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Waldorf Astoria Jerusalem

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26-28 Gershon Agron Adjacent to Independence Park; Mamilla district, Jerusalem 9419008 Israel
COVID-19 update: See the added health and safety measures this property is taking.Read more
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Traveler (783)
360
Panoramas (15)
Room & Suite (393)
Travel safe during COVID-19
What you can expect during your stay
  • Face masks required for guests in public areas
  • Hand sanitizer available to guests & staff
  • Regularly sanitized high-traffic areas
  • Staff required to regularly wash hands
Updated 07/21/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Waldorf Astoria Jerusalem
Updated 07/21/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#17 of 109 hotels in Jerusalem
Location
Cleanliness
Service
Value
Travelers' Choice
Welcome to Waldorf Astoria Jerusalem, a unique experience of history and lavish modern luxury. Ideally located for discovering Jerusalem’s cultures and religions, our inspirational environment lends rich character to one of the world’s most ancient and holy cities. Designed by award-winning Turkish architect Sinan Kafadar, this relaxing retreat offers legendry True Waldorf Service and elegant accommodations, creating unforgettable experiences to last a lifetime.
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Full view
Property amenities
Valet parking
Free High Speed Internet (WiFi)
Fitness Center with Gym / Workout Room
Free breakfast
Babysitting
Airport transportation
Business Center with Internet Access
Conference facilities
Wifi
Bar / lounge
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Banquet room
Meeting rooms
Fax / photocopying
Salon
24-hour security
Baggage storage
Chapel / shrine
Concierge
Currency exchange
Newspaper
Butler service
Doorperson
24-hour check-in
24-hour front desk
Dry cleaning
Laundry service
Ironing service
Shoeshine
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Room features
Air conditioning
Housekeeping
Private balcony
Room service
Safe
Minibar
Flatscreen TV
Electric blanket
VIP room facilities
Laptop safe
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Room types
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Luxury
Family
Languages Spoken
Russian, Arabic, Hebrew
1,809Reviews60Q+A100Room tips
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Popular mentions
Noemie G&T wrote a review Sep 2020
Jerusalem, Israel15 contributions2 helpful votes
My sister and brother in law decided to spend their wedding anniversary in Jerusalem. When my sister went to me a picture of the Waldorf Astoria lounge, I thought it would be lovely to surprise them with a small attention. This was the best decision ever! I called the hotel, told them the situation and in less than 7 minutes, they received a fabulous treat and kept on enjoying the caring and perfect service they have had so far. This is not only about perfectly trained staff members: the difference at the Waldorf Astoria is that each one of them is welcoming guests with generosity, kindness and passion for their profession. Thank you and well done!
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Date of stay: September 2020Trip type: Traveled as a couple
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debbie g wrote a review Aug 2020
Jerusalem, Israel140 contributions25 helpful votes
This is the second time that we have stayed in this incredible hotel and it was just as fantastic as the first time. Having recently stayed in another large five-star hotel in Jerusalem we were keen to see if the Covid restrictions had a detrimental affect on the quality of our stay. Unlike the other hotel , I’m pleased to say that the service , room quality and food were all impeccable. We were upgraded to a suite which was simply fabulous. The hotel itself is gorgeous and situated within a few minutes walk of the old city and the Mamilla shopping mall. I can’t wait to return !
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Date of stay: July 2019Trip type: Traveled as a couple
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Steven E wrote a review Aug 2020
1 contribution
We just returned from a Shabbat at the Waldorf. We had looked forward to this treat for a long time. The greeting and service at check-in was professional and courteous. The room and the amenities impressive -- all the little touches were wonderful. The food, however, was extremely disappointing. We recognize that there are limitations (table service instead of a breakfast buffet) because of COVID, however, the selections were underwhelming, the food bland and the "hot" dishes barely warm. Later in the day we ate the Shabbat lunch. We cannot recommend this to anyone! First, again it was barely heated. Second, there was an underwhelming variety of dishes (most of which was little bowls of the components of the traditional Sabbath beef stew - cholent -- beans in one, meat in another, potatoes in a third). The portions of chicken and meat (actually tongue) had been so over-prepared, they practically disintegrated when touched by knife and fork. We could not recommend ordering the Shabbat meals at the hotel. Finally, we must mention that one of our fears was actualized. This was the first time since the onset of the pandemic that we decided to vacation. We were concerned about being in an environment that we could not control. It disturbed us to see that other than a few token symbols (hand sanitizer dispensers) there was not a vigilance to public standards. There were no indications by the elevators as to passenger limits and no enforcement of mask wearing or social distancing at prayer services (there are other examples, as well). Beautiful hotel but a somewhat disappointing experience.
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Date of stay: August 2020
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Mori A wrote a review Aug 2020
1 contribution
My wife and I stayed for one night at the hotel. First, because I am a diamond member, we were upgraded to an amazing deluxe room in the top floor (among other benefits) with a huge balcony. Every aspect of the room was perfect. The bed, the standing bath, the shower - even the blow-dryer was excellent according to my wife. Despite the restrictions imposed due to the COVID pandemic, the served breakfast was much more than we anticipated. The food was fresh, plentiful and delicous. The entire staff was nice, courtues andquick to help. Overall, I can't wait to stay there again, and hopefully next time we will be able to enjoy the spa and famous buffet breakfast
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Date of stay: August 2020
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Seth G wrote a review Aug 2020
2 contributions
We Had a wedding at a restaurant in Mamilla Last night and we decided to stay over by the Waldorf for the first time (had eaten here before but never stayed over). Even during corona times when you can’t have a buffet, they made the breakfast even better. Now you get everything you want without having to leave your seat. Omelettes, French toast, eggs benedict, pancakes, waffles, lox, falafel, etc. the chef even came out to see if people wanted anything “off the menu”. I asked for a pizza since they had that last time I was here and he made me my own delicious personal pizza - see picture. Highly recommend!
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Date of stay: August 2020Trip type: Traveled as a couple
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PRICE RANGE
$358 - $726 (Based on Average Rates for a Standard Room)
LOCATION
IsraelJerusalem DistrictJerusalem
NUMBER OF ROOMS
226
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Frequently Asked Questions about Waldorf Astoria Jerusalem
Which popular attractions are close to Waldorf Astoria Jerusalem?
Nearby attractions include Baltinester Bros. Jewelry and Judaica (0.2 miles), Gatsby Cocktail Room (0.3 miles), and Hebrew Music Museum (0.3 miles).
What are some of the property amenities at Waldorf Astoria Jerusalem?
Some of the more popular amenities offered include free wifi, free breakfast, and an on-site restaurant.
Which room amenities are available at Waldorf Astoria Jerusalem?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Waldorf Astoria Jerusalem?
Guests can enjoy free breakfast, an on-site restaurant, and a lounge during their stay.
Is parking available at Waldorf Astoria Jerusalem?
Yes, valet parking is available to guests.
What are some restaurants close to Waldorf Astoria Jerusalem?
Conveniently located restaurants include Deja Bu, Mirror Bar, and Blue Hall Music.
Are there opportunities to exercise at Waldorf Astoria Jerusalem?
Yes, guests have access to a fitness center during their stay.
Does Waldorf Astoria Jerusalem have an airport shuttle?
Yes, Waldorf Astoria Jerusalem offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Is Waldorf Astoria Jerusalem located near the city center?
Yes, it is 0.4 miles away from the center of Jerusalem.
Are any cleaning services offered at Waldorf Astoria Jerusalem?
Yes, dry cleaning and laundry service are offered to guests.
Does Waldorf Astoria Jerusalem offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.