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Mercure Istanbul City Bosphorus Hotel

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219 Reviews from our TripAdvisor Community

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Showing 136: English reviews
Huddersfield, United Kingdom
Level Contributor
77 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
4 of 5 stars Reviewed June 9, 2016 via mobile

Reasonable sized rooms, some with outstanding views of the city sloping down to the Bosphorous. Comfy beds and pillows, food wifi and a well equipped health club with a pool. The location is pretty good, with a half hour downhill walk to some vibrant areas right on the Bosphorous. The taxi back was about £2.50. Breakfast was ok. The restaurant... More 

Helpful?
Thank nicked2101
ThePlazaHotelTR, Halkla İlişkiler Müdürü at Mercure Istanbul City Bosphorus Hotel, responded to this review

Dear Guest, Thank you for choosing to stay with us at The Plaza Hotel. The plaza Hotel İstanbul Management and General Manager is paying attention so much for the guest satisfaction. All of our guest’s comments whether positive or negative, always assist us to improve the services we provide to our guests, our goal to provide excellent service and feel... More 

Skanderborg, Denmark
Level Contributor
98 reviews
38 hotel reviews
common_n_hotel_reviews_1bd8 50 helpful votes
5 of 5 stars Reviewed February 9, 2016 via mobile

Not romantic, historic or central. But everything else is perfect. Very comfy rooms, great bathrooms, friendly service and of course a fine view of the Bosphorus. A thoroughly professional place, highly recommendable. Didn't try the breakfast though.

Helpful?
Thank Mortenpaatur
ThePlazaHotelTR, Halkla İlişkiler Müdürü at Mercure Istanbul City Bosphorus Hotel, responded to this review

Dear Guest, Thank you for choosing to stay with us at The Plaza Hotel. The plaza Hotel İstanbul Management and General Manager is paying attention so much for the guest satisfaction. All of our guest’s comments whether positive or negative, always assist us to improve the services we provide to our guests, our goal to provide excellent service and feel... More 

Richmond, United Kingdom
Level Contributor
7 reviews
5 hotel reviews
4 of 5 stars Reviewed December 16, 2015 via mobile

Stayed at the Plaza for the 3rd time, and its a great hotel for business and a bit of sightseeing. Comfortable rooms, the bosphorous views are great, decent very clean bathrooms, with lots of toiletries including a plaza eau de cologne. Breakfast is fresh, well and pleasantly served and a good variety. The rooftob italian restaurant is tasty fresh food... More 

Helpful?
Thank Greg H
ThePlazaHotelTR, Halkla İlişkiler Müdürü at Mercure Istanbul City Bosphorus Hotel, responded to this review

Dear Guest, Thank you for choosing to stay with us at The Plaza Hotel. The plaza Hotel İstanbul Management and General Manager is paying attention so much for the guest satisfaction. All of our guest’s comments whether positive or negative, always assist us to improve the services we provide to our guests, our goal to provide excellent service and feel... More 

Johor Bahru, Malaysia
Level Contributor
14 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
5 of 5 stars Reviewed December 14, 2015

After a very long flight, I checked into this very fine establishment early in the morning. Normally, one expects to be delayed on the check in process as rooms may not yet be available so early in the morning. But not the Plaza! There was absolutely no problem and within three minutes of the check in process, I was in... More 

Helpful?
Thank dactrader
ThePlazaHotelTR, Halkla İlişkiler Müdürü at Mercure Istanbul City Bosphorus Hotel, responded to this review

Dear Guest, Thank you for choosing to stay with us at The Plaza Hotel. The plaza Hotel İstanbul Management and General Manager is paying attention so much for the guest satisfaction. All of our guest’s comments whether positive or negative, always assist us to improve the services we provide to our guests, our goal to provide excellent service and feel... More 

Istanbul
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed November 14, 2015 via mobile

Stayed at hotel for less than 4 hours with my fiancé . Room wasn't well maintained, bathroom was disgusting, not clean at all. Worst part reception rude management and I wasn't returned full amount of money Not guest friendly at all. They cheat you with each guest 150 euros extra to visit you, once guest come to your room security... More 

Helpful?
Thank Iulia I
ThePlazaHotelTR, Halkla İlişkiler Müdürü at Mercure Istanbul City Bosphorus Hotel, responded to this review

Dear Guest, Thank you for choosing to stay with us at The Plaza Hotel. The plaza Hotel İstanbul Management and General Manager is paying attention so much for the guest satisfaction. All of our guest’s comments whether positive or negative, always assist us to improve the services we provide to our guests, our goal to provide excellent service and feel... More 

Travelers are raving about these Istanbul hotels

Tehran, Tehran, Iran
Level Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed November 12, 2015

Good breakfast, Complete gym, Super clean rooms and friendly staff. Indoor pool was a little bit cold for this season. Unfortunately Turkish bath was closed and when I asked spa manager she said you can use it yourself and there's nobody to wash you!

Helpful?
1 Thank Amin B
ThePlazaHotelTR, Halkla İlişkiler Müdürü at Mercure Istanbul City Bosphorus Hotel, responded to this review

Dear Guest, Thank you for choosing to stay with us at The Plaza Hotel. The plaza Hotel İstanbul Management and General Manager is paying attention so much for the guest satisfaction. All of our guest’s comments whether positive or negative, always assist us to improve the services we provide to our guests, our goal to provide excellent service and feel... More 

1 review
5 of 5 stars Reviewed September 14, 2015 via mobile

I just want to say that it was a very good hotel to stay in ..the breakfast was so good everything you wish was there since we are a family it was important for us to have a good brekfast...the hotel rooms were so comfortable and clean ..room service is excellent..the stuff of the hotel were nice and helpful especially... More 

Helpful?
Thank Dilnaz T
TPHISTANBUL, Konuk İlişkileri Müdürü at Mercure Istanbul City Bosphorus Hotel, responded to this review

Dear Guest, Thank you for choosing to stay with us at The Plaza Hotel. The plaza Hotel İstanbul Management and General Manager is paying attention so much for the guest satisfaction. All of our guest’s comments whether positive or negative, always assist us to improve the services we provide to our guests, our goal to provide excellent service and feel... More 

Ahmedabad, India
Level Contributor
19 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 stars Reviewed September 9, 2015 via mobile

The hotel's slightly old but it's well maintained and the importantly well located. The staff in the restaurant seemed a little uptight and grudgingly served you when you called. Reception staff were nice and gave me a room much earlier than check in time. Rooms are nice, not too big but not Japanese small either. WiFi is good throughout the... More 

Helpful?
Thank cbhuta
TPHISTANBUL, Konuk İlişkileri Müdürü at Mercure Istanbul City Bosphorus Hotel, responded to this review

Dear Guest, Thank you for choosing to stay with us at The Plaza Hotel. The plaza Hotel İstanbul Management and General Manager is paying attention so much for the guest satisfaction. All of our guest’s comments whether positive or negative, always assist us to improve the services we provide to our guests, our goal to provide excellent service and feel... More 

Level Contributor
30 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed September 8, 2015 via mobile

Classified as 5 stars but I would rate 4 stars. Nice large rooms, good bed, well equipped minibar, bathroom with extra mirror for shaving, low water pressure. Good breakfast with fresh juice, hot milk, good choice of different food. Friendly service like in most Turkish hotels. Restaurant and shops plus hairdresser on base floor. But the special touch for 5... More 

Helpful?
Thank Sts s
TPHISTANBUL, Konuk İlişkileri Müdürü at Mercure Istanbul City Bosphorus Hotel, responded to this review

Dear Guest, Thank you for choosing to stay with us at The Plaza Hotel. The plaza Hotel İstanbul Management and General Manager is paying attention so much for the guest satisfaction. All of our guest’s comments whether positive or negative, always assist us to improve the services we provide to our guests, our goal to provide excellent service and feel... More 

Riyadh, Saudi Arabia
1 review
5 of 5 stars Reviewed September 3, 2015

very lovely hotel very lovely staff very lovely house keeping helpful staff , friendly staff, wonderful location, i really want stay again in hotel; Delicious breakfast; the wether in march is very cold and cloudy

Review collected in partnership with this hotel

Helpful?
Thank nujud_rashed
TPHISTANBUL, Konuk İlişkileri Müdürü at Mercure Istanbul City Bosphorus Hotel, responded to this review

Dear Guest, Thank you for choosing to stay with us at The Plaza Hotel. The plaza Hotel İstanbul Management and General Manager is paying attention so much for the guest satisfaction. All of our guest’s comments whether positive or negative, always assist us to improve the services we provide to our guests, our goal to provide excellent service and feel... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Staying in Besiktas

Neighborhood Profile
Besiktas
In Besiktas, skyscrapers compete with palaces for space in an upscale vista replete with hilly green parkland filling in the margins. Step into this rather wealthy neighborhood and discover a rich mix of opportunities to shop, dine, and be entertained. For folks in search of urban buzz, not to mention a constant reminder of just how important Istanbul’s waterways are to its rich history, there's the frenetic Besiktas ferry terminal or the city’s most vibrant fish market to explore. For a timeout of metropolitan proportions, head to the bucolic Yildiz Park or the chic Bosphorus-side fishing village of Ortakoy. Attractions such as the grandiose Dolmabahce Palace and a bevy of other stately residences await admiration. To be sure, this large and not overly touristy swath of Istanbul yields plenty of pleasure for all.
Explore this neighborhood
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Fitness Center with Gym / Workout Room
  • Room Service
  • Restaurant
  • Free High Speed Internet ( WiFi )
  • Spa
  • Free Parking
About the property
  • Wheelchair access
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
  • Restaurant
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Meeting Rooms
  • Conference Facilities
  • Free Parking
  • Dry Cleaning
  • Business Center with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Self-Serve Laundry
  • Babysitting

Additional Information about Mercure Istanbul City Bosphorus Hotel

Address: Barbaros Bulvari No 165 - Balmumcu Besiktas, Istanbul, Turkey (Formerly The Plaza Hotel Istanbul)
Location: Turkey > Istanbul > Besiktas
Price Range: $66 - $137 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Mercure Istanbul City Bosphorus Hotel 5*
Number of rooms: 241
Reservation Options:
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Also Known As:
Istanbul Plaza Hotel
Hotel Style:
#141 Spa Hotel in Istanbul
#192 Business Hotel in Istanbul
#278 Luxury Hotel in Istanbul
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