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1/28/2018 1/29/2018
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    Hotel Prima Palace

    2 Pines Street, Jerusalem 91280, Israel
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    1/28/2018 1/29/2018
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    Traveler (35)
    Room & Suite (13)
    Dining (5)
    Overview
    • Excellent58%
    • Very good24%
    • Average9%
    • Poor8%
    • Terrible1%
    Travelers talk about
    “orthodox jews” (5 reviews)
    “light rail” (15 reviews)
    “mahane yehuda” (7 reviews)
    Free Wifi
    Breakfast Buffet
    Air Conditioning
    Non-Smoking Hotel
    Restaurant
    Suites
    Bar/Lounge
    Concierge
    Wheelchair access
    Conference Facilities
    Dry Cleaning
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    Rooms
    Jan 28Jan 29
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    1 room, 2 adults, 0 children
    Standard Room

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    Standard Room

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    Write a ReviewReviews (265)
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    1 - 5 of 210 reviews

    Reviewed yesterday

    Think twice about booking with this hotel! I was supposed to arrive at the hotel Sunday night, but my flight to Tel Aviv was cancelled, and the earliest flight i could re-book on was for Tuesday. I called the hotel to tell them that my...More

    Thank Samuel K
    Reviewed 6 days ago via mobile

    The food was the best that I’ve had thus far, the pillows/bed were very comfortable, and the bar was a fun vibe. The shower was warm, and the toilet flushed my large poop! Being in jerusalem was a great experience and this hotel made it...More

    Thank Sarah K
    Response from Avi_Palace, General Manager at Hotel Prima PalaceResponded 4 days ago

    Dear Sarah Thank you for your comments!! See you again soon Avi

    Reviewed 1 week ago via mobile

    We had a wonderful experience at the hotel. The staff was great and friendly especially those at the front desk. The breakfasts were plentiful and again the staff at breakfast were always in good spirit and helpful.

    Thank ydfrankel
    Response from Monique W, Front Office Manager at Hotel Prima PalaceResponded 5 days ago

    Thank You for your comments. we hope to see you on your next trip to Jerusalem .

    Reviewed 1 week ago

    we had a terrible experience at this hotel. The bed was full of hair, the bathtub had hair in it. Takes 5 phonecalls and begging to get them to open the parking for you. our electornic key did not work and they didnt manage to...More

    Thank Israel-trip2010
    Response from Avi_Palace, General Manager at Hotel Prima PalaceResponded 4 days ago

    Dear Guest Thank you for taking time to post your feedback. I am sorry to hear that you have had a bed experience while stayin with us. We make every effort to please all of our guests. I am sorry not to have had the...More

    Reviewed 3 weeks ago

    This hotel is not far from the central markets and is near the light rail. The beds were spacious and comfortable. The hotel service was wonderful in making sure everything was arranged for us to get back to the airport for our return home. We...More

    Thank RCraigb
    Response from Avi_Palace, General Manager at Hotel Prima PalaceResponded 3 weeks ago

    Dear Guest Thank you very much for sharing your impression from the Prima Palace hotel. I am happy to hear that you enjoyed your stay with us, again. We look foreard to welcoming you again in ther future. Best regards Avi

    About
    Awards & Recognition
    Travelers' Choice2017 Winner
    Certificate of Excellence
    Amenities
    • Top amenities
    • Bar/Lounge
    • Free High Speed Internet ( WiFi )
    • Restaurant
    • Hotel Amenities
    • Meeting Rooms
    • Laundry Service
    • Multilingual Staff
    • Conference Facilities
    • Dry Cleaning
    • Concierge
    • Banquet Room
    • Room amenities
    • Air Conditioning
    • Refrigerator in room
    • Things to do
    • Bar/Lounge
    • Restaurant
    Details
    • Price range
    • $115 - $224 (Based on Average Rates for a Standard Room)
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Accessible rooms ,
    • Family Rooms
    • Number of rooms
    • 76
    • Reservation Options
    • TripAdvisor is proud to partner with Booking.com, Expedia, Hotels.com, Orbitz, Agoda, Travelocity, Hotwire, HotelQuickly, Cancelon, getaroom.com and TripOnline SA so you can book your Hotel Prima Palace reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
    • Location
    • Israel >
    • Jerusalem District >
    • Jerusalem
    • Also Known As
    • Prima Palace Jerusalem
    Add Photo Photos
    Traveler (35)
    Room & Suite (13)
    Dining (5)
    Hotel & Grounds (46)
    Business Center & Event Rooms (5)
    Bathroom (4)
    Family and Play Areas (1)
    Nearby
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    Ask a question
    Questions & Answers
    darkness777
    February 27, 2017|
    AnswerShow all 4 answers
    Response from אבי ב |
    Dear sir You can use electricity in the guest room,not in public areas. No loud music please. We kindly ask you to adhere to a modest dress code,no shirts or tank tops etc. Thank you
    1
    Vote
    one5piri
    November 16, 2016|
    AnswerShow all 3 answers
    Response from Deena M | Property representative |
    Hello, I wou slice to help but a few factors apply such as if you are Israeli and paying car or not and the room you requested. You have a few options. Go book through our website or call +972-3-5522220. If you do not get... More
    0
    Votes
    cbs0mmer
    September 14, 2016|
    AnswerShow all 4 answers
    Response from shraga18 | Reviewed this property |
    U have to make sure wean u book it should say breakfast including
    0
    Votes
    Room Tips
    "Pick an alternative hotel"
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    "deluxe rooms only"
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    "The best rooms are the corner rooms that are called deluxe."
    Read review
    "If you are staying for Friday night ask for a room away far away from the Shabbat elevator as it beeps loudly..."
    Read review
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