Hotel Prima Royale
3 Mendele Mokher Sfarim, Jerusalem 9214705 Israel
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Avg. $160 /night, 10/11 - 10/12
$179
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$144
per night
$108
per night
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About
4.0
#38 of 112 hotels in JerusalemLocation
4.5
Cleanliness
4.2
Service
4.1
Value
4.0
The Prima Royale is an exclusive hotel designed specifically to serve business travelers who seek maximum comfort paired with a chic, clean design. Recently opened, the hotel is situated on a quiet street in the Talbieh neighborhood and is within a walking distance from Jerusalem's Wailing Wall, old district and other major tourist attractions. • 133 Rooms with FREE WI-FI in all rooms and public areas • suites • Courtesy Tea & Coffee making facilities in room • Mini refrigerator in room • Multi channel TV • Safe deposit box in room • Synagogue • Business Center • Private meeting and seminar rooms • Fitness Room, sauna and Spa treatments • Rooftop Bar & Lounge • Free wireless internet in public areas
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Property amenities
Free High Speed Internet (WiFi)
Fitness Center with Gym / Workout Room
Bar / lounge
Taxi service
Business Center with Internet Access
Conference facilities
Rooftop terrace
24-hour security
Wifi
Restaurant
Breakfast available
Breakfast buffet
Complimentary Instant Coffee
Kid-friendly buffet
Rooftop bar
Banquet room
Meeting rooms
Baggage storage
Concierge
Non-smoking hotel
Doorperson
24-hour check-in
24-hour front desk
Dry cleaning
Laundry service
Room features
Air conditioning
Room service
Safe
VIP room facilities
Wake-up service / alarm clock
Refrigerator
Flatscreen TV
Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
HOTEL STYLE
Residential Neighborhood
Green
Languages Spoken
English, Arabic, Hebrew
Location
3 Mendele Mokher Sfarim, Jerusalem 9214705 Israel
Getting there
Good for walkers
Places to stay are graded on a 0-100 scale. The higher the grade, the easier it is for travelers to find restaurants and things to do within walking distance.
Grade: 87 out of 100
87
20 Restaurants
within 0.3 miles
1,254Reviews28Q+A100Room tips
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Detailed Reviews
We stayed 8 nights here; it was clean, staff was very attentive, loved the free water dispense in the office, the free hot pomegranate tea in the lobby, and it was a short 15 minute walk to the Old City. There is also a buffet for both breakfast and dinner with a variety of options. Our large group had a special event in their private room reserved on a Friday evening, and the wait staff and meal were perfect. We appreciated the special accommodations.
The only drawback is the small rooms. Not much counter space in the bathroom, but you can make shift counter space with the shelves in the closet. Everything else was very comfortable!
The only drawback is the small rooms. Not much counter space in the bathroom, but you can make shift counter space with the shelves in the closet. Everything else was very comfortable!
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Date of stay: February 2020
Value
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from mn8364, General Manager at Hotel Prima Royale
Responded Feb 18, 2020
Dear Guest, Thank you for your nice review and comments. We are glad to host your group at our hotel. Hope to host you again in Jerusalem Motty nahmias GM
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
This was our second time here as a couple. Previous visit was with a group, this time independent. The room was comfortable and warm, in spite of January weather.
Hotel was built mid 1930s. It has been well maintained and is in good condition.
Guests in adjacent rooms were noisy on Friday evening. Other nights quiet.
Food was excellent. We had breakfast 4 mornings and dinner 2 nights.
Beware of booking through third party companies, as they may not show desired room and meal details. It is best to book directly with hotel, to ensure correct meals are included.
Hotel was built mid 1930s. It has been well maintained and is in good condition.
Guests in adjacent rooms were noisy on Friday evening. Other nights quiet.
Food was excellent. We had breakfast 4 mornings and dinner 2 nights.
Beware of booking through third party companies, as they may not show desired room and meal details. It is best to book directly with hotel, to ensure correct meals are included.
Read more
Date of stay: January 2020
Value
Service
Sleep Quality
Room Tip: End of corridor, avoid noise near elevator.
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from mn8364, General Manager at Hotel Prima Royale
Responded Jan 19, 2020
Dear Andrew Thank you for your nice review. It was our pleasure to host you. Sorry to read that Friday was noisy. We wull be glad to host you again in the future Motty nahmias GM
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
We recently spent a wonderful week in Jerusalem and chose to stay at the Prima Royal. We stayed there 10 years ago and while we like to experiment with new places, we opted for the site thing.
Prima Royal was all that we remembered. Wonderfully located. Easily accessible with a staff that worked hard to meet our needs and requests. They were top notch.
We stayed in a Junior Suite. It had ample room but, like the property in general, bore the scars left by the many tour groups that shuffle in and out throughout the week. The room layout and furnishings were appropriate but it’s time for a cosmetic rehab.
The lobby cappuccinos were great however when there was no group on the property the bar was not always staffed. The Israeli breakfast buffet was good although expensive as we hadn’t booked with half board.
Again, a solid place to stay when in Jerusalem. Not a lot of amenities but a good value.
Prima Royal was all that we remembered. Wonderfully located. Easily accessible with a staff that worked hard to meet our needs and requests. They were top notch.
We stayed in a Junior Suite. It had ample room but, like the property in general, bore the scars left by the many tour groups that shuffle in and out throughout the week. The room layout and furnishings were appropriate but it’s time for a cosmetic rehab.
The lobby cappuccinos were great however when there was no group on the property the bar was not always staffed. The Israeli breakfast buffet was good although expensive as we hadn’t booked with half board.
Again, a solid place to stay when in Jerusalem. Not a lot of amenities but a good value.
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Date of stay: January 2020Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from mn8364, General Manager at Hotel Prima Royale
Responded Feb 1, 2020
Dear Return Guest, Thank you for choosing Prima Royale again. We are happy to read that you had a good time. We are on the middle of face lift to our rooms and junior suite. Hope next time you will enjoy our new design. Thank you again Motty nahmias General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
I brought a group of people to this hotel on the belief and representations by the hotel that it is a 4-star property. It does not even come close.
The rooms are tiny and outfitted with very basic, dated furnishings. I had numerous complaints from my group about the following:
Beds in the twin rooms are extremely narrow (maybe 80cm, maybe less).
Carpets in all of the rooms we occupied looked like they hadn't been cleaned in years
The bathroom had a bathtub with a shower curtain !! and showed signs of mould in some cases.
Some rooms were ice cold (it was January) and could not be properly heated up.
The hotel staff were polite but mostly disinterested and preoccupied.
The food at breakfast was OK but the staff poorly trained. Constantly they cleared unfinished plates of food (in my case I had to replace my cup of tea 3x because they kept taking it away). The staff are pleasant but not well managed.
I was extremely disappointed in this hotel and whatever agency gives it 4 stars. I would not recommend this hotel to anyone on that basis.
The rooms are tiny and outfitted with very basic, dated furnishings. I had numerous complaints from my group about the following:
Beds in the twin rooms are extremely narrow (maybe 80cm, maybe less).
Carpets in all of the rooms we occupied looked like they hadn't been cleaned in years
The bathroom had a bathtub with a shower curtain !! and showed signs of mould in some cases.
Some rooms were ice cold (it was January) and could not be properly heated up.
The hotel staff were polite but mostly disinterested and preoccupied.
The food at breakfast was OK but the staff poorly trained. Constantly they cleared unfinished plates of food (in my case I had to replace my cup of tea 3x because they kept taking it away). The staff are pleasant but not well managed.
I was extremely disappointed in this hotel and whatever agency gives it 4 stars. I would not recommend this hotel to anyone on that basis.
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Date of stay: January 2020
Location
Cleanliness
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from mn8364, General Manager at Hotel Prima Royale
Responded Feb 1, 2020
Dear Guest, Our hotel is a 4 stars hotel. Rooms are not big but fully equipped. We will learn from your comments to be better and hope to host you again in Jerusalem among our guests. Thank you Motty nahmias General manger.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
This is a 4 star hotel in its dreams only. It is very clean. It's location an 18 minute walk from the old city Jaffa Gate is good. The buffet breakfast and dinner acceptable if identical day after day. That is where the plusses end. The small rooms have 2 single beds pushed together to form a kind of queen. Very hard mattresses and very smooshy pillows. They have a bottom sheet but above there is no top sheet or blankets just the 2 small duvets overlapped pretending to be a single queen. But don't worry, you won't use them anyway. The rooms are small and stuffy but if you turn on the AC only hot air flows into the room. A call to the front desk informs you that AC is only available in the summer and instructs you to open the window. Even if it is late at night and the temperature has dropped to 55F outside there is no air exchange so the room stays hot. Duvets on the floor. But the window does let you enjoy traffic noise until about midnight or so and then beginning again about 4:30 AM. Be sure to bring your earplugs! There is no pool or fitness center. There is an outside patio area with a door that automatically locks behind you and chained gates leading to the street. And a small bar that serves one type of cheap wine or gin with flat tonic. The hotel serves tour groups almost exclusively. They have no choice; if you do be sure not to stay here.
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Date of stay: March 2023Trip type: Traveled as a couple
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Eliran Sinai, Guest Services / Front Office at Hotel Prima Royale
Responded Apr 5, 2023
Thank you for your review We shall read it carefully and apply Eliran Sinai
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
We stayed for two nights (Thursday and Friday nights) and this hotel was adequate for our needs. The room was basic but had enough storage space, was clean and the beds were extremely comfortable.
The downside was that a roof terrace was advertised and this was not available. The breakfast on Saturday (Shabbat) morning was in a dingy room in the basement of the hotel.
We were lucky to secure a space in the hotel's car park but there were a limited number of spaces (no more than 12) which meant that anyone else would have to pay for street parking (free from Friday 1pm until Sunday morning but chargeable at all other times).
All in all the hotel met our needs but we were really only there to sleep as we were attending a family event over the weekend nearby.
The downside was that a roof terrace was advertised and this was not available. The breakfast on Saturday (Shabbat) morning was in a dingy room in the basement of the hotel.
We were lucky to secure a space in the hotel's car park but there were a limited number of spaces (no more than 12) which meant that anyone else would have to pay for street parking (free from Friday 1pm until Sunday morning but chargeable at all other times).
All in all the hotel met our needs but we were really only there to sleep as we were attending a family event over the weekend nearby.
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Date of stay: May 2022
Cleanliness
Service
Sleep Quality
Room Tip: High floor for views
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Eliran Sinai, Guest Services / Front Office at Hotel Prima Royale
Responded Jun 19, 2022
Dear Guest, Thank you for your comments, We shall learn from it for our future guests, hope to see you in Jerusalem again, Eliran Sinai
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The hotel is in a semi-residential area, slightly away from the main tourist sites. Yet, we were easily able to walk to the old city and back in 15-20 minutes. It was also convenient to walk to Hebron Rd and catch the bus to Bethlehem. There are a couple of pizza places and a restaurant within few minutes walk, as well as a small grocery store a block away.
We stayed at the hotel for five nights. Our room was on a higher floor and from the window we could mostly see a close by hotel. The room was clean and reasonably equipped. The walls are this and for the first couple of nights we were woken up by the same neighbors that were returning around midnight and talking loudly. The hotel seems to cater to large groups (almost every day we saw buses in front).
The electronic door lock did not work for the first four days and we had to keep asking and returning the regular physical key to open the door. Every time we checked we were told it will be repaired. Our reservation included several perks, that, were not immediately provided. Only after some back and forth with the front desk and the management we cleared that out the next day.
Overall, a good value for the money paid, especially since we planned our trip late and most hotels were booked.
We stayed at the hotel for five nights. Our room was on a higher floor and from the window we could mostly see a close by hotel. The room was clean and reasonably equipped. The walls are this and for the first couple of nights we were woken up by the same neighbors that were returning around midnight and talking loudly. The hotel seems to cater to large groups (almost every day we saw buses in front).
The electronic door lock did not work for the first four days and we had to keep asking and returning the regular physical key to open the door. Every time we checked we were told it will be repaired. Our reservation included several perks, that, were not immediately provided. Only after some back and forth with the front desk and the management we cleared that out the next day.
Overall, a good value for the money paid, especially since we planned our trip late and most hotels were booked.
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Date of stay: June 2022
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Eliran Sinai, Guest Services / Front Office at Hotel Prima Royale
Responded Aug 10, 2022
Dear Sem, Thank you for your comments, We shall learn from them and make ourselves better, Hope to see you again in Jerusalem, Eliran.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Quite easily one of the worst hotels we have had to pay for in our 2 month overseas holiday. Consistently disinterested staff, ridiculously small elevators (one closed for the Jewish Sabbath which is ironic because if one is operating then it makes no difference), but 2 people and their suitcases could barely fit in. Considering 2 bus tour groups were checking in that’s nearly 50 people needing an elevator. 2 single beds for a married couple, room with a view of next doors wall. Dinner included, buffet was dreadful, staff were rude and took dishes away before you had finished your meal but that may have been a blessing given that the meals were awful. Breakfast buffet spread was limiting. Keep looking, I am sure you can do much better.
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Date of stay: June 2023Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Eliran Sinai, Guest Services / Front Office at Hotel Prima Royale
Responded Jul 31, 2023
Thank you for your feedback We shall read it carefully Hope to host you again in Jerusalem Eliran Sinai
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
I've stayed in Jerusalem many, many times in many different hotels, including the Inbal, King David, Orient, Plaza, etc. There was limited availability at our usual hotels at the time that we wanted to stay in November, so we took a chance on the Prima Royale. It is located a stone's throw away from the Inbal and the Dan Panorama. We were thoroughly pleased that the hotel exceeded all expectations. The staff were all pleasant and helpful. The room was updated, very clean, and very comfortable. The shower was good. The breakfast and Shabbat dinner were great. They weren't as extravagant as what you'd find in a five star hotel, but the buffets were extensive and the food was all delicious. This was an outstanding hotel experience at less than half the cost of the fanciest places in the area. We would definitely come back. Highly recommend!!
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Date of stay: November 2023Trip type: Traveled with family
Value
Location
Service
Room Tip: Sign up for the breakfasts. They are a great value
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Eliran Sinai, Guest Services / Front Office at Hotel Prima Royale
Responded Jun 18, 2024
Amazing review Thank you so much Hope to see you soon again Eliran Sinai
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Room was very nice , had everything we needed .Breakfast was a very good Buffett, loads of choice.It was a comfortable stay , but the only downside is the foyer and breakfast room is a little bit tired and needs a refurb to bring it up to date.The hotel needs a good interior designer .Bar was a good stop off place for after dinner drinks but on my last night , they had run out of Israeli beer which was disappointing .
But , we liked the location, felt very safe even walking at night , 10 minutes and we reached the Mamilla Mall , which is a stones throw from Jaffa gate and you are in the Old City.
Not the best hotel I’ve stayed in , but it was a good stay in a magical city which we have great memories of .
But , we liked the location, felt very safe even walking at night , 10 minutes and we reached the Mamilla Mall , which is a stones throw from Jaffa gate and you are in the Old City.
Not the best hotel I’ve stayed in , but it was a good stay in a magical city which we have great memories of .
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Date of stay: February 2023Trip type: Traveled as a couple
Value
Location
Service
Room Tip: Get to the bar before the American groups as I think they were the reason why the bar ran out of...
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Eliran Sinai, Guest Services / Front Office at Hotel Prima Royale
Responded Jul 31, 2023
Thank you for your feedback Hope to host you again in Jerusalem Eliran Sinai
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
No charge - wifi was free in the entire property.
If by "veg" you mean not vegetarian (and not vegan), then yes, it's vegetarian. No meat is served at breakfast. If you mean vegan, it'll be a little more challenging, as eggs are central. Lots of vegetables, though, and there's usually humus and tehini sauce. So, either way, there should be plenty to eat.
Breakfast is lavish. Includes fresh fruit and veggies, often fish, eggs, yogurt. Baked goods and pastry. Coffee and a variety of teas.
Room was fine. Not as small as some.
It is a 4. star Hotel (not 5)
No iron or ironing board in rooms.
"12min stroll to Jaffa gate, on a very quiet side street. Wasn’t enough space to talk about roof deck, 360* views of JLM"Read full review
"Don’t forget there is a dinner buffet downstairs— convenient after a long day sightseeing. "Read full review
"Get to the bar before the American groups as I think they were the reason why the bar ran out of Israeli lager . "Read full review
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PRICE RANGE
$125 - $161 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
prima royale jerusalem
LOCATION
IsraelJerusalem DistrictJerusalem
NUMBER OF ROOMS
133
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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Frequently Asked Questions about Hotel Prima Royale
Which popular attractions are close to Hotel Prima Royale?
Nearby attractions include Moses Montefiore Windmill (0.3 miles), YMCA Tower (0.1 miles), and Mishkenot Sha'ananim Guest house (0.3 miles).
What are some of the property amenities at Hotel Prima Royale?
Some of the more popular amenities offered include a rooftop bar, free wifi, and an on-site restaurant.
Which room amenities are available at Hotel Prima Royale?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Hotel Prima Royale?
Guests can enjoy a rooftop bar, an on-site restaurant, and a lounge during their stay.
What are some restaurants close to Hotel Prima Royale?
Conveniently located restaurants include Bardak, Satya Restaurant, and P2.
Are there opportunities to exercise at Hotel Prima Royale?
Yes, guests have access to a fitness center during their stay.
Is Hotel Prima Royale located near the city center?
Yes, it is 0.6 miles away from the center of Jerusalem.
Are any cleaning services offered at Hotel Prima Royale?
Yes, dry cleaning and laundry service are offered to guests.
Does Hotel Prima Royale offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Hotel Prima Royale?
The staff speaks multiple languages, including English, Arabic, and Hebrew.
Are there any historical sites close to Hotel Prima Royale?
Many travelers enjoy visiting Old City of Jerusalem (0.8 miles), Temple Mount Sifting Project- HaMasu'ot Lookout (2.0 miles), and Hezekiah's Tunnel - Siloam Tunnel (1.0 miles).