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Jaffa Street 204, Jerusalem 2423625 Israel
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$300
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Free cancellation until 10/07/22
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Traveler (152)
Dining (59)
Room & Suite (43)
What is Travelers’ Choice?
Tripadvisor gives a Travelers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travelers and are ranked within the top 10% of properties on Tripadvisor.

About

#39 of 120 hotels in Jerusalem
Location
4.5
Cleanliness
4.4
Service
4.1
Value
4.2
Travelers' Choice
One of our top picks in Jerusalem. Located in Jerusalem, 2.6 km from Holy land Model of Jerusalem, Lady Stern Jerusalem Hotel provides accommodations with a bar and private parking. Located around 6 km from Garden of Gethsemane, the hotel with free WiFi is also 6 km away from Church of All Nations. The property has a 24-hour front desk, a concierge service and currency exchange for guests. At the hotel, the rooms are equipped with a closet. Each room includes air conditioning, a desk and a TV, and certain units at Lady Stern Jerusalem Hotel have a balcony. Buffet and kosher breakfast options are available daily at the accommodation. Dome of the Rock is 6 km from Lady Stern Jerusalem Hotel, while Western Wall is 6.8 km away. The nearest airport is Ben Gurion Airport, 49.9 km from the hotel. This is our guests' favorite part of Jerusalem, according to independent reviews. We speak your language!
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Property amenities
Paid private parking on-site
Free High Speed Internet (WiFi)
Bar / lounge
Airport transportation
Business Center with Internet Access
Meeting rooms
24-hour security
Baggage storage
Parking
Wifi
Restaurant
Breakfast available
Breakfast buffet
Taxi service
Concierge
Currency exchange
Non-smoking hotel
24-hour check-in
24-hour front desk
Dry cleaning
Laundry service
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Room features
Air conditioning
Housekeeping
Interconnected rooms available
Room service
Coffee / tea maker
Minibar
Cable / satellite TV
Bath / shower
Safe
Telephone
VIP room facilities
Wake-up service / alarm clock
Electric kettle
Hair dryer
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Room types
City view
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Charming
Business
Languages Spoken
English, French, Russian, Arabic and 1 more
196Reviews4Q+A18Room tips
Traveler rating
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p0ppysdad wrote a review Sep 2022
West Country10 contributions4 helpful votes
The hotel is reasonably situated for bus or tram travel to the city. It obviously makes it's money catering for groups of tourists and it functions that way at a basic level. It is surrounded by building sites, there is no outside space, and no pool. The rooms are reasonable, well equipped and reasonably clean. Several people in our group had twin rooms rather than doubles, which they said were quite cramped. Wet shaving afficianados found the absence of plugs in the bathroom sinks irritating. The breakfasts are good, the evening meals less so. There is a market area five minutes walk away, after the first night all our party ate out there, and I'd recommend you do the same. The staff are generally polite and helpful, the only criticism would be in the restaurant/diner area. As an example they start clearing the place settings well before the end of breakfast and look genuinely irritated when asked to set out a table. I have edited this review, though, and marked up the overall rating of the hotel because our experience improved as we got used to their ways. If I came back to Jerusalem on business I wouldn't stay there again, it is very definitely for tour groups.
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Date of stay: September 2022
Rooms
Service
Sleep Quality
Room Tip: book a double room, not twin beds
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Sue C wrote a review Sep 2022
44 contributions10 helpful votes
We stayed here for 4 nights on a Discover The Promised Land Tital tour. Our room was located at the front on the 6th Floor lovely view over Jerusalem if you didn't look too far down as there are a lot of building works happening all around the hotel. Hotel food and breakfast and evenings was very hit and miss. Eat out if you can.
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Date of stay: September 2022
Value
Location
Service
Room Tip: Get a room at the front for a good view
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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ReCensore1980 wrote a review Sep 2022
Turin, Italy287 contributions130 helpful votes
The hotel is located in Jerusalem at a fair distance from the central bus station. Unfortunately i cannot say we had a pleasant stay. The room was dusty and the colors didn’t help so much in concealing the problem. During the stay our room was not made up. We were told they forgot the room but nobody cares to clean up and we needed to complain three times before having the towels.
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Date of stay: August 2022Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Renai C wrote a review Aug 2022
Arlington, Texas99 contributions16 helpful votes
I stayed here 7/24/22-8/1/22 and all of the staff were helpful and polite. The location is perfect for the light rail and the Mehane Yehuda Market is within walking distance. My room was clean and comfortable. The breakfast could use more daily variety but dinner was delicious. There was fresh fruit and wine brought to my room after check in which was unexpected and nice. The bar in the hotel has a very laid back vibe with strong drinks and good bartenders. I would definitely stay here again.
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Date of stay: July 2022Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Ruth Ginsberg wrote a review Aug 2022
1 contribution3 helpful votes
Decent experience here, building/room was clean, water pressure and hot water was good, and generally friendly staff. It seems to get a lot of tourists on package trips. Note that there is no gym. I only write this review because I had very poor experience with the owner. He likes to meander around the lobby and make sure everything is going fine. The problem is that he's very particular about how the guests come in and out of the lobby and sets up stanchion posts all around the lobby for no seemingly good reason. And he's not shy to yell and physically nudge people if they're not going the right way. I even saw him mutter something snarky under his breath in Hebrew to a young Asian lady, which was very troubling to me. I would certainly not treat my customers this way, hence the place gets two stars.
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Date of stay: August 2022
Value
Cleanliness
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
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Sagi A wrote a review Jul 2022
Ramat Gan, Israel83 contributions51 helpful votes
It’s a very good hotel, nice and beautiful lobby, the room was nice and clean. The stuff was nice. Breakfast is good. The parking cost money but they didn’t told us it’s not always have place to park. Location is very good. So 4 out of 5 is good. Thx
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Date of stay: July 2022Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Lady Stern, Other at Lady Stern Jerusalem
Responded Jul 23, 2022
Dear Sagia, I am delighted to learn that you were happy with the service and facilities provided at the hotel. I also have recognized your comment about the Parking and share it with the team to look into it. Thank you for sharing your experience with us. We look forward to welcoming you back in the future. Best Regards' Riad Rooms Division Manger .
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Rachel E wrote a review Jul 2022
3 contributions1 helpful vote
This hotel is on the street of a major construction light rail project. So if you like the noise of diggers, trucks beeping, pile drivers from 7 am to 6 pm, you'll like it here. If you like staff members who have poor attitudes and anything they can do for an English speaking guest is too much, you'll like it here. Many staff do not speak English and others' English is stilted and hard to communicate. If you like housekeeping staff who you see in the halls constantly on their cell phones instead of bringing you what you requested, you'll like it here. And oh yes, if your tour group assigned you this hotel, and you want to go to the old city on your free time, be prepared for the difficulty of getting taxis and paying at least $50 round trip because the construction makes access to hotel difficult. No restaurants open on Shabbat in the area and Yehuda Market is closed. Overwhelmed with tour groups, short on staff. Also be sure that you are receiving the room category you paid for.
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Date of stay: June 2022
Value
Cleanliness
Service
Room Tip: Stay away from this hotel - there are no good rooms due to its poor location
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
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Response from Lady Stern, Other at Lady Stern Jerusalem
Responded Jul 23, 2022
Dear Guest, Thank you for taking the time to write your own review regarding your recent stay at Lady Stern Jerusalem hotel. We are truly sorry that your stay did not meet your expectations. Learning from negative reviews is at the core of our constant pursuit to improve and to excel and I can assure you that your feedback will receive the full attention of all the relevant managers. We hope that we will have the opportunity to host you in the future and to be able to improve or even change your opinion about our hotel. Sincerely, Riad A Sbitan Rooms Division Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Pnina C wrote a review Jun 2022
1 contribution
This hotel is top notch. Beautiful sitting areas , breakfast. Lovely staff and modern facilities. I’m here on my first day and couldn’t wait to write a glowing review. Central and walking distance to everything bin Jerusalem.
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Date of stay: June 2022Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Lady Stern, Other at Lady Stern Jerusalem
Responded Jun 27, 2022
Dear Gershon' Thank you for your review of Lady Stern. We are glad you enjoyed your stay with us, We look forward to welcoming you back in the near future. Best Wishes, Riad
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
JerseyB0yDan wrote a review Jun 2022
Jersey City, New Jersey51 contributions26 helpful votes
Great place to stay if you are visiting Jerusalem, Israel. Place is descent to stay with friendly staff. They have a nice breakfast selection at their restaurant. Room lighting is not bright enough that housekeeping might missed something when they are vaccuming the room carpeting. Across the hotel is a tramway that goes directly to the Old Walled City. Plenty of restaurants and shops around the hotel area. There were a lot of traffic around the hotel areas as Jerusalem is undergoing a lot building contructions and road repairs. Looking fwd to my next visit in this historic place in the near future.
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Date of stay: March 2022
Value
Cleanliness
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Lady Stern, Other at Lady Stern Jerusalem
Responded Jun 21, 2022
Dear Globe Treker, Thank you for your review of Lady Stern. We are glad you enjoyed your stay with us, We look forward to welcoming you back in the near future. Best Wishes, Riad G.M
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Relax775459 wrote a review Jun 2022
1 contribution
I stayed here for three nights with a tour group. The hotel seemed very busy with tour groups and perhaps was overwhelmed. However, I have never before stayed at a hotel that did not provide regular basic room cleaning. One day, the dirty towels were taken out of our room, and clean towels were not provided, even after multiple entreaties to the front desk. The desk staff seemed indifferent and never even offered an apology or explanation. Also, the food was mediocre. I was really disappointed because, based previous reviews, I was expecting a first class experience.
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Date of stay: April 2022Trip type: Traveled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Lady Stern, Other at Lady Stern Jerusalem
Responded Jun 19, 2022
Dear guest, Thank you for taking the time to provide us with your valuable feedback relating to your recent stay with us at Lady Stern Hotel. I am sorry to read that there were areas of your experience that did not meet your expectations as this is not the level of service that we strive to offer to our guests. Please be assured that I have personally passed your feedback to the concerned departments, to ensure that our processes are revisited in order to avoid a recurrence. I hope these shortfalls will not tarnish your overall impression of Lady Stern Hotel and deter you from staying with us. It would be our privilege to welcome you back in the near future, thus providing us with another opportunity to redeem ourselves. Kind Regards, Riad A Sbitan G.M.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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PRICE RANGE
$217 - $365 (Based on Average Rates for a Standard Room)
LOCATION
IsraelJerusalem DistrictJerusalem
NUMBER OF ROOMS
194
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Frequently Asked Questions about Lady Stern Jerusalem
Which popular attractions are close to Lady Stern Jerusalem?
Nearby attractions include HaShchena (0.3 miles), Museum Gush Katif de Jerusalem (0.2 miles), and Tiferet Yisrael Synagogue (0.3 miles).
What are some of the property amenities at Lady Stern Jerusalem?
Some of the more popular amenities offered include free wifi, an on-site restaurant, and a lounge.
What food & drink options are available at Lady Stern Jerusalem?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Lady Stern Jerusalem?
Yes, paid private parking on-site is available to guests.
What are some restaurants close to Lady Stern Jerusalem?
Conveniently located restaurants include Yudale, Machneyuda, and Ishtabach.
Does Lady Stern Jerusalem have airport transportation?
Yes, Lady Stern Jerusalem offers airport transportation for guests. We recommend calling ahead to confirm details.
Is Lady Stern Jerusalem located near the city center?
Yes, it is 0.7 miles away from the center of Jerusalem.
Are any cleaning services offered at Lady Stern Jerusalem?
Yes, dry cleaning and laundry service are offered to guests.
Does Lady Stern Jerusalem offer any business services?
Yes, guests have access to a business center and meeting rooms during their stay.
Which languages are spoken by the staff at Lady Stern Jerusalem?
The staff speaks multiple languages, including English, French, Russian, Arabic, and Hebrew.
Are there any historical sites close to Lady Stern Jerusalem?
Many travelers enjoy visiting Old City of Jerusalem (1.6 miles), Temple Mount Sifting Project- HaMasu'ot Lookout (2.3 miles), and Western Wall (1.7 miles).