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Jerusalem Gardens Hotel & Spa

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Jerusalem Gardens Hotel & Spa
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476 Reviews from our TripAdvisor Community

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Showing 271: English reviews
London, United Kingdom
Level Contributor
3 reviews
2 of 5 stars Reviewed yesterday NEW

Lovely rooms, good service from front desk staff, nice bar lounge area and pool unfortunately we never got to use either of them, as the hotel caters for local events such as weddings and bar mitzvahs two or three a day so all area very over crowded. Just after we arrived a large religious party arrived and without warning we... More 

Helpful?
Thank Sandratheresa
A TripAdvisor Member
5 of 5 stars Reviewed 1 week ago via mobile

Great hotel with good amenities Hotel has 3 pools and basic spa facilities Hotel staff are welcoming and helpful Close to the light rail line and central bus station Well priced With in walking distance of the Kennesset ( Israeli parliament building ) and Israeli museum as well as Gan Saka Close to machane Yehudah market which is a must... More 

Helpful?
1 Thank A TripAdvisor Member
Fetcham
Level Contributor
20 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
2 of 5 stars Reviewed 1 week ago via mobile

If you are a very religious Jew it's perfect, if not you will be a bit overwhelmed. Not enough parking so you have to pay for it Stains on beds. They changed the pool times so men only used the outdoor pool and women the indoor. The only reason we stayed here was because it had an outdoor pool we... More 

Helpful?
2 Thank kathrynrose17
JGNB123, Guest Relations Manager at Jerusalem Gardens Hotel & Spa, responded to this review

Dear Guest, Thank you for your review of your stay with us. I am happy to read that you have found the hotel’s location convenient and the front desk staff helpful. On the other hand, I regret to read that the rest of your experience did not meet your expectations. We would be happy to allow you to freely enjoy... More 

London
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago via mobile

Great hotel with excellent value for money, fantastic position and friendly helpful staff. Only criticisms are that when the hotel is full the dining room is rather overcrowded at breakfast and you have to wait a long time for the lift. Would definitely stay here again.

Helpful?
1 Thank LJS2702
JGNB123, Guest Relations Manager at Jerusalem Gardens Hotel & Spa, responded to this review

Dear Guest, Thank you for taking the time to write a review of our hotel. We are proud of our reasonable pricing and extremely convenient location. All of our staff do their best to give our guests the best service, with an emphasis on personal attention. We will always be happy to host you again. Warm regards, Nofia More 

1 review
4 of 5 stars Reviewed 3 weeks ago

Room is good for the price, spa and pool is very nice. Easy accses to everything in town from there, you walk to the central station, there you get everything you need... or just take the train outside the hotel

Helpful?
Thank Timo L
JGNB123, Guest Relations Manager at Jerusalem Gardens Hotel & Spa, responded to this review

Dear Timo, Thank you for taking the time to write a review of our hotel. We are proud of our reasonable pricing and extremely convenient location. All of our staff do their best to give our guests the best service. We will always be happy to host you again. Warm regards, Nofia More 

2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago

we stayed at the hotel for 5 days and had a wonderful time , the rooms were spotless and well maintained , the food was ok , the pool area was clean and enjoyable, and the staff was polite and courteous , we had great views from our room and overall a pleasant experience , on the second day there... More 

Helpful?
1 Thank yaffa s
JGNB123, Guest Relations Manager at Jerusalem Gardens Hotel & Spa, responded to this review

Dear Yaffa, Thank you so much for taking the time to share your review of your 5-day stay at the Jerusalem Gardens Hotel & Spa. I am delighted to read that you found our rooms comfortable and that you enjoyed the various unique amenities the hotel has to offer. Thank you for your positive comments pertaining to the quality of... More 

London, United Kingdom
Level Contributor
10 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 4 weeks ago

our stay was absolutely PERFECT and I would like to specify particular thanks to Akram on the front desk who welcomed us in a very warm and professional manner, yet with a good personal touch as well...

Helpful?
1 Thank Captain613
JGNB123, Guest Relations Manager at Jerusalem Gardens Hotel & Spa, responded to this review

Dear Guest, I would like to thank you for your warm response! We're glad you enjoyed your stay at Jerusalem Gardens Hotel & Spa. We do our best to give our guests the best service with an emphasis on personal attention. Akram, at the front desk was delighted to hear of your warm thanks and that you had a perfect... More 

Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 5 weeks ago via mobile

Visiting Jerusalem is always to discover it again and again. Always new places, just uncovered and always new faces! New excavations are everywhere. And more are expected shortly. So, every time you come to Jerusalem, be ready to spend there more time, everytimr

Helpful?
1 Thank Levi Z
London, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed July 22, 2016

Once again we had a very pleasant stay. The room was comfortable, clean and quiet. The hotel staff was polite and helpful. The breakfast selection was really ample and always freshly prepared by the chef.

Helpful?
2 Thank simonthomas2016
JGNB123, Guest Relations Manager at Jerusalem Gardens Hotel & Spa, responded to this review

Dear Simon, Thank you so much for taking the time to share your review of your stay at the Jerusalem Gardens Hotel & Spa. I am delighted to read that you found our rooms comfortable and thank you for your positive comments pertaining to the quality of our service and fresh and tasty food. We will look forward to our... More 

Teaneck, New Jersey
Level Contributor
9 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed July 19, 2016

Once again our stay at Jerusalem Gardens and Spa was a very pleasant experience. On this trip in particualr I found the front office staff solicitous and eager to please and accomodate our needs from early check in to later checkout and a room on a low floor. Breakfast was as before very tasty and very plentiful. We are contemplating... More 

Helpful?
1 Thank Sam L
JGNB123, Guest Relations Manager at Jerusalem Gardens Hotel & Spa, responded to this review

Dear Sam, Thank you so much for taking the time to share your review of your stay at the Jerusalem Gardens Hotel & Spa. I am delighted that you have returned to us once again. It's so wonderful to read that you found our rooms comfortable and that you enjoyed the various unique amenities the hotel has to offer. Thank... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Fitness Center with Gym / Workout Room
  • Restaurant
  • Room Service
  • Free High Speed Internet ( WiFi )
  • Spa
  • Free Parking
  • Free Breakfast
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
  • Restaurant
  • Spa
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Room Service
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Free Parking
  • Free Breakfast
  • Dry Cleaning
  • Business Center with Internet Access
  • Multilingual Staff
  • Self-Serve Laundry

Additional Information about Jerusalem Gardens Hotel & Spa

Address: 4 Kiryat Moshe, Jerusalem 9610204, Israel
Location: Israel > Jerusalem District > Jerusalem
Price Range: $84 - $258 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Jerusalem Gardens Hotel & Spa 3.5*
Number of rooms: 180
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Hotel Style:
#12 Spa Hotel in Jerusalem
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