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Grand Cevahir Hotel and Convention Center

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Grand Cevahir Hotel and Convention Center
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324 Reviews from our TripAdvisor Community

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Showing 198: English reviews
Reviewed 6 days ago NEWvia mobile

Nothing special at this hotel but there is a clean pool outside but the water was too cold i can't use the pool because of that , a fancy gym , clean rooms and they gave our rooms 1 hour before check in time

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Helpful?
Thank Misagh H
mrvakn, Manager at Grand Cevahir Hotel and Convention Center, responded to this review

Dear Our Guest; Thank you very much for taking the time to share your feedback with us. We hope to welcome you back to Grand Cevahir Hotel soon. Best regards Merve Akın

Reviewed 1 week ago via mobile

The hotel is very clean , spacious and modern . The breakfast was delicious and the staff was helpful. Unfortunately , this hotel isn't the best choice for tourists since it is far from the city centre and has nothing around it other than banks. Overall , the hotel is amazing but is suits business trips more than tourism.

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Helpful?
Thank Soha H
mrvakn, Manager at Grand Cevahir Hotel and Convention Center, responded to this review

Dear Our Guest; Thank you very much for your time to evaluate your recent stay and share your sincere comments. We hope that you have enjoyed your stay in general. Looking forward to seeing you with us again in the near future. Best Regards Merve AKIN

Pinto, Spain
Reviewed 2 weeks ago

I would not stay here anymore because the men at the reception were very rude and stupid with us. They did not help us anytime when we had a problem, they answered "no" to anything we asked them. One of the worst hotels I've stayed at.

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Helpful?
Thank Jiero
mrvakn, Manager at Grand Cevahir Hotel and Convention Center, responded to this review

Dear Customer; We would like to thank you for taking the time and trouble to write to us regarding your experience at the Grand Cevahir Hotel and Convention Center. We are extremely sorry about the unsatisfactory level of service that you experienced during your stay and we can assure you that the matter has been thoroughly investigated and will not...

Reviewed 3 weeks ago via mobile

What a great experience! The location, service, the breakfast, the location, the staff and the room were all exceptional. All staff members spoke fluent English which was a huge plus for me. Enjoyed my stay and will definitely be visiting again.

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Helpful?
Thank Aiyaz R
mrvakn, Manager at Grand Cevahir Hotel and Convention Center, responded to this review

Dear Our Guest; Thank you very much for your time to evaluate your recent stay and share your sincere comments. We hope that you have enjoyed your stay in general. Looking forward to seeing you with us again in the near future. Best Regards Merve AKIN

Edinburgh, United Kingdom
Reviewed 4 weeks ago

Hotel was very comfortable with many amenities such as tea kettle in the room, large bathroom with tub and shower, windows that opened, comfy beds and pillows. Food in the restaurant was very good with a wide array of choices on the breakfast buffet. Only drawback was that the hotel was located a distance away from the main touristic sights....

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Helpful?
1Thank debjar111
mrvakn, Manager at Grand Cevahir Hotel and Convention Center, responded to this review

Dear Guest, First of all I would like to thank you for the time you took to write such a detailed review on page and to share with us and other travellers your comments about your stay. Grand Cevahir Hotel & Convention Center is paying attention so much for the guest satisfaction. All of our guest’s comments whether positive or...

Reviewed November 3, 2016

The hotel location was perfect and 10 minutes walking to Grand cevahir mal , about 15 minutes to Grand Bazar and Bogaz .room, services very good and evry day on your wish to be cleanend,The breakfast was very good and contained with delicious food & beverage

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Helpful?
Thank Ali M
mrvakn, Manager at Grand Cevahir Hotel and Convention Center, responded to this review

Dear Our Guest; Thank you very much for taking the time to share your feedback with us. We hope to welcome you back to Grand Cevahir Hotel soon. Best regards Merve Akın

Ankara, Turkey
Reviewed October 30, 2016

This hotel should only be considered as a conference venue. It is old. Not a sign of any restoration. The minibar does not have any alcoholic drinks. The bar in the lobby which serves alcoholic drinks are very expensive for trying any sort of alcohol. Rooms are dirty and smelly. The pillows are extremely uncomfortable. Price is high. Food and...

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Helpful?
Thank mkemalunsal
mrvakn, Manager at Grand Cevahir Hotel and Convention Center, responded to this review

Dear Customer; We would like to thank you for taking the time and trouble to write to us regarding your experience at the Grand Cevahir Hotel and Convention Center. We are extremely sorry about the unsatisfactory level of service that you experienced during your stay and we can assure you that the matter has been thoroughly investigated and will not...

Reviewed October 10, 2016

Upon arrival in Istanbul in September 2016, we overnighted at the Grand Cevahir Hotel for 2 nights. It was a first class experience with a clean, comfortable room with helpful staff. The breakfast buffet was outstanding!

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Helpful?
Thank Anahilda S
mrvakn, Manager at Grand Cevahir Hotel and Convention Center, responded to this review

Dear Our Guest; Thank you very much for your time to evaluate your recent stay and share your sincere comments. We hope that you have enjoyed your stay in general. Looking forward to seeing you with us again in the near future. Best Regards Merve AKIN

Tehran Province, Iran
Reviewed October 3, 2016 via mobile

Me and my family went to this hotel 4 years ago. This hotel was very clean and comfortable. Staff were very kind and friendly. Our room was large ,very clean and comfortable. Breakfast of hotel was very terrific. We had good stay this hotel and I suggest this hotel

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Helpful?
Thank MaaH86
mrvakn, Manager at Grand Cevahir Hotel and Convention Center, responded to this review

DEAR OUR GUEST; Thank you for your detailed feedback. We appreciate your honesty and glad you had the opportunity to voice your opinion.We will also share your kind comments with our staff. We are delighted to read that it was a pleasant stay for you and your friend. We look forward to welcoming you again in the nearest future, Best...

Thessaloniki, Greece
Reviewed October 1, 2016 via mobile

We had been introduced that this hotel was great for conferences. We stayed there as part of a conference. First impression-totally unorganised. Decoration comes from the '80s, with dark lobby and launches. The rooms was just standard as was breakfast.

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Helpful?
Thank mikalina2013
mrvakn, Manager at Grand Cevahir Hotel and Convention Center, responded to this review

Dear Customer; We would like to thank you for taking the time and trouble to write to us regarding your experience at the Grand Cevahir Hotel and Convention Center. We are extremely sorry about the unsatisfactory level of service that you experienced during your stay and we can assure you that the matter has been thoroughly investigated and will not...

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Staying in Sisli

Neighborhood Profile
Sisli
For much of Istanbul’s history, Sisli and the area just north of Taksim Square were open countryside used mostly as hunting grounds. These days, Sisli and its chic streets are considered the very heart of contemporary Istanbuli life, where an epicenter of fashion and a thriving business district meet to create an expressly “downtown” feel. Though largely a residential neighborhood, luxury hotels, fine dining restaurants, and upscale shops abound with many of them situated inside or nearby Cevahir Istanbul, the biggest shopping mall in Europe and second biggest urban shopping mall in the world. Shopaholics and fashionistas travel from near and far to browse the area's mix of major global brand items and creations by popular Turkish designers.
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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Free Breakfast
  • Fitness Center with Gym / Workout Room
  • Free Parking
About the property
  • Non-Smoking Hotel
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Fitness Center with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Meeting Rooms
  • Dry Cleaning
  • Concierge
  • Multilingual Staff
  • Room Service
  • Free Breakfast
  • Business Center with Internet Access
  • Laundry Service
  • Banquet Room
  • Conference Facilities
  • Free Parking
Official Description (provided by the hotel)
We add pleasure to your business Grand Cevahir is Turkey's first 5 stars Congress Hotel and by way of its impeccable principles has really made a difference in the sector. The hotel's congress hall is the biggest in Europe. In addition, with 2500m2 of usable space, it boasts one of the biggest Ball Room in Europe .. ... more   less 

Additional Information about Grand Cevahir Hotel and Convention Center

Address: Darulaceze Cad. No:9 Sisli, Istanbul, Turkey
Location: Turkey > Istanbul > Sisli
Price Range: $59 - $91 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Grand Cevahir Hotel and Convention Center 5*
Number of rooms: 323
Reservation Options:
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Also Known As:
Grand Cevahir Istanbul
Grand Cevahir Hotel Istanbul
Hotel Style:
#277 Luxury Hotel in Istanbul
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Questions & Answers

Here's what travelers have asked, with answers from Grand Cevahir Hotel and Convention Center staff and other travelers.
6 questions
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Los Angeles, California

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Questions? Get answers from Grand Cevahir Hotel and Convention Center staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“All floors are good perfiribly higher floors with good sight seeing of city”
 of 5 bubbles alim715, Nov 3, 2016 | Read review
“Take a corner room or suite on a high floor.”
 of 5 bubbles JeremyCondor, Jun 14, 2016 | Read review
“Exactly Nothing!”
 of 5 bubbles 997kav, May 27, 2016 | Read review
“All I can say was my fourth floor room was very quiet, no road, elevator or corridor noise.”
 of 5 bubbles eylesda, Feb 17, 2016 | Read review
“Higher floors have better city view.”
 of 5 bubbles 506hamida, Dec 18, 2015 | Read review
5 of 5
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