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My family and I recently visited Israel and stayed at the Crowne Plaza in
Jerusalem. We had the best time there. The area was great and the service
was impeccable! All of the amenities that you would want were available, the
view of the area...More
The hotel itself is fine, what one would expect for a place at this price point. What really stood out was the customer service, allow me to explain. We were on a 10 day trip to Israel from the USA, and at the midpoint of...More
1 Thank apachemd
Response from RIAD S, Manager at Crowne Plaza Hotel JerusalemResponded February 18, 2018
Thank you for your review regarding your recent stay at Crowne Plaza Jerusalem, Israel.
I am happy you were satisfied with the service you received.
Please be sure I've shared your comments with our faithful staff members and we all thank you for...More
Great location , near trains (direct 10 minute ride to Old City)and buses, 5 minute walk. Clean, and met all requests. Special thanks to Wissam, from the start of our stay to the end he was super! He handled a very rude lady like a...More
Response from Avital K, Public Relations Manager at Crowne Plaza Hotel JerusalemResponded 3 days ago
Thank you for your kind review! We will be very glad to welcome you again! Thank you for choosing to stay at Crowne Plaza Jerusalem Hotel!
We stayed here for several days. As a guy who's in hotels 120+ nights yearly...here's my take. The people we courteous. The room was was a bit small compared to the US. Generally clean...i.e. linens, bath...but overall it needed a deep cleaning (i.e. phone was...More
1 Thank Steve D
Response from Avital K, Duty Manager at Crowne Plaza Hotel JerusalemResponded 1 week ago
Your comments regarding cleaning will be forward to relevant departments. In addition, we are pleased to get your feedback about hotel restaurant. We Hope to have an oportunatty to welcome you again at Crowne Plaza Jerusalem Hotel in order to provide a better...More
Our group of 25 arrived in Jerusalem at the Crowne Plaza Jerusalem tired and ready for a restful evening. What a great place! From April 14 to the 18th we found good rest, great food, and a hotel where we really felt like they cared...More
1 Thank Bruce S
Response from Avital K, Public Relations Manager at Crowne Plaza Hotel JerusalemResponded 1 week ago
We are very glad to read this kind review! Thank you so much for sharing your experience at Crowne Plaza Jerusalem Hotel! Waiting to meet you again soon!