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Ritz Hotel

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173 Reviews from our TripAdvisor Community

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Showing 94: English reviews
Reviewed 5 days ago NEW

The rooms are basic, but perfect for a vacation or touring. The staff is extremely attentive and helpful. The kitchen is wonderful at accommodating reasonable requests such as fried eggs at breakfast or tea when it isn't being served at a meal, or it isn't a mealtime. I would highly recommend The Ritz!

Thank Michal C
Sugar Land, Texas
Reviewed 1 week ago NEW

The hotel management and staff have mastered the art of customer service. I am in Jerusalem 2-3 times each year, and the Jerusalem Ritz is like my home away from home. I highly recommend it to all of my friends, and they always give me positive feedback.

Thank sstripling
Reviewed 3 weeks ago

Room was clean and comfortable. Good service and ample breakfast. Well positioned for exploring the old town. Looked after my luggage during the day as I was moving on to Bethlehem. Minibus service from the Airport in Tel Aviv dropped me at the door.

Thank JHTBelper
Bradford, Pennsylvania
Reviewed October 25, 2016

The room was clean and well-furnished. The breakfast buffet was excellent. We ate there every morning. The staff were very friendly and helpful. They provided all the services and amenities that we expected to find at a four-star hotel. And all of the staff spoke very good English. That was especially appreciated in a multi-cultural city like Jerusalem. They even...

Thank estevens694
Adelaide, Australia
Reviewed October 3, 2016

Very convenient, basic, fine service, nice balconies, reasonable breakfast, reasonably (for Jerusalem). My second stay and most enjoyable. I heartily recommend the excellent Hisham Khatib tour guide and driver but despair of a blowhard tour guide Joseph Tissawak who took us to Be'er Sheva for a huge sum and was hopelessly ineptand rude and sat on a headstone at the...

Thank GOers_13
Paris, France
Reviewed September 15, 2016

Of course is not "The Ritz". The service was very nice, even though the food was disappointing included the breakfast (except for the mint tea). Rooms are ok, but some of them are very little and its toilets are not quite good. But it depends on the room. Its quite noisy, but I think that for Jerusalem is value for...

Thank Ygrable
Baltimore, Maryland
Reviewed May 24, 2016 via mobile

We stayed here 2 weeks as part of an Associates for Biblical Research Archeology Dig. Good food (breakfast buffet, we packed our own lunches from their lunch buffet, & dinners) with plenty of variety, friendly service, and clean hotel. Facility/fixtures a bit dated, but adequate. Convenient to Old City.

Thank Johnny J
Ketchikan, Alaska
Reviewed May 15, 2016 via mobile

No internet. Clean but basic. Walking distance to Western Wall and Old City. Breakfast was ok but not spectacular. Pleasant staff when they speak English. FF g get h h Jj J j j j k n m b bgggggggggfffffffffffcvvvcvvvvjkkjjjjjjnnnnnb Nbcbbb bb b bbbbb

1Thank 170bradr
Manila, Philippines
Reviewed November 7, 2015

Don't expect a Ritz. It was an old hotel but newly renovated. Very clean with a very friendly and helpful staff. They seemed to be the kind of people who repay kindness with more kindness. They would go out of their way to do little things for you like making little pack lunches for day trips at no extra cost....

1Thank rjacabanban
Tel Aviv
Reviewed November 6, 2015

Quiet locaation in East Jerusalem, 15 minutes walk from Old City. As before, good service and friendly staff. The single room this time was more spacious as the one I had in the past, but was located beside the elevator - more noise. Dinner and breakfast has a good selection and were tasty. WiFi worked well. Summary: Good solid tourist...

1Thank Ushi-Guide
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  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Restaurant
  • Breakfast included
  • Bar/Lounge
About the property
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Free Parking
  • Laundry Service
  • Breakfast included
  • Meeting Rooms
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Concierge
  • Conference Facilities
Official Description (provided by the hotel)
The Ritz Hotel located in downtown East Jerusalem is one of the first hotels built in the sixties. It is nestled in the heart of the commercial district, an enjoyable stroll to the Old City of Jerusalem with magnificent holy and historical sites ... more   less 

Additional Information about Ritz Hotel

Address: 8 Ibn Khaldoun Street, Jerusalem, Israel
Location: Israel > Jerusalem District > Jerusalem > American Colony
Price Range: $96 - $199 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Ritz Hotel 4*
Number of rooms: 104
Reservation Options:
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Hotel Style:
#10 Business Hotel in Jerusalem
#32 Luxury Hotel in Jerusalem
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Questions & Answers

Here's what travelers have asked, with answers from Ritz Hotel staff and other travelers.
1 question
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Miami, Florida
over a year ago

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Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“We stayed on the fourth floor and it was very quiet. The walls are evidently very well sound-proofed.”
 of 5 bubbles estevens694, Oct 25, 2016 | Read review
“With balcony”
 of 5 bubbles GOers_13, Oct 3, 2016 | Read review
“We asked for a nicer room and the day manager obliged us easily. He had a member of the staff show us available rooms so we could choose.”
 of 5 bubbles rjacabanban, Nov 7, 2015 | Read review
“rooms with Balcony”
 of 5 bubbles Sami_vp, Jul 31, 2015 | Read review
“some rooms have open balconies, some with closed balconies and some have none.”
 of 5 bubbles 151roya, Jun 30, 2015 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question
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