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Sumengen Hotel

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Mimar Mehmet Aga Caddesi Amiral Tafdil Sokak No.9, Istanbul 34122 Turkey
COVID-19 update: See the added health and safety measures this property is taking.Read more
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Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
Traveler (204)
360
Panoramas (8)
Room & Suite (170)
Travel safe during COVID-19
What you can expect during your stay
  • All linens sanitized in high-temperature wash
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Hand sanitizer available to guests & staff
  • Paid stay-at-home policy for staff with symptoms
  • Regularly sanitized high-traffic areas
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Updated 10/29/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
Updated 10/29/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#247 of 1,917 hotels in Istanbul
Location
Cleanliness
Service
Value
Travelers' Choice
The hotel is situated in a truly excellent location and surrounded by major historical and cultural sights in the heart of the old city of İstanbul.The hotel terrace, restaurant, and the newly introduced sea view rooms with jacuzzi,offer an excellent panoramic view of the Bosphorus, the sea of Marmara, and the Asian side of Istanbul.
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Full view
Property amenities
Free High Speed Internet (WiFi)
Hot tub
Breakfast buffet
Airport transportation
Rooftop terrace
Baggage storage
Dry cleaning
Laundry service
Wifi
Car hire
Concierge
Currency exchange
Non-smoking hotel
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Room features
Air conditioning
Minibar
Flatscreen TV
Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Great View
Languages Spoken
English, Turkish
360Reviews24Q+A51Room tips
Traveler rating
  • 173
  • 143
  • 29
  • 9
  • 6
Time of year
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Popular mentions
Adeel A. wrote a review Feb 2020
2 contributions
We stayed two nights at Sumengen hotel last week. This was our second time in two years. We really like the service and personal attention by the reception manager and the staff. The room was nice and clean. There were lot of choices in breakfast. Will stay again!
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Date of stay: February 2020
Location
Cleanliness
Service
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Response from IbrahimGuneri, General Manager at Sumengen Hotel
Responded Feb 14, 2020
I would like to thank you for taking the time to write a review about your most recent stay at our hotel. I am happy to be acknowledged that you had a very good stay with us and you appreciate your experience. I have also shared your very kind comments with my staff in order to make all our colleagues pleased about your feedback. We are looking forward to seeing you at our hotel again in the near future. ✨ Best Regards,
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Egemen A. wrote a review Feb 2020
2 contributions
We stayed here in early December with the family. The restaurant offers amazing views of the Bosphorus strait and Princess Islands. From check in till check out, all of the staff members were eager to assist us especially Kayra Yanık. They planned all our city tours, excursions and dinners at reasonable costs. I would recommend everyone to stay at this place on their vacation to this amazing city.
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Date of stay: December 2019
Rooms
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Response from IbrahimGuneri, General Manager at Sumengen Hotel
Responded Feb 6, 2020
I would like to thank you for taking the time to write a review about your most recent stay at our hotel. I am happy to be acknowledged that you had a very good stay with us and you appreciate your experience. I have also shared your very kind comments with my staff in order to make all our colleagues pleased about your feedback. We are looking forward to seeing you at our hotel again in the near future. ✨ Best Regards,
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Kok Lian wrote a review Jan 2020
1 contribution
We had a very great experience staying at Sumengen for 5 nights. All their staffs are very friendly and helpful. Location is excellent. Walking distance to major attractions such as Hagia Sofia, Blue mosque, Topkapi Palace and etc. Reception are extremely helpful. Very attentive when we asked questions and provided all the information we needed. Special thanks to Yasin and Ebnes. We had a wonderful trip in Istanbul. We will definitely stay here again if we come back to Istanbul next time
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Date of stay: December 2019
Value
Cleanliness
Service
Room Tip: Room are very nice
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Response from IbrahimGuneri, General Manager at Sumengen Hotel
Responded Jan 30, 2020
I would like to thank you for taking the time to write a review about your most recent stay at our hotel. I am happy to be acknowledged that you had a very good stay with us and you appreciate your experience. I have also shared your very kind comments with my staff in order to make all our colleagues pleased about your feedback. We are looking forward to seeing you at our hotel again in the near future. ✨ Best Regards,
Read more
mjcharl wrote a review Jan 2020
Devizes, United Kingdom34 contributions17 helpful votes
My daughter and I stayed at the Sumengen for five days, in December 2019. We had a good stay and didn't find fault with anything. The room was nice, the staff were great and we had a large and varied breakfast every day.
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Date of stay: December 2019
Location
Cleanliness
Service
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Response from IbrahimGuneri, General Manager at Sumengen Hotel
Responded Jan 5, 2020
I would like to thank you for taking the time to write a review about your most recent stay at our hotel. I am happy to be acknowledged that you had a very good stay with us and you appreciate your experience. I have also shared your very kind comments with my staff in order to make all our colleagues pleased about your feedback. We are looking forward to seeing you at our hotel again in the near future. ✨ Best Regards,
Read more
Summer Wong wrote a review Dec 2019
5 contributions
It was a WORST hotel I ever stay in! I still couldn’t believe in a 4 stars rating hotel will have these kind of unacceptable attitude staff! - Me and my husband were really excited on this trip as this is our first ever Istanbul trip and we decided to booked this hotel compared to others around the area because of the reviews that we read through. We checked in the room at around 7:15pm and everything went well until we got in the room that assigned to us. Immediately after turning on the ac, we realise the ac was actually faulty and there’s NO AIR coming out from that unit and the ac motor was not moving at all. I called reception and inform him about the issue and he send up his staff to check it out, but hey he’s actually sending his ‘bellboy’ to try to fix the ac which obviously can tell the bellboy know nothing about the ac. After 30-40 mins of the bellboy ‘hard work’ but the ac is still not serviceable and I went down to lobby and asking for a new available room to settle us down as we both are really drained out after a very very long day! He insisted the ac was working well and followed me up to our room and try to fix it. 5mins later and he telling us the ac has been fixed but obviously he was lying as we can’t even feel any air was coming out from that ac. And I’m telling him we are not taking this room as the ac is not working and these issue will make us stay in a room with completely NON-VENTILATION. He yelling at us even with empty rooms available, he’s not going to change us and demanded us to stay in the faulty room until tomorrow morning and we are free to check out and ask for a refund! We booked 5 nights with them through AGODA and he was totally aware about that! We are so pissed off and ran out our patient and I wanted to talk to his General Manager and he replied, ‘Ughhh ughhh you are not going to talk to him! You will just need to stay in this room for the rest 5 nights! I would not change you both to a new empty room even we still have it! All the ac in our room is in the same condition!’ - Guys, seriously my advice to you all, please stay away from this hotel as I really don’t feel any welcoming or friendliness of their staff and the attitude towards their customer is a big NO NO!! And I questioned him is this the way their treated their customer as this is so-called a 4 stars hotel and he replied WE ARE NOT EVEN 4 STARS HOTEL! BTW THE NAME OF THE STAFF SHOULD BE FASIL, FARIL, OR FUSILL IF I’M NOT WRONG!!
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Date of stay: November 2019Trip type: Traveled as a couple
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Response from IbrahimGuneri, General Manager at Sumengen Hotel
Responded Dec 25, 2019
Dear Guest, Thank you for taking time to share your experience at our hotel. We are sad to hear that we were unable to meet your expectations during your stay. We would like to inform you that there is central air conditioning system for cooling in our hotel. The system is activated depending on the outside temperature. Therefore, even though the unit in your room keeps blowing, it may not feel colder than outside temperature. The outside temperature was around 10 °C during your stay. As a result, the air conditioning unit was unable to provide a cooler air. We will be pleased to see you and your loved ones in our hotel on your future visit/s to our city. Best Regards,
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PRICE RANGE
$71 - $150 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
sumengen hotel istanbul
LOCATION
TurkeyIstanbulSultanahmet
NUMBER OF ROOMS
30
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Frequently Asked Questions about Sumengen Hotel
Which popular attractions are close to Sumengen Hotel?
Nearby attractions include Sultanahmet District (0.2 miles), Hagia Sophia (0.3 miles), and Tree of Life Ceramics & Gift Shop (0.09 miles).
What are some of the property amenities at Sumengen Hotel?
Some of the more popular amenities offered include free wifi, airport transportation, and breakfast buffet.
Which room amenities are available at Sumengen Hotel?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What are some restaurants close to Sumengen Hotel?
Conveniently located restaurants include Divella Bistro Restaurant, Kosk 1981 Cafe & Restaurant, and Rainbow Fish & Meat Restaurant.
Does Sumengen Hotel have an airport shuttle?
Yes, Sumengen Hotel offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Sumengen Hotel?
Yes, dry cleaning and laundry service are offered to guests.
Which languages are spoken by the staff at Sumengen Hotel?
The staff speaks multiple languages, including English and Turkish.
Are there any historical sites close to Sumengen Hotel?
Many travelers enjoy visiting Hagia Sophia (0.3 miles), Basilica Cistern (0.3 miles), and Historic Areas of Istanbul (0.3 miles).
Does Sumengen Hotel have any great views?
Yes, guests often enjoy the harbor view available here.