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My wife and I visited Haifa, Israel for 5 days as a base for day trips. We stayed in the Crowne Plaza Hotel, Haifa, which was beautiful. The service provided by everyone, from the front desk, to the bar, to the hotel maids could not...More
Perfect location and a beautiful view on Haifa and beyond if your business calls you in the north of Israel.
As all great hotels, services are at the best and the people at the reception office are very helpful.
1 Thank RLV_0117
Response from Valerie W, Guest Relations Manager at Crowne Plaza Hotel HaifaResponded April 5, 2018
Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us although it was shabbat. We value your feedback. We hope you will visit us again.
Guest Relations Manager
The hotel is reasonably priced and well-located. Staff are very helpful and pleasant - both at the front desk and in the dining room. Full marks for effort there.
The hotel needs investment. As examples: the rooms need refurbishing. The gym and pool are not...More
Couldn't climb the high bath without risking injury.
Complained to the receptionist who gave us another room with a shower. Yet, she evicted us the next morning! Further more, we ordered our room with prepaid breakfast, which didn't show on our reservation.More
Response from Valerie W, Guest Relations Manager at Crowne Plaza Hotel HaifaResponded 2 weeks ago
So sorry to hear about your experience here by us, we truly apologies for any inconvenience caused. We truly strive to give the best service possible.
And hope that your next stay with us will be more than satisfactory.
We got a last minute room. Staff helpful Rooms are small but nice and clean. Bathrooms not special.
Good location near Louis promenade.The on site restaurant seemed boring, but there is a lot of stuff nearby.
Response from Valerie W, Guest Relations Manager at Crowne Plaza Hotel HaifaResponded May 14, 2018
Thank you so much for your positive feedback, we are pleased to hear that you enjoyed your stay stay.
Hope to host you again in the near future.
Front Desk & Guest Relations Manager