From check in to check out this hotel exceeded expectations. A wonderful, romantic boutique hotel with great history and rooms. We would like to especially thank Andres for going above and beyond. He helped with directions and all our needs. He is truly an asset. He even contacted us when we left stuff at the hotel and held it. Great stay!!
We came with our entire extended family for a visit. We took 14 rooms and every single room was wonderful. The entire staff was friendly, attentive, and helpful. I’d specifically like to thank Nissim for going above and beyond to make our visit special. The location was central and the views and surrounding area are gorgeous. We will definitely come back!
We had wonderful experience at Sergei Palace Hotel. Great location and attitude! The room was super clean, the bad was super comfortable. Naseem the manager was great together with his staff 👍 Thank you so much!!! We definitely will come back.
Thank you Naseem for a great time. Thank you for your personal touch, great attitude that made our stay a great pleasure. Our room was spacious, very clean very comfortable and very pleasant. The hotel is located in the center of Jerusalem walking distance from many major sites and a very short walk from restaurants, bars and cafe's where you can have a light snack. a short walk from the the tram station (called light train in Jerusalem), yet situated in a private court very peaceful with a large garden. Cant beat the atmosphere location and most of all Naseems winning attitude !
Excellent accomodations and service. Will definately recommend visiting and coming back. The rooms are beautiful and very clean. The staff is service minded and acvomodating. I don't know what more to write, except maybe tat Andrej and Nasseem are outstanding and went above and beyond helping us achieve a really wonderful shabbat. Thank you!!!!
We were at the hotel at the end of the year and really liked it. The location and atmosphere contributed to the good expiriance. Naseem at the reception took special .care to please our times The rooms are very nice and the breakfast is simple
We had an excellent stay in the Sergei Palace Hotel. The location is in the city center, very close to Jaffa street. But still it is a very quit area. Great garden! New year decorations were all around. The room was very large and clean. Nassin, the hosts is a great person. He is available ALL the time. Very kind, and very helpful. I'm sure I'll be back to this place.
we stayed on New Year's Eve in the most magical place in Jerusalem! incredible atmosphere! delicious cuisine! wonderful rooms! very clean. Thank you very much Naseem, for help in choosing a room (family with three children) the room has a beautiful interior, very clean, comfortable beds, a gorgeous view from the window 💖 we will definitely visit again!
Our stay there was great, the hotel atmosphere and decorations were festive ,and the location is very centeral and close to Jaffa Street ,the staff were very thoughtful and kind especially Nassim who organized our stay there, Highly recommended 👌
Best location beautiful garden amazing lighting. Clean and quiet. Feels like Europe in the middle of Jerusalem Thanks to Nassim who is very helpful and kind all over the time We will come back soon for sure and next time we will visit the museum which was closed for renovations
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