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Leonardo Plaza Hotel Jerusalem

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Leonardo Plaza Hotel Jerusalem
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1,231 Reviews from our TripAdvisor Community

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Showing 1,023: English reviews
Level Contributor
14 reviews
4 hotel reviews
4 of 5 stars Reviewed 6 days ago NEW via mobile

A good hotel for the entire family with great swimming pool. This hotel is very close from mamila area and the holy city. Rooms are old fashioned but with good comfort. Staff really professional and efficient. Even parking is easy. Only point is an ugly building just in front of the hotel but not something that will kill your journey.

Helpful?
Thank Jacques-Elie L
Brooklyn, New York
1 review
5 of 5 stars Reviewed 1 week ago

The hotel review in my opinion is 10 star-the best! The ambiance of the hotel is very elegant and refined. The staff members are excellent professionals who are extremely accomdating, warm, and look to make our stay as comfortable as possible. Sufian at the front desk was extremely helpful with all our needs to make our stay as pleasant as... More 

Helpful?
Thank juliealthkefati
Tel Aviv, Israel
1 review
1 of 5 stars Reviewed 2 weeks ago

We stayed for 2 nights in that worst hotel ever! our "journey" begin the check-in that took forever, to problems with our keys to the room ( 5 times!) that refused to open our door, to bad and apathetic service from the front office staff( one woman and 3 men). the worst part was that i've been told that i... More 

Helpful?
Thank natinat2
Brooklyn, New York
Level Contributor
1 review
4 of 5 stars Reviewed 4 weeks ago

The best part about the hotel is the friendly staff. Sufian at the front desk was always helpful and accommodating. Suzann greeted us every morning at breakfast and actually acted on whatever issues were discussed. The dining room staff is amazing: Othman who greeted us so warmly every morning and Shabbat and all the other staff (Maya, Murevan, Ahmed, Achmad,... More 

Helpful?
Thank debbie54655
Suzan V, Public Relations Manager at Leonardo Plaza Hotel Jerusalem, responded to this review

Thank you for taking the time to post such graceful grattitude. Our staff loves to make travelers feel at home in Jerusalem. I read your compliments to the entire staff and it made them smile, thank you. It was an honor to host you and invite you to stay with us on your next visit. and ofcourse your comments are... More 

englewood,nj usa
Level Contributor
7 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 4 weeks ago

the last few trips to jerusalem I've stayed at the leonardo plaza. well located, great service, amazing food. the guest relations person, Suzan was so helpful. she recognized me from past trips. she made a point to visit with me, and inquire about my family and all. behind the front desk they are all so accommodating. Sufien welcomes you back... More 

Helpful?
Thank jacqui13_10
Suzan V, Guest Relations Manager at Leonardo Plaza Hotel Jerusalem, responded to this review

Thank you for taking the time to post such graceful grattitude. Our staff loves to make travelers feel at home in Jerusalem. I read your compliments to the entire front desk Staff and it made them smile, thank you. It was an honor to host you and invite you to stay with us on your next visit. More 

Atlanta, Georgia
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed July 19, 2016

I stayed at this hotel for three nights recently. The front desk and and other staff were welcoming, helpful and courteous. However, it was disconcerting that most (not all) of the doormen, who are the face of the hotel, did not return greetings. In spite of that, I enjoyed my stay. The ambience of the hotel is outstanding; the food... More 

Helpful?
Thank Jacel6057
Suzan V, Public Relations Manager at Leonardo Plaza Hotel Jerusalem, responded to this review

Thank you for the nice review of our staff, I will be sure to pass on your comments. We pride ourselves on customer service and Eliot is one of our most experienced. There are many hotels in Jerusalem and we appreciate your business while on vacation. regards, More 

New York City, New York
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed July 18, 2016 via mobile

We check in for shabbat the hotel is nice needs some updating but staff were amazing made us feel like home with great views form your room looking over the old city management is on point specially raja al-katib and Susan vaknin made sure we were taking care off sufain at from desk is amazing very helpful knows his stuff... More 

Helpful?
Thank highline1437
Suzan V, Public Relations Manager at Leonardo Plaza Hotel Jerusalem, responded to this review

Thank you for the nice review of our staff, I will be sure to pass on your comments. We pride ourselves on customer service and Eliot is one of our most experienced. There are many hotels in Jerusalem and we appreciate your business while on vacation. More 

Level Contributor
27 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed July 17, 2016

We spent Shabbat at the hotel. The staff and service were great and the room (a family suite) was very large and accommodating. If you observe Shabbat and are on a budget, this hotel is not for you. The meal for Shabbat lunch (not even Friday dinner) was 1300 shekels for a family of four. It was very expensive and... More 

Helpful?
Thank Jon S
Chicago, Illinois
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed July 17, 2016

Even with over 25 stays at this hotel, each time is special From Odeh's broad welcoming smile at check in and all those at the front desk each guest feels personally welcomed. Service, including maintenance , is quick, efficient, and friendly. Ahmed and Othman in the dining room along with Boris made us feel so very special at breakfast every... More 

Helpful?
Thank Benjamin S
Suzan V, Public Relations Manager at Leonardo Plaza Hotel Jerusalem, responded to this review

Thank you for taking the time to post such graceful grattitude. Our staff loves to make travelers feel at home in Jerusalem. I read your compliments to the entire front desk Staff and the Waiters you mentioned in your feedback, and it made them smile, thank you. It was an honor to host your group and invite you to stay... More 

Jerusalem, Israel
1 review
3 of 5 stars Reviewed July 10, 2016

Sufiyan at the front desk helped me a lot with an endless amount of patience and care. I stayed at the hotel for Shabbat and the food was great, my time davening at the hotel's shul was inspiring. I was given a great room on the 22nd floor with an awesome balcony. I could see both the new and old... More 

Helpful?
Thank mercedesverrier
Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Restaurant
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Spa
  • Free Breakfast
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
Things to do
  • Pool
  • Restaurant
  • Spa
  • Hot Tub
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Room Service
  • Free Breakfast
  • Business Center with Internet Access
  • Babysitting
Official Description (provided by the hotel)
If you want a perfect holiday in the Holy City, Leonardo Plaza Jerusalem is the place to be at. Within walking distance from the Independence Park and the Western Wall, Leonardo Plaza Jerusalem is a tranquil island in the heart of the historic city bustling with life. Feel the luxury of Leonardo Plaza Jerusalem: the hotel’s gourmet restaurants offer a unique culinary experience, the swimming pool is comfortable and inviting, and in summer a festive barbecue is held on the terrace of the hotel, which overlooks the Old City. The combination of the holy atmosphere of the Old City with the modern luxury provided by the hotels facilities guarantees you a relaxing and pampering holiday which will be more than perfect. ... more   less 

Additional Information about Leonardo Plaza Hotel Jerusalem

Address: 47 King George Street, Jerusalem 91076, Israel
Location: Israel > Jerusalem District > Jerusalem
Price Range: $187 - $404 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Leonardo Plaza Hotel Jerusalem 5*
Number of rooms: 270
Reservation Options:
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Also Known As:
Leonardo Plaza Jerusalem Hotel Jerusalem
Sheraton Jerusalem
Jerusalem Sheraton
Hotel Style:
#14 Spa Hotel in Jerusalem
#14 Romantic Hotel in Jerusalem
#17 Business Hotel in Jerusalem
#19 Family Hotel in Jerusalem
#27 Luxury Hotel in Jerusalem
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