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Best Western Citadel Hotel

Traveler (172)
Room & Suite (83)
Dining (55)
Certificate of Excellence

About

#137 of 1,439 hotels in Istanbul
Location
Cleanliness
Service
Value
Certificate of Excellence
See why so many travelers make Best Western Citadel Hotel their hotel of choice when visiting Istanbul. Providing an ideal mix of value, comfort and convenience, it offers a romantic setting with an array of amenities designed for travelers like you. While staying at Istanbul Best Western, visitors can check out Suleymaniye Mosque (1.3 mi) and Galata Tower (1.6 mi), some of Istanbul's top attractions. Best Western Istanbul offers guests an array of room amenities including a flat screen TV, and getting online is possible, as free wifi is available. The hotel offers a concierge and room service, to make your visit even more pleasant. The property also features free breakfast. Guests arriving by vehicle have access to free parking. If you like Italian restaurants, Best Western Istanbul is conveniently located near Beso Restaurant Bistro, Scalatta, and Pizzaara. If you’re looking for something to do, Topkapi Palace (0.6 mi), Blue Mosque (0.3 mi), and Hagia Sophia Museum / Church (Ayasofya) (0.4 mi) are a nice way to spend some time, and they are all within walking distance of Best Western Citadel Hotel. At Best Western Citadel Hotel, your comfort and satisfaction come first, and they look forward to welcoming you to Istanbul.
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Property amenities
Room service
Free High Speed Internet (WiFi)
Bar/Lounge
Restaurant
Breakfast included
Free parking
Airport transportation
Banquet Room
Breakfast Available
Concierge
Conference Facilities
Dry Cleaning
Laundry Service
Meeting rooms
Multilingual Staff
Public Wifi
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Room features
Family Rooms
Non-smoking rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Great View
Quaint

Location

Full view
100Great for walkers
Grade: 100 out of 100
109Restaurantswithin 0.3 miles
35Attractionswithin 0.3 miles
Neighborhood
Sultanahmet
With so many unmissable attractions within a mere stroll of each other – and all set around the site of an ancient Byzantine hippodrome – Sultanahmet is an overwhelmingly popular tourist destination, and a prime location for visitors to be wowed on a truly epic scale. Beyond the wonders of the Blue Mosque, the Hagia Sophia, Topkapi Palace, and more, this relatively small area of Istanbul somehow manages to retain an air of peace and calm. It offers visitors a significantly less celebrated but nonetheless pleasant network of quaint lanes and side streets, majestic panoramas of the Bosphorus, and an impressive assortment of accommodation options for all budgets and tastes.
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525Reviews
17Q+A
98Room tips
Traveler rating
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Popular mentions
The View from our room was fab. Decent menu. I was hoping if there were more break fast options. I'm sure they can improvise on the decor of the room and get a comfortable sofa bed. Overall it was a good experience. 😊
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Review collected in partnership with Best Western
Response from oya1976, Yönetici at Best Western Citadel Hotel
Responded 2 weeks ago
Daer Valued Guest, On behalf of the hotel management and all the hotel staff, I would like to say that we are always honored to welcome you to “ BW Plus THE PRESIDENT HOTEL”. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. We hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Best Regards Hotel Management
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When we slept at midnight, hotel staff suddenly knocked the door. This is to confirm next day's shuttle bus, but can't understand why he can't confirm when we talked about it in the daytime. I don't think shuttle bus arrangement is unique and difficult. This hotel staff lack
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Response from oya1976, Yönetici at Best Western Citadel Hotel
Responded 2 weeks ago
Dear Valued Guest, We are delighted you chose to stay with us and are committed to providing you with the level of service you have come to expect. Please let me or any of our staff know if there is anything you might need to make your stay as enjoyable and memorable as possible. Thanks again for selecting BEST BESTERN PLUS THE CİTADELHOTEL. Sincerely, Oya Uğuzluoğlu Guest Representative
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ホテルに午後に到着しチェッインをお願いしたところ「10分お待ちください」と言われました。
最終的に1時間以上待っても準備が終わりませんでした。
この事をホテルマネージャーと話しましたが、「これはルームクリーニングの問題で我々の問題ではない。前の人のチェックアウトが遅かったから、文句かあれば前の宿泊者に言え」と言われてしまいました。。
このホテルの受付の責任範囲は、受付のみでホテル代表と言う自覚はないようです。。。 I asked check-in, and hotel reception clerk said "10 minutes". I
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Response from oya1976, Yönetici at Best Western Citadel Hotel
Responded 2 weeks ago
Dear Valued Guest, We are delighted you chose to stay with us and are committed to providing you with the level of service you have come to expect. Please let me or any of our staff know if there is anything you might need to make your stay as enjoyable and memorable as possible. Thanks again for selecting BEST BESTERN PLUS THE PRESIDENT HOTEL. Sincerely, Oya Uğuzluoğlu Guest Representative
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Hotel with good location , good food and nice , clean rooms . We really enjoyed our stay there. The staff was helpful . The breakfast was good as well with plenty of variety to eat . The restaurant served very good food .
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Response from BWThePresidentHotel, Manager at Best Western Citadel Hotel
Responded Apr 15, 2019
Daer Valued Guest, On behalf of the hotel management and all the hotel staff, I would like to say that we are always honored to welcome you to “ BW Plus THE CITADEL HOTEL”. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. We hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Best Regards Hotel Management
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Great service from everyone at the hotel, made to feel very welcome. Ideal location only a 10 minute walk to the Blue Mosque and Aya Sofya with many restaurants nearby and within walking distance. Although the rooms aren't huge, they are well equipped and beds are extremely
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Response from BWThePresidentHotel, Manager at Best Western Citadel Hotel
Responded Apr 15, 2019
Daer Valued Guest, On behalf of the hotel management and all the hotel staff, I would like to say that we are always honored to welcome you to “ BW Plus THE CITADEL HOTEL”. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. We hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Best Regards Hotel Management
Read more
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PRICE RANGE
$79 - $153 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
best western istanbulistanbul best western
LOCATION
TurkeyIstanbulSultanahmet
NUMBER OF ROOMS
31
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