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Souq khan El-zeit # 73, Old City Old City, Jerusalem Israel
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Traveler (461)
Room & Suite (140)
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About

#6 of 80 B&Bs / Inns in Jerusalem
Location
Cleanliness
Service
Value
Travelers' Choice
Al Hashimi Hotel and Hostel is located at Old City, Jerusalem, Israel. It offers air-conditioned accommodation rooms, all of which have a cable television, private toilet and bath, telephone, and an Internet connection. Some of its amenities include restaurant and cafe, tours and city trips, room service, and safe deposit boxes. While staying here, you can visit some interesting places like Church of the Holy Sepulcher, Dome of the Rock, and Via Dolorosa.
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Room & Suite (140)140
Full view
Property amenities
Free High Speed Internet (WiFi)
Breakfast available
Taxi service
Rooftop terrace
Baggage storage
24-hour check-in
24-hour front desk
Laundry service
Wifi
Breakfast buffet
Complimentary instant cofffee
Complimentary tea
Concierge
Non-smoking hotel
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Room features
Air conditioning
Housekeeping
Telephone
Private bathrooms
Coffee / tea maker
Flatscreen TV
Bath / shower
Complimentary toiletries
Wake-up service / alarm clock
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Room types
Non-smoking rooms
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Great View
Centrally Located
Languages Spoken
English, Arabic, Hebrew
589Reviews15Q+A82Room tips
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Popular mentions
M.Faraz wrote a review Nov 2020
6 contributions5 helpful votes
For a great experience staying in the old city of Jerusalem Hashimi Hotel is the the place to stay. It is located in the heart of the old city close to all main religious & tourist sites. The Hotel has excellent staff who look after their customer's. From cleaners , Reception staff, chef & managers all provide excellent service. Would highly recommend staying at Hashimi Hotel.
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Date of stay: February 2020
Value
Service
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Trip type: Traveled on business
2 Helpful votes
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Sariya H wrote a review Mar 2020
1 contribution
Nice friendly staff. Especially young lady at reception. Nice rooms. Even a complimentary dinner fekm the hotel 1 eve. Was a nice pleasnt stay. 7 of us .had promised us a 4 bed and a 3 bed. But gve us 5 bed and 4 bes. With a queen bed in @ room . Breakfast chef was very friendly and cooked your omelettes the way you aksed.checked in 28/02 check out 04/03
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Date of stay: March 2020Trip type: Traveled with family
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Response from safiyah s, Manager at Hashimi Hotel
Responded Mar 13, 2020
Thank you for staying at the Hashimi and your kind review. At the Hashimi, our main goal is to provide the best service to all our guests. We are happy to know that our staff has left you with a wonderful experience. We hope to see you again in the near future!
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estwing2014 wrote a review Mar 2020
Billingham, United Kingdom20 contributions3 helpful votes
We arrived at around 9pm and walked up the stairs from the market streets. The reception area didn't look clean and was full of men. I paid the $360 in cash as they didn't accept credit cards. Once I paid the guy on the reception then said what is your relationship with my partner, and said the hotel policy didn't allow un married couples to share the same room. I asked for my money back, he said the hotel policy is 100% non refundable , it was a joke. I said why didn't you ask this before you took my cash, all he said was its policy. The hotel was dirty and misleading photos, the breakfast terrace was not a breakfast terrace, the breakfast was in the basement. The terrace was dark and dingy and dirty, the lift took us to the breakfast area, there were plates of food strewn all over the tables, it was after 9pm so not sure when these dishes were from. The reception finally gave me my money back and I asked about any other hotels in the area ( as the wifi didn't work ) he said he didn't know any other hotels. We left
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Date of stay: March 2020
1 Helpful vote
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Response from safiyah s, Manager at Hashimi Hotel
Responded Mar 13, 2020
Good day from the Hashimi, We are saddened to hear such a misleading review. Please note that all our rules and policies are clearly written online prior to making a reservation. We would also like to point out that all our photos that are posted online are genuine and are taken at the property, to delegitimize something genuine is very misleading. Please note we have charged your credit as you have requested. We are proud to know that the majority of our guests who stay at our hotel enjoy their stay with us. This can be clearly seen by many of the genuine feedbacks given by our previous guests.
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estwing wrote a review Mar 2020
14 contributions3 helpful votes
I had booked this hotel some time ago, on their web site. We finally arrived at the Damascus gate by the shuttle bus Nesher from the airport, we were told you cant drive in the old city, we would have to walk with our hand luggage and bags by the driver. So we set off through the dimly lit market street to find our hotel. We saw the old battered sign, stating Hashimi Hotel andHostel ( which was a bit worrying ). So we walked up the stairs to the reception. Gave my name and went through the check in process, passport etc and I paid in cash, they don't accept credit cards and prefer dollars ( strange ). The reception was packed with men, it didn't look very clean to be honest. Once I paid the $360 for 3 nights the guy behind the desk asked what our relationship was...I said she is my partner, he then told me the hotel policy is that un married couples cannot share the same room, and that he can give my partner another room ( a single ). I said this is ludicrous, and that when I reserved the room with both mine and Tanyas names this should of flagged this up, surely at that point was to question it not after he had taken the dollars. And it went from bad to worse, once he took my money and told me this, I asked for my money back he said the hotel policy is that it is 100 % non refundable, utter joke. By this time it was after 9pm. I asked if he could inform me of any hotels near here, he said no sorry I don't know of any. I asked if we could use the internet, it was on the 4th floor...we went in the lift, but for some reason we went to what was identified as the breakfast area ( downstairs) the tables were full of dirty plates and food...it was horrible. We got to the roof top and the wfi didn't work. We went back to the reception and demanded my cash back, after some discussion he gave me it back but said my card will be charged the 100%. We left and found a great hotel some 5 mins walk from the Damascus gate. We were actually talking about flying back to Cyprus the next day. Luckily we found a great hotel after this fiasco and enjoyed our time in Jerusalem The whole experience was crap, the mis representation of the hotel, the web photos showing the breakfast terrace, but in fact it is in the basement, the unhelpfulness of the reception staff Just give it a big miss
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Date of stay: March 2020
Location
Cleanliness
Service
Room Tip: Another Hotel
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2 Helpful votes
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Response from safiyah s, Manager at Hashimi Hotel
Responded Mar 13, 2020
Good day from the Hashimi, We are saddened to hear such a misleading review. Please note that all our rules and policies are clearly written online prior to making a reservation. We would also like to point out that all our photos that are posted online are genuine and are taken at the property, to delegitimize something genuine is very misleading. Please note we have charged your credit as you have requested. We are proud to know that the majority of our guests who stay at our hotel enjoy their stay with us. This can be clearly seen by many of the genuine feedbacks given by our previous guests.
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Arlene wrote a review Feb 2020
31 contributions2 helpful votes
This hotel is impeccably clean and neat . The rooms are big, bathroom is spacious, glass enclosed, cozy, modern, has hair dryer. TV, small refrigerator, 1 queen bed with massive headboard, side tables, the ceiling of the room has a design that it looks like a tent. Not carpeted, floor is made of stone -very nice, with area rugs. Try their breakfast, is it buffet in a very nice basement area of the hotel. Pictures below is their breakfast area. The other picture overlooking the city is at the top of the building, they have a small garden. The overall look of the hotel is very very nice. Staff, is ok. The guys are quiet, one question one answer. There is one male receptionist quiet but helpful. They have a female person in the reception who is sweet and helpful. She speaks english fluently. CONS No hotel is perfect so listen here. It is inside the Old City, in the heart of the very busy Via Dolorosa near the Damascus gate. Like 5 mins walk from Damascus. If you have heavy luggages this is a challenge because you have to negotiate the staircase at the Damascus gate and the Via Dolorosa which is not flat and a very busy street. You can hire people to carry your luggages I guess for 50 NIS. Another thing, entering the hotel is a high stair. No lift to get to the lobby from the street but there is an elevator inside the building. So again, this can be another hurdle. The only thing that separate the building of the hotel from the street is a door which is locked. You have to use the doorbell to announce your arrival. Another thing I noticed, the corridors are loud at night, you can hear the opening and closing of the doors. There is so much commotion at night. They do not allow unmarried couple in a room. They won’t ask for proof but they will ask. Also, there are no hotel shampoo, soap. Towels are provided though. Will I stay again ? Yes ! If I have a short trip to Jerusalem where I don’t have to bring luggages. Like the kind of 1 night stay and 2 days in Jerusalem.
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Date of stay: February 2020Trip type: Traveled as a couple
1 Helpful vote
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Response from safiyah s, Manager at Hashimi Hotel
Responded Feb 12, 2020
Thank you for staying at the Hashimi and your kind review. At the Hashimi, our main goal is to provide the best services to all our guests. We apologize for any inconvenience you have experienced during your stay. Please note our team will look into all your claims and make sure they are resolved for our future guests. Please note that our hotel is located in the heart of the old city that said there is no access to vehicles. In many cases, customers bring their luggage with a trolly that can be found at Damascus gate. We would also like to point out that all our policies are clearly written online prior to making a reservation.
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PRICE RANGE
$87 - $170 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
hashimi hotel jerusalem
FORMERLY KNOWN AS
Hashimi Hotel and Hostel
LOCATION
IsraelJerusalem DistrictJerusalem
NUMBER OF ROOMS
40
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Frequently Asked Questions about Hashimi Hotel
Which popular attractions are close to Hashimi Hotel?
Nearby attractions include Old City of Jerusalem (0.2 miles), Western Wall (0.3 miles), and Ali Baba Souvenir Shop (0.1 miles).
What are some of the property amenities at Hashimi Hotel?
Some of the more popular amenities offered include free wifi, breakfast buffet, and laundry service.
What food & drink options are available at Hashimi Hotel?
Guests can enjoy breakfast, complimentary tea, and free instant coffee during their stay.
What are some restaurants close to Hashimi Hotel?
Conveniently located restaurants include Jaffar Sweets, Bassem’s Gallery & Cafe, and Nafoura.
Is Hashimi Hotel located near the city center?
Yes, it is 0.9 miles away from the center of Jerusalem.
Which languages are spoken by the staff at Hashimi Hotel?
The staff speaks multiple languages, including English, Arabic, and Hebrew.
Are there any historical sites close to Hashimi Hotel?
Many travelers enjoy visiting Old City of Jerusalem (0.2 miles), Western Wall (0.3 miles), and Hezekiah's Tunnel - Siloam Tunnel (0.6 miles).