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National Hotel Jerusalem

Travelers' Choice award winner
Al Zahra Street 4 | East Jerusalem, Jerusalem 972000, Israel
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565 Reviews from our TripAdvisor Community

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Showing 368: English reviews
Level Contributor
27 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

We stayed 5 nights. Perfect location, just 5 minutes walk to the old city. Also right behind one of the Arab bus stations, very convenient. You can walk to Jaffa street in 15-20 minutes. The tram is 5 minutes walk away. Clean room, great food, friendly staff, quiet and safe. I would definitely chose again.

Helpful?
Thank krisnelvik
Johannesburg, South Africa
1 review
5 of 5 stars Reviewed 1 week ago

The hotel is situated in the east of Jerusalem and walking distance to the Old City. You have the choice of either using the Heron Gate or the Damascus Gate. If you are Healthy and enjoying walking and shopping, this would be your best choice. You will be able to explore the east side of Jerusalem as well as the... More 

Helpful?
Thank Cheerfulexplorer786
Palo Alto, California
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
3 of 5 stars Reviewed 2 weeks ago via mobile

Not the cleanest - Furnishings and carpeting worn In an Arab neighborhood - we found some shops and the staff were all helpful. But just be aware Helpful staff - helped us get taxis, and told us how to get around Great breakfast spread - hummus was quite good Has free parking!

Helpful?
Thank jinxdabinx
Wotton-under-Edge, United Kingdom
Level Contributor
14 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Staying at the National is all about a balance. If you have to keep an eye on the budget, but want a good location in Jerusalem, then you have your hotel. Yes, the upstairs corridors are a little tired. I was annoyed not to have a balcony having been told that the room did have one - so beware of... More 

Helpful?
Thank Jonathan H
Phoenix, Arizona
Level Contributor
9 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

A beautiful, clean, friendly place for anyone to stay. This Palestinian hotel is open to everyone and has a front desk that is second to none in the attention paid to the needs of its guests--whatever their religion or politics. A fabulous breakfast is served and the restaurant is just wonderful in what it offers at other times as well.... More 

Helpful?
Thank bkdowns
Reynoldsburg, Ohio, United States
Level Contributor
45 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed 3 weeks ago

We stayed four nights during Ramadan. The cannon fired each night around 7:45 (sundown). The food was tasty, though the buffet had a lot of similar offerings from night to night. Ibrahim was a fabulous host and the cook, who had spent time in Miami was very gracious and generous. The rooms had free Internet. The TV will be disappointing... More 

Helpful?
Thank Paul M
Level Contributor
42 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
4 of 5 stars Reviewed June 14, 2016 via mobile

This East Jerusalem hotel is very close to both Damascus Gate and Harod Gate. It is also very close to the Garden Tomb and the Rockerfeller Museum, both are great places to visit. So location-wise it's fantastic. The staff is super friendly and helpful. The area seems quite safe for tourists; at least that's how I felt when walking around... More 

Helpful?
Thank Linbeiwuji
Long Beach, Mississippi
Level Contributor
22 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
4 of 5 stars Reviewed June 10, 2016

The service and location of this hotel was excellent. The hotel staff was warm and friendly, what we routinely saw from Palestinians throughout our visit in the Holy Land. I've read some of the reviews and feel the hotel is on a par with most lower-mid priced hotels throughout expensive cities of Europe. As for the trash in the streets,... More 

Helpful?
Thank Kathy W
Level Contributor
26 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
2 of 5 stars Reviewed June 5, 2016

The only reason why I didn't give 1 out of 5 is Nirvana, the lady at the reception. She was the most polite and helpful person I ever met in a hotel, did everything with a smile on her face. But apart from her where do I start?? Our room was on the 3rd floor (330), the corridor was cramped... More 

Helpful?
Thank Barbara Georgin... T
Level Contributor
3 reviews
5 of 5 stars Reviewed May 31, 2016

Situated on the edge of East Jerusalem this hotel is a mixing pot of cultures. The staff are unbelievable helpful and it is obvious that they enjoy their job. The top floor provides a fine breakfast in the morning and the hotel rooms are fantastic value for money. Young Mohammed at the front desk was especially helpful. The restaurant across... More 

Helpful?
Thank Aidan H
Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Free Breakfast
  • Room Service
About the property
  • Non-Smoking Hotel
Things to do
  • Restaurant
Room types
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Breakfast
  • Room Service
  • Dry Cleaning
  • Laundry Service
  • Banquet Room
  • Self-Serve Laundry

Additional Information about National Hotel Jerusalem

Address: Al Zahra Street 4 | East Jerusalem, Jerusalem 972000, Israel
Location: Israel > Jerusalem District > Jerusalem > Down Town East Jerusalem
Price Range: $86 - $127 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — National Hotel Jerusalem 4*
Number of rooms: 100
Reservation Options:
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Hotel Style:
#4 Best Value Hotel in Jerusalem
#12 Romantic Hotel in Jerusalem
#20 Luxury Hotel in Jerusalem
#24 Family Hotel in Jerusalem
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