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W Istanbul

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Traveler (1063)
Room & Suite (363)
Dining (123)
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About

#278 of 2,079 hotels in Istanbul
Location
4.2
Cleanliness
4.6
Service
4.4
Value
3.8
Travelers' Choice
W Istanbul sits in the centre of the historic Akaretler Row Houses in Instanbul, Turkey in an upscale neighbourhood filled with restaurants, cafes, and design & art galleries. W Istanbul guests can explore the authentic and local area of Besiktas and the upscale shopping district of Nisantasi. 140 guestrooms and suites in W Istanbul carry the soul of both history and contemporary luxury. Marmara marble, Ottoman patterns, and lighting to experiment along with your mood. Rooms and suites with gardens, terraces or cabanas adorned with flat-screen TVs, the signature W bed and stylish luxuries.
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Property amenities
Valet parking
Free High Speed Internet (WiFi)
Fitness Center with Gym / Workout Room
Bar / lounge
Nightclub / DJ
Airport transportation
Conference facilities
Banquet room
Paid private parking nearby
Wifi
Sauna
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Car hire
Taxi service
Meeting rooms
Spa
Manicure
Massage
Pedicure
Salon
Baggage storage
Concierge
Currency exchange
Doorperson
24-hour front desk
Dry cleaning
Laundry service
Ironing service
Shoeshine
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Room features
Allergy-free room
Housekeeping
Private balcony
Room service
Safe
VIP room facilities
Flatscreen TV
Room types
Bridal suite
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
5.0 of 5 stars
HOTEL STYLE
Trendy
Modern
Languages Spoken
English, Arabic, German, Turkish
Hotel links
Special Offer:Earn points toward free nights.

Location

Suleyman Seba Cad. No: 22 Akaretler, Besiktas, Istanbul 34357 Türkiye
Name/address in local language
W Istanbul
1904Reviews24Q+A100Room tips
Traveler rating
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nkadhim wrote a review Feb 2
London, United Kingdom33 contributions23 helpful votes
Fantastic hotel and the GM was so attentive as were all the staff. Best hotel to stay and best area also. Great breakfast and staff very knowledgable and their English was fantastic . Made my business stay a smooth and pleasant one. Apparently I need to write more words . Nothing much more to add !
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Date of stay: October 2023Trip type: Traveled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Mike wrote a review Jan 2024
Mississauga, Canada3 contributions
I had a great stay at this hotel. It is a short ride near many of the tourist attractions. The hotel is located around many restaurants and has a neat aesthetic matching traditional Istanbul buildings. I was greeted at the door by Omar; he was very helpful and ensured I found all the places I was looking for throughout my stay. He even arranged taxis for me. Unfortunately, I was feeling ill when I arrived. The receptionist, Azra, informed me that the pharmacies took turns for night shifts in the area and called around to find the open one for me. When I returned, she made me herbal tea with honey. Every morning, I was greeted by Sinem. Aside from ensuring I was well-fed every day, she was a delight, full of information and experiences in the city and an absolute joy. Deniz, who works at the reception, took time to search places up for me and make fun of Azra’s Marvel movie man crushes. The hotel staff is fantastic and accommodating. They are very down-to-earth and a treat to talk with. They would greet you, strike up an interesting conversation around the hotel, and show genuine interest in making your stay as fulfilling as possible. Sadly, I could not get all the names of people I had the pleasure of interacting with around the hotel. I would always like to leave credit where it's due. Thank you all for everything.
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Date of stay: January 2024Trip type: Traveled solo
Room Tip: You can find the hotel by the giant metallic W near the walkway.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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BVKG wrote a review Jan 2024
Singapore, Singapore107 contributions74 helpful votes
I would like to extend my sincere thanks to W Istanbul for their 1st class service. Coincidentally the phone in the room was down and we were communicating with Concierge via WhatsApp. Let me tell you that this is perhaps the most personal way to reach out to guests. Kudos to the team for being so prompt with their WhatsApp replies, making reservations for us was a breeze. Special thanks to the very strong Omar for handling 2 Rimowa trunks plus luggages (as there’re steps within the premise) and KOG for the loan of his personal transport card. Room wise, housekeeping did a great job keeping the room clean.
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Date of stay: January 2024Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Zeynep Civi, Guest Services / Front Office at W Istanbul
Responded Jan 19, 2024
Dear Guest, Warm greetings from your extended W family here in Istanbul! We would like to extend our heartfelt gratitude to you for sharing your wonderful review of our exquisite property. We are absolutely delighted to learn that your experience not only met but exceeded your expectations. At W Istanbul, we live by our "Whatever/Whenever" motto, which embodies our commitment to fulfilling your every need and desire. We are thrilled that you enjoyed this aspect of our service. Istanbul is a city brimming with endless possibilities to explore and discover, and we hope you had the chance to immerse yourself in its vibrant culture. During your next visit, our dedicated W talent will be more than happy to assist you in uncovering even more hidden gems and experiencing the latest and greatest that Istanbul has to offer, all while relishing the unique charm of W Istanbul itself. Please consider us your dedicated resource for any questions or assistance you may require at any time. Your loyalty to the Marriott Bonvoy and W Brand is deeply appreciated. Warm Regards,
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Ruba A wrote a review Dec 2023
Amman, Jordan108 contributions48 helpful votes
We had a long layover in Istanbul, and decided to stay at the W in Besiktas for the night! We booked a nice room, but were upgraded to a higher caliber (a room with a cabana), since we are Gold Bonvoy members, which was a nice touch by the hotel .. However .. Upon entering the room, we noticed how outdated it was. The panel flooring under the shower was worn out, and moldy. The toilet’s wall paper, although nice, but also super old and needs to be replaced .. The room has minimal lighting .. It was sooo dark!! We understand there’s ambiance lighting and that the hotel is trying to follow a theme, but this shouldn’t affect the experience negatively. We had to use the flash light on our phone most of the time .. The upgrade we received with the cabana is nice. Too bad we couldn’t sit outside although the weather was nice, since the cabana was not clean, nor covered .. Such a pity! Upon check out we noticed we were charged for a can of soda and a bottle of sparkling water. We had the bottle of water from the airport lounge earlier, and we most certainly did not consume a soda in the room .. It was weird and uncomfortable having to explain these points to the hotel. Luckily both were waived off. All in all, the location is good, but the hotel needs MAJOR renovations and upgrade.
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Date of stay: December 2023Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Zeynep Civi, Guest Services / Front Office at W Istanbul
Responded Dec 30, 2023
Dear Guest, Thank you for selecting W Istanbul as your property of choice in this amazing city. Your feedback is much appreciated and is being taken into consideration. Your comments regarding the physical condition of our property are greatly appreciated. We are pleased to inform you that we have already initiated a comprehensive preventive maintenance program throughout the hotel. Our goal is to thoroughly inspect every aspect of the building, including guest rooms, and address any technical issues promptly. Always remember, W Istanbul is your second home in this captivating city, and we eagerly anticipate the opportunity to welcome you back and create lasting memories together. Warm Regards,
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Dionne wrote a review Nov 2023
5 contributions3 helpful votes
Had an amazing break at the W-Hotel the staff were so attentive and kind. Tezcan was exceptional he couldn't do enough for us to make our stay a pleasant one. Never stayed in this area in Istanbul as I normally stay in Sulthamet but this area is now my favourite area. Lots of restaurants and nice coffee shops and its nice to not get hassled. Very central to travel to other districts via bus and tram. Thank you to all the staff at the W. Especially my main guy Tezcan!!!
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Date of stay: November 2023Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Zeynep Civi, Guest Services / Front Office at W Istanbul
Responded Nov 19, 2023
Dear Guest, Warm greetings from your extended W family here in Istanbul! We would like to extend our heartfelt gratitude to you for sharing your wonderful review of our exquisite property. We are absolutely delighted to learn that your experience not only met but exceeded your expectations. At W Istanbul, we live by our "Whatever/Whenever" motto, which embodies our commitment to fulfilling your every need and desire. We are thrilled that you enjoyed this aspect of our service. Istanbul is a city brimming with endless possibilities to explore and discover, and we hope you had the chance to immerse yourself in its vibrant culture. During your next visit, our dedicated W talent will be more than happy to assist you in uncovering even more hidden gems and experiencing the latest and greatest that Istanbul has to offer, all while relishing the unique charm of W Istanbul itself. Please consider us your dedicated resource for any questions or assistance you may require at any time. Your loyalty to the Marriott Bonvoy and W Brand is deeply appreciated. We eagerly await the opportunity to welcome you back and create more exceptional memories together. Warm Regards,
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Isabelle D wrote a review Nov 2023
1 contribution
+1
Don’t make the same mistake we did. Avoid at all costs. Terrible mouldy smell in the rooms, attempting to be masked by a disgusting smelling “air freshener”, dirty showers, stained carpets and the rooms are falling apart. The pictures say it all.
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Date of stay: November 2023
Value
Location
Service
Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Zeynep Civi, Guest Services / Front Office at W Istanbul
Responded Nov 15, 2023
Dear Isabelle, We extend our heartfelt gratitude to you for choosing W Istanbul for your recent getaway in this stunning city. We deeply regret that your stay with us did not meet your expectations, and we sincerely apologize for any inconvenience you may have encountered during your visit. Your satisfaction is of utmost importance to us, and we acknowledge that we fell short of the high standards that we strive to maintain at W Istanbul. We would greatly appreciate the opportunity to gain a better understanding of your experience and take the necessary steps to ensure that your next stay with us exceeds your expectations. Your feedback is invaluable to us, as it serves as a crucial tool in our ongoing efforts to enhance the quality of our service. Rest assured, we will diligently address any concerns you may have shared, and the relevant departments will take immediate action to rectify the issues. When you plan your next visit to Istanbul, please do not hesitate to inform us in advance so that we can personally assist you with your room preferences, provide you with exceptional restaurant recommendations, and tailor your experience to make it truly memorable. Consider W Istanbul your second home in this vibrant city, and we look forward to the opportunity to welcome you back and create a remarkable stay for you. Warm regards,
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Expatwifehouston wrote a review Oct 2023
London, United Kingdom129 contributions83 helpful votes
This hotel is in a great location - easy access to the touristic attractions and full of bars and restaurants nearby. However it means it is a very busy area so make sure your room face the back street otherwise you might be bothered by the noise. We had a “fabulous room”with a terrace which was great. Room was spacious but in need of some TLC. Dirty grouting, a toilet back leaking, carpets in need of replacement. We paid for breakfast and they offer a small menu and a buffet. For the first 2 nights it was great but on a Monday morning we felt the buffet was a bit “dated”, in need to fresh food. The staff is lovely! Everyone from the time we checked in to the time we left was cordial and trying to make our stay the best possible.
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Date of stay: October 2023Trip type: Traveled as a couple
Room Tip: Avoid rooms facing the Main Street if you want a quiet room.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Zeynep Civi, Guest Services / Front Office at W Istanbul
Responded Nov 2, 2023
Dear Guest, We extend our heartfelt gratitude to you for choosing W Istanbul for your recent getaway in this stunning city. We would like to extend our heartfelt gratitude to you for sharing your review of our exquisite property. At W Istanbul, we live by our "Whatever/Whenever" motto, which embodies our commitment to fulfilling your every need and desire. We are thrilled that you enjoyed this aspect of our service. Your comments regarding the physical condition of our property are greatly appreciated. We are pleased to inform you that we have already initiated a comprehensive preventive maintenance program throughout the hotel. Our goal is to thoroughly inspect every aspect of the building, including guest rooms, and address any technical issues promptly. We are also constantly refreshing our menu, with a strict Detox/ Retox orientation and finding out what tastes are new/next. In addition, our Executive Chef has been notified about your concern, and necessary actions are being taken. Remember, we’re here for you. No task is too small, no task is too big. We thank you once again for your valuable feedback and please let us know next time you come around so we could assist you with your room arrangements, restaurant recommendations, and anything to make your trip an overall better experience.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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nkadhim wrote a review Oct 2023
London, United Kingdom33 contributions23 helpful votes
The W it my favourite place to stay in Istanbul, not only because it is trendy and cool, but also because the staff service is exceptional (as well as being in the best location in Istanbul, close to everything: Nisantisi, Galataport, Besikts, Sultanahmet, and Bebek). I commend the GM, Mr Ahmet Arslan, and having stayed at many four and five star hotels in Istanbul, the W remains my favourite. I also love the breakfast!
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Date of stay: October 2023
Value
Location
Service
Trip type: Traveled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Zeynep Civi, Guest Services / Front Office at W Istanbul
Responded Oct 18, 2023
Dear Guest, Warm greetings from your extended W family here in Istanbul! We would like to extend our heartfelt gratitude to you for sharing your wonderful review of our exquisite property. We are absolutely delighted to learn that your experience not only met but exceeded your expectations. At W Istanbul, we live by our "Whatever/Whenever" motto, which embodies our commitment to fulfilling your every need and desire. We are thrilled that you enjoyed this aspect of our service. Istanbul is a city brimming with endless possibilities to explore and discover, and we hope you had the chance to immerse yourself in its vibrant culture. During your next visit, our dedicated W talent will be more than happy to assist you in uncovering even more hidden gems and experiencing the latest and greatest that Istanbul has to offer, all while relishing the unique charm of W Istanbul itself. Please consider us your dedicated resource for any questions or assistance you may require at any time. Your loyalty to the Marriott Bonvoy and W Brand is deeply appreciated. We eagerly await the opportunity to welcome you back and create more exceptional memories together. Warm Regards,
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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crownroyale47 wrote a review Oct 2023
Amityville, NY85 contributions26 helpful votes
This is one of the most unique hotel experiences I've ever had as there are several categories of the hotel I would rate a 10 out of 10 while others I would rate a 3 out of 10. A number of sections in the hotel live up to the modern, high standards of the W brand while other amenities fall very short for a 2023 version of a W hotel. Naming the things that I felt amazing about hotel, the hospitality was easy a 10 out of 10. Each and every staff member was amazing and made sure to cater to my every need. There was even an employee who went above and beyond to help me with public transportation by loaning me his transport card. That type of service sets places apart. They even set up communication through WhatsApp. I would have to say the interaction with the staff might be one of the top 3 experiences I've had with a staff in my entire history of hotel stays. One of the negatives associated with that was the communication method. WhatsApp was extremely convenient but that shouldn't be the reason that the in-room telephone doesn't work. Not only does it not work, it has a digital display face that remains lit so to sleep at night I literally had to turn the phone upside down. When it comes to reaching out, making a local call, or anything that typically requires a phone, not having one work in the room is extremely inconvenient. Another 10 out of 10 category is the location. It is the perfect location for traveling to Istanbul. A 3 minute walk from a popular bus stop that goes to several recommended places was such a convenience. Also, there might be around 20 restaurants within a quarter mile radius to the hotel. There's also a supermarket steps away, as well as a beauty supply store, etc. Pretty much everything you need. However............... I would also give the location a 3 out of 10 on the weekends in the event you need to sleep and your room is facing the popular street. You will hear loud music on some nights close to 3am. The windows do drown some of the noise but it is still loud enough to keep you awake. It was unbelievable, especially when I had to be up early for excursions. Another 10 out of 10 was the daily buffet style breakfast. For W hotels that wasn't something that is commonly found from my experience but it was so good. The spread included options for all types of diets and I doubt there is anyone who won't find something to satisfy that. Now, I have to go to something that was a 1 out of 10 and that was the accessible outlets and charging stations in the rooms. The room I occupied, which was a suite, had a single outlet next to the bed with no USB ports typically found in most 4 and 5 star hotels. There were actually no USB ports in the entire room and the only other accessible outlets were in the bathroom vanity. That made it very inconvenient when numerous devices had to be charged. Another low scoring category was the lighting in the room. I'd say 6 out of 10. Just not bright enough. Overall, I really did enjoy the hotel and the positives I mentioned. I would just expect the negative things I touched on to not be an issue at a W hotel.
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Date of stay: September 2023
Value
Location
Service
Trip type: Traveled with friends
Room Tip: If you need to sleep and wake up in the morning get a room not facing the street.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Zeynep Civi, Guest Services / Front Office at W Istanbul
Responded Oct 18, 2023
Dear Guest, We extend our heartfelt gratitude to you for choosing W Istanbul for your recent getaway in this stunning city and I would like to sincerely thank you for taking the time to share your detailed feedback with us, it is deeply appreciated. Your feedback is invaluable to us, as it serves as a crucial tool in our ongoing efforts to enhance the quality of our service. Rest assured, we will diligently address any concerns you may have shared, and the relevant departments will take immediate action to rectify the issues such as USB ports and accessible outlets in the rooms. Besides, I would like to kindly inform you that phone lines are under maintenance, hence we are hoping to provide you with a much better experience regarding the communication tools in the room for your next visit. When you plan your next visit to Istanbul, please do not hesitate to inform us in advance so that we can personally assist you with your room preferences, provide you with exceptional restaurant recommendations, and tailor your experience to make it truly memorable. Consider W Istanbul your second home in this vibrant city, and we look forward to the opportunity to welcome you back and create a remarkable stay for you. Sincerely, Zeynep Civi Quality Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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negin d wrote a review Sep 2023
1 contribution
Everything was great their hospitality was perfect they provided anything you need, breakfast was so nice, if you want something more they try their best to provided it , Faruk was so kind, nice and friendly.
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Date of stay: September 2023
Value
Location
Service
Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Zeynep Civi, Guest Services / Front Office at W Istanbul
Responded Oct 18, 2023
Dear Guest, Warm greetings from your extended W family here in Istanbul! We would like to extend our heartfelt gratitude to you for sharing your wonderful review of our exquisite property. We are absolutely delighted to learn that your experience not only met but exceeded your expectations. At W Istanbul, we live by our "Whatever/Whenever" motto, which embodies our commitment to fulfilling your every need and desire. We are thrilled that you enjoyed this aspect of our service. Istanbul is a city brimming with endless possibilities to explore and discover, and we hope you had the chance to immerse yourself in its vibrant culture. During your next visit, our dedicated W talent will be more than happy to assist you in uncovering even more hidden gems and experiencing the latest and greatest that Istanbul has to offer, all while relishing the unique charm of W Istanbul itself. Please consider us your dedicated resource for any questions or assistance you may require at any time. Your loyalty to the Marriott Bonvoy and W Brand is deeply appreciated. We eagerly await the opportunity to welcome you back and create more exceptional memories together. Warm Regards,
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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PRICE RANGE
$28 - $40 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
w istanbul hotel istanbul, w hotels istanbul, w hotel istanbul
LOCATION
TürkiyeIstanbulNew City / Taksim / Besiktas
NUMBER OF ROOMS
140
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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Frequently Asked Questions about W Istanbul
Which popular attractions are close to W Istanbul?
Nearby attractions include Dolmabahce Palace (0.3 miles), Naval Museum (0.2 miles), and VR HOUSE (0.2 miles).
What are some of the property amenities at W Istanbul?
Some of the more popular amenities offered include free wifi, an on-site restaurant, and a lounge.
What food & drink options are available at W Istanbul?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at W Istanbul?
Yes, a parking garage, paid private parking nearby, and secured parking are available to guests.
What are some restaurants close to W Istanbul?
Conveniently located restaurants include Madhu's Istanbul, Sushi Lab, and Balkan Lokantasi.
Are there opportunities to exercise at W Istanbul?
Yes, guests have access to a fitness center and a sauna during their stay.
Does W Istanbul have airport transportation?
Yes, W Istanbul offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at W Istanbul?
Yes, dry cleaning and laundry service are offered to guests.
Does W Istanbul offer any business services?
Yes, it conveniently offers meeting rooms, a banquet room, and conference facilities.
Which languages are spoken by the staff at W Istanbul?
The staff speaks multiple languages, including English, German, Arabic, and Turkish.
Are there any historical sites close to W Istanbul?
Many travelers enjoy visiting Hagia Sophia Mosque (2.6 miles), Basilica Cistern (2.7 miles), and Historic Areas of Istanbul (2.6 miles).