Mamilla Hotel
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11 Shlomo ha-Melekh, Jerusalem 9418238 Israel
COVID-19 update: See the added health and safety measures this property is taking.Read more
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Room & Suite (292)
Dining (210)
Travel safe during COVID-19
What you can expect during your stay
- All linens sanitized in high-temperature wash
- Face masks required for guests in public areas
- Face masks required for staff in public areas
- Floors marked for social distancing
- Hand sanitizer available to guests & staff
- Paid stay-at-home policy for staff with symptoms
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Updated 06/24/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Mamilla Hotel
Updated 06/24/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
About
#9 of 111 hotels in Jerusalem
Location
Cleanliness
Service
Value
Travelers' Choice
Jerusalem's Finest, and most Fashionable Lifestyle Hotel, will usher- in a new experience of exceptional hospitality in Israel. Featuring 194 rooms and suites, it will be epitomize Jerusalem's rich cultural heritage and bustling daily life. Inspired by Alrov Luxury Hotels' vision and commitment to excellence, and master-minded by world-renowned architects Moshe Safdie and Hall of Fame Piero Lissoni, it combines sophistication and simplicity with eclectic aesthetics, exciting lighting, textures and colors, inspiring the imagination and delivering a truly unforgettable experience. It brings world-class lifestyle hospitality to Jerusalem and Israel. Guests and visitors will enjoy superior design and accommodations together with exclusive dining and bar venues, a Holistic Well-being Spa & Gym, as well as a variety of banqueting spaces with excellent personalized service, cutting-edge technology and exquisite design, for holding private and social events.
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Full view
Property amenities
Valet parking
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Free breakfast
Airport transportation
Business Center with Internet Access
Conference facilities
Paid private parking nearby
Wifi
Indoor pool
Heated pool
Fitness / spa locker rooms
Bar / lounge
Restaurant
Breakfast available
Breakfast buffet
Complimentary instant cofffee
Kid-friendly buffet
Special diet menus
Rooftop bar
Taxi service
Banquet room
Meeting rooms
Spa
Couples massage
Facial treatments
Full body massage
Head massage
Massage
Steam room
Rooftop terrace
24-hour security
Baggage storage
Concierge
Newspaper
Non-smoking hotel
Shops
Butler service
Doorperson
24-hour check-in
24-hour front desk
Dry cleaning
Laundry service
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Room features
Soundproof rooms
Housekeeping
Room service
Safe
VIP room facilities
Laptop safe
Flatscreen TV
Room types
Bridal suite
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Trendy
Modern
Languages Spoken
English, Russian, Arabic
Location
Full view
100Great for walkers
Grade: 100 out of 100
144Restaurantswithin 0.3 miles
57Attractionswithin 0.3 miles
2,366Reviews33Q+A100Room tips
Reviews
Traveler rating
- 1,639
- 416
- 156
- 82
- 73
Time of year
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- English
Popular mentions
+1
The design of the hotel is very interesting! Modern, but conservative. You have a lot of Art, Design and History books all over its area and even in your room. The room itself is spotlessly clean and disign in the high comfort grade. We very liked a bath-shower-toilet area, with transparent walls and modern installations. The bed is a little bit hard, but big. You also have a nice coffee-machine corner. The atmosphere in the hotel is calming. Especially a pool area - I enjoyed it very much! The breakfast was good for a Shabbat day - not everything was completely cold meal. We came relatively early and had a table outside - in the courtyard, it was really pleasant. The service is great. Every guest was kindly asked to put on nylon gloves for taking a meal from the buffet. Sadly, we didn't get a late check-out: the guy at reception said that check-out is at 13 (Shabbat at Jerusalem!), but after I insist that even at Tel-Aviv it's usually later, he gave us permission to stay in the room until 15. We were disappointed: we've planned a trip and a dinner at the area. Check the parking opportunities an advance. We had ours for free through the hotel at the -5 floor of the public parking at the Mamilla Mall. At conclusion, it was a great experience after all: being in the luxury hotel that situated in such a beautiful place in Jerusalem! We'll be back some day.…
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Date of stay: August 2020
Cleanliness
Service
Sleep Quality
Room Tip: There are no balconies or view to the Old City, so I believe every room they have is more or less...
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1 Helpful vote
Helpful
Response from Mamilla Hotel Management, Other at Mamilla Hotel
Responded Aug 29, 2020
Dear Mamilla Hotel Guest, Thank you for your recent stay at the Mamilla Hotel, and for taking the time to complete and share your feedback with us. We are always happy to great excellent feedback, Your feedback, which genuinely attests to your experience as being one of sheer comfort, pleasure and enjoyment, is a true delight. Thank You! We note with pleasure, your sheer appreciation for our Covid19 protocols and for our service. We will be most honored to offer our very best service to you again on your forthcoming stays, as a distinguished returning guest at the Mamilla Hotel. Sincerely yours, Mamilla Hotel Management.
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COVID-19 makes it a bit hard to really appreciate the hotel with the onsite limitations and required changes to service. The facilities are excellent with a beautiful room in somewhat Japanese style . Comfortable beds. Nice rooftop bar and sun deck. Breakfast was excellent. They do seem to have a problem with the noise the room doors make when shuts. They are very heavy and slums pretty loudly. On the other hand there noise reduction quality can and should be improved as you can hear every word being said outside in the halls. Reception was also somewhat slow. View from all rooms but the suits is limited.
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Date of stay: August 2020Trip type: Traveled as a couple
Helpful
Response from Mamilla Hotel Management, Other at Mamilla Hotel
Responded Aug 29, 2020
Dear Mamilla Hotel Guest, Thank you for choosing to stay at the Mamilla Hotel, and for taking of your time to write your TripAdvisor review. it will be our pleasure of hosting you as a returning guest on your next Jerusalem visits! Sincerely, The Mamilla Hotel Management and Team.
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Unlike most hotels in Israel that charge 5 star prices but have 1 star service and bland rooms this is a proper 5 star hotel. Outstanding personnel at Reception( Stefan and Dina), fantastic rooms and a rooftop that is best in class compliment an unbeatable location. While not cheap, why should it be for what you get, the price differential between this hotel and your average Zimmer is surprisingly small. An example of what is possible in this country with the right effort and energy.
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Date of stay: August 2020Trip type: Traveled as a couple
Helpful
Response from Mamilla Hotel Management, Other at Mamilla Hotel
Responded Aug 13, 2020
Dear Mamilla Hotel Guest, Thank you for your recent stay at the Mamilla Hotel, and for taking the time to complete and share your feedback with us. We are always thrilled to great excellent feedback, Your feedback, which genuinely attests to your experience as being one of sheer comfort, pleasure and enjoyment, is a true delight. Thank You! Thank you for your kind words about Stephan and Dima from our front desk team. we will pass it on! Sincerely yours, Mamilla Hotel Management.
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We visited in this great hotel with our all family. Except that great location of this site, the service and clean place, the food was so excellent. I must tell about Mr. Asem food management that did his best to give us unbelievable service with hims stuff so we thank him specially. We sure will return.
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Date of stay: July 2020Trip type: Traveled with family
Helpful
Response from Mamilla Hotel Management, Other at Mamilla Hotel
Responded Jul 30, 2020
Dear Mamilla Hotel Guest, Thank you for your recent stay at the Mamilla Hotel, and for taking the time to complete and share your feedback with us. We note with pleasure, your sheer appreciation for our staff and for Asem. We will be most honored to have you here at the Mamilla Hotel soon, Sincerely yours, Mamilla Hotel Management.
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Highly recommend the hotel Great experience excellent service Old City View of Jerusalemites We will return to this hotel excellent service Old City View of Jerusalemites We will return to this hotel Magnificent lobby Beautiful rooms Clean Comfortable New BVLGARI toiletries
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Review collected in partnership with this hotel
Date of stay: July 2020
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
1 Helpful vote
Helpful
Response from Gilad B, Other at Mamilla Hotel
Responded Jul 14, 2020
Dear Guest, Reading your feedback is an absolute pleasure to us! thank you for your kind words and thank your for paying attention to the small things! It will be our absolute pleasure of having you again as a guest of ours. All the best, The Mamilla Hotel Management
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PRICE RANGE
$390 - $579 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
mamilla hotel jerusalem
LOCATION
IsraelJerusalem DistrictJerusalem
NUMBER OF ROOMS
194
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Claim Your Listing Frequently Asked Questions about Mamilla Hotel
Which popular attractions are close to Mamilla Hotel?
Nearby attractions include Baltinester Bros. Jewelry and Judaica (0.2 miles), Église du Saint-Sépulcre (0.3 miles), and Hebrew Music Museum (0.3 miles).
What are some of the property amenities at Mamilla Hotel?
Some of the more popular amenities offered include an indoor pool, a rooftop bar, and free wifi.
What food & drink options are available at Mamilla Hotel?
Guests can enjoy a rooftop bar, free breakfast, and an on-site restaurant during their stay.
Is parking available at Mamilla Hotel?
Yes, paid private parking nearby and valet parking are available to guests.
What are some restaurants close to Mamilla Hotel?
Conveniently located restaurants include Deja Bu, Mirror Bar, and Kinor Bakikar.
Are there opportunities to exercise at Mamilla Hotel?
Yes, guests have access to an indoor pool, a fitness center, and locker rooms available in the fitness center during their stay.
Does Mamilla Hotel have an airport shuttle?
Yes, Mamilla Hotel offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Is Mamilla Hotel located near the city center?
Yes, it is 0.5 miles away from the center of Jerusalem.
Are any cleaning services offered at Mamilla Hotel?
Yes, dry cleaning and laundry service are offered to guests.
Does Mamilla Hotel offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Mamilla Hotel?
The staff speaks multiple languages, including English, Russian, and Arabic.