Pera Palace holds a special place in Istanbul and Turkey’s history. The echo of the extraordinary events which took place here is still very much present in its rooms, bars, halls and corridors. The hotel staff is equally amazing, but night manager Levent truly deserves a special mention: he is extremely knowledgeable about the hotel’s history and plays a fundamental role in preserving the hotel’s magic, allowing guests to fully enjoy this place’s unique atmosphere.
What a magical night at the Pera Palace Hotel with the family. What really added to the magic was the amazing night manager Mr. Levent with his unbelievable hospitable manners. Thank you Mr. Levant for making our experience such an unforgettable one.
This is a wonderful hotel the service is fantastic. A special thanks to night manager Levent . He took care of every need. Looked after us with every detail of our requirement that was needed. The best customer service
Amazing stay at Pera Palace Hotel. The staff went above and beyond to be the most helpful they could. Especially the night manager Levent, Kerim and Emre Eris. Beautiful place and amazing staff !! Will be returning.
f you are interested in grand, old hotels, this is certainly your spot. The building was lovingly renovated and really is from another era. Here’s my take… Location: Really could not be better. Having never been to Istanbul before, I struggled mightily over where to stay. Should I stay on the Bosporus in a hotel with a pool, Sultanahmet for handy sightseeing, or here in Beyoglu/Pera? Having seen the city, I am so glad I chose here. Everything is convenient here, including nightlife. And apparently, Soho House agrees – it is literally next door. The luxury hotels on the Bosporus are isolated fortresses (I went to both Ciragan and the Four Seasons) – and not exactly convenient to reach with Istanbul’s traffic. And, while Sultanahmet is mobbed during the day, it is a bit sleepy at night. Here, you can easily slip over to Sultanahmet to see the sights, and are literally surrounded by restaurants and nightlife when you come “home.“ Room: The rooms were definitely brought up to grade in this century, and the bed was quite comfortable. The baths, too, are plainly of newer vintage. That said, the furniture in the rooms appear to be true antiques, not reproductions. So if you are looking for “new” furnishings, this might not be the hotel for you. I stayed in the Greta Garbo room, and it was just as pictured on the hotel’s website. It was quite spacious, with two balconies. I had absolutely no complaints with my room. Service: The service was very good. Not “welcome back, Mr. ____” good, but definitely attentive. From door men, to the front desk, to the concierge, and the waitstaff on the patio, everyone was polite and eager to please. Turn down service actually occurred after you left the room for the evening, rather than on the maid’s schedule – as is so often the case. I have noticed that the night manager, night desk clerk, and night bellman get good reviews, and they deserve it. When I failed to answer my very, very early wake-up call, a few minutes later I got a polite knock on the door to make sure I was up for my early flight back to the US. Nice job. Quirks: A couple of things were strange about this hotel, perhaps because of its vintage. First, the restaurant itself is in the basement, with evening service on the patio. While the restaurant was fine (and pretty good) for breakfast, the menu really doesn’t fire one’s imagination otherwise. And I assume that the patio is only open during the Summer. I can’t say I would want to eat in a basement restaurant during the winter. That said, one of the best restaurants in the city (Mikla) is literally across the street, so you’re hardly wanting for dining options. Second, the Orient Bar is closed during the Summer. I personally found this baffling. I had a random conversation with a manager about this, and he indicated that customers all preferred the patio in the Summer and it wasn’t worth operating the bar in the Summer for a few guests. It seems almost criminal to close a famous watering hole (in an otherwise fully operating hotel) just because of slow foot traffic. How much would it really cost to throw in a bartender and a server? I never saw more than a couple of people at the decidedly bland bar at the Marmara Pera next door, but there was a bartender there! And, I suspect the reason guests prefer the patio in the Summer is because the hotel’s final (and biggest quirk) – the air temperature in the lobby/bar level. Finally, even though the hotel obviously has a well-functioning cooling system in the guest room and restaurant floors, the lobby level (where the Orient Bar is located) was uncomfortably warm. It was strange. My guess is that the temperature in the lobby level was around 80 Fahrenheit/27 Celsius. What a shame to have such a wonderfully restored, grand lobby and the Orient Bar and keep them at an uncomfortable temperature. I am generally a lobby enthusiast, but did not sit once in the lobby of the Pera Palace. Who wants to sit on velvet in the heat? Not many people. Maybe that’s why the Orient Bar didn’t get foot traffic in the Summer! In conclusion, this is a beautiful grand dame and I am glad I stayed there. If you are looking for a grand dame with good service, and can overlook its quirks, I think you will be happy here too.…
This is an old Grand Hotel with an extraordinary atmosphere. The service is always great. Especially charming are the night manager Levent and the guy with the long curly red hair who organized us a wonderful trip to the Black Sea.
I had a wonderful stay at Pera Place Hotel Istanbul. It is definitely one of the most beautiful, classic hotels I have ever visited ... with an amazing history to boast. The hosts and staff were very typically Turkish - helpful and super friendly. My Ottoman-styled / accented room had a spectacular views of the Golden Horn and sunrise,. Super comfortable, very spacious, hardwood floors and a gorgeous balcony. The marble bathroom looked almost like a traditional hammam. Although and while “romantic” maybe not the most functional, modern bathroom typical of contemporary hotels. Named after murder mystery writer, Agatha Restaurant offers contemporary Turkish cuisine. Loved the breakfast there. And really enjoyed the luxurious, magnificent Orient Bar & Terrace for afternoon chai and cocktails. The Hotel is very centrally located. Walking distance from Galata Tower, Istiklal Avenue, Taksim Square – full of shopping, dining and whatever you want. Thank you Pera Palace staff .. look forward to returning soon. Inshallah.…
A very high level hôtel with amazing service. A very special thanks to The night manager mr Levent always at your disposal and to Mr Larissa so kind and always smiling . A string teal fir a marvellous Hotel
We spent 4 nights at the Pera Palace. The hotel is absolutely lovely, retains its old-time feel while being fully modernized. Staff was absolutely amazing. Mr. Levent, Ms. Larissa and Mr. Emre were unfailingly professional and friendly, and made our trip really memorable. We arrived late at night and they efficiently took care of us and helped us receive our lost luggage when it finally arrived. Make sure to see the Ataturk suite tour they offer at certain times - it gives a wonderful sense of Turkish history. The hotel is also walking distance to the shopping district and millions of great restaurants- literally 2 minutes.
We spent 3 nights at Pera Palace with daughters and wife. It was splendid. Very friendly staff. Specially our friends from the Night Shift Levent, Behaet and Emra. They gave us great coffee as a farewell gift.