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Mercure Istanbul City Bosphorus Hotel

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Mercure Istanbul City Bosphorus Hotel
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233 Reviews from our TripAdvisor Community

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Showing 143: English reviews
Reviewed 4 weeks ago via mobile

The views are great and the service is polite and prompt, but that's about all. The whole building is worn and drab looking - rooms, meeting rooms, common areas. The breakfast is a buffet of stale bread and pastries, a row of heated dishes, a sad collection of fruit. The coffee has been stewing on the hot plate since Genghis...

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Helpful?
Thank Andrew S
MercureICB_TR, Guest Relations Manager at Mercure Istanbul City Bosphorus Hotel, responded to this review

Dear Andrew, We would like to thank you for taking time and sharing your recent experience with both positive and negative sides.We are looking forward to welcoming you again in the future. Best Regards.

Reviewed December 17, 2016 via mobile

As my daughter was takjng part in an all day exam at this hotel I just booked a room for a day to stay and rest. Room was very clean and neat. All the equipments and furnitures are as brand new. I could recommend it as a mid price 5 star hotel.

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Helpful?
Thank fcemari
MercureICB_TR, Guest Relations Manager at Mercure Istanbul City Bosphorus Hotel, responded to this review

Dear Fcemari, Your great feedback is a source of motivation for our entire team. Thank you for your time taken to share your experience. Our team is looking forward to welcoming you again in the future. Best Regards.

London, United Kingdom
Reviewed December 7, 2016 via mobile

If you choose to stay here ask for a room with the Bosphorus views and as high up as you can. You can watch the beautiful city all day all night. Access to transport is very easy and there's an upmarket shopping centre nearby.

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Helpful?
Thank obaysan
MercureICB_TR, Halkla İlişkiler Müdürü at Mercure Istanbul City Bosphorus Hotel, responded to this review

Dear Obaysan, We appreciate your time for posting a review and share your valuable and motivating feedback with other travelers. We are looking forward to welcoming you again in the future. Best Regards

Reviewed November 2, 2016 via mobile

From beginning hotel was good. We reserved sea view rooms and in reception in 10 min they gave us our rooms in 16 floor. Hotel rooms was not big even slightly smaller than standard room but view was fantastic. Room service was excellent. Breakfast was in top floor with nice view of bosphorus. Hotel was near to most of shopping...

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Helpful?
Thank Hamidshahbazikia
MercureICB_TR, Halkla İlişkiler Müdürü at Mercure Istanbul City Bosphorus Hotel, responded to this review

Dear Hamidshahbazikia, We would like to thank you for your time to score your recent stay and share your lovely feedback. It's great to hear that our help made you feel welcome. We are looking forward to welcoming you once again on your next Istanbul visit. Sincerely.

Ankara, Turkey
Reviewed October 17, 2016

I've stayed many times at this hotel with it's previous name The Plaza. It's 'a central hotel close business districts of İstanbul not far from the touristic places either. One of the most popular mall Zorlu Center is in a walking distance. Rooms are spacious and very clean. Altough Mercure didn't make any investment to the rooms, everything is new...

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Thank serter-bahar
MercureICB_TR, Halkla İlişkiler Müdürü at Mercure Istanbul City Bosphorus Hotel, responded to this review

Dear Serter Bahar, We appreciate your time taken for such a positive review and lovely feedback shared on this forum. Your hospitable team is looking forward to welcoming you once again in the near future. Best Regards

Cairo, Egypt
Reviewed September 27, 2016 via mobile

Rooms a bit old style , hotel location . Indoor pool , views on the Bosphorus bridge from the restaurant at upper floor are amazing . Staff are very nice , breakfast is delicious Within very easy reach to Taksim Free car parking

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1Thank nassarusama
MercureICB_TR, Halkla İlişkiler Müdürü at Mercure Istanbul City Bosphorus Hotel, responded to this review

Dear Nassarusama, We would like to thank you for the scoring and sharing your further feedback. It has been noted for your next hopeful stays with us. Thank you for staying with us and looking forward to welcoming you again in the future. Kind Regards / Buse Cinyusuf

Bordeaux, France
Reviewed September 24, 2016

upgraded on arrival we were given a high floor room , nice view , room was clean , bathroom was large , breakfast is good , we had dinner on the top floor restaurant , view is fantastic , dishes were really excellent staff of the restaurant was really nice.

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Thank KURKHAR
MercureICB_TR, Halkla İlişkiler Müdürü at Mercure Istanbul City Bosphorus Hotel, responded to this review

Dear Kurkhar; We would like to thank you for your time to post a review and share your positive feedback. Hopefully we will get a chance to welcome you again. Best Regards.

Huddersfield, United Kingdom
Reviewed June 9, 2016 via mobile

Reasonable sized rooms, some with outstanding views of the city sloping down to the Bosphorous. Comfy beds and pillows, food wifi and a well equipped health club with a pool. The location is pretty good, with a half hour downhill walk to some vibrant areas right on the Bosphorous. The taxi back was about £2.50. Breakfast was ok. The restaurant...

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1Thank nicked2101
ThePlazaHotelTR, Halkla İlişkiler Müdürü at Mercure Istanbul City Bosphorus Hotel, responded to this review

Dear Guest, Thank you for choosing to stay with us at The Plaza Hotel. The plaza Hotel İstanbul Management and General Manager is paying attention so much for the guest satisfaction. All of our guest’s comments whether positive or negative, always assist us to improve the services we provide to our guests, our goal to provide excellent service and feel...

Skanderborg, Denmark
Reviewed February 9, 2016 via mobile

Not romantic, historic or central. But everything else is perfect. Very comfy rooms, great bathrooms, friendly service and of course a fine view of the Bosphorus. A thoroughly professional place, highly recommendable. Didn't try the breakfast though.

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Helpful?
Thank Mortenpaatur
ThePlazaHotelTR, Halkla İlişkiler Müdürü at Mercure Istanbul City Bosphorus Hotel, responded to this review

Dear Guest, Thank you for choosing to stay with us at The Plaza Hotel. The plaza Hotel İstanbul Management and General Manager is paying attention so much for the guest satisfaction. All of our guest’s comments whether positive or negative, always assist us to improve the services we provide to our guests, our goal to provide excellent service and feel...

Richmond, United Kingdom
Reviewed December 16, 2015 via mobile

Stayed at the Plaza for the 3rd time, and its a great hotel for business and a bit of sightseeing. Comfortable rooms, the bosphorous views are great, decent very clean bathrooms, with lots of toiletries including a plaza eau de cologne. Breakfast is fresh, well and pleasantly served and a good variety. The rooftob italian restaurant is tasty fresh food...

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Helpful?
Thank Greg H
ThePlazaHotelTR, Halkla İlişkiler Müdürü at Mercure Istanbul City Bosphorus Hotel, responded to this review

Dear Guest, Thank you for choosing to stay with us at The Plaza Hotel. The plaza Hotel İstanbul Management and General Manager is paying attention so much for the guest satisfaction. All of our guest’s comments whether positive or negative, always assist us to improve the services we provide to our guests, our goal to provide excellent service and feel...

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Staying in Besiktas

Neighborhood Profile
Besiktas
In Besiktas, skyscrapers compete with palaces for space in an upscale vista replete with hilly green parkland filling in the margins. Step into this rather wealthy neighborhood and discover a rich mix of opportunities to shop, dine, and be entertained. For folks in search of urban buzz, not to mention a constant reminder of just how important Istanbul’s waterways are to its rich history, there's the frenetic Besiktas ferry terminal or the city’s most vibrant fish market to explore. For a timeout of metropolitan proportions, head to the bucolic Yildiz Park or the chic Bosphorus-side fishing village of Ortakoy. Attractions such as the grandiose Dolmabahce Palace and a bevy of other stately residences await admiration. To be sure, this large and not overly touristy swath of Istanbul yields plenty of pleasure for all.
Explore this neighborhood
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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Fitness Center with Gym / Workout Room
  • Room Service
  • Restaurant
  • Spa
  • Free Parking
About the property
  • Wheelchair access
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
  • Restaurant
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Meeting Rooms
  • Concierge
  • Conference Facilities
  • Free Parking
  • Dry Cleaning
  • Business Center with Internet Access
  • Laundry Service
  • Banquet Room
  • Self-Serve Laundry
  • Babysitting

Additional Information about Mercure Istanbul City Bosphorus Hotel

Address: Barbaros Bulvari No 165 - Balmumcu Besiktas, Istanbul, Turkey (Formerly The Plaza Hotel Istanbul)
Location: Turkey > Istanbul > Besiktas
Price Range: $61 - $92 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Mercure Istanbul City Bosphorus Hotel 5*
Number of rooms: 241
Reservation Options:
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Also Known As:
Istanbul Plaza Hotel
Hotel Style:
#150 Spa Hotel in Istanbul
#190 Business Hotel in Istanbul
#294 Luxury Hotel in Istanbul
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Questions & Answers

Here's what travelers have asked, with answers from Mercure Istanbul City Bosphorus Hotel staff and other travelers.
3 questions
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over a year ago

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Questions? Get answers from Mercure Istanbul City Bosphorus Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“prefer rooms with view”
 of 5 bubbles serter-bahar, Oct 17, 2016 | Read review
“Ask for a view of the Bosphorus - all rooms are very quiet.”
 of 5 bubbles dactrader, Dec 14, 2015 | Read review
“Higher floors with better view”
 of 5 bubbles AminB_12, Nov 12, 2015 | Read review
“Always ask for non-smoking floor and room!”
 of 5 bubbles SwissJade, Jun 7, 2015 | Read review
“I've been given a room looking on the inner side of the town! unlucky! Other side of the hotel will look towards the Bosphorus!”
 of 5 bubbles Ahmed_Abdelrazek, May 26, 2015 | Read review
5 of 5
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