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Cheaper
Average
Higher
About
4.5
#19 of 112 hotels in Jerusalem
Location
4.7
Cleanliness
4.7
Service
4.6
Value
4.4
Tripadvisor gives a Travelers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travelers and are ranked within the top 10% of properties on Tripadvisor.
The Villa Brown Jerusalem, the newest addition to the Brown Hotels group, is a 24-room boutique hotel that redefines contemporary hospitality in the holy city. Just a five minute walk to Jerusalem's old city sites and situated in the heart of the bustling city center. Known as the 'Grande Dame' of the Brown Hotels collection, the Villa Brown Jerusalem is housed within a one-time private villa from the 19th-century. The hotel's distinct aesthetic is a multilayered interpretation of East-Meets-West, merging Neoclassical British Mandate, Ottoman and Eclectic-design-styles with contemporary interior influences, exemplified through velvety pigments of red, emerald and mauve that adorn the public and private spaces throughout the property.
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
HOTEL STYLE
Trendy
Boutique
Languages Spoken
English, Arabic, Hebrew
Location
54 Hanevi'im Street, Jerusalem 9514109 Israel
Villa Brown Jerusalem
728 reviews
Getting there
Great for walkers
Places to stay are graded on a 0-100 scale. The higher the grade, the easier it is for travelers to find restaurants and things to do within walking distance.
This hotel is a hidden gem, its small, cozy, classy and amazingly decorated. Staff were super helpful and friendly. We stayed in a room on the third floor by the spa area. The room was small, only has a small window, which provided super quiet ambiance. Bathroom size was OK, it came with all toiletries and bathrobe. We used the SPA waiting chairs and sofa to work in our laptops. There is a Nespresso machine on the area and the outdoor terrace with reclining chairs and jacuzzi are in this floor. Breakfast menu is plenty and espectacular it is a feast of flavors and colors. Try all the dishes they offer, they are super special. Its the only meal they offer and no room service. They do prepare lunch boxes in case you have an early departure to a tour. The lobby area combines the entrance to the hotel and the dinning areas, decor is a combination of eclectic type but super cozy. Reception area is small but functional. They also have an outside terrace at the entrance which was not operating as it was cold. It is very close to Jaffa Street and the old city, a short walk to many restaurants and tourists areas. We combined our stay in this hotel with a weekend tour to Petra, they kept our luggage stored while we took smaller bags to our trip. Upon our return to Jerusalem we recovered our luggage and continued our stay at the Brown. The manager chatted with us, he followed up and ask about our stay. We highly recommend this hotel
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Date of stay: February 2020Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from yehuda shmorak, General Manager at Villa Brown Jerusalem
Responded Mar 3, 2020
Dear Matan Hello, Thank you very much for the feedback, . It was our honor to have you at the villa brown hotel. With respectful Yehuda Shmorak General Manager Brown Hotels Jerusalem
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Villa Brown is an amazing boutique hotel where the details are thought through and cared about. The architecture and features are amazing, retaining much of its previous live as a private residence. Every staff member is friendly, outgoing and very helpful. You can tell their priority is the enjoyment of your stay. Rooms are stylish and would recommend one with a balcony if available to get some outdoor space to relax. Breakfast is incredible, multi courses with the addition of mezze plates that will leave you full for hours of sightseeing. It’s only 15 min walk to Jaffa Gate and 5 mins from the light rail system. I would highly recommend Villa Brown to anyone visiting Jerusalem and would definitely stay here again given the chance.
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Date of stay: January 2020Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from villa_brown, General Manager at Villa Brown Jerusalem
Responded Jan 11, 2020
Dear Geast Hello, Thank you very much for the feedback, . It was our honor to have you at the villa brown hotel. With respectful Yehuda Shmorak General Manager Brown Hotels Jerusalem
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The good: · The location of the hotel is excellent, within walking distance of the old city, and many other charming sites for sightseeing such as the Mahane Yehuda market, the Russian courtyard, bars and restaurants, and more. The hotel is inside a beautiful old stone building and has a special character (unfortunately, the rooms are quite small, accordingly). The staff are nice and helpful, and the lobby serves free hot drinks (coffee and tea) around the clock.
The bad: · Due to the corona, the dining room is closed and the meal was served in a picnic box for eating in the room. No plates, cups were provided with it, only disposable cutlery. There is also no table in the room that will allow proper eating, which is a shame. Parking is a daily fee of about $ 20, and about 700 feet from the hotel. Given this location it is probably reasonable.
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Date of stay: February 2021
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from yehuda shmorak, General Manager at Villa Brown Jerusalem
Responded Feb 28, 2021
אורח יקר שלום רב, תודה רבה על המשוב המפרגן, היתרון של הוילה זה המיקום המרכזי שלה מרכז ירושלים קרוב לכול אתר ולכול מקום ההסדר עם חניו הדודיקה הוא הזול ביותר שקיים באזור. בכבוד רב, יהודה שמוראק מנכ"ל
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The hotel is a quirky combination of contrasting elements. The room is nicely designed and decorated, but it doesn't offer the basic features existing in even the simplest hotels, such as a kettle to prepare a cup of tea in the room, nor, even stranger, the smallest closet. Nowhere to hang one's clothes. On the other hand, it does have a fake fireplace, which is, in such a very small room, a total waste of space. Room TV had CNN on the menu, but it was not available even when we asked for it, nor was Sky News nor any of the main news networks; in what labels itself a "boutique" hotel, this is quite unacceptable. Breakfast was exquisite, rich, inventive and sophisticated; and no request for extras was refused. Carefully made special dishes such as haloumi with tehina, eggplant slices, roe with chopped onion, etc., all made with special attention to detail. Excellent. Cleanliness was excellent and so was everyday cleaning of the room. The rooftop jacuzzi, on the other hand, was a joke. It is only good for two people, so in case somebody got it, that was it, until they decided to leave; and then one had to empty the tub and refill it, if you didn't want to bathe in the waters of others. In short, unusable. Location is very central and very convenient for getting to the market or the pedestrian mall on foot. Parking, on the other hand, as other reviewers have noticed, is non-existent, forcing guests to choose between expensive and far away on foot and expensive and unsafe. Staff were always friendly and helpful. Pity, because a few small changes could make this a genuine five-star establishment.
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Date of stay: September 2020
Rooms
Cleanliness
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from yehuda shmorak, General Manager at Villa Brown Jerusalem
Responded Sep 21, 2020
Dear Zohar Hello, Thank you very much for the feedback, We learn from the feedback and will make sure to improve . I am very sorry that these are your feelings, I personally assure you that all your comments were taken in the most serious and professional manner. It was our honor to have you at the villa brown hotel. With respectful Yehuda Shmorak General Manager Brown Hotels Jerusalem
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very poor value for money for a boutique hotel. The hotel is located in a busy neighbourhood. Buses start early and noisy. To avoid it windows must be shut and curtains drawn to block view from the street. The room is considered "suite" but is fairly small, poorly furnished, no closets and no option to hang long dresses or suits. It is a choice of "style" over convenience. Beside the lack of closets the bathroom has a small unstable sink positioned on a small and low antique style dresser. Beautiful yet very unpractical. The aircondition was noisy even when we reduced to a minimum fan mode. Overall the room was small and inconvenient.
On the way down the view to the messy service room added to the sense of overall maintenance issues, as well as the small courtyard that offered quite a gloomy view of spare furniture. The feeling is of a dacor that is covering an unorganized infrastracture.
Beside the poorly furnished small dark room (suite:( we encountered a quite unhappy chef during breakfast. The breakfast is nice in appearence, including a veriaty of small dishes ( you must love tahini as it covers many of the:( and good selection of main cources. The small table is not suitable for the many plates , yet another "look as oppose to convenient" approach.
The menu did inckude any fresh vegtables or salad, so we asked for simply cut tomato and cucumber. Our very nice waitress Maya tried her best but chef was adamant and refused to serve the simply cut vegtabeles. The milk for the tea and coffee arrived in glasses so we had to ask for a soucer in order to avoid splilage. Salt and pepper where not offered on the table (another guest came over to ask for salt so I guess it wasn't offered on their table either). Is the underlying idea is that the chef's dishes are perfect?
*I do want to mention that we complained and when the manager recieved our complaint ( a day later) he made a real effort: Sent wine to the room, personaly made sure we had fresh vegtables and soy milk at breakfast and came to our table to check on us. He was kind and professional and tried his best*.
Parking is costley near the hotel.
Checking prices now around the city, and based on our previous visits in Jerusalem, For the price we paid plus parking we could certainly pick any of the beautiful hotels in the area with wonderful rooms ,great breakfast and quiet rooms.
We will certainly not return here.
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Date of stay: August 2023Trip type: Traveled as a couple
Room Tip:Don't stay in the first floor, the " suites"are actually small rooms
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from majdi ateeq, Owner at Villa Brown Jerusalem
Responded Sep 16, 2023
I’m sorry to hear about your disappointing experience with us. It’s always our intention to provide great customer service and useful, transparent advice. Please accept our sincerest apologies that we didn’t live up to your expectations on this occasion. I’m thankful that you reached out to share your experience as your valuable feedback helps us to improve our processes and better serve our clients. Please reach out to us to discuss how we can make this right.
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From the friendly welcome to the HUGE breakfast (not a buffet, freshly cooked and delicious) in an airy enclosed terrace, this is a lovely boutique hotel. A 10 minute easy walk to the Old City. The rooms are not the biggest you will stay in, but free chocolates / water and great toiletries certainly make up for this. Good sized bed. Our room also had a private balcony and there is a spa (which we did not use)
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Date of stay: January 2020
Rooms
Cleanliness
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from villa_brown, General Manager at Villa Brown Jerusalem
Responded Jan 18, 2020
Dear Geast Hello, Thank you very much for the feedback, . It was our honor to have you at the villa brown hotel. With respectful Yehuda Shmorak General Manager Brown Hotels Jerusalem
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Friendly staff, beautiful rooms, great food and fabulous location! The breakfast is amazing....don't worry if you don't eat eggs the meze more than fills, and is delicious. The tram is a 2 min walk away, and Old Jerusalem a 7 min stroll, glass of Cava on arrival was rather lovely.
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Date of stay: February 2020
Cleanliness
Service
Sleep Quality
Room Tip:Try to get a room with a terrace!
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from villa_brown, General Manager at Villa Brown Jerusalem
Responded Feb 11, 2020
Dear Geast Hello, Thank you very much for the feedback, . It was our honor to have you at the villa brown hotel. With respectful Yehuda Shmorak General Manager Brown Hotels Jerusalem
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Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Decided to visit Jerusalem after a while we haven't been there and spend some time in the market, the old city and the night vibe. We found this hotel via friends and also enjoyed a special rate for that specific day. The property is well located, looks beautiful and the people who greeted us (Ofer I believe) and Salum, were extra welcoming, friendly and nice. Room is quite large while the deco is nice. Breakfast also had a twist to it which was nice. The cons, the coffee place on the 3rd floor was tiny, no milk to prepare anything but coffee and the tea was only one kind. The largest issue is parking which this hotel lacks so we found a parking place right close by but unfortunately it is quite a fortune (100 NIS per day). I would recommend this hotel, just try and find a good deal :-)
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Date of stay: March 2021
Rooms
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from yehuda shmorak, General Manager at Villa Brown Jerusalem
Responded Mar 25, 2021
אמיר היקר שלום, תודה רבה על המשוב המפרגן, העונג היה שלי ושל צוות המלון לארח אתכם. בברכת חג שמח יהודה שמוראק
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Villa brown is located just a few minutes walk from damaskus gate, one of the entrances to the old town of Jerusalem. Our room had a lovely, large balcony and also came with a nespresso coffee maker. An additional coffee machine was available on the 3rd floor rooftop terrace. Our bathroom had a large shower and high quality toiletries were provided. Breakfast is served in the basement and was absolutely amazing - small dishes, mezze-style, and a "main dish" of choice. Portions were so generous and the taste so amazing that we skipped lunch on most days as we were still full from breakfast.
The hotel interior was a bit too dark for our personal taste, and some walls had scratches, but we did not mind this at all.
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Date of stay: November 2022Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from majdi ateeq, Owner at Villa Brown Jerusalem
Responded Nov 28, 2022
Dear Oehmiri, It was great to hear that you enjoyed your stay at our hotel. We really appreciate your detailed review and the fact that you'd mentioned the breakfast and the complimentory hot drinks.. Thank you also for your feedback highlighting where we can do better. We appreciate hearing about your experience and your thoughts about [insert reference]. Your comments are really helpful in highlighting opportunities to improve our service even further and your recommendations are being addressed internally. We hope to welcome you back again soon!
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Customer service was superb. Although I arrived in the early hours of the morning I was expected and greeted by a friendly man. He quickly checked me in and showed me to my room. I had to isolate in my room for 24 hours but the man on reception was a great help in suggesting how to get food sent in and making sure I was comfortable. Breakfast was superb.
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Date of stay: January 2022Trip type: Traveled on business
Room Tip:The entrance to the hotel on the street is quite small so easy to miss. Even a couple of the taxi...
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Ofer Cohen, Guest Services / Front Office at Villa Brown Jerusalem
Responded Jan 25, 2022
Dear Zedbiker Thank you for your positive feedback, We are happy that you liked our customer servise. Hoping for a chanse to host you again, Kinds Regards, Ofer Cohen Guest Relations Manager
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There are more places to choose from in the Jerusalem area.
PRICE RANGE
$156 - $231 (Based on Average Rates for a Standard Room)
LOCATION
IsraelJerusalem DistrictJerusalem
NUMBER OF ROOMS
24
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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Frequently Asked Questions about Villa Brown Jerusalem
Which popular attractions are close to Villa Brown Jerusalem?
Nearby attractions include Baltinester Bros. Jewelry and Judaica (0.2 miles), The Friends of Zion Museum (0.3 miles), and Hebrew Music Museum (0.2 miles).
Are there any historical sites close to Villa Brown Jerusalem?
Many travelers enjoy visiting Old City of Jerusalem (0.8 miles), Temple Mount Sifting Project- HaMasu'ot Lookout (1.6 miles), and Hezekiah's Tunnel - Siloam Tunnel (1.2 miles).
