massage
Hammam
Hand massage
Head massage
Rooftop terrace
24-hour security
Baggage storage
Concierge
Non-smoking hotel
Doorperson
24-hour front desk
Dry cleaning
Laundry service
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Room features
Bathrobes
Air conditioning
Desk
Housekeeping
Interconnected rooms available
Coffee / tea maker
Cable / satellite TV
Walk-in shower
Room service
Safe
Seating area
Telephone
VIP room facilities
Wardrobe / closet
Laptop safe
Private bathrooms
Wake-up service / alarm clock
Minibar
Electric kettle
Flatscreen TV
On-demand movies
Bath / shower
Complimentary toiletries
Hair dryer
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Room types
City view
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL STYLE
City View
Business
Languages Spoken
English, Arabic, Hebrew
1,296Reviews39Q+A81Room tips
Traveler rating
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Popular mentions
Ben S wrote a review Aug 2020
2 contributions
perfect location, close to many monuments breakfast was extraordinary amazing staff around the hotel you will find many restaurants that are very recommended you won't be disappointed if you choose this hotel
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Date of stay: August 2020Trip type: Traveled as a couple
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Shai E. wrote a review Aug 2020
Holon, Israel47 contributions2 helpful votes
Amazing hotel. Great location, professional and polite service. The breakfast is absolutely delicious with a wide range of food. My wife and I will absolutely come again to this awesome hotel. Thanks. מלון מצויין. מיקום מעולה. ארוחת בוקר מצויינת 👍🔝
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Date of stay: September 2019
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asie wrote a review Jul 2020
los angeles373 contributions74 helpful votes
We are US citizens and in early January 2020 had planned a trip to Israel for this October but were recently informed our Air France flight was cancelled with no alternate options. On Expedia we had reserved a room at this hotel during our time in Jerusalem. Due to covid restrictions on US travelers we are trying to cancel or at least postpone our hotel stay but can’t even get anyone on the phone when we call. Expedia reports I must deal with this directly with the hotel. I have tried to contact them directly and through Expedia to no avail. Are they open?
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Date of stay: July 2020Trip type: Traveled as a couple
1 Helpful vote
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Curly_Kale64 wrote a review Mar 2020
United Kingdom1,261 contributions273 helpful votes
I stayed here for 2 nights at the end of January with my other half. We loved the hotel. It is centrally located just a few minutes’ walk from Jaffa Street tram station. There are a few casual places to eat nearby but I recommend taking the tram to the Machane Yehuda area where there is a plethora of bars, cafes and restaurants to suit all tastebuds and budgets. Our bedroom was spacious and luxuriously appointed, including a coffee machine and a small fridge. The shower was huge! The heated indoor swimming pool was great and long enough to swim some lengths. We also used the sauna and steam rooms. There is a nice bar in the lobby area which offers a reasonable selection of beers, wines and spirits. We had a couple of glasses of Israeli wine which were lovely and not outrageously priced. We found the reception staff to be really helpful. They arranged for a taxi to collect us very early in the morning to drive us to the airport and they prepared us a boxed breakfast so we didn’t miss out. The buffet breakfast is amazing with an overwhelming selection of food and drink and great views. This really is an excellent hotel and we would definitely stay again.
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Date of stay: January 2020Trip type: Traveled as a couple
1 Helpful vote
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Response from efi baruch, Owner at Herbert Samuel Jerusalem
Responded Jun 3, 2020
Thank you for sharing your feedback Curly_Kale64.Looking forward your next visit.
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m0ars wrote a review Mar 2020
18 contributions7 helpful votes
Booked a deluxe room. After the picture there was a Wall with a Window. There was a half Wall with a Window and a horrible view. The room was dirty. When I touched the picture my finger was black. People in the reception where unfriendly and not willing to help at all. The security people where very helpful. Breakfast was good. I will never stay here again.
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Date of stay: February 2020
4 Helpful votes
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Response from efi baruch, Owner at Herbert Samuel Jerusalem
Responded Jun 3, 2020
Dearm0ars, Thank you for sharing your feedback. I apologize that our service did not meet your expectations. We do put all of our efforts in delivering excellent hospitality to our guests and we strive to improve with the help of our guests feedback. We will look into these and learn where can we improve.  You may contact us at rec1@herbertsamuel.com at any time for your convenience.
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PRICE RANGE
$205 - $332 (Based on Average Rates for a Standard Room)
LOCATION
IsraelJerusalem DistrictJerusalemDown Town West Jerusalem
NUMBER OF ROOMS
137
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Frequently Asked Questions about Herbert Samuel Jerusalem
Which popular attractions are close to Herbert Samuel Jerusalem?
Nearby attractions include Baltinester Bros. Jewelry and Judaica (0.09 miles), Biratenu (0.2 miles), and Gatsby Cocktail Room (0.1 miles).
What are some of the property amenities at Herbert Samuel Jerusalem?
Some of the more popular amenities offered include an indoor pool, free wifi, and an on-site restaurant.
Which room amenities are available at Herbert Samuel Jerusalem?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Herbert Samuel Jerusalem?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Herbert Samuel Jerusalem?
Yes, paid private parking nearby, paid public parking nearby, and valet parking are available to guests.
What are some restaurants close to Herbert Samuel Jerusalem?
Conveniently located restaurants include Deja Bu, Blue Hall Music, and Kinor Bakikar.
Are there opportunities to exercise at Herbert Samuel Jerusalem?
Yes, guests have access to an indoor pool, a fitness center, and a sauna during their stay.
Is Herbert Samuel Jerusalem located near the city center?
Yes, it is 0.2 miles away from the center of Jerusalem.
Are any cleaning services offered at Herbert Samuel Jerusalem?
Yes, dry cleaning and laundry service are offered to guests.
Does Herbert Samuel Jerusalem offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Herbert Samuel Jerusalem?
The staff speaks multiple languages, including English, Arabic, and Hebrew.