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Jerusalem Gate Hotel

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Jerusalem Gate Hotel
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381 Reviews from our TripAdvisor Community

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Showing 222: English reviews
Mumbai (Bombay), India
Level Contributor
107 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
3 of 5 stars Reviewed 1 week ago

Since the hotel is at the entrance of Jerusalem.. Its called Jerusalem Gate hotel.. It has bus and train station just round teh corner and also shops around.. We arrived during the Shabat period and hence the hotel was full of Jews staying at the hotel and worshippig in teh synagogue thus there was no service avaulabke and 1 lift... More 

Helpful?
Thank vickygada
6, Granville Avenue
2 reviews
3 of 5 stars Reviewed 4 weeks ago

The hotel staff would not honour the booking we made with Gala hotels which they say was arranged by 'Tourico' -( a name unfamiliar to us, the customer) although we showed them the receipt from Gala Hotels to prove our purchase. They stated Gala Hotels had not booked the suite for which we had proof of purchase. We had also... More 

Review collected in partnership with Galahotels.com

Helpful?
Thank Samuel B
Richmond Hill, Ontario
Level Contributor
67 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
2 of 5 stars Reviewed 4 weeks ago

Despite the nice lobby, the bathrooms in this hotel are awful. The shower was scalding hot with barely any cold water to complement it. The toilet paper was scarce and rough, and was not ever replaced over the 3 night stay. Bed sheets also had stains on them. Food was good in the hotel restaurant, but the poor room experience... More 

Helpful?
Thank Tyler R
Adi O, Manager at Jerusalem Gate Hotel, responded to this review

Dear Guest , Thank you very much for taking the time to write us a feedback. We took a note of the matters that you have mentioned and will share them with our teams to ensure best customer experience and stay in our hotel. Looking forward to welcoming you again at the Jerusalem Gate hotel trusting your understanding that these... More 

Travelers are raving about these Jerusalem hotels

Christchurch, New Zealand
Level Contributor
83 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
4 of 5 stars Reviewed August 19, 2016

We stayed here for 2 nights as part of our Topdeck tour. Having stayed in Egypt this was a refreshing change! The hotel is very smart with a large foyer and plenty of rooms. The rooms themselves were small but had everything you needed. The beds were big and comfortable, there was a fridge and good air conditioning. The bathroom... More 

Helpful?
Thank Terran N
Adi O, Manager at Jerusalem Gate Hotel, responded to this review

Dear Guest Thank you very much for your feedback. We're very pleased that you have enjoyed the hotel bedding ,breakfast , good wi-fi quality and also have appreciated the hotel amenities. We really hope to see you again among our guests for your next stay in Jerusalem . The Jerusalem Gate Hotel Management Team. More 

2 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
1 of 5 stars Reviewed August 14, 2016 via mobile

I do not recommend this hotel for many reasons. The first reason is the rooms do not have bed sheets. I am serious. The rooms don't have bed sheets. Secondly, my toilet seats aren't attached to the seat. I have been going to the bathroom with the toilet seat unconnected to the toilet. Thirdly, the hotel management is extremely grumpy,... More 

Helpful?
4 Thank Noamfox99
Adi O, Manager at Jerusalem Gate Hotel, responded to this review

Dear guest , The hotel's Directors and staff members are very sensitive to guests' comments and reviews. Each topic is thoroughly verified and constant actions are taken to ensure the quality of service hotel guests stay. We appreciate your feedback and trust that you will see them as an isolated matters and not a common practice of our hotel service.... More 

London, United Kingdom
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed July 29, 2016

the day time receptionist is a very kind helpful young man Nothing was too much trouble for him He remembered me from my last visit that was good ! The room cleaners were slow and not very through no other reviews

Helpful?
1 Thank vlaidler14
Adi O, Manager at Jerusalem Gate Hotel, responded to this review

Dear Guest Thank you for choosing the Jerusalem Gate Hotel and also thank you for your feedback We're very pleased that you have appreciated the service at the reception desk . We took a note of the matter you have mentioned and will share it with the relevant department . We really hope to see you again among our guests... More 

Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed July 28, 2016 via mobile

We stayed there for 2 days of a ten days pilgrimage to Israel. The environment was good but have a terrible experience with my room close to a lift due to constant use Not all the staff were welcoming though. As they could not be bothered seeing us struggling to bring our luggage in upon our arrival . These not... More 

Helpful?
Thank bejoy2
Adi O, Manager at Jerusalem Gate Hotel, responded to this review

Dear Guest Thank you very much for your feedback . We're very pleased that you have enjoyed the hotel environnement and the food . We took a note of the matter you have mentioned and will share them with our teams in order to ensure best customer experience and stay in our hotel Hoping seeing you again among our guests... More 

Rosebud, Australia
Level Contributor
154 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
4 of 5 stars Reviewed July 21, 2016

Came here with my mum and a group, truly amazing place, close to everything. You really get an understanding on culture and history. It is one to add to your bucket list! I loved every moment in Jerusalem, I felt safe and the local people are wonderful.

Helpful?
1 Thank Carmela D
Adi O, Manager at Jerusalem Gate Hotel, responded to this review

Dear Guest Thank you for choosing the Jerusalem Gate Hotel and also thank you for your feedback. We're very pleased that you have enjoyed the hotel location and your stay in general . We really hope to see you again among our guests for your next stay in Jerusalem . The Jerusalem Gate Hotel Management Team More 

1 review
5 of 5 stars Reviewed July 12, 2016 via mobile

We stayed at the Jerusalem Gate Hotel in June. The hotel has a great location specious lobby ,cosy rooms with Wifi,and the stuff was very pleasant and helpful. The hotel is very close to the central bus station and the the light rail. Very recommended.

Helpful?
Thank Tinaklm
1 review
5 of 5 stars Reviewed July 11, 2016 via mobile

super hotel in a great location withba wonderful staff - what more can anyone want? spent 3 very comfortable nights here with lots of fun,,, also there is nice breakfast and all very clean and welcoming... the hotel is beside a big mall and bus station nice lobby and new furniture also fun,friendly, sweet people to talk to they made... More 

Helpful?
Thank Raghad N
Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Free Parking
  • Restaurant
  • Free Breakfast
About the property
  • Wheelchair access
Things to do
  • Bar/Lounge
  • Restaurant
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
  • Paid Wifi
  • Paid Internet
Services
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Room Service
  • Free Parking
  • Free Breakfast
  • Dry Cleaning
  • Laundry Service
  • Multilingual Staff
Official Description (provided by the hotel)
Jerusalem hotels: old tradition, special atmosphere, warm reception and great Jerusalem hospitality. The Jerusalem Gate Hotel conceptualizes everything that a Jerusalem hotel in the Holy City has. It embodies a spirit of health, happiness & high standards of service. Amongst all, the true Jewish ambiance of what is specific to a unique Hotel in Jerusalem. Its easily accessible to any part of the city. The Jerusalem Gate Hotel is one of the best Jerusalem hotels. It has 10 floors, 298 rooms, comfort rooms, to deluxe rooms, singles, doubles, twins and triples for the family. The rooms featuring air conditioning unit / heating, direct dial phone, cable TV, hair dryer and free Wi-Fi in the lobby and hotel's rooms. .A multilingual team is always available for you. Our Shopping Mall, attached to the Hotel is a shopper's paradise, with a varied choice of designer stores, pharmacy, hairdressing salon, jewelry stores, fitness center and eating places. Across the road there is an emergency facility, open 24 hours per day and around the corner is the new Main Bus Terminal which allows the guest to hop on a bus to any part of the city or even to another part of Israel and also with a short walking distance from the light city train station. What makes the Jerusalem Gate Hotel unique in its kind is that this is the only hotel in Jerusalem that offers "Le Mehadrin Glatt Kosher meals" and a Mikve for men on site. ... more   less 

Additional Information about Jerusalem Gate Hotel

Address: 43 Yirmiyahu, Jerusalem 9446728, Israel
Location: Israel > Jerusalem District > Jerusalem
Price Range: $79 - $153 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Jerusalem Gate Hotel 4*
Number of rooms: 298
Reservation Options:
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Hotel Style:
#39 Luxury Hotel in Jerusalem
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