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Mamilla Hotel

Certificate of Excellence
Shlomo Hamelekh 11, Jerusalem 94182, Israel
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1 room 1 adult
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Mamilla Hotel
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1,052 Reviews from our TripAdvisor Community

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Huntington, West Virginia
Level Contributor
28 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

Second time in Jerusalem and Mamilla Hotel was a fantastic place to stay. Short walk to Old City Wall, Jaffa, New and Damascus Gates. Shopping and restaurants connected to building. Great breakfast. Friendly staff. Very nice rooms. Would definitely stay again.

Helpful?
Thank Don M
Tel Aviv District, Israel
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 4 days ago NEW via mobile

l surprised my husband for his birthday and took him to Mamila hotel. It was perfect! The service was great, the food was 😋 and we didnt move the car, beacause all the attractions are by walk. Very romantic and spirtual vacation!

Helpful?
1 Thank Sivco21
Emanuel R, Director of Public Relations & Delegations at Mamilla Hotel, responded to this review

Dear Guest, Thank you for your remarkable review and for the high mark. We are pleased to hear that you had a dream vacation, and will be equally delighted to offer our best service to you in your forthcoming stays with us. Looking forward to hosting you in the near future. Sincerely yours, Emanuel Shapira Rabbanian Director of Public Relations... More 

Miami Beach, Florida
Level Contributor
14 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Very good location, it is at walking distance to the Old city. It has many reputable restaurants around, in addition to their rooftop restaurant which has impressive views, good service and really good food. The breakfast is to die for. The rooms are big and very comfortable.

Helpful?
1 Thank Monica F
Emanuel R, Director of Public Relations & Delegations at Mamilla Hotel, responded to this review

Dear Guest, Thank you for your positive review of your recent stay at the Mamilla Hotel. We are pleased that you have enjoyed your stay and that you found the service, hotel location and breakfast excellent, and also for finding the rooms big and comfortable. It will be our pleasure to serve you in your forthcoming stays with us. Sincerely... More 

Level Contributor
51 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 46 helpful votes
5 of 5 stars Reviewed 2 weeks ago

This is one of the finest hotels I've had the pleasure of staying in. I booked the studio room - and was completely happy with the size, comfort, and especially the amazing bathrooms. The location is also perfect for walking to Jaffa Gate. The staff were super friendly and very helpful with information for our stay. Breakfast was abundant -... More 

Helpful?
2 Thank Jeff-Melnyk
Emanuel R, Director Of Public Relations & Delegations at Mamilla Hotel, responded to this review

Emanuel R, Director Of Public Relations & Delegations at Mamilla Hotel, responded to this review, Jan 24, 2016 Dear Mr. Melnyk, Thank you very much for taking the time to review our hotel and for acknowledging our staff. Your input is extremely important to us. As members of The Leading Hotels of the World, we are on a constant mission... More 

Pomona, New York
2 reviews
5 of 5 stars Reviewed 3 weeks ago

We have stayed with the Mamilla Hotel on several occasions, but during this most recent visit to Jerusalem, they have exceeded our expectations. We had been traveling for two days with no sleep and many obstacles. Finally arriving at our original accommodation at 230am, we found it in conditions that were much to be desired. We decided to leave and... More 

Helpful?
Thank Galgocy
Emanuel R, Director of Public Relations & Delegations at Mamilla Hotel, responded to this review

Dear Guest, Thank you for your remarkable review of your recent stay at the Mamilla Hotel. We are pleased that you have enjoyed your stay and that you found the service excellent, and also it is highly appreciated that you have acknowledged our staff. It will be our pleasure to serve you in your forthcoming stays with us. Sincerely yours,... More 

sgtpepa
Level Contributor
50 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 66 helpful votes
1 of 5 stars Reviewed 3 weeks ago via mobile

I am not even sure where to start in my disappointment in the Mamilla hotel. While the design of my room, a Mamilla suite, looks great, it was absolutely a most uncomfortable room. The lighting was so poor that you could not see anything from the few spot lights in the room. The bed was hard. When we asked about... More 

Helpful?
3 Thank sgtpepa
Emanuel R, Director of Public Relations & Delegations at Mamilla Hotel, responded to this review

Dear Guest, Thank you for your feedback your input is extremely important to us. My apology for the inconvenience you have experienced, and please rest assured that the information will be passed on to the Managers in charge for further handling. Sincerely yours, Emanuel Shapira Rabbanian Director of Public Relations & Delegations More 

Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed 3 weeks ago via mobile

I called the hotel ahead of time and reached Linoy in the Host (concierge/front desk) department. She was incredible and helped me to decide how best to reach the hotel. Once I arrived, she ensured a smooth check-in, set me up on two amazing tours of both Jerusalem and a sunrise hike at Masada, and also arranged for dinner reservations... More 

Helpful?
1 Thank Renee B
Emanuel R, Director of Public Relations & Delegations at Mamilla Hotel, responded to this review

Dear Guest, Thank you for taking the time to share your experience at the Mamilla Hotel. Your input is extremely important to us. It is a pleasure to know that you have found the hotel room and facilities stunning, the location just perfect, and we also thank you for acknowledging our staff. Once again, thank you for your input, and... More 

Amsterdam, The Netherlands
1 review
5 of 5 stars Reviewed 4 weeks ago

beautiful hotel! very nice located! good atmosphere and vibe. will come back for sure! its the best place for a Jeruzalem experience! also shopping around the hotel is amazing. The Host who brought me to the room was friendly and helpful. The terras on top has a beautiful view !

Helpful?
Thank Folk1989
Emanuel R, Director of Public Relations & Delegations at Mamilla Hotel, responded to this review

Dear Guest, Thank you for your remarkable review and for the high mark. We are delighted to hear that you had a great stay, and will be equally delighted to offer our best service to you in your forthcoming stays with us. Looking forward to hosting you in the near future. Sincerely yours, Emanuel Shapira Rabbanian Director of Public Relations... More 

2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 5 weeks ago via mobile

I had an incredible stay at the hotel and had the best waiter ever! The hotel was beautiful with delicious foods amenities and then when I went to th food and beverage bar I had w great experience. Imad made me the best drinks and really made my stay much better. Would definitely come again.

Helpful?
1 Thank Judah B
Emanuel R, Director of Public Relations & Delegations at Mamilla Hotel, responded to this review

Dear Guest, Thank you so much for your kind words and for the high mark. It is always a pleasure to receive such a feedback. As members of The Leading Hotels of the World, we are on a constant mission to achieve and preserve a high standards of service. Once again, we thank you for your input, and we look... More 

Antwerp, Belgium
Level Contributor
8 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
3 of 5 stars Reviewed January 5, 2016

Although we were very pleasantly surprised by the friendliness and efficiency of our reservation agent, Naomi , we were unfortunately disappointed by some other aspects during our stay in this hotel. In order to simplify this review and to keep it as objective as possible, let me just summarize our stay with pros and cons. The pros: Friendly staff Above... More 

Helpful?
2 Thank JosephP1981
Emanuel R, Director of Public Relations & Delegations at Mamilla Hotel, responded to this review

Dear Guest, Thank you for taking the time to share your experience at the Mamilla Hotel. Your input is extremely important to us. It is a pleasure to know that you have enjoyed the Rooftop restaurant and the indoor pool, and we thank you for acknowledging our staff. I regret to hear that certain parts of your experience were not... More 

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