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Ibis Jerusalem City Center

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4 Elisar Street, Jerusalem 9423601 Israel
COVID-19 update: See the added health and safety measures this property is taking.Read more
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Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
Traveler (231)
Room & Suite (46)
Dining (27)
Travel safe during COVID-19
What you can expect during your stay
  • All linens sanitized in high-temperature wash
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Hand sanitizer available to guests & staff
  • Regularly sanitized high-traffic areas
  • Staff required to regularly wash hands
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Updated 06/24/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
Updated 06/24/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#30 of 109 hotels in Jerusalem
Location
Cleanliness
Service
Value
Travelers' Choice
ibis Jerusalem City Center is located on Zion Square, in the heart of Jerusalem's city center, the new KOSHER ibis Hotel is just a minute away from the Old City, Ben Yehuda Pedestrian Mall, the tram station, and is an ideal base for exploring and enjoying Jerusalem's important sites. 0.9KM to Jaffa Gate and the Old City, Nahalat Shiv'a District, Mamilla Avenue, vibrant Machane Yehuda Market and an abundance of New and Old City Attractions and Museums. A Complimentary happy hour is hosted every evening in the hotel's stylish lobby bar.
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Full view
Property amenities
Free High Speed Internet (WiFi)
Bar / lounge
Bicycle rental
Children's television networks
Children Activities (Kid / Family Friendly)
Baggage storage
Concierge
24-hour check-in
Wifi
Breakfast available
Breakfast buffet
Complimentary instant cofffee
Complimentary tea
Happy hour
Kid-friendly buffet
Snack bar
Newspaper
Non-smoking hotel
Shared lounge / TV area
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Ironing service
Shoeshine
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Room features
Air conditioning
Housekeeping
Safe
Flatscreen TV
Room types
Non-smoking rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Centrally Located
Modern
Languages Spoken
English, Russian, Arabic, Dutch and 2 more
533Reviews25Q+A17Room tips
Traveler rating
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Popular mentions
Zahava and Avik... A wrote a review Sep 2020
Kfar Haoranim79 contributions13 helpful votes
I'm a member since 2008. We like to be guests of Accor hotels and we use mostly Ibis hotels. Usually the services are very good. The stuff is always efficient and polite. Breakfast is very good and the location of this hotel is excellent. The room was very good but we were astonished to find on our bed a completely torn pillowcase. The bed mattress was not comfortable and it was hard to sleep. The towels were of bad quality or old. It was not the high standards of Ibis Jerusalem center hotel we were used to. The most disappointing matter is the loyalty membership. Accor sends mails offering deals like earning the points X3 per stay but they don't keep their promises. When you contact customer care to solve a problem it takes a very long time to get an answer if ay all. It is improper and not polite. I write all this not to attack but to try help to improve.
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Review collected in partnership with Accorhotels.com
Date of stay: September 2020
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
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Response from Boris Mironov, Guest Services / Front Office at Ibis Jerusalem City Center
Responded Sep 14, 2020
Dear Zahava, We thank you for your honest and sincerely apologize for our shortcomings. The incidents have reported to the relevant departments in view to improvement. We definitely hope that this issues will not prevent you for coming back. Please feel to contact me should you return. I will make my utmost to ensure your stay will be a comfortable and memorable one. Yours sincerely, Boris Mironov Guest Relations Manager
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Eti B wrote a review Aug 2020
Eilat, Israel5 contributions
Excellent Hotel in one of the best location in Jerusalem, new facility, great service, very good breakfast, clean small rooms but has all that we needed, the best value for the money, i will defiantly come back to this hotel again
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Review collected in partnership with Accorhotels.com
Date of stay: August 2020
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
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Response from Boris Mironov, Guest Services / Front Office at Ibis Jerusalem City Center
Responded Aug 30, 2020
Dear Guest, It was truly a pleasure having you as our guest and we are delighted by your glowing review. We are thankful for taking the time to write your comments, especially the ones pertaining to our professional team. We certainly hope to have the privilege to serve you again in the near future. Respectfully yours, Boris Mironov Guest Relations Manager
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loist51 wrote a review Mar 2020
Richmond, Virginia815 contributions175 helpful votes
The room was comfortable. The biggest drawback was the room was so small. It was clean, however. The bathroom was small, too. Husband and wife in this room that was waaay small. The locatiion was good and within walking distance of shopping and eateries. The best part of this hotel was the wonderful restaurant downstairs and the cappuccino machine!!
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Date of stay: February 2020
Location
Cleanliness
Service
1 Helpful vote
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Response from Boris Mironov, Guest Services / Front Office at Ibis Jerusalem City Center
Responded Jul 28, 2020
Dear Guest, Thank you for the great review of our hotel! We appreciate your constructive comments as well. We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely Boris Mironov Guest Relations Manager
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BaltoBalto wrote a review Mar 2020
New York50 contributions43 helpful votes
Great location - easy walk to old city and lots of restaurant options. Staff was friendly. The rest was OK - breakfast buffet was average, rooms were small (which is typical for Jerusalem, I realize). We had two rooms. One was overly warm and uncomfortable - we were told there was nothing to be done other than open the window!
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Date of stay: March 2020Trip type: Traveled with family
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Response from Boris Mironov, Guest Services / Front Office at Ibis Jerusalem City Center
Responded Mar 9, 2020
Dear BaltoBalto, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Mironov Boris Guest Relations Manager
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02Benjamin51 wrote a review Feb 2020
Rehovot, Israel88 contributions51 helpful votes
Nice and clean room. Comfortable bed. Very good breakfast, even being kosher.(no meats here). Front office friendly staff, always ready to assist on any needs. Add the fact that the hotel is located in prime center location, walking distance to the old city , good public transportation and you got a winner. We enjoy our stay very much.
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Date of stay: February 2020Trip type: Traveled with friends
1 Helpful vote
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Response from Boris Mironov, Guest Services / Front Office at Ibis Jerusalem City Center
Responded Feb 25, 2020
Dear Benjamin, We are very pleased by your kind comments and high score rating. We hope you will grant us the opportunity to serve you again soon. Sincerely, Boris Mironov Guest Relations Manager
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Previous
PRICE RANGE
$111 - $249 (Based on Average Rates for a Standard Room)
LOCATION
IsraelJerusalem DistrictJerusalem
NUMBER OF ROOMS
124
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Frequently Asked Questions about Ibis Jerusalem City Center
Which popular attractions are close to Ibis Jerusalem City Center?
Nearby attractions include Baltinester Bros. Jewelry and Judaica (0.07 miles), Biratenu (0.3 miles), and Gatsby Cocktail Room (0.2 miles).
What are some of the property amenities at Ibis Jerusalem City Center?
Some of the more popular amenities offered include free wifi, a lounge, and breakfast buffet.
What food & drink options are available at Ibis Jerusalem City Center?
Guests can enjoy a lounge, breakfast, and complimentary tea during their stay.
What are some restaurants close to Ibis Jerusalem City Center?
Conveniently located restaurants include Blue Hall Music, Kinor Bakikar, and Nah'man Restaurant.
Is Ibis Jerusalem City Center located near the city center?
Yes, it is 0.3 miles away from the center of Jerusalem.
Are any cleaning services offered at Ibis Jerusalem City Center?
Yes, dry cleaning and laundry service are offered to guests.
Which languages are spoken by the staff at Ibis Jerusalem City Center?
The staff speaks multiple languages, including English, Russian, Greek, Arabic, Dutch, and Hebrew.
Are there any historical sites close to Ibis Jerusalem City Center?
Many travelers enjoy visiting Old City of Jerusalem (0.7 miles), Western Wall (0.9 miles), and Temple Mount Sifting Project- HaMasu'ot Lookout (1.6 miles).
Is Ibis Jerusalem City Center accessible?
Yes, it offers wheelchair access, reduced mobility rooms, and facilities for disabled guests. For specific inquiries, we recommend calling ahead to confirm.