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Jerusalem Gardens Hotel & Spa

Travelers' Choice award winner
Hotel website
4 Kiryat Moshe, Jerusalem 9610204, Israel
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Jerusalem Gardens Hotel & Spa
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464 Reviews from our TripAdvisor Community

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Showing 265: English reviews
London, United Kingdom
1 review
5 of 5 stars Reviewed today NEW

our stay was absolutely PERFECT and I would like to specify particular thanks to Akram on the front desk who welcomed us in a very warm and professional manner, yet with a good personal touch as well...

Helpful?
Thank Captain613
Level Contributor
7 reviews
4 of 5 stars Reviewed yesterday NEW via mobile

Visiting Jerusalem is always to discover it again and again. Always new places, just uncovered and always new faces! New excavations are everywhere. And more are expected shortly. So, every time you come to Jerusalem, be ready to spend there more time, everytimr

Helpful?
Thank Levi Z
London, United Kingdom
2 reviews
4 of 5 stars Reviewed 1 week ago

Once again we had a very pleasant stay. The room was comfortable, clean and quiet. The hotel staff was polite and helpful. The breakfast selection was really ample and always freshly prepared by the chef.

Helpful?
Thank simonthomas2016
JGNB123, Guest Relations Manager at Jerusalem Gardens Hotel & Spa, responded to this review

Dear Simon, Thank you so much for taking the time to share your review of your stay at the Jerusalem Gardens Hotel & Spa. I am delighted to read that you found our rooms comfortable and thank you for your positive comments pertaining to the quality of our service and fresh and tasty food. We will look forward to our... More 

Teaneck, New Jersey
Level Contributor
8 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 1 week ago

Once again our stay at Jerusalem Gardens and Spa was a very pleasant experience. On this trip in particualr I found the front office staff solicitous and eager to please and accomodate our needs from early check in to later checkout and a room on a low floor. Breakfast was as before very tasty and very plentiful. We are contemplating... More 

Helpful?
Thank Sam L
JGNB123, Guest Relations Manager at Jerusalem Gardens Hotel & Spa, responded to this review

Dear Sam, Thank you so much for taking the time to share your review of your stay at the Jerusalem Gardens Hotel & Spa. I am delighted that you have returned to us once again. It's so wonderful to read that you found our rooms comfortable and that you enjoyed the various unique amenities the hotel has to offer. Thank... More 

Level Contributor
5 reviews
3 hotel reviews
3 of 5 stars Reviewed 2 weeks ago via mobile

If you need a cheaper option to stay in Jerusalem then this hotel works. It tries to be above its station however falls short. The rooms are tired but the beds very comfortable The pool area works but again tired and shuts at 5pm. Breakfast is ok Get the Tram in to Jerusalem costs 50% of a can and very... More 

Helpful?
Thank Ashley F
Haugesund, Norway
Level Contributor
5 reviews
4 hotel reviews
4 of 5 stars Reviewed 2 weeks ago

Fist time staying at Jerusalem garden hotel. Pleasantly suprised by the quality of the hotel. The rooms were clean and with a room on the 10th floor we had a nice view over Jerusalem. The staff and in partiular the reception were very helpful and gave good assistance when needed. The food and in patucular the dinner could of been... More 

Helpful?
Thank markw0073
JGNB123, Guest Relations Manager at Jerusalem Gardens Hotel & Spa, responded to this review

Dear Mark, We are delighted by your wonderful review and to read that you were happy with our facilities and convenient location. Our staff works very hard to ensure our guests have a fantastic stay with us. We look forward to welcoming you back to Jerusalem Gardens hotel & Spa whenever your travel brings you back to Jerusalem. With Warm... More 

London, United Kingdom
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed 3 weeks ago

I had booked this hotel with a free breakfast to discover when we arrived that it was room only. I did wonder why the price was different from the original quote but thought it was due to currency exchange. Breakfast was 70 NIS which I feel is expensive. Hotel itself is near transport making it easy to get around.

Helpful?
Thank AndiePandy
Riga, Latvia
2 reviews
3 of 5 stars Reviewed 3 weeks ago via mobile

Looking much better at pictures than it actually is. Not worth the price. Definitely wouldn't come back, a bit of a disappointment... Cons: Furniture is old Hotel is not very clean Stuff is not friendly Pros: Car parking

Helpful?
Thank Lostinownhead
JGNB123, Guest Relations Manager at Jerusalem Gardens Hotel & Spa, responded to this review

Dear Guest, Thank you for taking the time to write a review of our hotel. While the issues you brought up are disconcerting, we appreciate your bringing them to our attention. Your comments are helpful to us in improving the look and feel of our hotel and thereby the guest experience. These issues are being treated very seriously. Thank you... More 

Riga, Latvia
Level Contributor
105 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 60 helpful votes
5 of 5 stars Reviewed 4 weeks ago via mobile

Location near light rail, clean room with terrace and nice view. Pool was nice and breakfast wide choice. If you are meet eater,not your choice.We had to wait to check in due to Shabbat, but that was already noted on booking.Parking was also a plus.Hotel itself was not very new and we felt that, but would recommend anyway.

Helpful?
Thank Rena B
Level Contributor
35 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
4 of 5 stars Reviewed 4 weeks ago via mobile

We were staying at the hotel for a family reunion. The hotel was okay and staff friendly. Beds confortable. Just make sure the shower is working properly, we had to change rooms because of it was broken, but that was dealt with within minutes. So nothing to complain. Breakfast was okay.

Helpful?
Thank NathUkFr
JGNB123, Guest Relations Manager at Jerusalem Gardens Hotel & Spa, responded to this review

Dear Guest, Thank you for taking the time to write a review of our hotel. We apologize for your inconvenience and appreciate you bringing it to our attention. We also appreciate your pleasant comments of your experience at our hotel. We do make every effort to provide our guests with a comfortable and enjoyable stay. We look forward to hosting... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Restaurant
  • Free High Speed Internet ( WiFi )
  • Spa
  • Room Service
  • Free Parking
  • Free Breakfast
  • Fitness Center with Gym / Workout Room
Things to do
  • Pool
  • Restaurant
  • Spa
  • Hot Tub
  • Fitness Center with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Room Service
  • Free Parking
  • Free Breakfast
  • Dry Cleaning
  • Business Center with Internet Access
  • Multilingual Staff
  • Self-Serve Laundry

Additional Information about Jerusalem Gardens Hotel & Spa

Address: 4 Kiryat Moshe, Jerusalem 9610204, Israel
Location: Israel > Jerusalem District > Jerusalem
Price Range: $83 - $305 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Jerusalem Gardens Hotel & Spa 3.5*
Number of rooms: 180
Reservation Options:
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Hotel Style:
#12 Spa Hotel in Jerusalem
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