Really enjoying our stay. Described as a 3 star hotel, can I say we have stayed in far worse 4 star ones recently in Jordan and Israel. Room is utilitarian but we do have a nice balcony. What we really love is the exceptional service in the dining room. Nail and Yasser in particular are among the best I’ve ever seen - and I’m including a lot of 5 star establishments there. Intuitive on many occasions and hard working.
Koyel she is very good and kind her service like 5 star service we are enjoying our staying and food. Lagoon is a very excellent restaurant . People are working here they are very professional . . Thanks also kevin . Keep it up well standard.
Staying at the Ritz Jerusalem was a very nice experience. The rooms are great for a 3-star superior and the staff is fantastic, with special attention from the restaurant personnel, lead by Jamal. Front desk is attentive and pleasant. Location is great to access the Old City, being close to both Damascus and Herodes Gates, a short walk from the hotel. Located in the Arab side of Jerusalem, local businesses are great as the prices are for the locals, not tourists. Food at the Ritz is also very good and we enjoyed both breakfast and dinner buffets!
I took many groups to Ritz jerusalem hotel and suggested it to many families visiting israel .. nice hotel .. close to main attractions in east jerusalem - old city . Food is good , reception are helpful , my last group there are 25 Americans enjoying there stay without complains .
The hotel is located walking distance from the old city. Meals in the hotel are buffets. Good choice for breakfast and dinner. Dinner always has three meat choices: fish, chicken or beef. The dinning room staff was great. The rooms were satisfactory. My wife and I had separate double beds. We were tried from each day's activities so it wasn't a big deal.
Rooms small but quite OK, restaurant food was fair but not enough local food, location was quite OK and was just a short walk from shops, cafes, etc., restaurant staff were very good but front desk staff very unfriendly and unhelpful. All in all not bad for a 3 Star Hotel. You get what you pay for.
The hotel was only just a three star. The rooms were small and the bed was only a double. The doonas were not wide enough and if you lay on your side the edge did not reach to mattress thus you did not keep warm. The food was adequate and but limited in scope. Dining Room Staff were very friendly and helpful. The Reception Staff were not helpful on any occasion. When we were picked up at the Israel Border, our guide said that the checkout time at the hotel would be 12:00 noon and she hoped to have it extended to 01:00pm. On the night before leaving we were told that the checkout would be 9:30 am, not even 11:00am which is the standard Israeli checkout time. This was most inconvenient as we were to leave Jerusalem at 04:00pm that afternoon for a flight out of Amman on 01:45am the following morning. On check out we were told that there was no luggage room and we could leave our luggage in an unsupervised public part of the hotel. The Tour Members were thus forced to schedule a supervision roster of our luggage to ensure that it was not tampered with nor stolen. This was not satisfactory.…
A pleasant hotel situated not too far from Herods Gate into the old city that is clean and smart. The rooms are small and a little dated with no coffee making facilities (something we like). The buffet breakfast was very good as was the buffet dinner. Plenty of choice and the flavours amazing. The waiting staff were excellent and were even able to predict our next move food wise! On the roof they have a terrace recently refitted which affords good views across the city but unfortunately not of the Dome. Access to and around the hotel is good too.
My wife and I are seasoned travelers we just stayed for a week at the Ritz Hotel in Jerusalem. We had a wonderful experience there. The staff were super and ver accommodating. The breakfast was delicious and we had one dinner there that was very good.
Found hotel on Expedia website, on arrival it looke a mediocre Hotel. Once checked in, and gone to room, than you realise that its better than you thought. Room (306) very comfortable, spacious and extremely clean. Nice balcony with a chaotic view of the surrounding! Bathroom a bit small, but very clean, with strong shower jet. Breakfast buffet very extensive with lots if choices. The coffee although it was from a small machine, it tasted one of the better one I had in Jerusalem. Local pastries were delicious, good assortment of fruits, either tinned or fresh! Dinner buffet very reasonable priced, again with lots of choices and hot! Salads available and dessert or fruit at hand!!