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Azapkapi, Bankalar Cd. No:5 Karakoy, Istanbul 34421 Türkiye
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About

#175 of 2,587 hotels in Istanbul
Location
4.8
Cleanliness
4.9
Service
4.8
Value
4.7
Travelers' Choice
The Bank Hotel Istanbul From Past to Present, “TREASURE OF HISTORY” The Bank Hotel Istanbul is located in Karakoy, one of the most prominent neighbourhoods of Istanbul known for its history. Karakoy welcomes its guests with views of Turkey's world-famous historical peninsula. With its sophisticated design the Bank Hotel Istanbul promises more than just ordinary accommodation for its guests. With a magnificent view of old Istanbul, the restaurant on the rooftop offers an unforgettable experience for its guests with a international cuisine. The Bank Hotel Istanbul, sits in a region that hosts artists, a concept intertwined with art, respecting the locals and international guests. The Bank Hotel Istanbul is perfectly located to explore bohemian Beyoglu and historical Sultanahmet. VOYVODA STREET Bank Street in which the hotel is situated is not just any street, Vaivoda Street as it was and is still officially called, has always played a central role in the life of the district of Galata. Originally a thoroughfare within the inner walls of Galata, its importance is attested as early as the fourteenth century by the presence of the Palazzo del Comune, the Genoese town hall and by the Piazza, the market place of the Genoese town. In Ottoman times, until 1682, it preserved its importance thanks to the survival of the half autonomous Genoese community, the Magnifica Comunita di Peyra, in parallel with the development of European Merchant communities whose warehouses were conveniently located in the same area and to the establishment of some local units of the Ottoman administration. Thus, it was the office and probably the residence of the police chief of Galata the Vaivoda that eventually gave the street its name, while the court of Galata was located just a street below, on Mahkeme (Court) Street. The existence and centrality of the street is attested by the famous seventeenth century Ottoman traveler Evliya Çelebi. During the second half of the 17th century, the street which was named by Evliya Çelebi as ' The Road of Vaivode' had become the financial and business hub of not only İstanbul but also of the entire Ottoman Empire. During this period, Vaivode Street had become the centre of attraction for bankers and banks, amongst the people it was known as 'The Street of Bankers'. SÜMERBANK BUILDING Italian architect Antonie Tedeshi, born in 1867 in İstanbul had an office in Pera, where he practiced his profession as an architect. Sümerbank Building is the only building left as his artifact. This construction is the building of the 'Credit General Ottoman/Deutsche Bank/Sümerbank', believed to be built around the 1880's, at the address of Bankalar Caddesi No 25, Karakoy. THE BANK HOTEL İSTANBUL The building is designed by Antoine Tedeschi in the style of neo-renaissance. The Bank Hotel Istanbul is one of the typical examples of the eclectic architectural style of the 19th century, with its historic buildings. The hotel building was purchased by Yilmaz Ulusoy Holding in 2010 and started a brand-new spring in its story. Yilmaz Ulusoy's took the first step to restore and transform the building into a hotel with a respectful approach to history and nature at the highest level. After the purchase of the building by Yilmaz Ulusoy Holding in 2010, The Bank Hotel Istanbul emerged as a result of the restoration initiated by architect Mimar Khan Tümertekin, preserving the historical texture of the building, which was restored with the principle of repairing the original without damaging the artistic value.
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Property amenities
Parking
Free High Speed Internet (WiFi)
Fitness Center with Gym / Workout Room
Bar / lounge
Babysitting
Airport transportation
Business Center with Internet Access
Meeting rooms
Wifi
Sauna
Restaurant
Breakfast available
Breakfast buffet
Complimentary tea
Rooftop bar
Car hire
Taxi service
Spa
Massage
Rooftop terrace
Baggage storage
Concierge
Non-smoking hotel
24-hour front desk
Dry cleaning
Laundry service
Ironing service
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Room features
Air conditioning
Private balcony
Room service
Safe
Minibar
Refrigerator
Flatscreen TV
Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Historic Hotel
Charming
Languages Spoken
English, Farsi, Turkish
Hotel links
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Location

100Great for walkers
Grade: 100 out of 100
374Restaurantswithin 0.3 miles
78Attractionswithin 0.3 miles
1121Reviews27Q+A100Room tips
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Kushal T Ankam wrote a review Mar 20
6 contributions
Very nice stay at the beautiful Heritage property in the centre of Istanbul, Warm and friendly staff. Excellent staff members and had great memories exploring the iconic building. Would recommend for your next trip stay at Istanbul.
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Date of stay: February 2023
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Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Sahar Bakhshi, Müşteri Hizmetleri / Ön Büro at The Bank Hotel Istanbul
Responded 6 days ago
Dear Ankam, We are incredibly grateful that you took the time to leave us a 5-Star review. We take pride in knowing our valued guests are happy with their experience. We can’t wait to have you back soon. Best wishes, The Bank Team
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
MaskedEpicurian wrote a review Mar 11
Geneva, Switzerland1657 contributions205 helpful votes
+1
What an amazing Hotel! So design so well appointed! Luxurious, spacious but with only 62 rooms a gorgeous establishment in Istanbul close to Galata tower. Beautiful bar with a safe to keep the bottles, top service, king size bed, domotic, silent, marble bathrooms… a must do in Istanbul! Fantastic roof bar with top notch cocktails and 180 views on the Bosphorus, Sainte-Sofia, Blue Mosque, Topkapi palace… Serica restaurant is worth the trip with also beautiful views and modern Turkish cuisine to die for. Go to the Bank and enjoy modern Turkish hospitality
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Date of stay: March 2023Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Sahar Bakhshi, Müşteri Hizmetleri / Ön Büro at The Bank Hotel Istanbul
Responded 2 weeks ago
Dear Valued Guest, Thank you for positively reviewing your experience. We appreciate your kind words and are pleased that we met your expectations. The comfort of our guests is a top priority, so your positive feedback is very rewarding. We would love to welcome you back soon for another wonderful experience. Best wishes, The Bank Team
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
johnallen80 wrote a review Feb 2023
Antalya, Türkiye9 contributions
I arrived at the hotel early and was greeted by a friendly Porter who took me to the reception desk where I was offered a hot drink while I was checked in. the friendly reception staff gave me lots of information about the hotel. As I was early my room was not ready ( not that I expected it to be) so the Porter stored my luggage and I was told my room would be ready by 2pm. I returned to the hotel around 2:30pm, and was greeted again by the friendly Porter who offered me tea while he got my luggage and then took me to my room. Discussing the history of the hotel on our way. The room was breathtaking, I loved how beautiful the room had been restored, and the hotel in general. The personal touches made my stay extra special, the beautiful chocolates and small gift left in the room were appreciated. The espresso machine was also a lovely touch, as were the loccitane toiletries. I enjoyed a wonderful meal in the lobby bar. The breakfast was lovely, a good selection on the buffet plus the menu choices were excellent, the menemen was particularly very tasty. I was surprised tho at the extra charge for Turkish coffee. Also I absolutely loved the roof bar, however it was only open one night out of my stay due to bad weather. The bar staff at the roof bar were extremely friendly and talented, making me very enjoyable drinks, and friendly conversation. I look forward to returning in the spring when the weather is better to enjoy the roof bar and amazing views. I used the steam room and sauna which were pleasant although very small. The location is great, close to Galata tower, and very close to the Tünel tramway and also the Karaköy ferry’s making for great access to the city. It was an absolute pleasure to stay at The Bank Hotel. Nothing was too much trouble for any of the staff. I look forward to returning soon to enjoy the wonderful ambience of a truly stunning hotel. Thank you
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Date of stay: February 2023
Rooms
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Sahar Bakhshi, Müşteri Hizmetleri / Ön Büro at The Bank Hotel Istanbul
Responded Feb 9, 2023
Dear John, You simply made a very big smile on all our faces! Thank you so much for your wonderful review. We are thrilled to hear that you had an amazing experience with us. When we hear from happy guests like you, we spread positivity around! We can not wait for welcoming you back for another awesome experience! Best wishes, The Bank Team
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Ferina P wrote a review Jan 2023
2 contributions
My husband and I had the most wonderful stay at this lovely hotel in January 2023. Right from the moment we entered we were greeted with smiling faces, everybody so welcoming and helpful and this continued right through our stay. Ussman and his front office team always went out of their way to assist, the F&B staff were wonderful, housekeeping excellent! The cleanliness of the rooms and bathrooms was impeccable. Menus were small but each and everything we ate both in the lobby bar and restaurant and upstairs at the Serica, were delicious and beautifully presented. The staff at both restaurants were so friendly and helpful. The spa was a delight! The hotel is beautiful in itself, its architecture and decor, but it is its staff that is its strength and shines through it all. All in all The Bank Hotel made our one week stay in the glorious city of Istanbul a most memorable one! Thank you! We will definitely be back!
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Date of stay: January 2023
Value
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Sahar Bakhshi, Müşteri Hizmetleri / Ön Büro at The Bank Hotel Istanbul
Responded Jan 30, 2023
Dear Ferina, Thank you for your kind words. You made our day with your wonderful feedback. It's our pleasure to provide the best possible service to our valued guests and happy to hear that we met your expectation. We look forward to the next time we are able to serve you again. Best wishes, The Bank Team
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Jess Y wrote a review Jan 2023
8 contributions6 helpful votes
My boyfriend upgraded our room to an "Executive Suite" and upon checking in and previewing our room, we have never been more disappointed. The room had the worst view of another buildings roof, reeked so badly of cigarette smoke, was extremely small and had a terrible layout. In no way shape or form was this the type of room we expected or what was shown as the "Executive Suite" on their website. We would have preferred a standard room over this room. After complaining multiple times, the manager agreed to switch our room the following day. Due to the inconvenience of having to stay in that room overnight with the intense smell and move again in the morning, we feel something more could have been done other than give us the room we originally booked. However, I will say the new room was much better and was more of what we expected. The hotel itself and rooftop are very nice. The location of this hotel is also amazing!
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Date of stay: January 2023
Value
Location
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Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
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Response from Sahar Bakhshi, Müşteri Hizmetleri / Ön Büro at The Bank Hotel Istanbul
Responded Jan 24, 2023
Dear Jessi, Thank you so much for taking the time to review your recent experience with us. We are so sad that you were disappointed with your stay, especially while you were here for your honeymoon! And also, we are sorry that you were not satisfied with the room layout. The Building originally used to be a bank and was built in 1867. Each room has its own characters and different layout even in the same category. I would like to mention as the hotel is located in the city center, not all the rooms have a view. Unfortunately, all other executive suites were booked at the time you were here, that's why we were not able to change your room immediately at the time you asked for and we did it a day after as soon as the other executive suite was available. We would love to welcome you back and make this up to you. Best wishes, The Bank Team
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Monica G wrote a review Jan 2023
12 contributions
We were in Istanbul for a 5 days. We stayed in a 4 star hotel in Fatih area and the hotel wasn’t 4 star at all! After visiting Cappadoccia we ended our stay at The Bank hotel. We were welcomed by a really helpful receptionist given a welcome drink and he explained everything in detail. We had complimentary chocolates in the room and a souvenir of Istanbul. Rooms are equipped with coffee pods tea and water. Room was really comfy. Toiletries Occitante products so we ended our holiday really in style. Highly recommend will surely be back
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Date of stay: January 2023Trip type: Traveled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Sahar Bakhshi, Müşteri Hizmetleri / Ön Büro at The Bank Hotel Istanbul
Responded Jan 16, 2023
Dear Monica, We are so happy to hear you had a great experience with us. Your review put a big smile on our faces. Feedback like yours is valued by every team member here and it motivates us to continue developing our service. We can not wait to see and host you again here for another wonderful experience. Best wishes, The Bank Team
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Karolina and David wrote a review Jan 2023
Vancouver, Canada3 contributions
The most magical experience we’ve had in a long time. Breathtaking roof top bar and views. Absolute luxury. The staff was so warm and thoughtful. Our room was perfect. The architecture of the hotel blew us away. Perfectly located. We cannot wait to be back.
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Date of stay: December 2022Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Sahar Bakhshi, Müşteri Hizmetleri / Ön Büro at The Bank Hotel Istanbul
Responded Jan 11, 2023
Dear Karolina, Thank you so much for your positive feedback! Your review made our day. We are so happy you had a great time during your stay with us. It is a great pleasure to have guests like you and we would love to welcome you back for another wonderful experience. Best wishes, The Bank Team
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Salma Abdelgelil wrote a review Dec 2022
Cairo, Egypt4 contributions10 helpful votes
Overall, the hotel doesn’t qualify as a 5 stars hotel in my view, I do a lot of traveling and usually stay at Marriott properties. Some of the positives: The hotel has a very good location close to the tram & historical areas. They have restored an old bank into a boutique hotel and have done a great job at the Interiors. We stayed in superior and deluxe rooms which were small but luxurious, house keeping was good although they just put one bottle of water a day which is very little. Breakfast spread was limited but good quality, they can do with some more variety so it doesn’t get boring if you’re staying for a week or so. You can only get tea/black coffee included in the breakfast price, a cappuccino is an additional charge which is such a strange policy in a 5 stars hotel. Never seen this before!! On the service/ hotel staff side, this is where I would rate them very poorly. For a 5 stars hotel, I was surprised to see they don’t offer any local transportation support, they don’t have any local taxi arrangements and the concierge/bell boys just stand outside the hotel and are no help if you need to hail a cab or explain anything to the driver. Hotel staff at the reception are not helpful and boarderline rude. As a gold elite Bonvoy member, they should show a little bit more attention and willingness to help, unfortunately there was non of that. Since we had an afternoon flight out, we asked early on via emails and in person to have one of our rooms extended for a couple of hours as late check out. Simple request I thought! They kept pushing the request out to the last day “to check availability” which made our last day planning harder to do. They confirmed adding the request on their system and never did. They never followed up with me or provided any updates. Finally on check out, the staff member at the reception just said they don’t have availability without asking my room number or even checking on the system! Rude and unapologetic about how they handled my request from the beginning, acting as if it were my fault to have such an unrealistic request!! This is literally the first Marriott hotel I stay at where I’m not asked during check out about my stay and whether it was a good one, they simply don’t care! This interaction was enough for us to decide not to return again to this Marriott. In a city like Istanbul, there are so many other hotels to choose from so keep looking. There is a JW Marriott close by which would be a better option in the future. It’s such a shame that the service level takes away from what could be a luxury & modern hotel!
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Date of stay: December 2022Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
3 Helpful votes
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Response from Sahar Bakhshi, Müşteri Hizmetleri / Ön Büro at The Bank Hotel Istanbul
Responded Jan 3, 2023
Dear Salma, Thank you very much for your detailed feedback. We are so sad to see that you were dissatisfied with your recent stay. I would like to inform, unfortunately, the lack of taxis in the city especially in a touristic area like ours is not the hotel's fault and the hotel's responsibility, as the local taxi is operated by the municipality. If the guests ask for the private transfer service we could help them and it's guaranteed to be at the hotel at exactly the time they asked for as it's under the hotel's control and we do have this service at the hotel, but finding a taxi from outside it's out of our control. However, our colleagues from the bell team do their utmost to help the guests to find taxis, and may take time to find a taxi. For the late checkout, we are not able to give the guests a late checkout from the first day that they arrive as the late checkout is depending on availability, especially the time that you have stayed with us as we were fully booked due to the Christmas and New Year holidays. If my colleagues didn’t ask for your room number it has two reasons. First, we normally know our guests and in which room they are staying and second when we are fully booked we are sure that we are not able to give any guest any late check out as the guests who are going to arrive also have the right to check in to their room on time not with the delay because we gave another guest late check-out. Again thank you so much for your feedback. Wishing you a great year ahead. Best wishes, The Bank Team
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Daria D wrote a review Nov 2022
Heverlee, Belgium2 helpful votes
We've enjoyed a 5-day break here in mid-November, 2022. This is truly a magical place. The hotel is exceptionally well-designed and very well-managed. It is very clean, and I still remember the smell of their unique perfume d'ambiance (a mix of spices and green tea). The location is fantastic as well. It is a 15-20min walk to the Grand Bazaar and the major historical sights of Istanbul. It is a 5min walk to Galata Tower and a 7min walk to the heart of Karakoy, a vigorous and gentrifying neighborhood in Instanbul. Likewise, one spends approx. 10 minutes while getting to Galataport Instabul shopping mall. Regarding the rooms, we stayed in Penthouse. TRULY A TERRIFIC EXPERIENCE. The view from the terrace and the in-built bathroom is just breathtaking. The room was carefully managed and smelled great, too. Amazing furniture and supreme interior design. I also want to thank the reception team. Guys, you are simply the best. Exceptionally professional and efficient at special requests. Unfortunately, I did not ask their names so I cannot refer to specific people. I also want to thank our transfer driver, Halil, for the professional and efficient service and great manners.
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Date of stay: November 2022
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
2 Helpful votes
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Response from Sahar Bakhshi, Müşteri Hizmetleri / Ön Büro at The Bank Hotel Istanbul
Responded Nov 30, 2022
Dear Daria, Thank you for positively reviewing your experience. We appreciate your kind words about our convenient location and are pleased that we met your expectations. The comfort of our guests is a top priority, so your positive feedback is very rewarding. We would be delighted to welcome you back soon. Best wishes, The Bank Team
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Traveler311527 wrote a review Nov 2022
1 contribution
Mr Halil and the team of assistants provided efficient, comfortable, friendly and speedy service for our transfer from Istanbul international arrivals into the Galatea area of the city. Lots of WhatsApp messages In the days and hours before made us feel very secure about being met at airport and all instructions for finding our transport were easy to follow. Our plane was one hour late and they followed our flight and reassured us they would be waiting. Mr Halil was friendly, spoke impeccable English! and drove carefully to our destination. Very happy!
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Date of stay: November 2022Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Sahar Bakhshi, Müşteri Hizmetleri / Ön Büro at The Bank Hotel Istanbul
Responded Nov 14, 2022
Dear Valued Guest, Thank you for positively reviewing your experience. Highly appreciated! We look forward to welcoming you back soon. Best wishes, The Bank Team
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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PRICE RANGE
$236 - $271 (Based on Average Rates for a Standard Room)
LOCATION
TürkiyeIstanbulBeyoglu
NUMBER OF ROOMS
62
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THE BANK HOTEL ISTANBUL - Updated 2023 Prices & Reviews (Turkiye)

Frequently Asked Questions about The Bank Hotel Istanbul
Which popular attractions are close to The Bank Hotel Istanbul?
Nearby attractions include Pub Crawl Istanbul (0.1 miles), Galata Tower (0.1 miles), and Galata Köprüsü (0.3 miles).
What are some of the property amenities at The Bank Hotel Istanbul?
Some of the more popular amenities offered include a rooftop bar, free wifi, and an on-site restaurant.
Which room amenities are available at The Bank Hotel Istanbul?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at The Bank Hotel Istanbul?
Guests can enjoy a rooftop bar, an on-site restaurant, and a lounge during their stay.
Is parking available at The Bank Hotel Istanbul?
Yes, parking is available to guests.
What are some restaurants close to The Bank Hotel Istanbul?
Conveniently located restaurants include FB CULTURE Galata, Istanbul Baking Company, and Skull & Bones.
Are there opportunities to exercise at The Bank Hotel Istanbul?
Yes, guests have access to a fitness center and a sauna during their stay.
Does The Bank Hotel Istanbul have airport transportation?
Yes, The Bank Hotel Istanbul offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at The Bank Hotel Istanbul?
Yes, dry cleaning and laundry service are offered to guests.
Does The Bank Hotel Istanbul offer any business services?
Yes, guests have access to a business center and meeting rooms during their stay.
Which languages are spoken by the staff at The Bank Hotel Istanbul?
The staff speaks multiple languages, including English, Turkish, and Farsi.