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Leonardo Plaza Hotel Jerusalem

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Traveler (321)
Room & Suite (244)
Dining (69)
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Overview
  • Excellent61%
  • Very good23%
  • Average9%
  • Poor4%
  • Terrible3%
Travelers talk about
“primavera”(20 reviews)
“shalom kadosh”(13 reviews)
“old city”(294 reviews)
Free Wifi
Breakfast included
Air Conditioning
Pool
Non-Smoking Rooms
Restaurant
Room Service
5 Star Hotel
All hotel details
Offers from Leonardo Plaza Hotel Jerusalem
Special Offer: Jerusalem Film Festival
Offers from Leonardo Plaza Hotel Jerusalem
Special Offer: Jerusalem Film Festival
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Rooms
May 6May 7
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (1,524)
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1,229 results
Traveler rating
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718
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1 - 5 of 1,229 reviews
Reviewed yesterday via mobile

This hotel is in desperate need of renovation. The management and staff just do NOT give a damn. We stayed in a handicapped room with moldy shower curtain, towel bar on the ceiling. Every day we were brought towels that were ripped. The furniture was...More

Thank Ellen S
Response from Ronit E, Guest Relations Manager at Leonardo Plaza Hotel JerusalemResponded yesterday

Dear Ellen, Thank you for taking the time to give us feedback about your stay. Our goal is to provide the highest level of service to our guests, and make sure their stay here is comfortable and relaxing as possible. We sorry you were not...More

Hotel's Favorite
Reviewed February 21, 2018 via mobile

A good hotel, with an excellent stuff and great service. Located in the central part of the city, gives you a strategic view and a minutes walk to any major/important/public/historical site in this wonderful city. The Spa is fabulous; small and yet so comfortable and...More

Thank David_Narodetsky
Response from Ronit E, Guest Relations Manager at Leonardo Plaza Hotel JerusalemResponded February 22, 2018

Dear David, Thank you so much for investing time to write a review about your stay in our hotel. I am very happy you enjoyed your stay with us. We thank you kindly for acknowledging our staff member for their efforts and reliability. We are...More

Reviewed 2 days ago via mobile

We stayed in this hotel as part of the group tour to Holy Land in 2018. The room was not well maintained, similar to other Leonardo’s hotels. It’s very outdated and old-fashioned. The carpet in the room was a bit dusty, some parts of the...More

Thank ANJ002
Response from Ronit E, Guest Relations Manager at Leonardo Plaza Hotel JerusalemResponded yesterday

Dear Guest, Thank you so much for investing time to write a review about your stay in our hotel. I am very happy you enjoyed your stay with us. We are proud to provide the high level of service to our guests, and are very...More

Reviewed 4 days ago

Great location, walking distance from key sites. Rooms are clean and comfortable. Great views over Jerusalem and historic old city. Extensive breakfast with fresh and high quality ingredients. Friendly and considerate staff. Soufian at front desk was especially helpful and welcoming, and Ronit and Shelly...More

Thank Revlis47
Response from Ronit E, Guest Relations Manager at Leonardo Plaza Hotel JerusalemResponded 4 days ago

Dear Revlis, Thank you so much for investing time to write a review about your stay in our hotel. I am very happy you enjoyed your stay with us. We thank you kindly for acknowledging our staff member for their efforts and reliability. We are...More

Reviewed 2 weeks ago

Stayed for 5 nights – 260 dollars for a standard double room (1person) Business trip and you expect to find the "basic stuff" in your room, no coffee or tea, no iron or iron board (you have to go to either the 20th or the...More

Thank TinaStockholm
Response from Ronit E, Guest Relations Manager at Leonardo Plaza Hotel JerusalemResponded 2 weeks ago

Dear Tina, Thank you for taking the time to give us feedback about your stay. Our goal is to provide the highest level of service to our guests, and make sure their stay here is comfortable and relaxing as possible. We sorry you were not...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Restaurant
Room Service
Free High Speed Internet (WiFi)
Fitness Center with Gym / Workout Room
Breakfast included
Spa
Hotel Amenities
Business Center with Internet Access
Room Service
Breakfast included
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Babysitting
Room amenities
Air Conditioning
Minibar
Things to do
Pool
Restaurant
Fitness Center with Gym / Workout Room
Spa
Outdoor pool
Details
Price range
$176 - $452 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#11 Spa Hotel in Jerusalem
#13 Romantic Hotel in Jerusalem
#17 Business Hotel in Jerusalem
#17 Family Hotel in Jerusalem
#19 Luxury Hotel in Jerusalem
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
$176 - $452 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#11 Spa Hotel in Jerusalem
#13 Romantic Hotel in Jerusalem
#17 Business Hotel in Jerusalem
#17 Family Hotel in Jerusalem
#19 Luxury Hotel in Jerusalem
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
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Traveler (321)
Room & Suite (244)
Dining (69)
Pool & Beach (34)
Amenities (19)
Family and Play Areas (3)
Business Center & Event Rooms (3)
Questions & Answers
Ask a question
tammyluzar
April 16, 2018|
AnswerShow all 3 answers
Response from Ronit E | Property representative |
Dear Tammy, we have an adapter in the front desk for our guest. Please let me know if there is anything else you will need. Kind Regards, Ronit Elispur Guest relation manager
0
Votes
sylvanlaker
March 12, 2018|
AnswerShow all 9 answers
Response from Louis B | Reviewed this property |
You can get a can at the airport, it should cost approxmently 250 shekels $60-$70
0
Votes
Lowell G
February 26, 2018|
AnswerShow all 2 answers
Response from Ronit E | Property representative |
Dear Lowell, You need to add them to the review. there is an option in the review itself. Ronit
0
Votes
Room Tips
"avoid rooms overlooking the Construction site, very very noisy"
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"Stay away from the elevators"
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"the room had a small refrigerator in it which was helpful, lots of closet space, very comfortable bed with..."
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"Friends had a balcony overlooking the city. We would have loved a balcony!"
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