Suleyman Seba Cad. No: 22 Akaretler, Besiktas, Istanbul 34357 Turkey
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What you can expect during your stay
- Hand sanitizer available to guests & staff
- Regularly sanitized high-traffic areas
Updated 06/29/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from W Istanbul
Updated 06/29/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
About
#226 of 2,402 hotels in Istanbul
Location
4.2
Cleanliness
4.6
Service
4.4
Value
3.8
W Istanbul sits in the centre of the historic Akaretler Row Houses in Instanbul, Turkey in an upscale neighbourhood filled with restaurants, cafes, and design & art galleries. W Istanbul guests can explore the authentic and local area of Besiktas and the upscale shopping district of Nisantasi. 140 guestrooms and suites in W Istanbul carry the soul of both history and contemporary luxury. Marmara marble, Ottoman patterns, and lighting to experiment along with your mood. Rooms and suites with gardens, terraces or cabanas adorned with flat-screen TVs, the signature W bed and stylish luxuries.
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Property amenities
Valet parking
Free High Speed Internet (WiFi)
Fitness Center with Gym / Workout Room
Bar / lounge
Nightclub / DJ
Airport transportation
Conference facilities
Banquet room
Paid private parking nearby
Wifi
Sauna
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Car hire
Taxi service
Meeting rooms
Spa
Manicure
Massage
Pedicure
Salon
Baggage storage
Concierge
Currency exchange
Doorperson
24-hour front desk
Dry cleaning
Laundry service
Ironing service
Shoeshine
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Room features
Allergy-free room
Housekeeping
Private balcony
Room service
Safe
VIP room facilities
Flatscreen TV
Room types
Bridal suite
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Trendy
Modern
Languages Spoken
English, German, Turkish
Location
Full view
97Great for walkers
Grade: 97 out of 100
315Restaurantswithin 0.3 miles
35Attractionswithin 0.3 miles
Contact
Suleyman Seba Cad. No: 22 Akaretler, Besiktas, Istanbul 34357 Turkey
Name/address in local language
Getting there
TaksimIstanbul Metro19 min
Rental CarsSee rental cars from $12/day
1849Reviews24Q+A100Room tips
Reviews
Traveler rating
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This hotel has an incredibly (and plentiful) staff that are eager to help - and always with a smile on their faces. The rooms were quite comfortable and very clean. The location really can’t be beat as the W is in an upbeat and fun area of Istanbul and east access to everything. We’ve been traveling all over Europe on this trip and have stayed in many nice hotels - but the W has been one of the best experiences so far. It’s a fantastic value, too.
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Date of stay: June 2022Trip type: Traveled as a couple
Room Tip: The breakfast buffet is so worth it. All fresh with attention to detail. Our hostess, Sinem,...
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Helpful
I love the location, its just right in the middle of this trendy neighbourhood of Besiktas. Staff are very friendly and helpful. Giving a shoutout to Deniz and Kartal from front office, thanks for showing me around in the hotel, You made my day! Also thank you to the concierge ISA for helping me finding transportation options. Breakfast was amazing. Some guests mentioned that it's an old building, well it is, thats the charm. I love it. Especially for Bonvoy elite member, this is a good pick. Very fun location. W is a fun brand, so they definitely picked the right spot to be in
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Date of stay: June 2022
Cleanliness
Service
Sleep Quality
Helpful
I am a big fan of W hotels. I choose them because of their amazing modern design and focus to quality/service. While i had a few minor issues with the room, management and whatever/whenever were very cordial in taking my feedback. But it was really the concierges (Berk and Isa) who totally exceeded my expectations and contributed to offset the issues with the room. Their keen attention to detail, awesome recommendations and connections, were right on point. We were accommodated in a couple of restaurants within minutes and with kids (as an exception). They fully embody the W customer service that I value so much. Other highlights of W Istambul are: he location (lots of restaurants around), the design and the amenities (full gym, terrace bar, etc)
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Date of stay: June 2022
Rooms
Service
Sleep Quality
Helpful
W Istanbul is truly an iconic hotel on the busy and lively Akaretler area. Staff with great knowledge and smiling faces with exceptional service makes this hotel a true gem in the middle of Istanbul literally close to everything. Highly recommended, thanks for your hospitality
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Date of stay: June 2022Trip type: Traveled on business
Helpful
We had a very nice stay amazing service and great food and hygiene. The location is very nice and close to Nisantasi and dolma pacha. This is my second time in the same hotel and will come again for sure. The waiters are so nice make sure you see Sinem such a nice person.
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Date of stay: June 2022Trip type: Traveled as a couple
Helpful
Service, food, and staff was 5! The staff was very friendly, efficient, and attentive. Buse was amazing and made our stay very enjoyable. The facility, as others have mentioned is pretty dated with old carpets and furnitures. The rooms smelled musky and were dimly lit. Also, the noise from the neighboring bars as well as the hotel garden parties were very very loud, late into the night. Will rate the hotel rooms and location a 3.
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Date of stay: June 2022Trip type: Traveled as a couple
Helpful
My wife and I stayed at the W Istanbul for 5 nights at the end of May. I am a Marriott Titanium member with over 1700 nights spent in properties under the Marriott brand, including quite a number of different W hotels. I say this to show that I am not an inexperienced traveler with unreasonable expectations. The few positives of our stay were that the front desk, restaurant and concierge staff were extremely friendly and helpful and that the bed was very comfortable (and soft, which we like). However, the W Istanbul is the most tired and poorly maintained W I have ever stayed at and it has been a long time since I’ve stayed at any hotel with the number of issues I experienced here. Among the many issues we experienced: one of the bedside lamps flickered like a strobe light, the light in the magnified mirror in the bathroom didn’t work, one of our two bathroom sinks dispensed only hot water, the other sink leaked from the handle forming a puddle on the counter whenever the sink was used, the furniture was tired/worn, the carpet worn and the room is intentionally extremely dimly lit. Most of the mechanical issues were fixed as we complained of them. On our first eventing, as we got into bed around midnight and tried to turn off the lights, we couldn’t. I tried the many switches in the room, but none turned off the lights. We called down and a mechanic spent until 1:15am on a ladder in our room working on the electrical until he was able to get the light switches working. One final irritation was that I was booked on a group rate and had received confirmation from the hotel, in writing by email, that my rate would qualify for all Marriott Bonvoy benefits including points and stay credit. This was confirmed again about a week prior to my stay. Had they told me that this rate wouldn’t qualify, I would have booked a regular rate, which wasn’t much more at the time I booked. When I arrived at the hotel, they told me that the sales staff had given me the wrong information and that my rate didn’t qualify for points and stay credit and that there was nothing they could do about it. They later gave me some points for the “misunderstanding”, but not the stay credit or sufficient points to fully compensate me for what I would have received had the rate qualified. I twice asked to speak with the hotel manager, the second time being assured that he would contact me by phone or email. Two weeks later I’m still waiting. So, management doesn’t care either.…
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Date of stay: May 2022Trip type: Traveled as a couple
Helpful
Response from Mustafa Bulmus, General Manager at W Istanbul
Responded 2 weeks ago
Dear Vancouverflyer, Greetings from your W family in Istanbul! Thank you for choosing W Istanbul and sharing your feedback with me. I am more than thrilled that you loved our staff. Whatever/Whenever is our motto and I'm very glad that we reflected it upon your stay. It's our main priority to make you feel like you are in your second home in Istanbul and amp up your experience with personal amenities! We pride ourselves on the W service philosophy of Whatever/Whenever. We are always focused on improvement and your feedback allows us to work on the most important areas. I also appreciate your comments about the hotel’s physical conditions. Please be kindly informed that we already started a preventive maintenance program in the hotel. Our aim is to check the entire building including guest rooms and fix all the technical issues. Regarding points and stay credit I am very sorry about the miscommunication and the misinformation that caused you distress. Also as a result of this miscommunication as the General Manager, I was not informed about your request to reach out to me. I would like to inform you that the necessary actions will be taken to ensure that you will enjoy your visit next time around. Sincerely, Mustafa Bulmuş General Manager
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We went there in June 2022 with friends. First of all dont think ths as a grand resort or a huge hotel. It was an historical building converted to a hotel so the hotel has limitations for exterior changes. The entry was classy disco themed with lights in dark and shining glasses. The staff was smart, amazing, and fast in responding. We can contact them in hotel via our watsapp and they reply promptly. The staff was speaking English very well, so language was not an issue. The rooms are a bit small but i liked its interiors Besiktas is the area to stay in and W is in heart of Besiktas. Everything was nearby...pubs, craft beer, coffee, pizzas and many more. They only point to improve was the spread of Veg breakfast. We didnt find many options for Veg bfast but eggs helped us to fill our tummies. But to conclude, we njoyed a lot at W. Thanks…
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Date of stay: June 2022Trip type: Traveled with friends
Room Tip: Order Avocado toast in Breakfast, its good
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1 Helpful vote
Helpful
The W Hotel Istanbul is true to the hip vibe of W Hotels elsewhere. Our room was located on the first floor and was a good size for two adults; we had a nice outdoor terrace area that allowed us to bring in the fresh outside breeze. The layout had the toilet, shower, and washbasin areas segregated, commonly found in European bathroom layouts. If you like the nightclub dim light ambiance, you will feel at home; all areas---rooms, hallways, and dining areas had low lighting. However, I found the lighting to be too dim; I prefer well-lit, bright sunny spaces. Special merit to the team that provides guests with service through the hotel's Whats App Chat. My questions were answered very quickly and the team provided great recommendations. The team also had great command of English; this is great for those with no language skills in Turkish. Dennis, at the reception desk also deserves special mention. He always had a smile and greeted guests warmly as they passed by the desk. His English is excellent and he epitomizes what guests staying at a luxury hotel would expect, providing courteous and diligent service. He answered and resolved my issues promptly and professionally.…
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Date of stay: May 2022
Rooms
Location
Service
Helpful
Response from Murat Ozturk, Guest Services / Front Office at W Istanbul
Responded 4 weeks ago
Dear Valued Guest, Thank you for selecting W Istanbul as your property of choice in this amazing city. Your feedback is much appreciated and is being taken into consideration. We agree the darkness and the dimness of the hotel set the W concept different from many hotels. As we are a design-led brand, the interior design and lighting are unique and special to the W Brand. The interior design of W Istanbul is a blend of Ottoman architecture and contemporary W style. However, we apologize that you had troubles regarding the lights and W's, being known for the dark crazy atmosphere, we're truly sorry that it was a detriment to your stay. Besides, your comments on the darkness of the hotel have been noted and once more we would like to apologize that it was not to your liking. Next time you come around, please make sure to try one of our cabana rooms to enjoy the beautiful light outside! In addition to that; we are more than thrilled that you had a great experience, enjoyed the Whatever/Whenever treatment, and loved our staff. Whatever/Whenever is our motto and I'm very glad that we reflected it upon your stay and we are lucky that we have Deniz with us. We thank you once again for your valuable feedback and please let me know next time you come around so I could assist you with your room arrangements and anything to make your trip an overall better experience. Warm Regards
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My second time in Istanbul and I wish I would have known of this Hotel. Service is impeccable, beautiful rooms, excellent temperature control (not a given with air conditioning in all hotels), great breakfast at buffet or a la carte. The most impressive thing about this hotel? The staff. Friendly, welcoming, they go out of their way to make you happy. A greeting smile from Farik and Sinem at breakfast is the perfect start of the day. Amazing country but more importantly amazing people
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Date of stay: May 2022Trip type: Traveled solo
Room Tip: If you want to enjoy Turkey at leisure, this area is best. If you want a drive by quick...
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PRICE RANGE
$203 - $357 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
w istanbul hotel istanbul, w hotels istanbul, w hotel istanbul
LOCATION
TurkeyIstanbulNew City / Taksim / Besiktas
NUMBER OF ROOMS
140
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Claim Your Listing Frequently Asked Questions about W Istanbul
Which popular attractions are close to W Istanbul?
Nearby attractions include Anahtar Oda (0.3 miles), Naval Museum (0.2 miles), and Maritime Museum (0.3 miles).
What are some of the property amenities at W Istanbul?
Some of the more popular amenities offered include free wifi, an on-site restaurant, and a lounge.
What food & drink options are available at W Istanbul?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at W Istanbul?
Yes, a parking garage, paid private parking nearby, and secured parking are available to guests.
What are some restaurants close to W Istanbul?
Conveniently located restaurants include Balkan Lokantasi, Sabrosa Restaurant, and Vogue Restaurant.
Are there opportunities to exercise at W Istanbul?
Yes, guests have access to a fitness center and a sauna during their stay.
Does W Istanbul have airport transportation?
Yes, W Istanbul offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at W Istanbul?
Yes, dry cleaning and laundry service are offered to guests.
Does W Istanbul offer any business services?
Yes, it conveniently offers meeting rooms, a banquet room, and conference facilities.
Which languages are spoken by the staff at W Istanbul?
The staff speaks multiple languages, including English, German, and Turkish.
Are there any historical sites close to W Istanbul?
Many travelers enjoy visiting Hagia Sophia Mosque (2.6 miles), Basilica Cistern (2.7 miles), and Historic Areas of Istanbul (2.6 miles).