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Leonardo Plaza Hotel Jerusalem

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Leonardo Plaza Hotel Jerusalem
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1,296 Reviews from our TripAdvisor Community

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Showing 1,068: English reviews
Reviewed yesterday NEW

My wife & I both noticed a wide range of improvements this time in the service, as well as new menus for the kosher restaurants and breakfast. A noticeable difference. I'm assuming they are now competing with the Waldorf Astoria down the road for the (Jewish) religious clientele. Although the Plaza is not a 5 Star hotel, it tries to...

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Helpful?
Thank Hirschel M
Reviewed 5 days ago NEWvia mobile

The service in the hotel was amazing, they were really nice. The rooms were great, the beds, showers ect... we're all really good. I don't have anything bad to same about the hotel, I was more then satisfied.

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Helpful?
Thank Bobby M
Rotem L, Guest Relations Representative at Leonardo Plaza Hotel Jerusalem, responded to this review

Dear Bobby, Thank you very much for taking the time to write this kind review about your perfect stay in our hotel. It is always a pleasure to receive such a pleasant feedback. We are proud to provide the high level of service to our guests and are very happy you enjoyed your stay with us. Sincerely yours, Rotem Lavon...

hertzlia
Reviewed 6 days ago NEW

Located in the city center. Close to most attractions of Jerusalem. The rooms and bathrooms very clean and well equipped. Breakfast and dinner are very good and varied. The team is very professional and courteous. It is recommended to visit this hotel.

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Helpful?
Thank beni h
Rotem L, Guest Relations Representative at Leonardo Plaza Hotel Jerusalem, responded to this review

Dear beni, Thank you for recommending us to the public on TripAdvisor. I am very happy to hear you enjoyed our great location, famous meals and beautiful rooms. I will be sure to share your comment with the management. We hope you will continue to choose our hotel when visiting Jerusalem. Sincerely yours, Rotem Lavon Guest Relations Representative

Los Angeles, California
Reviewed 1 week ago

This hotel is conveniently located in the heart of Jerusalem, about a 20-25 minute walk to the Old City, about a 10 minute walk from Ben Yehuda St, and a 15-20 minute walk to the Mahane Yehuda St. market. It is also about a two or three minute walk to the American consulate, should things go south. The food is...

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Helpful?
Thank obizerokenobi
Rotem L, Guest Relations Representative at Leonardo Plaza Hotel Jerusalem, responded to this review

Dear guest, Thank you for taking the time to post this review. You are right, our central location makes our beautiful city of Jerusalem very accessible, and I am happy you enjoyed it. We hope to see you again on your next visit to our beautiful city. Sincerely yours, Rotem Lavon Guest Relations Representative

Reviewed 1 week ago via mobile

Great! Very very very very attentive service. Yael the PR representative was very nice. The managers from all shifts asked if we were good. Multiple times. And all were very nice. Room is clean and comfortable. Price is amazing

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Helpful?
Thank Feige G
Rotem L, Guest Relations Representative at Leonardo Plaza Hotel Jerusalem, responded to this review

Dear Feige, Thank you so much for investing time to write a review about your stay in our hotel. I am very happy you enjoyed your stay with us. It is highly appreciated your acknowledgment of our staff. Thank you for the warm comment. It will be our pleasure to host you again in your forthcoming visits. Sincerely yours, Rotem...

Reviewed 2 weeks ago via mobile

Great location, great food, shef restaurant, great service and excellent relation manager. The rooms are renovated and the view is gorgeous I defently will be back again. Great people very clean. Personal treatment.

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Helpful?
Thank A.M. F
Rotem L, Guest Relations Representative at Leonardo Plaza Hotel Jerusalem, responded to this review

Dear guest, Thank you for writing such a warm review. I am so happy to read that you enjoyed our great location, food and service. It will be our pleasure to host you again in the future! Sincerely yours, Rotem Lavon Guest Relations Representative

Karmiel, Israel
Reviewed 3 weeks ago

This is a relatively large hotel, located at walking distance from Jerusalem Center. The staff at the reception desk were friendly and helpful. The room was nice, spacious and clean, we were on a high floor and the view was spectacular (we could see the old city and it's surrounding walls. Breakfast was nice, a lot of assortment. Good parking,...

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Helpful?
Thank avamir
Rotem L, Guest Relations Representative at Leonardo Plaza Hotel Jerusalem, responded to this review

Dear Guest, Thank you so much for taking the time to review our hotel. It's nice to hear about your positive experience with the rooms, Breakfast and staff and I am glad that you enjoyed your stay with us. We look forward to hosting you again on your next trip. Sincerely yours, Rotem Lavon Guest Relations Representative

Reviewed 4 weeks ago via mobile

We are very pleased with Leonardo plaza hotel!!!! Good services good breakfast !!!! They help with services! Very convenient closed to everything The rooms are confortable and clean We definitely will come back to this hotel

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Thank Doris E
Rotem L, Guest Relations Representative at Leonardo Plaza Hotel Jerusalem, responded to this review

Dear Doris, My many thanks for your review; it is rewarding to know we succeed in providing superb hospitality . I will definitely pass your comments to the entire staff. It will be our pleasure to host you again in the future, for many more wonderful experiences. Sincerely yours, Rotem Lavon Guest Relations Representative

Reviewed 4 weeks ago

Thhe best place, great location, reasonable rates,great food and beautiful clean rooms. Breakfast enough to eat to keep you going all day,great spa. Very fast elevators. Grat synagogue with minyen every morning.

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Helpful?
Thank Yossi S
Rotem L, Guest Relations Representative at Leonardo Plaza Hotel Jerusalem, responded to this review

Dear Yossi, Thank you for taking the time to give us feedback. It is always nice to hear that our guests enjoyed their time here. Our central location and famous breakfasts are only two of many reasons why people choose to stay with us, and I am glad that you enjoyed your stay here. It will be our pleasure to...

Lawrence, New York
Reviewed 4 weeks ago

Our stay at the Leonardo plaza from 12/15 - 12/ 19 has been very pleasant. The guest relations representative has gone out of her way to accommodate us. In general the staff has been there when needed. I am sure we will seek these Accomadations in future travels.

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Thank vze2b6gv
Rotem L, Guest Relations Representative at Leonardo Plaza Hotel Jerusalem, responded to this review

Dear Mrs. Keehn, Thank you very much for taking the time to write this review about your stay in our hotel. I'm glad you enjoyed your stay with us. It's been a pleasure to meet you and I look forward to hosting you again in the future! Sincerely yours, Rotem Lavon Guest Relations Representative

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Room Service
  • Fitness Center with Gym / Workout Room
  • Spa
  • Breakfast included
About the property
  • Wheelchair access
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Spa
  • Hot Tub
Room types
  • Suites
  • Accessible rooms
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Business Center with Internet Access
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Breakfast included
  • Babysitting
Official Description (provided by the hotel)
If you want a perfect holiday in the Holy City, Leonardo Plaza Jerusalem is the place to be at. Within walking distance from the Independence Park and the Western Wall, Leonardo Plaza Jerusalem is a tranquil island in the heart of the historic city bustling with life. Feel the luxury of Leonardo Plaza Jerusalem: the hotel’s gourmet restaurants offer a unique culinary experience, the swimming pool is comfortable and inviting, and in summer a festive barbecue is held on the terrace of the hotel, which overlooks the Old City. The combination of the holy atmosphere of the Old City with the modern luxury provided by the hotels facilities guarantees you a relaxing and pampering holiday which will be more than perfect. ... more   less 

Additional Information about Leonardo Plaza Hotel Jerusalem

Address: 47 King George Street, Jerusalem 91076, Israel
Location: Israel > Jerusalem District > Jerusalem
Price Range: $154 - $376 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Leonardo Plaza Hotel Jerusalem 5*
Number of rooms: 270
Reservation Options:
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Also Known As:
Leonardo Plaza Jerusalem Hotel Jerusalem
Sheraton Jerusalem
Jerusalem Sheraton
Hotel Style:
#11 Spa Hotel in Jerusalem
#14 Romantic Hotel in Jerusalem
#17 Business Hotel in Jerusalem
#19 Family Hotel in Jerusalem
#23 Luxury Hotel in Jerusalem
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Questions & Answers

Here's what travelers have asked, with answers from Leonardo Plaza Hotel Jerusalem staff and other travelers.
24 questions
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Questions? Get answers from Leonardo Plaza Hotel Jerusalem staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“I would recommend the balcony rooms between the 8th - 10th floors”
 of 5 bubbles hirschelm, yesterday | Read review
“try to get high floors for view of Jerusalem”
 of 5 bubbles avamir, 3 weeks ago | Read review
“all rooms are great”
 of 5 bubbles 84yossis, 4 weeks ago | Read review
“old city view”
 of 5 bubbles 297tide, Dec 11, 2016 | Read review
“Views are available from every room, but the view is just the city of Jerusalem.”
 of 5 bubbles philipc478, Nov 29, 2016 | Read review
5 of 5
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