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Sergei Palace Hotel

13 Heleni Hamalka st., Jerusalem 9510112 Israel
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Traveler (20)
Room & Suite (44)
Dining (2)

About

Location
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Value
Settled in the center of Jerusalem, aside the Russian Spiritual Mission, and the Holy Trinity Cathedral, the Sergei Palace Hotel by right is estimated as one of the outstanding architectural properties of the whole city. We are located at the heart of Jerusalem. The Hotel is 1 minute walk from the city center of west Jerusalem, 5 minutes walk from the old city. Fast access to shopping center and restaurants. Very near to tramway city pass station. Built in 1890, the Sergei Palace Hotel was a symbol of imperial Russia’s presence in the Holy Land. The recently refurbished space is a nine-acre complex of verdant gardens with two Renaissance-styled towers and surrounded by a square of two-story stone buildings. It house the 22-room hotel, a library and museum detailing the Russian Compound’s rich history. The complex was funded by an uncle of Tsar Nicholas II and built in 1890 by the Imperial Orthodox Society of Palestine to house pilgrims. Come Book your stay with us today!
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Property amenities
Free High Speed Internet (WiFi)
Free internet
Internet
Bar / lounge
Restaurant
Room features
Air conditioning
Room service
Safe
34Reviews0Q+A2Room tips
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Popular mentions
My husband and I stayed 6 nights in the Sergei Palace Hotel and was very pleased with our choice. The room was very comfortable and the hotel is very unique, being in the Russian Compound. The restaurant served its meals outside in a beautiful garden The included buffet breakfast was the best, which when they were not real busy was delivered to our table. We could never eat it all. We also ate several dinners there which were also delicious and very filling. In fact we split 1 meal and had plenty. And the prices are reasonable for the quality of the food. And one of the best parts was the service. Everyone was always willing to meet our every need. One evening I mentioned it was a little cool and the waitress brought us blankets for our shoulders. 😊, The last night we checked out the gift shop and wished we had stopped in earlier. They had lovely olive wood nativity scenes and other crafted items as well as jewelry and other souvenirs. Their prices were better than we found in the Old City Marketplace and the gift shop we went to in Bethlehem. The location was great as well. It was within 15-20 Minutes walking to Jaffa and Damascus gates. It is only 5 minutes from Jaffa Center and the Light Rail. It was a great place for additional choices for a variety of meals and night life. We are thankful God allowed us to find this hotel and would recommend it to others. If we ever find ourselves in Jerusalem again we hope to get a room here.
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Can't comment on the hotel but the restaurant is a very nice find. Not gourmet cuisine, but tasty food in a good variety for both adults and kids, and a wonderful atmosphere with a beautiful garden. Very friendly service and totally fair pricing. Can't comment on the hotel but the restaurant gets my full recommendation.
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Response from GorCorporationLtd, Reservations/Sales Department at Sergei Palace Hotel
Responded 3 weeks ago
Dear Klellere, We greatly appreciate your review on TripAdvisor. Thank you for letting us know how much you enjoyed our restaurant and garden facilities at the Sergei Palace Hotel. We take great pride in making everyone feel welcomed. Satisfaction of our guests is our primary concern and we are very glad when we achieve a positive result. We look forward to seeing you on your next trip to Jerusalem and Israel. Hopefully we also get the chance to host you for an evening in one our Hotel rooms as well. Kind regards, Reservations/Sales Department
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Very happy with the service provided by this hotel, especially the food and beverage manager Huni. He was always willing to help above and beyond his role. Huni was very accommodating to our needs and any special request was not a problem for him. I highly recommend this hotel and of course Huni and the excellent service provided.
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Response from GorCorporationLtd, Reservations/Sales Department at Sergei Palace Hotel
Responded Aug 9, 2019
Dear Guest, First of all we would like to thank you for the time you spent to post such a lovely feedback on TripAdvisor and for sharing your experience regarding your recent stay with us in Jerusalem. Your feedback is very much appreciated. We are extremely happy to hear your overall stay with us was excellent. Our aim is to help create a perfect and memorable stay for all our guests who reside with us at the Sergei Palace Hotel. Thanks very much for highlighting the facilities, location, and service quality at our hotel. Your kind appreciation will motivate our team members and staff to propel themselves even further. Satisfaction of our guests is our primary concern and we are very glad when we achieve a positive result. We continue our endeavor to provide the best stay for all our guests at the Sergei Palace Hotel and improve our services and facilities each year. We would like to thank you once again for your kind preference and we are looking forward to welcoming you once again. Kindest regards Reservations/Sales Department
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We had good dinner - nice ambience out door restaurant. Our waiter Hanni was very kind, friendly and helpful! Excellent service at the bar. R The hotel was very clean, large bedroom, excellent service by all staff Thank you
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Response from GorCorporationLtd, Reservations/Sales Department at Sergei Palace Hotel
Responded Aug 9, 2019
Dear Guest, We greatly appreciate your review on TripAdvisor. All our staff are delighted that they managed to take away the stress of your daily routine and offer you an exclusive and relaxing city break experience with us at the Sergei Palace Hotel in Jerusalem. We continue our endeavor to provide the best of stays for all our guests at the Sergei Palace Hotel, and improve our services and facilities each year. We would like to thank you once again for your kind preference and we look forward to seeing you on your trip to Jerusalem! Kind regards, Reservations/Sales Department
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We we’re staying in the hotel across the street and had to check out hours before our taxi would arrive to take us to the airport when we crossed the street and found these beautiful gardens and peaceful outdoor restaurant seating with great staff! We stumbled upon it and it was perfect since we were quite tired of the hustle and bustle of the city and needed some quiet.
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Response from GorCorporationLtd, Reservations/Sales Department at Sergei Palace Hotel
Responded Aug 4, 2019
Dear Guest, Thank you kindly for your comments and for sharing them with other guests on TripAdvisor. We take great pride in our property and facilities. Our Garden oasis and restaurant / cafe area are true marvels in the city center of Jerusalem. Thank you again and we hope to welcome you on your next trip to Jerusalem. Kindest regards, Reservations/Sales Department
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PRICE RANGE
$159 - $274 (Based on Average Rates for a Standard Room)
LOCATION
IsraelJerusalem DistrictJerusalem
NUMBER OF ROOMS
22
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