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Mamilla Hotel

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1,268 Reviews from our TripAdvisor Community

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Showing 953: English reviews
California
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 6 days ago NEW

The hotel is a bit of a contradiction. The location, the staff, the service, and the food were excellent. On arrival there was a welcoming bottle of Israeli wine in the room. There was also bottled water (at no charge) and a Nespresso coffee machine. One afternoon there was a free wine tasting in the bar that was quite pleasant... More 

Helpful?
1 Thank Californiatravelman
Boston, Massachusetts
2 reviews
Reviewed 1 week ago

I recently had a 4 day/3 night stay at the Mamilla. The customer service was beyond expected. Room was impeccably taken care of every day. I accidently left several articles of clothing in the closet of my room, only to realize this after departure. Simon Alaouf, service manager, arranged to have the items to be shipped to me after I... More 

Helpful?
Thank juliesteller
London, England
Level Contributor
16 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
Reviewed 2 weeks ago via mobile

We arrived after a night flight and were impressed with how early they got the room ready for us. Room was fine but needs a bit of love and attention. Bar was crazy noisy and the floor below our room so had to complain about the noise but they did turn it down so thank you . Room cleaning was... More 

Helpful?
Thank AnthonyE1
Gil_Drory, Front Office Manager at Mamilla Hotel, responded to this review

Dear AnthonyE1, Shalom, and thank you for your recent stay at the Mamilla Hotel. Thank you also for taking time to write a review of your experience. We are pleased to know that you have enjoyed a most plentiful Mamilla Hotel breakfast, as well as a pleasant, ambient Friday night meal. We regret to hear that you experienced some inconveniences... More 

New Delhi, India
Level Contributor
18 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed 2 weeks ago

Let's set the perspective. $500/night for a "suite". Three nights. Now, let's describe what I got: * A large room with a wooden room divider that made this room a suite. * The "sitting room" with one sofa and one side chair. WITH STAINS. * Two "paintings" just hung up on the wall. Not aligned...just hung. * A bathroom where... More 

Helpful?
1 Thank Desivisitor
Philadelphia, Pennsylvania
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 3 weeks ago

We were planning on staying at another Jerusalem hotel that is very highly rated on Trip Advisor, but after staying at another of that brand's locations close to Tel Aviv, we decided we'd rather try a different hotel. We chose the Mamilla, and it is part of what made our 1-week trip to Jerusalem so memorable. The modern aesthetic is... More 

Helpful?
2 Thank Daniel P
Merida, Mexico
Level Contributor
79 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
Reviewed 4 weeks ago via mobile

We arrived to the hotel at night and we were just happy to be there. The hotel (specially at night) looks beautiful and luxurious. We were escorted to our rooms to see them and received complimentary wine as a welcome gift! So thoughtful!! Everything is absolutely clean and well done. On one side I have to agree on another comment... More 

Helpful?
Thank mcortesmena
Gil_Drory, Front Office Manager at Mamilla Hotel, responded to this review

Dear mcortesmena, Thank you so much for taking the time to write a review describing your enjoyable experience at the Mamilla Hotel! We take great pleasure in reading that you have enjoyed your stay! We regret that not all aspects met with your expectations, and would love to welcome you to the Mamilla again soon, with a view to also... More 

Level Contributor
18 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 4 weeks ago via mobile

We celebrated our 14th anniverary at the hotel. The hotel itself is beautiful, perfectly located, excellent service at all times. Both dinner and breakfast were delicious. The only drawback I found, which was unfortunately, quite annoying, was in the the room: it was tiny, with a wooden floor and stony bath and sink, which may have been quite unique at... More 

Helpful?
Thank Merav T
Gil_Drory, Front Office Manager at Mamilla Hotel, responded to this review

Dear Merav T, Thank you so much for taking the time to write a review describing your enjoyable experience at the Mamilla Hotel! We take great pleasure in reading that you have enjoyed your stay, and thank you for loving our location and unique aesthetics. We most particularly thank you for commending the warm and caring attitude of our staff.... More 

Tel Aviv, Israel
Level Contributor
18 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
Reviewed 4 weeks ago

Visited the Mamilla for an anniversary celebration - luxury atmosphere, wonderful staff and a great experience overall. For a one night stay they pulled out all the stops they could to make it special, including amenities and VIP service. Special mention to Emmanuel, who is the embodiment of hospitality and provided great assistance.

Helpful?
1 Thank david_cohen
Gil_Drory, Front Office Manager at Mamilla Hotel, responded to this review

Dear Mr. David Cohen, Thank you for your recent stay at the Mamilla Hotel, and for taking time to write and share your fabulous review! We are truly honored to receive your gracious commentary, and particularly take pride in knowing that your personal experience was one of comfort and luxury, largely elicited by the dedicated service and attention you have... More 

Level Contributor
4 reviews
Reviewed 4 weeks ago

Incredible Modern and sophisticated hotel in the most desirable and convenient area of Jerusalem. food, the staff, the hotel and rooms are the best you will get in the entire country. A true treat for yourself.

Helpful?
Thank Jennifer C
Gil_Drory, Front Office Manager at Mamilla Hotel, responded to this review

Dear Jennifer C, Your wonderful review is a true treat, which we at the Mamilla Hotel are most honored to receive! Thank you for choosing the Mamilla Hotel as the most refined hotel in Israel, and the best place to stay on one’s visit to Jerusalem! We are thankful to you for recognizing and sharing your first-hand experience, which is... More 

Boca Raton, Florida
Level Contributor
17 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed October 26, 2016 via mobile

No exaggeration- the service at this hotel is exceptional. From the doormen to the front desk, concierge, food and beverage staff and housekeeping- all top notch. And not "top notch Israeli standard", but truly top notch- they can compete with the finest hotels in Europe.

Helpful?
Thank LuckyTravelerJodi
Gil_Drory, Front Office Manager at Mamilla Hotel, responded to this review

Dear LuckyTravelerJodi, Thank you for recently staying at the Mamilla Hotel, and thank you for taking the time to write and share your wonderful experience. What a pleasure it is for our staff, the doorman, the concierge team, the food and beverage and housekeeping departments and our guest service center to receive commentary in praise of our work. This is... More 

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Amenities

Highlights
  • Room Service
  • Restaurant
  • Pool
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Free Breakfast
  • Free High Speed Internet ( WiFi )
About the property
  • Non-Smoking Hotel
  • Wheelchair access
Things to do
  • Restaurant
  • Pool
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
Internet
  • Paid Wifi
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Meeting Rooms
  • Free Breakfast
  • Dry Cleaning
  • Business Center with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Airport Transportation
  • Babysitting
Official Description (provided by the hotel)
Jerusalem's Finest Luxury Accommodations Mamilla Hotel, Jerusalem's newest and most fashionable hotel, will usher in a new experience of exceptional hospitality in Israel.This elegant luxury, lifestyle hotel featuring 194 rooms and suites will be the center of Jerusalem's rich cultural heritage and bustling daily life.Designed in collaboration with Alrov Luxury Hotels' vision and commitment to excellence and execution, and in partnership with world-renowned architects Moshe Safdie and Hall of Fame Piero Lissoni. The design combines sophistication and simplicity with exciting lighting, textures and colors inspiring the imagination and delivering a truly unforgettable experience.Mamilla Hotel brings world-class lifestyle hospitality to Jerusalem and Israel. Guests and visitors will enjoy superior design and accommodations together with exclusive dining and bar venues, a Holistic Well-being Spa & Gym, as well as events and banqueting spaces operating with leading technology, that blend sophistication and modern international style with ... more   less 

Additional Information about Mamilla Hotel

Address: 11 Shlomo ha-Melekh, Jerusalem 9418238, Israel
Location: Israel > Jerusalem District > Jerusalem > Mammilla
Price Range: $330 - $542 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Mamilla Hotel 5*
Number of rooms: 194
Reservation Options:
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Also Known As:
Mamilla Hotel Jerusalem
Hotel Style:
#4 Business Hotel in Jerusalem
#6 Romantic Hotel in Jerusalem
#6 Spa Hotel in Jerusalem
#7 Family Hotel in Jerusalem
#10 Luxury Hotel in Jerusalem
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Questions & Answers

Here's what travelers have asked, with answers from Mamilla Hotel staff and other travelers.
12 questions
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See all questions (12)

Questions? Get answers from Mamilla Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“The suites are perfect.”
 of 5 bubbles W2989DWdanielp, 3 weeks ago | Read review
“Might be best to upgrade to a better room than standard if small does not turn you on.”
 of 5 bubbles davidtuffley, Oct 17, 2016 | Read review
“The hotel is located near the David's Citadel, KIng David and the old city. Also near artistic Shlomzion Ha-malka Street. Art galleries.”
 of 5 bubbles 790abes, Oct 10, 2016 | Read review
“if you arrive on friday , be prepared for sabbath, everything is closed until saturday night”
 of 5 bubbles roberto2013, Sep 28, 2016 | Read review
“Back rooms are quieter”
 of 5 bubbles JacquesSydney, Sep 28, 2016 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question
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