Mamilla Hotel
11 Shlomo ha-Melekh, Jerusalem 9418238 Israel
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$523
Free cancellation until 08/18/22
$527
Free cancellation until 08/19/22
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$527
$459
Free cancellation until 08/19/22
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Full view
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Room & Suite (256)
Dining (216)
What is Travelers’ Choice?
Tripadvisor gives a Travelers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travelers and are ranked within the top 10% of properties on Tripadvisor.
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What you can expect during your stay
- All linens sanitized in high-temperature wash
- Face masks required for guests in public areas
- Face masks required for staff in public areas
- Floors marked for social distancing
- Hand sanitizer available to guests & staff
- Stay-at-home policy for staff with symptoms
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Updated 06/24/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Mamilla Hotel
Updated 06/24/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
About
#16 of 120 hotels in Jerusalem
Location
4.9
Cleanliness
4.7
Service
4.4
Value
3.9
Travelers' Choice
Jerusalem's Finest, and most Fashionable Lifestyle Hotel, will usher- in a new experience of exceptional hospitality in Israel. Featuring 194 rooms and suites, it will be epitomize Jerusalem's rich cultural heritage and bustling daily life. Inspired by Alrov Luxury Hotels' vision and commitment to excellence, and master-minded by world-renowned architects Moshe Safdie and Hall of Fame Piero Lissoni, it combines sophistication and simplicity with eclectic aesthetics, exciting lighting, textures and colors, inspiring the imagination and delivering a truly unforgettable experience. It brings world-class lifestyle hospitality to Jerusalem and Israel. Guests and visitors will enjoy superior design and accommodations together with exclusive dining and bar venues, a Holistic Well-being Spa & Gym, as well as a variety of banqueting spaces with excellent personalized service, cutting-edge technology and exquisite design, for holding private and social events.
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Property amenities
Valet parking
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Free breakfast
Airport transportation
Business Center with Internet Access
Conference facilities
Paid private parking on-site
Wifi
Indoor pool
Heated pool
Fitness / spa locker rooms
Bar / lounge
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Complimentary Instant Coffee
Kid-friendly buffet
Special diet menus
Rooftop bar
Taxi service
Banquet room
Meeting rooms
Spa
Couples massage
Facial treatments
Full body massage
Hammam
Head massage
Massage
Steam room
Rooftop terrace
24-hour security
Baggage storage
Concierge
Currency exchange
Newspaper
Non-smoking hotel
Shops
Butler service
Doorperson
24-hour check-in
24-hour front desk
Dry cleaning
Laundry service
Ironing service
Shoeshine
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Room features
Soundproof rooms
Housekeeping
Interconnected rooms available
Room service
Safe
VIP room facilities
Laptop safe
Flatscreen TV
Room types
Bridal suite
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Trendy
Luxury
Languages Spoken
English, French, Russian, Spanish and 2 more
Location
Full view
100Great for walkers
Grade: 100 out of 100
160Restaurantswithin 0.3 miles
64Attractionswithin 0.3 miles
Contact
11 Shlomo ha-Melekh, Jerusalem 9418238 Israel
Getting there
Rental CarsSee rental cars from $60/day
2482Reviews34Q+A100Room tips
Reviews
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Most Recent
The moment we walked in we could tell this hotel wasn’t a luxury hotel despite the luxury price for the room. The lack of bell staff to help us with our luggage upon arrival, the worn out stained rubber mat in the entrance to the hotel followed by the scores of people laying all over the lobby’s worn out furniture all formed our initial impression. The halls and room had seen better days. Perhaps this was a “luxury” hotel in the past but not currently. Location is great but common area and room quality are not.
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Date of stay: July 2022
Rooms
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Amazing hotel, room was perfect, the guys were more than helpful! Special thanks to Mohammed, Mario, Ayala (the new girl :) ) and Liad from front desk and Carlos in the parking area. Absolutely recommend it
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Date of stay: July 2022
Location
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
Helpful
Response from Mamilla Hotel Management, Other at Mamilla Hotel
Responded 5 days ago
Dear Mamilla Hotel Guest, Thank you for choosing Mamilla Hotel on your most recent visit to Jerusalem! We are enthralled with your warm recommendation, and are thankful to take note of your appreciation for Mamilla Hotel's pivotal location (which at all times is most useful), and the service our team always feels privileged to offer our guests. We are delighted also to learn from you how valuable the excellent sleep quality on the Mamilla Hotel beds was for you. We thank you, most especially, for acknowledging the special impact Liad, Mohammed, Mario, Ayala, and Carlos - from our Front of the House team, had on you wonderful Jerusalem stay. Do come back and stay with us. We will all very much love to welcome you back as a distiguished returning guest of Mamilla Hotel! Sincerely, The Mamilla Hotel Management and Team.
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Hotel rooms and entire hotel was beautiful. Great location near lots of things. Rooftop is amazing the view and the food is quite good. Service was a challenge at the hotel, you can only order wine from the sommelier and it took forever for them to come to the table. Also the WiFi cut in and out and streaming was almost impossible some hours of the day. Pool closes on the early side. Everyone there is very kind and helpful. Check in process was smooth. Definitely recommend to stay here if in Jerusalem.
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Date of stay: July 2022Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
Helpful
Response from Mamilla Hotel Management, Other at Mamilla Hotel
Responded 5 days ago
Dear Mamilla Hotel Guest, Thank you for taking of your time to write so beautifully about your excellent stay at Mamilla Hotel. We are thankful for your warm personal recommendation of the hotel, most certainly because you speak from experience. We are certain that the Hotel's pivotal location, which is, as you say "near lots of things", speaks volumes to all who desire a convenient stay. Thank you for lauding our RoofTop Restaurant, as well as the helpfulness of our staff, who was there to ensure your smooth check-in process. We made it a point also to share with our respective teams, the matters that you feel still need improvement. Thank you for your candor and appreciation. Looking forward to hosting you again, in the hotel that love for its unique beauty, convenient location, and attentive staff, on your next Jerusalem visit. Cordially, The Mamilla Hotel Management and Team.
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We loved our stay at the Mamilla hotel. The hotel is in a great location and the breakfast is phenomenal. Attalh our server was wonderful and treated us everyday with a smile. What made our stay even more enjoyable, was the concierge Stephane. Before I even arrived in Jerusalem, he helped us make our dinner reservations and other reservations that we needed. When we needed a taxi, he went out in the street, and made sure we got a taxi, even though it was not easy to get one at that time of day. I can’t say enough about Stephane…he truly made our stay at Mamilla Hotel a very memorable one. Thank you!
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Date of stay: July 2022Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
Helpful
Response from Mamilla Hotel Management, Other at Mamilla Hotel
Responded 1 week ago
Dear Mamilla Hotel Guest, Thank you for choosing to stay at Mamilla Hotel on your recent visit to Jerusalem. We are most appreciative to you for sharing your love for the hotel with a world of travelers. In this way, future visitors of Jerusalem will know about Mamilla Hotel's incontrovertibly fantastic location, the Mamilla Hotel Breakfast Buffet, which we are thrilled to know you found to be phenomenal. We are certainly thankful and humbled to learn of your admiration for our staff members. Stephane's dedication is known to us , and we are thankful for his unflinching tenacity, each and every day. And how good it is to know also that breakfast was all the more wholesome, because you were greeted with Attalh's smile. In all sincerity. It is a genuine privilege for us to be of service to our guests, and we look forward to personally welcoming you back on your next visit. Wishing you All the Very Best in the interim, The Mamilla Hotel Management and Team.
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+1
I’ve always wondered why Amman (of all places) has a Four Seasons Hotel, but Jerusalem does not. With so many travelers, especially Americans, looking for a high-end luxury travel experience in Israel, it would seem to be a natural location for such a property. Alas, without much competition, the Mamilla stands out as Jerusalem’s nicest luxury hotel. The King David wore that crown for many years, but now it is just downright old and tired and a bit sad. The Waldorf Astoria is fine but is a bit dowdy. The David Citadel caters to a tour group crowd and not luxe travelers. The Mamilla is modern and spacious. It’s located steps away from the Old City and at the entrance to an outdoor shopping mall that quickly has become the high-end gathering place for the city. Nothing about the place will “wow” you, but it’s a smart urban hotel that’s well situated and its staff is very attentive.…
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Date of stay: July 2022Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Mamilla Hotel Management, Other at Mamilla Hotel
Responded 1 week ago
Dear Mamilla Hotel Guest, Thank you for taking of your time to reflect upon your recent visit to Jerusalem. We are, to be sure, genuinely enthralled, and grateful, to receive your warm admiration for Mamilla Hotel! Many of our returning guests also feel warmly about the hotel, and often express their earnest love of Mamilla Hotel's special allure. Your words, from your own personal experience, speak volumes. And you speak of simple pleasures : the hotel is modern and spacious, it's location is attractive. Being just steps away from the Old City, and at one and the same time, in the very heart of the city's high-end gathering spot, is a major advantage indeed, but another aspect the hotel often stands out for, is its unpretentious authenticity. Attentive service is one of the cornerstones of fine hospitality, and we are honored to know that you personally very much enjoyed being our guest! Hosting you again will be for us both an honor and a pleasure. Sincere Best Wishes from the Mamilla Management and entire Team.
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Our group of 55 stayed here for 4 nights in July for a Holy Land tour. This is a lovely hotel with big common spaces, an indoor pool, and spa and gym access at the next door spa. The sleeping area was not very big but the bathroom was a good size with a separate shower and tub, Etro toiletries, big and thick towels. The closets were roomy, the hairdryer was better than my Dyson :-), nightly turndown service and water was replenished daily. Rooms also had a Nespresso machine. There was a huge spread for breakfast every morning in there beautiful ballroom dowstairs. If it's cool enough, sit at the very pretty al fresco area. They also have a great rooftop restaurant with wonderful views at dusk so don't miss it. Right beside the hotel is also a commercial strip with shopping and restaurants.…
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Date of stay: July 2022
Location
Cleanliness
Service
Room Tip: the ground floor rooms have bathrooms with bidets
See more room tips
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
2 Helpful votes
Helpful
Response from Mamilla Hotel Management, Other at Mamilla Hotel
Responded 1 week ago
Dear Mamilla Hotel Guest, Thank you, and your entire group for choosing to stay at the Mamilla Hotel. The pleasure of hosting you was ours! We thank you also for sharing your exquisite personal review with TripAdvisor's world-wide readership. We are always excited to read guest reviews, and wonderfully-worded descriptions are particular favorites. Why? Because sensationalism is all about the truth. We are enthralled about the way in which your personal review brings out the uniqueness of Mamilla Hotel, its various inhouse facilities, the design of our rooms, the amenities we offer, our patio - in which breakfast can be enjoyed Al Fresco, our RoofTop Restaurant - which looks out upon Jerusalem's incomparable views, the elegant Mamilla pedestiran Mall - with its luxury design shops etc. We thank you also for taking the time to attribute the highest rating for Location (clearly), Cleanliness, and Service. Awaiting your hopefully soon return on your next Jerusalem visit, The Mamilla Hotel Team and Management
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Had a fantastic 10 night stay here. Food, service and rooms are all exceptional. The location can’t be beat. Brought lots of water daily and breakfast service was right on! High marks for service to Naomi (Nadia), Samer and Mark!
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Date of stay: July 2022Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
2 Helpful votes
Helpful
Response from Mamilla Hotel Management, Other at Mamilla Hotel
Responded 1 week ago
Dear Mamilla Hotel Guest, The pleasure of hosting was ours, and we are thankful to you for taking a moment to share your excellent TripAdvisor review of your Mamilla Hotel experience. It is wonderful to knoe that your 10-night stay abounded ingenuine wonderfulness, and that our location, cuisine, the service our team offers, and the Mamilla Hotel room you stayed, all combined to create the exquisite experience in your description. You also write favorably about the service at breakfast, and our room service, both of which, according to you description were "right on". We certainly made a point of sharing your special mention for well-attuned and dedicated service to Samer - our Front Desk Manager, Nadia, and Mark. Welcoming you back as a distinguished returning guest, on additional great Mamilla Hotel stays will be a genuine pleasure for us all. Sincerely, The Mamilla Hotel Management and Team.
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We just left our beautiful and short stay at the hotel. Very modern and clean. Good food. Gorgeous Sun Deck. Mark and Boris were exceptional! They provided a little extra in service and made our stay so much better.
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Date of stay: July 2022Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Mamilla Hotel Management, Other at Mamilla Hotel
Responded 5 days ago
Dear Mamilla Hotel Guest, Thank you for choosing to stay at the Mamilla Hotel, and for taking of your time to share your wonderful experience with TripAdvisor's world-wide readership! We are delighted to read of your sheer enjoyment, and are particularly pleased to know about your utmost satisfaction with our team's attentiveness, at all times. It is wonderful to know from you that Mamilla Hotel's authentic design, with its modern allure, and pleasant sundeck, is very attractive to you, and that the work of our housekeeping team, indeed creates a clean, organized, and comfortable experience. We made sure to also share your fascination with our cuisine with our Chef of the House, and his entire team/ We were especially pleased to share your warm words of recommendation with Boris - our Front Desk Assistant Manager, and our Front Desk Representative - Mark, whose readiness to walk the extra mile you very much appreciated. Your recognition is very much in synch with our feeling that in the work that we do, being of service to our guests is the highest privilege and honor. We very much look forward to welcoming you back soon. Cordially, The Mamilla Hotel Management and Team.
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Just spent four nights at this hotel. Perfect location! Walkable to everything in the Old City; Ben Yehudah street; terrific restaurants and the Shuk! The breakfast was amazing. The staff was helpful, kind, courteous and hardworking, especially Rania!
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Date of stay: July 2022Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Mamilla Hotel Management, Other at Mamilla Hotel
Responded 2 weeks ago
Dear Mamilla Hotel Guest, What a pleasure it is to read your elegantly written review which speaks to all who love a perfect location (as per your description), an amazing breakfast, and a helpful. kind, courteous and hard-working team. Thank you so much for recognizing and appreciating these truly important personality traits in Rania. It is exactly this kind of service we always strive to provide, and we were thankful to once again be able to thank Rania for her sincere efforts and personal contribution to our team. We look forward to welcoming you back soon as a distinguished returning guest in our hotel. Sincere Best Wishes from the Mamilla Hotel Management and Team.
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This gorgeous hotel was perfect for meetings, meals and a good night's sleep after busy days. The food is delicious and fresh, and the dining service superb. Even a month later, I am still impressed with Kamal's ability to manage his staff with grace and knowledge. Thank you so much!
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Date of stay: May 2022Trip type: Traveled on business
Value
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Mamilla Hotel Management, Other at Mamilla Hotel
Responded 3 weeks ago
Thank You, Dear Mamilla Hotel Guest, for your exquisite review, and for sharing your highest satisfaction on TripAdvisor, in such a beautiful, honorable and endearing way. Your warm appreciation for Mamilla hotel's convenient meeting facilities, our dining service - which you found to be not only meticulous, but also characterized by gracefulness, well-attuned management, as well as intuitive and knowledgeable hospitality, gives us much joy. Given the distanced approach so typically encountered in worldwide travel nowadays, your description of the refined and attentive service Kamal and his team well knew how to offer you, is much appreciated by our management, and we made sure to share your satisfaction with our entire team. Thank you for celebrating your Mamilla Hotel stay so wonderfully, and for evoking with admiration, how much extra value can be gained from the humanity, approachability and service of our team members, from the difference refined elegance, as well as an excellent sleep quality, can, truly, make. Dear Kayley, we look forward to hosting you again soon. Sincerely, The Mamilla Hotel Management and Team.
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PRICE RANGE
$432 - $578 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
mamilla hotel jerusalem
LOCATION
IsraelJerusalem DistrictJerusalem
NUMBER OF ROOMS
194
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Claim Your Listing Frequently Asked Questions about Mamilla Hotel
Which popular attractions are close to Mamilla Hotel?
Nearby attractions include Baltinester Bros. Jewelry and Judaica (0.2 miles), The Friends of Zion Museum (0.2 miles), and Église du Saint-Sépulcre (0.3 miles).
What are some of the property amenities at Mamilla Hotel?
Some of the more popular amenities offered include an indoor pool, a rooftop bar, and free wifi.
What food & drink options are available at Mamilla Hotel?
Guests can enjoy a rooftop bar, free breakfast, and an on-site restaurant during their stay.
Is parking available at Mamilla Hotel?
Yes, paid private parking on-site, paid private parking nearby, and valet parking are available to guests.
What are some restaurants close to Mamilla Hotel?
Conveniently located restaurants include Deja Bu, Blue Hall Music, and Katy's.
Are there opportunities to exercise at Mamilla Hotel?
Yes, guests have access to an indoor pool, a fitness center, and locker rooms available in the fitness center during their stay.
Does Mamilla Hotel have airport transportation?
Yes, Mamilla Hotel offers airport transportation for guests. We recommend calling ahead to confirm details.
Is Mamilla Hotel located near the city center?
Yes, it is 0.5 miles away from the center of Jerusalem.
Are any cleaning services offered at Mamilla Hotel?
Yes, dry cleaning and laundry service are offered to guests.
Does Mamilla Hotel offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Mamilla Hotel?
The staff speaks multiple languages, including English, Spanish, French, Russian, Arabic, and Hebrew.