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Jerusalem Gardens Hotel & Spa

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Traveler (145)
Room & Suite (59)
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Overview
  • Excellent47%
  • Very good25%
  • Average13%
  • Poor9%
  • Terrible6%
Travelers talk about
“light rail”(29 reviews)
“indoor pool”(9 reviews)
Hotel website
Name/address in local language
AMENITIES
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
4 Star Hotel
All hotel details
Additional information
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Reviews (767)
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396 results
Traveler rating
146
113
64
40
33
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LanguageEnglish
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146
113
64
40
33
Show reviews that mention
All reviewslight railthe central bus stationindoor poolgreat vacationold cityenjoyable stayreception staffpublic transportationdining roomamazing hotelcomfortable hotelisraeli breakfastknessetakramlevymattresseshebrew
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1 - 5 of 396 reviews
Reviewed 3 days ago via mobile

I had the best service and stay here! Yazed was super friendly and had great insights for what to do in the city. A nice place with great drinks and staff! Definitely coming back when I am here next!!More

Thank farrelhuttner
Response from JGNB123, Guest Relations Manager at Jerusalem Gardens Hotel & SpaResponded today

Dear Rachel, I am delighted by your wonderful review and to read that you were happy with our great service here, especially by Yazed, and I'm glad you enjoyed the drinks at the Lobby Bar. We'll definitely look forward to welcoming you back to Jerusalem...More

Hotel's Favorite
Reviewed February 5, 2018

Just spent 4 nights at Jerusalem Gardens and was very satisfied with the room and service. We needed extra electrical outlets, towels, and a chair and these were provided immediately. The Israeli breakfast was satisfactory and the room was clean. The beds were excellent. Location...More

Thank 263charlesk
Response from JGNB123, Guest Relations Manager at Jerusalem Gardens Hotel & SpaResponded February 6, 2018

Dear Charles, , We are delighted by your wonderful review and to read that you were happy with your room and service and were provided with the extra essentials. I'm glad you took advantage of our convenient location near the tram, and am sorry for...More

Reviewed 3 days ago via mobile

The hotel bar at Jerusalem Garden’s was amazing. Cold drinks and great service. Yazid was very kind and provided exceptional service! We will be back! The atmosphere was wonderful and of course, clean and inviting.More

Thank racheldunn1
Response from JGNB123, Guest Relations Manager at Jerusalem Gardens Hotel & SpaResponded today

Dear Rachel, I am delighted by your wonderful review and to read that you enjoyed the great atmosphere and were happy with our great service here, especially by Yazed, and I'm glad you enjoyed the drinks at the Lobby Bar. We'll definitely look forward to...More

Reviewed 5 days ago via mobile

Terrible hotel. Terrible service. I stayed there and asked for a quiet room. When I was trying to get sleep, the entire floor was noisy filled with drunks. Later, the electricity was out and the hotel phone didn’t work. I complained in the morning about...More

Thank babegirl302
Reviewed 1 week ago via mobile

The waitor Yazed in the lobby is extremely helpful and friendly. Thank you for providing us with refreshments and being accommodating! We had a great stay at the hotel and look forward to coming back in the future.

Thank kimmytrip2018
Response from JGNB123, Guest Relations Manager at Jerusalem Gardens Hotel & SpaResponded 6 days ago

Dear Kimmy, I'm happy to read that you enjoyed our accommodating staff, especially Yazed, here at the Jerusalem Gardens Hotel. We look forward to welcoming you back to Jerusalem Gardens Hotel & Spa, Sincerely, Nofia

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About
Amenities
Top amenities
Pool
Fitness Center with Gym / Workout Room
Free Parking
Restaurant
Room Service
Free High Speed Internet (WiFi)
Breakfast included
Spa
Hotel Amenities
Free Parking
Room Service
Breakfast included
Business Center with Internet Access
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Room amenities
Air Conditioning
Refrigerator in room
Things to do
Pool
Fitness Center with Gym / Workout Room
Restaurant
Spa
Hot Tub
Heated pool
Indoor pool
Outdoor pool
Details
Price range
$102 - $229 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#15 Spa Hotel in Jerusalem
#27 Luxury Hotel in Jerusalem
Room types
Non-Smoking Rooms, Family Rooms
Details
Price range
$102 - $229 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#15 Spa Hotel in Jerusalem
#27 Luxury Hotel in Jerusalem
Room types
Non-Smoking Rooms, Family Rooms
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Traveler (145)
Room & Suite (59)
Pool & Beach (21)
Dining (12)
Family and Play Areas (3)
Business Center & Event Rooms (2)
Questions & Answers
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SHIRLEY L
March 22, 2018|
AnswerShow all 5 answers
Response from Toniej | Reviewed this property |
This hotel is nowhere close to as good as it thinks and advertises it is. At least, that’s how we found it. If you’re comparing it to superior rooms you’ve stayed in elsewhere, I’d run now and book somewhere far away, before... More
1
Vote
Proviidence K
September 24, 2017|
AnswerShow all 7 answers
Response from Evelyne A | Reviewed this property |
Sorry i just saw this. No I do not think so. EA
0
Votes
Google Translation
marksS5829SM
May 25, 2017|
Answer
Response from הדר י | Reviewed this property |
yes, but its more like a half-siting-half lying kind of thing...
0
Votes
Room Tips
"Chose another Hotel"
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"wedding reception - wedding suite"
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"Rooms with balconies a little small"
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"The hotel has spcious rooms for disabled guests"
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