Sergei Palace Hotel
13 Heleni ha-Malka, Jerusalem 9510112 Israel
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Room & Suite (47)
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What is Travelers’ Choice Best of the Best?
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What you can expect during your stay
- All linens sanitized in high-temperature wash
- Hand sanitizer available to guests & staff
- Regularly sanitized high-traffic areas
- Staff required to regularly wash hands
- Daily temperature and symptom checks for staff
- Individually wrapped toiletries
Updated 07/18/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
Updated 07/18/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
About
#13 of 120 hotels in Jerusalem
Location
4.8
Cleanliness
4.9
Service
4.8
Value
4.5
2022 Travelers' Choice Best of the Best
Settled in the center of Jerusalem, aside the Russian Spiritual Mission, and the Holy Trinity Cathedral, the Sergei Palace Hotel by right is estimated as one of the outstanding architectural properties of the whole city. We are located at the heart of Jerusalem. The Hotel is 1 minute walk from the city center of Jerusalem, 5 minutes walk from the old city. Fast access to shopping center and restaurants. Very near to tramway city pass station. Built in 1890, the Sergei Palace Hotel was a symbol of imperial Russia’s presence in the Holy Land. The recently refurbished space is a nine-acre complex of verdant gardens with two Renaissance-styled towers and surrounded by a square of two-story stone buildings. It house the 22-room hotel, a library and museum detailing the Russian Compound’s rich history. The complex was funded by an uncle of Tsar Nicholas II and built in 1890 by the Imperial Orthodox Society of Palestine to house pilgrims. Come Book your stay with us today!
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Bar / lounge
Walking tours
Airport transportation
Conference facilities
Banquet room
24-hour security
Paid private parking on-site
Secured parking
Wifi
Coffee shop
Restaurant
Breakfast available
Breakfast in the room
Complimentary Instant Coffee
Complimentary tea
Kids' meals
Outdoor dining area
Wine / champagne
Shuttle bus service
Car hire
Taxi service
Meeting rooms
Photo copier / fax In business center
Baggage storage
Chapel / shrine
Concierge
Currency exchange
Non-smoking hotel
Outdoor furniture
Shops
Sun terrace
24-hour check-in
24-hour front desk
Laundry service
Ironing service
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Room features
Blackout curtains
Air conditioning
Desk
Housekeeping
Room service
Coffee / tea maker
Cable / satellite TV
Walk-in shower
Safe
Telephone
VIP room facilities
Wardrobe / closet
Bottled water
Iron
Private bathrooms
Tile / marble floor
Microwave
Refrigerator
Electric kettle
Kitchenware
Flatscreen TV
Bath / shower
Complimentary toiletries
Hair dryer
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Room types
City view
Landmark view
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL STYLE
Charming
Quaint
Languages Spoken
English, Russian, Arabic, Azerbaijani and 3 more
Location
Full view
100Great for walkers
Grade: 100 out of 100
156Restaurantswithin 0.3 miles
70Attractionswithin 0.3 miles
Contact
13 Heleni ha-Malka, Jerusalem 9510112 Israel
Getting there
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139Reviews3Q+A12Room tips
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Most Recent
From check in to check out this hotel exceeded expectations. A wonderful, romantic boutique hotel with great history and rooms. We would like to especially thank Andres for going above and beyond. He helped with directions and all our needs. He is truly an asset. He even contacted us when we left stuff at the hotel and held it. Great stay!!
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Date of stay: July 2022Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
We came with our entire extended family for a visit. We took 14 rooms and every single room was wonderful. The entire staff was friendly, attentive, and helpful. I’d specifically like to thank Nissim for going above and beyond to make our visit special. The location was central and the views and surrounding area are gorgeous. We will definitely come back!
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Date of stay: February 2022Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
Helpful
We had wonderful experience at Sergei Palace Hotel. Great location and attitude! The room was super clean, the bad was super comfortable. Naseem the manager was great together with his staff 👍 Thank you so much!!! We definitely will come back.
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Date of stay: February 2022Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
Helpful
Thank you Naseem for a great time. Thank you for your personal touch, great attitude that made our stay a great pleasure. Our room was spacious, very clean very comfortable and very pleasant. The hotel is located in the center of Jerusalem walking distance from many major sites and a very short walk from restaurants, bars and cafe's where you can have a light snack. a short walk from the the tram station (called light train in Jerusalem), yet situated in a private court very peaceful with a large garden. Cant beat the atmosphere location and most of all Naseems winning attitude !
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Date of stay: February 2022
Value
Rooms
Service
Room Tip: Whatever Naseem recommends, the rooms facing inwards are more quiet
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
Helpful
Excellent accomodations and service. Will definately recommend visiting and coming back. The rooms are beautiful and very clean. The staff is service minded and acvomodating. I don't know what more to write, except maybe tat Andrej and Nasseem are outstanding and went above and beyond helping us achieve a really wonderful shabbat. Thank you!!!!
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Date of stay: January 2022Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
We were at the hotel at the end of the year and really liked it. The location and atmosphere contributed to the good expiriance. Naseem at the reception took special .care to please our times The rooms are very nice and the breakfast is simple
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Date of stay: December 2021
Rooms
Cleanliness
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
Helpful
We had an excellent stay in the Sergei Palace Hotel. The location is in the city center, very close to Jaffa street. But still it is a very quit area. Great garden! New year decorations were all around. The room was very large and clean. Nassin, the hosts is a great person. He is available ALL the time. Very kind, and very helpful. I'm sure I'll be back to this place.
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Date of stay: December 2021
Location
Cleanliness
Service
Room Tip: Ask for a large suite
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
Helpful
we stayed on New Year's Eve in the most magical place in Jerusalem! incredible atmosphere! delicious cuisine! wonderful rooms! very clean. Thank you very much Naseem, for help in choosing a room (family with three children) the room has a beautiful interior, very clean, comfortable beds, a gorgeous view from the window 💖 we will definitely visit again!
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Date of stay: January 2022Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
Helpful
Our stay there was great, the hotel atmosphere and decorations were festive ,and the location is very centeral and close to Jaffa Street ,the staff were very thoughtful and kind especially Nassim who organized our stay there, Highly recommended 👌
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Date of stay: January 2022Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
Helpful
Best location beautiful garden amazing lighting. Clean and quiet. Feels like Europe in the middle of Jerusalem Thanks to Nassim who is very helpful and kind all over the time We will come back soon for sure and next time we will visit the museum which was closed for renovations
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Date of stay: December 2021Trip type: Traveled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
Helpful
PRICE RANGE
$182 - $215 (Based on Average Rates for a Standard Room)
LOCATION
IsraelJerusalem DistrictJerusalem
NUMBER OF ROOMS
22
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Claim Your Listing Frequently Asked Questions about Sergei Palace Hotel
Which popular attractions are close to Sergei Palace Hotel?
Nearby attractions include Baltinester Bros. Jewelry and Judaica (0.1 miles), Gatsby Cocktail Room (0.3 miles), and Moonshine Escape Room (0.3 miles).
What are some of the property amenities at Sergei Palace Hotel?
Some of the more popular amenities offered include free wifi, an on-site restaurant, and a lounge.
Which room amenities are available at Sergei Palace Hotel?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Sergei Palace Hotel?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Sergei Palace Hotel?
Yes, free parking, paid private parking on-site, and paid private parking nearby are available to guests.
What are some restaurants close to Sergei Palace Hotel?
Conveniently located restaurants include Blue Hall Music, Katy's, and Jahnun Bar.
Does Sergei Palace Hotel have an airport shuttle?
Yes, Sergei Palace Hotel offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Does Sergei Palace Hotel have airport transportation?
Yes, Sergei Palace Hotel offers airport transportation for guests. We recommend calling ahead to confirm details.
Is Sergei Palace Hotel located near the city center?
Yes, it is 0.4 miles away from the center of Jerusalem.
Does Sergei Palace Hotel offer any business services?
Yes, it conveniently offers meeting rooms, a banquet room, and conference facilities.
Which languages are spoken by the staff at Sergei Palace Hotel?
The staff speaks multiple languages, including English, Russian, Greek, Arabic, Turkish, Hebrew, and Azerbaijani.