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Waldorf Astoria Jerusalem

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Waldorf Astoria Jerusalem
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831 Reviews from our TripAdvisor Community

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Showing 740: English reviews
London, United Kingdom
Level Contributor
24 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
Reviewed 2 days ago NEW

I took my girlfriend, now my fiance to the Waldorf Astoria last Friday (25th) - regardless of the occasion, the hotel was better than first class. The room (King Double with balconey) was spacious and homely. We got lost in the bathroom which itself was bigger than some studio apartments! When we announced our news, the hotel laid on a... More 

Helpful?
Thank Rosslonic
1 review
Reviewed 3 days ago NEW

We booked our Sukkot Holiday stay in the Waldorf through Hotel Travel Agent in NYC . From the beginning of our booking until our last day of visit we had the ultimate hotel experience. Our rooms were well appointed, super clean, and very peaceful even though the hotel was filled to capacity. We have stayed in many a five star... More 

Helpful?
Thank Tzipora K
Atlanta, Georgia
Level Contributor
10 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 4 days ago NEW

The property is stunning. The staff is amazing and the room was right up there with every other luxury hotel I've experienced. The bedding and bed were heavenly. The rooms tastefully decorated and the level of quiet in the room was a nice touch. I only dined there for breakfast. No complaints here either. Lots of choices for every taste.... More 

Helpful?
Thank MCCnGA
Atlanta, Georgia
Level Contributor
10 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 4 days ago NEW

Every person on staff at this property acted in a courteous and professional manner. Their attention to detail was impeccable, and the room was nothing short of amazing. Top tier all the way. The beds and bedding were heavenly and that's no exaggeration. If you can't have a good experience here, you can't have one anywhere. I've stayed at several... More 

Review collected in partnership with Waldorf Astoria

Helpful?
Thank MCCnGA
Edgware, United Kingdom
1 review
Reviewed 4 days ago NEW

American service in Israel? They said it was impossible superb! enjoyed our stay and concierge was particularly helpful in negotiating with my car rental company to charge a flat tyre when they did not want to help

Review collected in partnership with Waldorf Astoria

Helpful?
Thank B6197TYjeremyp
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 5 days ago NEW

We stayed at the Waldorf for 5 days and it exceeded even what we were told about it. Above all else the interpersonal service and staff were exceptional. The service that was shown, whether is was early check in, requests for towels or ice and even non-dairy items at breakfast was above and beyond. The room was beautiful and it... More 

Helpful?
Thank Jacob S
massachusetts
Level Contributor
22 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 6 days ago NEW

Just returned from a magnificent stay at the plush elegant Waldorf. From the moment you step in front of this majestic hotel you are greeted and treated like royalty. We were greeted with a personal concierge who assisted with our baggage, check in and escort service to our grand room. The service At the Waldorf is second to none. The... More 

Helpful?
Thank awaywegoboston
WA_Jerusalem, General Manager at Waldorf Astoria Jerusalem, responded to this review

Dear awaywegoboston, We too can't wait to welcome you back for another so special stay! My thanks for your review and compliments for the team - we're proud to have earned them. Kind regards, Guy Klaiman General Manager More 

Atlanta, Georgia
Level Contributor
28 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 1 week ago

The Waldorf Astoria is the epitome of five star excellence in Jerusalem. Everything from the opulence of the property to the never ending breakfast buffet was outstanding, the rooms and bathrooms were magnificent and the staff was extremely professional and helpful.

Review collected in partnership with Waldorf Astoria

Helpful?
Thank seapoint99
WA_Jerusalem, General Manager at Waldorf Astoria Jerusalem, responded to this review

Dear seapoint99, Many thanks for taking the time to share your experience and for your lovely review. I' delighted you enjoyed our True Waldorf Service and look forward to providing many more wonderful stays. Kind regards, Guy Klaiman General Manager More 

Brooklyn, New York
Level Contributor
22 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 1 week ago via mobile

I spent a week at the Waldorf Astoria Jerusalem while visiting family in Israel. It was my first stay at that hotel. I've stayed at other "comparable" Jerusalem hotels in the past, but, in fact, there was no comparison. The Waldorf is in a league of its own. The hotel is breathtaking, yes. It is beautiful beyond beautiful. But what... More 

Helpful?
Thank Sidney G
WA_Jerusalem, General Manager at Waldorf Astoria Jerusalem, responded to this review

Dear Sidney G, I'm grateful for your heartwarming and rewarding review and so very proud to have earned it. Our team is truly caring and dedicated and you could not have given us a greater compliment. We are absolutely delighted to be your home-away-from-home! Kind regards, Guy Klaiman General Manager More 

Level Contributor
29 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed 1 week ago

From the moment we arrived, the doorman, George greeted us with a smile and continued to with eye contact each time we entered or departed, The room, a corner 1 BR suite, was well appended except for not enough closet space. While they had no spa or hospitality suite, they did give certain AMEX customers ample bar budget. The facility... More 

Helpful?
Thank Dermazoo
WA_Jerusalem, General Manager at Waldorf Astoria Jerusalem, responded to this review

Dear Dermazoo, Thank you for taking the time to post a review. I'm delighted you so enjoyed your stay and look forward to welcoming you back again for another perfect stay of True Waldorf Service. Kind regards, Guy Klaiman General Manager More 

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Fitness Center with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Room Service
  • Free Breakfast
About the property
  • Wheelchair access
Things to do
  • Fitness Center with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Suites
  • Accessible rooms
  • Smoking rooms available
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
Services
  • Meeting Rooms
  • Business Center with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Room Service
  • Free Breakfast
  • Dry Cleaning
  • Airport Transportation
  • Babysitting
Official Description (provided by the hotel)
Waldorf Astoria Jerusalem is set within a uniquely preserved ottoman facade. The meticulous restoration and ambitious construction have created an exceptional new luxury hotel which sits majestically at a crossroads between the charms of the walled Old City and the modern bustle of Jerusalem. The luxurious boutique spa, gyms, pools and saunas will open in 2017. ... more   less 

Additional Information about Waldorf Astoria Jerusalem

Address: 26-28 Gershon Agron | Adjacent to Independence Park; Mamilla district, Jerusalem 9419008, Israel
Location: Israel > Jerusalem District > Jerusalem
Price Range: $335 - $705 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Waldorf Astoria Jerusalem 5*
Number of rooms: 226
Reservation Options:
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Hotel Style:
#5 Luxury Hotel in Jerusalem
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Questions & Answers

Here's what travelers have asked, with answers from Waldorf Astoria Jerusalem staff and other travelers.
26 questions
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See all questions (26)

Questions? Get answers from Waldorf Astoria Jerusalem staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“With balcony.”
 of 5 bubbles Rosslonic, 2 days ago | Read review
“If possible, choose a room with a balcony.”
 of 5 bubbles tziporak531, 3 days ago | Read review
“upgrade to a room with a balcony and extra large bathroom”
 of 5 bubbles awaywegoboston, 6 days ago | Read review
“balcony rooms offer better views”
 of 5 bubbles alanr61, 2 weeks ago | Read review
“high floor . get a room close to the elevator. long walk”
 of 5 bubbles 161jackn, 2 weeks ago | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question
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