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Orient Isrotel Exclusive Collection Jerusalem

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3 Emek Refa'im Street, Jerusalem 9310402 Israel
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Traveler (702)
Dining (36)
Room & Suite (16)
Certificate of Excellence

About

Location
Cleanliness
Service
Value
Certificate of Excellence
The new Orient Jerusalem, part of Isrotel's Exclusive Collection, is strategically positioned in the heart of one of the city's most vibrant, upscale neighborhoods offering an abundance of leisure and entertainment options as well as panoramic views of the old and new city. The hotel is a short walking distance from the Old City and just steps away from HaTachana, the city’s first-ever train station which has since transformed into a lively district of designer boutiques, galleries, trendy cafes and restaurants. The hotel's design, inspired by the past, and guided by the future, features 243 beautifully-appointed guestrooms and suites in its newly constructed central building, as well as a selection of opulent accommodations inside two expertly preserved Templar Buildings from 1882 and 1883. Orient's cuisine offers a creative culinary approach inspired by Jerusalem’s neighborhoods and local Israeli tastes. The Hotel's extraordinary events' venues offer versatile conference rooms .
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Property amenities
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Bar / lounge
Babysitting
Business Center with Internet Access
Conference facilities
Spa
Free internet
Wifi
Internet
Pool / beach towels
Infinity pool
Rooftop pool
Indoor pool
Outdoor pool
Heated pool
Restaurant
Breakfast available
Breakfast buffet
Poolside bar
Rooftop bar
Banquet room
Meeting rooms
Facial treatments
Massage
Steam room
Rooftop terrace
Concierge
Non-smoking hotel
Butler service
Doorperson
Dry cleaning
Laundry service
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Room features
Air conditioning
Private balcony
Room service
Safe
Minibar
Flatscreen TV
Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Luxury
Romantic
Languages Spoken
Hebrew
Hotel links
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Popular mentions
Fabulous hotel and staff. We stayed here for 8 nights and we loved every second. Beautiful hotel and very friendly staff. They were so accommodating from late checkout to dinner recommendations. Thanks for a great time, we will be back!!!
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Response from Dorin1malka-isrotel, Owner at Orient Isrotel Exclusive Collection Jerusalem
Responded 4 days ago
Dear Judluv17. It was a pleasure to read your comments regarding your recent stay in the Isrotel Orient Hotel and it will be my pleasure to forward your kind words to the hotel General Manager and staff. We look forward to hosting you again for future stays with us. Best Regards Dorin
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Hotel's Favorite
I had an amazing breakfast at the Orient this morning followed by a tour of this incredible hotel in the heart of the German Colony. The amenities which include indoor and outdoor heated pools, gym, steam room, dry sauna amongst others, are the best I have seen anywhere in the world and the views of Jerusalem from the rooftop pool are breathtaking. If you enjoy a little luxury to pamper yourself for a few days, this is the place to be.
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My first visit to Israel and from Airport I move directly to Jerusalem. The hotel gives you all the vibes to welcome you at the Heritage City of Jerusalem. The facilities, food, support, rooms are just so immaculate. I was particularly impressed when President of Portugal and Slovakia were also staying at the same hotel. The hotel could offer privacy and security without any inconvenience to other guests. We had a Sales Conference of around 70+ people and it went so smoothly that I was impressed with the Hotel preparedness to handle multiple events and guest without disturbing their experience. Kudos and look forward to visit again.
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Response from Dorin1malka-isrotel, Owner at Orient Isrotel Exclusive Collection Jerusalem
Responded 4 days ago
Dear amit_sancheti, It was a pleasure to read of your satisfaction regarding your recent stay in the Isrotel Orient Hotel and that the service lived up to your expectations. Our dedication to the well-being of our guests is of utmost value to us, which we have always carved for our flag and means in our eyes is the provision of courteous and professional service, in order to give our guests the vacation of their dreams. We shall be happy to see you again amongst our satisfied guests on your future stays with us. Best Regards Dorin
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I have excellent memories of my stay last November. I also stayed in another hotel of the same category in the area but the Orient Isrotel was far better in terms of luxury. The general recent design of the hotel and the rooms exceed expectations and the roof terrace with the amazing views is a fantastic place where to relax with a nicely decorated lunch/drinks area - we managed to have a swim in November but the outdoor pool was not heated (would be such an improvement if it was, although, of course, there is a spa indoor swimming pool but not as enjoyable as the rooftop one!). Just to mention that we had a problem with the taxi (terrible driver) to the airport that we booked at the reception but I assume it is not the hotel’s fault although this could better monitored.
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Response from Dorin1malka-isrotel, Owner at Orient Isrotel Exclusive Collection Jerusalem
Responded 5 days ago
Dear travel-blablabla, It was such a pleasure to read your comments regarding your recent stay in the Isrotel Orient Hotel. Our goal is the comfort and enjoyment of our guests and we sincerely appreciate receiving letters such as yours, which affirm by how much we have succeeded. We shall be happy to see you again amongst our satisfied guests on your future stays with us. Best Regards Dorin
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I scheduled 3 spa appointments on 22/1. I was called back an hour later and told that the appointments were made in error. When i asked to speak to the manager I was told that she would call me back when she had time. I called the hotel and asked to speak to the GM of the hotel. I was transferred to the Director of Public Relations who apologized and said she would try and fix it and get back to me. After waiting over an hour I called back and was told she was too busy to talk to me. This is the worst customer service i have ever experienced. I have already told all my friend to steer clear of this place. It may look nice but it is horrible.
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PRICE RANGE
$288 - $765 (Based on Average Rates for a Standard Room)
LOCATION
IsraelJerusalem DistrictJerusalem
NUMBER OF ROOMS
243
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Frequently Asked Questions about Orient Isrotel Exclusive Collection Jerusalem
Which popular attractions are close to Orient Isrotel Exclusive Collection Jerusalem?
Nearby attractions include The Menachem Begin Heritage Center Museum (0.2 miles), The First Station Jerusalem (0.08 miles), and Barbara Shaw Gifts (0.2 miles).
What are some of the property amenities at Orient Isrotel Exclusive Collection Jerusalem?
Some of the more popular amenities offered include an indoor pool, a rooftop bar, and free wifi.
Which room amenities are available at Orient Isrotel Exclusive Collection Jerusalem?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Orient Isrotel Exclusive Collection Jerusalem?
Guests can enjoy a rooftop bar, an on-site restaurant, and a lounge during their stay.
What are some restaurants close to Orient Isrotel Exclusive Collection Jerusalem?
Conveniently located restaurants include Adom, The Culinary Workshop, and Station 9.
Are there opportunities to exercise at Orient Isrotel Exclusive Collection Jerusalem?
Yes, guests have access to an indoor pool and a fitness center during their stay.
Are any cleaning services offered at Orient Isrotel Exclusive Collection Jerusalem?
Yes, dry cleaning and laundry service are offered to guests.
Does Orient Isrotel Exclusive Collection Jerusalem offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.
Are there any historical sites close to Orient Isrotel Exclusive Collection Jerusalem?
Many travelers enjoy visiting Old City of Jerusalem (0.9 miles), Western Wall (1.0 miles), and Hezekiah's Tunnel - Siloam Tunnel (0.9 miles).
Is Orient Isrotel Exclusive Collection Jerusalem accessible?
Yes, it offers wheelchair access, reduced mobility rooms, and facilities for disabled guests. For specific inquiries, we recommend calling ahead to confirm.