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Magic Palace

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Magic Palace
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1,523 Reviews from our TripAdvisor Community

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Showing 363: English reviews
Reviewed 6 days ago NEW

Just like the review under me, we booked this hotel due to the positive reviews on this site. 4.5 score.. This place is NOT worth 1 star!!!! Upon check-in we received a room that would not put a youth hostel or a flea motel to shame- old, run down, broken equipment and ultra outdated. After refusing to accept the room...

Sharon, Massachusetts
Reviewed 1 week ago

I don't know what hotel the prior reviewers have stayed in as the positive reviews can't possibly be for the Magic Palace. This hotel is neither magic nor a palace. Starting from the check in which took over 45 minutes when there was only one person working at the front desk to the dirty, stained carpeting, upholstery and furniture that...

Reviewed 1 week ago via mobile

I stayed the last two nights at the Magic Palace in Eilat. We had a great deal on half-board. The food buffets for breakfast and supper were phenomenally good. The room was clean and updated and the location is great for access to all the tourist sites and it was easy to find. This hotel was a remarkable deal. Plenty...

Bucharest, Romania
Reviewed 2 weeks ago

I stayed in this hotel in the weekend 31.12.2016-02.01.2017 so i spend the new year here. I was with my husband and my 7 year old daughter..... So, Im very disappointed that at the reception they barely speak English, mostly russian language but still you need a minimum of English to know. I arrived at 1o clock in the afternoon,...

Guest_Relations-MPE, Guest Relations Manager at Magic Palace, responded to this review

Dear Guest, Thank you for taking the time to share your feedback to the Magic PALACE. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. We strive on a...

Manchester, United Kingdom
Reviewed 2 weeks ago via mobile

We changed hotels on Shabbat as we had to change our plans and it was NYE. This was a very bad decision! I do not wish to make the whole review about this, but the way that the reception staff dealt with the issue was poor. A manager resolved the issue adequately the next day after a load of stress...

Guest_Relations-MPE, Guest Relations Manager at Magic Palace, responded to this review

Dear Guest, Thank you for taking the time to share your feedback to the Magic PALACE. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. We strive on a...

Reviewed 3 weeks ago

I stayed for 4 days with my family, and we enjoyed the high standards which this hotel clearly invests efforts to maintain. The rooms are nicely designed and were generally kept well. There were two maintenance issues - a squeaky faucet and a non-functioning safe, which we left as is.The staff was responsive and friendly. I am dedicating a separate...

Guest_Relations-MPE, Guest Relations Manager at Magic Palace, responded to this review

Dear Guest, Thank you for taking the time to share your feedback to the Magic PALACE. Hope to see you very soon Shani “You will be happy to know that, as a result of guest feedback like yours, we have implemented the following changes ...”

Reviewed December 8, 2016 via mobile

Great hotel and excellent service, The room is high quality and clean. The food is extraordinary! Highly recommended. I'm coming to this hotel every year and I never disappointed. Look for coming next year again. 😊

Guest_Relations-MPE, Guest Relations Manager at Magic Palace, responded to this review

Dear Guest, Thank you for taking the time to share your feedback to the Magic PALACE. Hope to see you very soon shani “You will be happy to know that, as a result of guest feedback like yours, we have implemented the following changes ...”

Israel
Reviewed November 27, 2016

- Vast variety of food in dinner and breakfast buffet. On rush hours, the lines can be quite long - Medium sized swimming pool, with another infants pool (shaded) - Rooms are comfy and have cable TV, free wireless internet, coffee/tea kit. They could use some maintenance though - They have accessories for bathroom that meets infant's needs (on demand)...

Guest_Relations-MPE, Guest Relations Manager at Magic Palace, responded to this review

Dear Guest, Thank you for taking the time to share your feedback to the Magic PALACE. Hope to see you very soon SHANI “You will be happy to know that, as a result of guest feedback like yours, we have implemented the following changes ...”

Jerusalem, Israel
Reviewed November 17, 2016

We arrived together with the work colleagues of my husband. It was a paid vacation by the firm. We took 2 rooms. Great view. All inclusive - so much food! We ate too many meals a day... The pool is very nice and comfortable. The room is very good, large, comfortable. The bed is great...we slept really long hours.. It...

Guest_Relations-MPE, Guest Relations Manager at Magic Palace, responded to this review

Dear Guest, Thank you for taking the time to share your feedback to the Magic PALACE. Hope to see you very soon Shani “You will be happy to know that, as a result of guest feedback like yours, we have implemented the following changes ...”

Michigan
Reviewed November 16, 2016 via mobile

Amazing staff specially big thank you for hamodi and the head chef mister Piter so creative two amazing people who made our stay just incredible, every day we get some sweets to our room, The room is amazing clean and big as well when a beautiful porch looking over the marine, bottom line all the stuff was amazing would definitely...

Guest_Relations-MPE, Guest Relations Manager at Magic Palace, responded to this review

Dear Guest, Thank you for taking the time to share your feedback to the Magic PALACE. Hope to see you very soon Shani “You will be happy to know that, as a result of guest feedback like yours, we have implemented the following changes ...”

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Free Parking
  • Bar/Lounge
  • Fitness Center with Gym / Workout Room
  • Restaurant
  • Spa
  • Breakfast included
About the property
  • Wheelchair access
Things to do
  • Pool
  • Bar/Lounge
  • Fitness Center with Gym / Workout Room
  • Restaurant
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Children Activities (Kid / Family Friendly)
  • Free Parking
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
  • Breakfast included
Official Description (provided by the hotel)
The Magic Palace Hotel in Eilat is the ultimate family vacation experience, offering the best of all worlds in a single family vacation. The ideal vacation experience at the Magic Palace combines an enthralling, action-packed vacation with relaxation, peace, and quiet for parents, while children have the time of their lives at an enchanted kingdom designed especially for them. The Magic Palace is perfectly situated on the shores of Eilat’s lagoon at the North Beach. It is only a short distance from the beach, the airport, and the many attractions and recreational activities of the city center, and overlooks awe-inspiring scenery. Rooms at the Magic Palace Eilat HotelThe Magic Palace Eilat offers 322 guest rooms, including standard rooms, garden rooms, panorama rooms, and palace suites. Each room features a roomy king-size bed, a sofa bed, a luxurious and spacious bathroom, an electric kettle, a coffee and tea set, a hair dryer, a mini-bar, a personal safe, air-conditioning, cable television, a direct-dial phone, and voice mail. Hotel Suites The hotel’s palace suites are comprised of two lavishly designed rooms that include a bedroom, a balcony with a breathtaking view of Eilat’s marina, a lavish living room, 2 extravagant bathrooms, 2 television sets, an additional balcony with a spacious Jacuzzi, a tanning bed, and other assorted luxuries. Check-In and Check-Out Times Check in starts at 3:00pm, and guests must check out by 11:00am. Meal Times Breakfast is served 7:00am-12:30 pmDinner is served 6:30pm-9:00pm (2 seatings) Additional Indulgences at the Magic Palace The “Lobby Lounge” – A quiet sitting area in the lobby that serves a rich array of dairy dishes and hot drinks. The “Blue Lagoon” Restaurant – The Magic Palace’s poolside buffet serving a wide variety of grilled meats along with other cool poolside treats. Open daily between 10:00am and 5:00pm.The hotel also offers 24-hour room service. The Fattal Hotel Chain's New Children’s Clubs The Fattal chain has recently invested NIS 5 million in the renovation of its children’s clubs, and in building new youth clubs for its many family-friendly hotels. Fattal strives to create a rich and satisfying vacation experience for the entire family. In order to fulfill this goal, we have created an exciting world of activities for children of all ages. Our new clubs introduce children to a magical realm, filled with a wealth of developmentally appropriate games designed in a variety of unique styles to appeal to kids of all ages and ability levels. ... more   less 

Additional Information about Magic Palace

Address: North Beach | PO Box 1781, Eilat 8800, Israel
Location: Israel > Southern District > Eilat
Price Range: $123 - $392 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Magic Palace 4.5*
Number of rooms: 322
Reservation Options:
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Also Known As:
Magic Palace Eilat
Magic Palace Hotel Eilat
Hotel Style:
#2 Romantic Hotel in Eilat
#3 Spa Hotel in Eilat
#3 Family Hotel in Eilat
#3 Luxury Hotel in Eilat
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Questions & Answers

Here's what travelers have asked, with answers from Magic Palace staff and other travelers.
5 questions

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See which rooms travelers prefer

“There is no way to choose a nice room at this hotel”
  • Filthy tub that looks like it hasn't been cleaned in a million years
  • This was in my bed from the prior hotel guest
 of 5 bubbles snay1234, 1 week ago | Read review
“Take the higher floors”
 of 5 bubbles malraz, Nov 17, 2016 | Read review
“facing the pool views are better”
 of 5 bubbles dannytamimaya, Sep 13, 2016 | Read review
“If you would like to get a room with a balcony, ask for it specifically. Every room X40 (240, 340 etc.) has no balcony and no real view.”
 of 5 bubbles amitgold, Jun 29, 2016 | Read review
“West side overlooks airfield and planes can be noisy.”
 of 5 bubbles dzohar, Jun 1, 2016 | Read review
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