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Herods Palace Hotel Eilat

Overview
6 Ha-Yam, Eilat 8851025 Israel See on map
AMENITIES
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Beachfront
Pool
Non-Smoking Rooms
5 Star accommodation
About
Description
Luxurious Boutique Spa Hotel offering outstanding spa facilities. Less
Hotel class
Hotel Amenities
HOTEL FEATURES
Pool
Restaurant
Beachfront
Free High Speed Internet (WiFi)
Free Parking
Room Service
Bar/Lounge
Breakfast included
Spa
Fitness Center with Gym / Workout Room
Air Conditioning
Airport Transportation
Babysitting
Banquet Room
Business Center with Internet Access
Children Activities (Kid / Family Friendly)
Concierge
Conference Facilities
Dry Cleaning
Hot Tub
Laundry Service
Meeting Rooms
Multilingual Staff
Outdoor pool
Wheelchair access
Awards & Recognition
Travelers' Choice2018 Winner
Certificate of Excellence
Travelers' Choice2018 Winner
Certificate of Excellence
Hotel Style
Business
,
On the Beach
,
Spa
,
Romantic
,
Family
,
Luxury
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Hotel class
Awards & Recognition
Travelers' Choice2018 Winner
Certificate of Excellence
Travelers' Choice2018 Winner
Certificate of Excellence
Hotel Style
Business
,
On the Beach
,
Spa
,
Romantic
,
Family
,
Luxury
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Number of rooms
296
Price range
$228 - $616 (Based on Average Rates for a Standard Room)
Also Known As
Sheraton Eilat
,
Hotel Herods Palace
,
Herods Eilat
,
Herods Palace Eilat
Location
Israel > Southern District > Eilat
Nearby
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Reviews & more
2,206Reviews
1,311Photos
16Q+A
100Room tips
Traveler rating
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  • 214
  • 142
  • 83
  • 81
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  • English
Show reviews that mention
I was pleasantly surprised by this hotel. The reviews are mixed so its always difficult to know what to expect. We got a warm welcome at check-in from Tomy. Our room was reasonably sized overlooking the pool - very small balcony. Decor slightly dated but acceptable. The pool area
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This is listed as a 5-star hotel. It is not. 3-star at best. When we arrived, we were told that we were receiving a complimentary upgrade from the sea-view room we had booked. As I was checking in, I asked to change some of the larger bills that I had so that I could give a tip t
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Response from Sandra N, Guest Relations Manager at Herods Palace Hotel Eilat
Responded 1 week ago
Dear William, Guest opinions are important to us and we appreciate you taking the time to write this review. We are, however, surprised by your comments as we rarely get complaints of this nature. We strive to ensure excellent customer service to all of our guests and make sure they feel comfortable during their stay. Nevertheless, we apologize if you did not experience this enough and your remarks will be transferred to management for improvement in the future. We truly hope this incident does not reflect on us as a whole and that we can welcome you back again. Best Regards, Sandra Nahoum Guest Relations Manager
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Hotel is located on the first hotel line to the beach. Easy access from pool area to the beach (1 minute walk). Pool area is nice and clean with many sun-bathing beds, you can buy some food a beverage in a kiosk and also water and ice are available free of charge.
Room at the 3r
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Response from Sandra N, Guest Relations Manager at Herods Palace Hotel Eilat
Responded 1 week ago
Dear Noam, Thank you for your review regarding our hotel. We were pleased to have read that you enjoyed your vication at our hotel. We highly value your feedback. I have forwarded your review onto the relevant managers who will see it upon themselves to improve the overall quality of the hotel. It was an honor to have served you and we hope to do so again soon. Best wishes, Sandra Nahoum Guest Relations Manager
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We stayed here for 4 days, a family with 3 children.Everything was excellent !!!
the hotel and room is clean, well taken care of, comfy and very nicely decorated.
the food was great and we really enjoyed it.
the service of the staff was 100% perfect.
the children's club staff tea
Read more
Response from Sandra N, Guest Relations Manager at Herods Palace Hotel Eilat
Responded 1 week ago
Dear Eyal, Thank you for sharing your kind review following your recent visit. We are very proud of our staff and it is always pleasing to receive such positive feedback as yours. We constantly strive to exceed our guest’s expectations of service and it is rewarding to hear that these efforts are noticed. Thank you for your kind recommendation. We look forward to welcoming you back to the hotel in the near future. Warm regards, Sandra Nahoum Guest Relations Manager
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We stayed on night in the hotel and it was definitely the best stay we had in Eilat.
Check in was quick and efficient.
The room was comfortable and cozy.
Breakfast and lunch were fresh and tasty.
We will be back for sure.
Read more
Response from Sandra N, Guest Relations Manager at Herods Palace Hotel Eilat
Responded 1 week ago
Dear Oren, Thank you for your lovely review. We appreciate your kind words and your thanks will be passed on to our team members. We hope to welcome you back. Best Regards, Sandra Nahoum Guest Relations Manager
Read more
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Album Categories
All photosTravelerRoom & SuitePool & BeachDining Business Center & Event RoomsFamily and Play Areas
Professional photo exclusively commissioned by TripAdvisorHerods Palace Hotel Eilat
The Club Suite at the Herods Palace Hotel Eilat
Professional photo exclusively commissioned by TripAdvisorHerods Palace Hotel Eilat
The Club Grand at the Herods Palace Hotel Eilat
Professional photo exclusively commissioned by TripAdvisorHerods Palace Hotel Eilat
The Club Grand at the Herods Palace Hotel Eilat
Professional photo exclusively commissioned by TripAdvisorHerods Palace Hotel Eilat
The Cadim Suite at the Herods Palace Hotel Eilat
Photo provided by managementHerods Palace Hotel Eilat
Guesr Room
Previous
hello we are staying with you from Sunday. I have been trying to email but no response. are you able to organise a low sugar gluten free and dairy free cereal for breakfast?
I would just call the hotel directly. Their service is pretty good, and the breakfast was fantastically varied, but low-sugar, glutan-free and fairy-free cereal all at once might be a stretch. Call them and ask. I am pretty sure the number is +972-8-638-0000
1 vote
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I'd like to know what are the rooms Junior Cadim Suite? The square of living room , the bedroom, balcony? What's the view? All the details about the room. Thank you.
I didn’t stay in that type of suite unfortunately, however I would recommend calling them ‭+972 8-6380127‬ or email to ask all the necessary questions before booking... just to be on the safe side✅
0 votes
Hello I would like to book a deluxe room it says it has a king bed but it would be for two adults and my 9 year old, do the deluxe rooms have sofa beds or rollaway beds and are these included in the cost or extra costs? thank you
Hey, the deluxe room has a pretty big bed I slept with two kids in it and it was fine. The sitting room has a sofa which can be opened. as far as I know you have to let the reservation know that you're arriving with a 9 year old child. They calculate the cost accordingly
1 vote
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hi I am planning a trip in beginning of December. I have a few questions 1.I read the reviews and saw the hotel rooms are dirty how do I make sure that I get a clean room. 2. I would like to get a higher floor level with balcony, sea view how do I go about it. 3. is the outdoor pool heated in the winter 4. do you have a private jacuzzi on balcony . Please answer all these questions as I would like to book asap thanks yuda
1. No way to know in advance. You may send to the hotel asking for a very clean room, and in case upon arrival it will not as expected, call immediately to reception. 2. Ask the reservation in advance. I did it many times and usually it worked. 3. I have no idea but probably not 4. At least in my room I didn'l have.
1 vote
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how much is breakfast if you do not book with it included?
I don't think it is an option - B&B is the rate quoted.
1 vote
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Previous
"Never sa a "good room"."
"ask for the upper floors"
"Ask for rooms on the seaside!"
"Better have the executive rooms which located on 8-10 floor for a nice see view and less crowded noise from the pool."
"for better view of the city choose the western wing of the hotel...."
Previous
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