We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

New Palm Hotel & Hostel

Enter dates for best prices
powered by PriceFinder
Best prices for your stay
Check In Check Out
Please enter your travel dates to continue
Check Availability
Book on
or compare prices from up to 200 sites including:
Professional photos
New Palm Hotel & Hostel
View Map
Add Photo Write a Review

213 Reviews from our TripAdvisor Community

Traveler rating
Traveler type
Time of year
Language
  • More
There are newer reviews for New Palm Hotel & Hostel
See the most recent reviews
Showing 134: English reviews
Great Western, Australia
Level Contributor
20 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
3 of 5 stars Reviewed May 13, 2013

The location is great, just outside the Damascus gate and right aross the road from the city tram station of the same name ans also the bus station that will get you to Bethlehem. We heard before that the staff can be a little abrupt and this was true but they were certainly not rude, just a little preoccupied. Our... More 

Helpful?
Thank gavsworld
London, United Kingdom
Level Contributor
29 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
1 of 5 stars Reviewed April 14, 2013

After reading the awful reviews on here, we decided we didn't want to stay, however, our 1st choice was fully booked, and trying to keep within our budget we decided as it was only for 1 night we could cope. Just as the other reviewers say, it is horrid & dirty! We stayed in the all female dorm, which was... More 

Helpful?
2 Thank PriyaRA

Travelers are raving about these Jerusalem hotels

Frankfurt, Germany
Level Contributor
11 reviews
common_n_hotel_reviews_1bd8 11 helpful votes
2 of 5 stars Reviewed March 19, 2013

I would not recommend this hotel to anyone. You are asked to pay more than when you booked it when you arrive. Showers are terrible, dirty rooms and sheets and it is supposed to offer breakfast but it only offers some bread and yogurt. Terrible choice to go there.

Helpful?
3 Thank Harp0123
Jerusalem, Yerushalayim, Israel
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed March 9, 2013

Room: Disgusting Bathroom and Showers: Broken Location: Moderate, close to old city but city center a bit far Worth my Money: NOT AT ALL I have heard from friends of other hostels that are a few dollars more and decided to be stingy and go for price. I should have spent the few extra dollars and would have been in... More 

Helpful?
2 Thank Avi S
2 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
1 of 5 stars Reviewed February 8, 2013 via mobile

This is the right place to go to visit living HELL during your stay in Jerusalem. They simply rely on the location to the old city expecting tourists to book anyhow. They call every single guest "my family" but reality is worse than prisoners in the U.S. Sleeping in a freaking cold room & smelling filthy bathroom with no concept... More 

Helpful?
4 Thank Gentile00
OC
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed January 27, 2013

BEWARE of the food vendors with carts selling kabob and sandwiches outside the hotel, they rip tourists off constantly. Go into the restaurants instead. As far as the hostel, I stayed at the dorm for 12 people and it IS the cheapest in Jerusalem. It is right next to Damascus gate of the old city and Arab bus station. Night... More 

Helpful?
Thank Victor P
Sussex
Level Contributor
54 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
2 of 5 stars Reviewed January 18, 2013

This place is pretty awful...dingy and dirty, staff not helpful- I wasn't told about breakfast, so missed it,despite being included in the price. The guy at the desk very reluctantly helped me with my heavy bags upstairs, saying " I don't do this usually", charming! The dorm has bed bugs,found one on my bag. Also cockroach corpses under bed. Dorm... More 

Helpful?
1 Thank FloriaP
Hanoi, Vietnam
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
1 of 5 stars Reviewed January 9, 2013

We stayed in hostel for the first night. The room has no air-conditional, only bung beds, nothing more. Blankets is awful dirty and smell like camel. I think they never clean it :((. They have only 2 share bathrooms and as same condition with dorm rooms. Next night we move to hotel, there are air-con in room, but very tiny... More 

Helpful?
Thank Vu K
Copenhagen, Denmark
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed December 25, 2012

The staff were really nice. Apart from this, everything about this hotel was horrible. In the first room we got, the walls were so infested with mould that the health danger was serious. The second room we got was held together with tinfoil. I kid you not!! The walls, the smokealarm, the electrical installations, the shower hose, the windows, the... More 

Helpful?
1 Thank mrbering
New York City, New York
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed November 27, 2012

"New Palm Hostel" is full of bed bugs. It was a very bad experience for us. We stayed in this hostel the first 2 nights we arrived to Israel. After the first night we had some bites but didn't pay a lot of attention to this. But after second night it was really terrible. We moved to another hostel but... More 

Helpful?
1 Thank Victoria I
Questions? Get answers from hotel staff and past guests. Ask a question

70 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All Traveler Photos (70)
Viewed
Hotel & Grounds (14)
Viewed
Dining (4)
Viewed
Room/Suite (14)
Viewed
Bathroom (7)
Viewed
View from Room (1)
Viewed
Other (30)
Check In Check Out
Hotels you might also like...
Travelers also viewed these Jerusalem hotels
0.5 mi away
Kaplan Hotel
Kaplan Hotel
#55 of 98 in Jerusalem
4.0 of 5 stars 127 reviews
0.5 mi away
The Post Hostel
The Post Hostel
#7 of 58 in Jerusalem
4.5 of 5 stars 87 reviews
0.0 mi away
Jerusalem Hotel
Jerusalem Hotel
#27 of 56 in Jerusalem
4.0 of 5 stars 10 reviews
Show Prices
Show Prices
Show Prices
0.7 mi away
Abraham Hostel Jerusalem
Abraham Hostel Jerusalem
#2 of 58 in Jerusalem
4.5 of 5 stars 1,714 reviews
0.6 mi away
The Jerusalem Hostel
The Jerusalem Hostel
#5 of 58 in Jerusalem
4.0 of 5 stars 302 reviews
0.5 mi away
The Jerusalem Little Hotel
The Jerusalem Little Hotel
#11 of 56 in Jerusalem
4.0 of 5 stars 117 reviews
Show Prices
Show Prices
Show Prices
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )

Additional Information about New Palm Hotel & Hostel

Address: 4-6 Ha'Nevi'im St | Damascus gate, Jerusalem, Israel
Location: Israel > Jerusalem District > Jerusalem
Price Range: $28 - $74 (Based on Average Rates for a Standard Room)
Number of rooms: 25
Reservation Options:
TripAdvisor is proud to partner with Priceline, Booking.com, Agoda, HostelWorld and Odigeo so you can book your New Palm Hotel & Hostel reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
New Palm Hotel And Hostel
New Palm Hotel Jerusalem
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing
Enter dates for best prices
Check In Check Out
Price Your Stay