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Crowne Plaza Hotel Jerusalem

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Traveler (628)
Room & Suite (349)
Dining (92)
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Overview
  • Excellent43%
  • Very good23%
  • Average15%
  • Poor10%
  • Terrible9%
Travelers talk about
“supreme court”(17 reviews)
“old city”(122 reviews)
“business lounge”(25 reviews)
Hotel website
Name/address in local language
AMENITIES
Free Wifi
Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
4 Star Hotel
All hotel details
Additional information
Offers from Crowne Plaza Hotel Jerusalem
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Rooms
Jun 3Jun 4
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1 room, 2 adults, 0 children
Standard Room
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Reviews (1,806)
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Traveler rating
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All reviewssupreme courtold citybusiness loungethe central bus stationhigh floorfront desk staffsmall balconyan upgradebreakfast and dinnerdining roomspecial thankslight railbennynourriadknessetmarket
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1 - 5 of 1,230 reviews
Reviewed yesterday via mobile

My family and I recently visited Israel and stayed at the Crowne Plaza in Jerusalem. We had the best time there. The area was great and the service was impeccable! All of the amenities that you would want were available, the view of the area...More

Thank Carrie S
Hotel's Favorite
Reviewed February 5, 2018

The hotel itself is fine, what one would expect for a place at this price point. What really stood out was the customer service, allow me to explain. We were on a 10 day trip to Israel from the USA, and at the midpoint of...More

1  Thank apachemd
Response from RIAD S, Manager at Crowne Plaza Hotel JerusalemResponded February 18, 2018

Dear Apachemd, Thank you for your review regarding your recent stay at Crowne Plaza Jerusalem, Israel. I am happy you were satisfied with the service you received. Please be sure I've shared your comments with our faithful staff members and we all thank you for...More

Reviewed 4 days ago via mobile

Great location , near trains (direct 10 minute ride to Old City)and buses, 5 minute walk. Clean, and met all requests. Special thanks to Wissam, from the start of our stay to the end he was super! He handled a very rude lady like a...More

Thank MGF3125
Response from Avital K, Public Relations Manager at Crowne Plaza Hotel JerusalemResponded 3 days ago

Dear Guest, Thank you for your kind review! We will be very glad to welcome you again! Thank you for choosing to stay at Crowne Plaza Jerusalem Hotel! Best regards, Guest relations

Reviewed 1 week ago

We stayed here for several days. As a guy who's in hotels 120+ nights yearly...here's my take. The people we courteous. The room was was a bit small compared to the US. Generally clean...i.e. linens, bath...but overall it needed a deep cleaning (i.e. phone was...More

1  Thank Steve D
Response from Avital K, Duty Manager at Crowne Plaza Hotel JerusalemResponded 1 week ago

Dear Steve, Your comments regarding cleaning will be forward to relevant departments. In addition, we are pleased to get your feedback about hotel restaurant. We Hope to have an oportunatty to welcome you again at Crowne Plaza Jerusalem Hotel in order to provide a better...More

Reviewed 1 week ago

Our group of 25 arrived in Jerusalem at the Crowne Plaza Jerusalem tired and ready for a restful evening. What a great place! From April 14 to the 18th we found good rest, great food, and a hotel where we really felt like they cared...More

1  Thank Bruce S
Response from Avital K, Public Relations Manager at Crowne Plaza Hotel JerusalemResponded 1 week ago

Dear Bruce, We are very glad to read this kind review! Thank you so much for sharing your experience at Crowne Plaza Jerusalem Hotel! Waiting to meet you again soon! Best regards, Guest relations

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About
Amenities
Top amenities
Fitness Center with Gym / Workout Room
Free High Speed Internet (WiFi)
Spa
Pool
Room Service
Restaurant
Bar/Lounge
Hotel Amenities
Business Center with Internet Access
Children Activities (Kid / Family Friendly)
Shuttle Bus Service
Room Service
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Babysitting
Breakfast Available
Room amenities
Air Conditioning
Minibar
Things to do
Fitness Center with Gym / Workout Room
Spa
Pool
Restaurant
Bar/Lounge
Heated pool
Indoor pool
Outdoor pool
Details
Price range
$112 - $252 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#12 Family Hotel in Jerusalem
#18 Spa Hotel in Jerusalem
#21 Business Hotel in Jerusalem
#36 Luxury Hotel in Jerusalem
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
$112 - $252 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#12 Family Hotel in Jerusalem
#18 Spa Hotel in Jerusalem
#21 Business Hotel in Jerusalem
#36 Luxury Hotel in Jerusalem
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
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Traveler (628)
Room & Suite (349)
Dining (92)
Pool & Beach (35)
Business Center & Event Rooms (18)
Family and Play Areas (7)
Questions & Answers
Ask a question
Zahavah S
October 26, 2017|
AnswerShow all 6 answers
Response from Cannesgold | Reviewed this property |
Contact them directly
0
Votes
eyalandhila
October 26, 2016|
AnswerShow all 9 answers
Response from Yaelh101 | Reviewed this property |
Yes
0
Votes
Stuart S
August 23, 2016|
AnswerShow all 6 answers
Response from Judith G | Property representative |
Check in 15:00 Check out - 11:00 Best Regards Hotel Management.
0
Votes
Room Tips
"The 6th and 7th floors have been renovated most recently!"
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"not 1511 or any '11' rooms"
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"Ask for room with view to the Old City"
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"Even rooms very near the elevators are quiet."
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