From the moment you step in, you will feel like a VIP. The service is what makes W Istanbul the place to be and the location close to coffee shops, restaurants and public transport like boat, tram or Metro. Bonvoy members are welcome here and they will make you feel special. Love the breakfast and if I would sum it up in one sentence: "W Istanbul walkes the talk! Amazing service, you guys are the best!
I visited the W hotel in Istanbul. The place is beautiful, the location is amazing and close to everything! The service was absolutely great! Faruk specifically was very impressive, he knew what I wanted before I even asked. couldn't be happier with the place & service. I will be back to this hotel for sure and recommend to all my friends!
The hotel is amazing, optimally located in a vibrant area with cafes, bars and restaurants.. the service is great and the staff were extremely helpful and friendly.. they all speak english and are very welcoming! The hotel is very cautious with COVID measures. I recommend having a drink at their cozy bar at night - at least its a must try - but never skip breakfast, the options are very good and the staff are so welcoming and answer to all your request, specially Faruk - one of the most dedicated and passionate professional I’ve encountered. It would be a no brainer to stay at W if visiting again
The hotel is located in a very nice area. The staff is amazing and very attentive to details. Specialy at breakfast, Faruk was very helpful and professional. Will surely stay at the W when will be back in Istanbul
I have been staying at W Istanbul many times between March 2019 and March 2020 and was extremely satisfied every time. The place is centrally located and has excellent staff who make you feel at home. Especially great were the bellboys and the guys at the reception, as well as the lounge staff. The lobby lounge was open 24/7 and super cozy. You could sit and drink your tea for hours in a private enclosed area. They serve breakfast and food there. In the evening sometimes they had events in the lounge and it was quite full and loud but with the arrival of covid restrictions this was no longer possible. Nevertheless the sound isolation is good enough to make sure the rooms are quiet. We loved the cabana rooms on the lower floor as well as the grand rooms with balcony on the 2nd floor. The balcony is private while the cabanas are not - you see others from next door. The rooms are modern and well furnished. The gym is run by a company separate from the hotel but free to guests and has a Pilates Cadillac machine. Personal Pilates trainer also available upon request. In general there is typical 5 star W standard for a very good price. The hotel is also not very big so it makes it feel cozier than any huge brand hotel around the city. The service is really great and we felt really at home, especially during longer stays. We left our belongings there between visits and they were always safely delivered to our room for the next stay. The breakfast was always good and had plenty of Turkish, international and healthy options. Room service was also good and quick. Location is convenient for the ferry to Üsküdar and central enough for shopping areas and airport. They offer valet parking for additional charge as there is no parking in front of the hotel. Your car is delivered within 10 minutes. Over time we came to love this place like our home away from home. Great job W and we miss you. Thank you for taking care of us. …