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BEST WESTERN Citadel Hotel

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#159 of 1,114 Hotels in Istanbul
Certificate of Excellence
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430 Reviews from our TripAdvisor Community

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Showing 302: English reviews
Level Contributor
5 reviews
4 hotel reviews
5 of 5 stars Reviewed 2 days ago NEW via mobile

Hotel is one of the most excellent hotel in Istanbul with unique location in front of the Marmara Sea. Good for relaxation and to enjoy the view of the sea in the morning from room window and while you are in the restaurant having breakfast. Very good staff who are friendly and supportive.

Helpful?
Thank MD A
Riyadh, Saudi Arabia
1 review
5 of 5 stars Reviewed 1 week ago NEW

Best Western CITADEL hotel in Istanbul is such a hotel that added value to my vacation as well as my kids. Location, view, food and staff are excellent. Special thanks to Mr. Ridwan who used to deal with guests in very professional way and trying his best to assist them by spending a lot of time making our trip enjoyable... More 

Helpful?
Thank waelshubeir
BWThePresidentHotel, Genel Müdür at BEST WESTERN Citadel Hotel, responded to this review

Dear Guest, On behalf of the hotel management and all the hotel staff, I would like to say that we are always honoured to welcome you to “BEST WESTERN CITADEL HOTEL”. We are forever grateful that you shared your ideas with us and other travelers. Our aim is just to make satisfy our guest to have a memorable and pleasant... More 

2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 4 weeks ago via mobile

The location was pretty amazing. Not too close to Blue mosque, not to far. It took about 10 mins for us to walk to the main attraction points. The room was not that big and we had 7 luggages since we visited Turkey on our way moving to Canada. They kept our extra luggages in their storage space locked. So... More 

Helpful?
Thank Tafriha C
BWThePresidentHotel, Genel Müdür at BEST WESTERN Citadel Hotel, responded to this review

Dear Guest, Thank you for your feedback regarding your recent stay with us at BW Citadel Hotel. I was pleased to read that you had an enjoyable stay and that the team looked after you. I look forward to welcoming you back to the hotel in the near future. Kindest Regards, Aytekin GUC General Manager BEST WESTERN CITADEL HOTEL More 

Alexandria, Egypt
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed August 5, 2016

Very nice hotel with a breathtaking view of the Marmara Sea .The hotel is also close to the blue mosque. Friendly English-speaking personnel. Mr. Mesut Kiraz and Mr. Niyazi Ok at the reception were extremely helpful and really did everything to make our stay very pleasant. Their help and friendly attitude are greatly appreciated. The breakfast is delicious with different... More 

Helpful?
Thank selkhatib1
BWThePresidentHotel, Genel Müdür at BEST WESTERN Citadel Hotel, responded to this review

Dear Guest, On behalf of the hotel management and all the hotel staff, I would like to say that we are always honoured to welcome you to “BEST WESTERN CITADEL HOTEL”. We are forever grateful that you shared your ideas with us and other travelers. Our aim is just to make satisfy our guest to have a memorable and pleasant... More 

Al Ain, United Arab Emirates
1 review
5 of 5 stars Reviewed July 25, 2016

In addition to its beautiful sea view and Sultanahmet attractive area location, the whole experience was very excellent indeed. The staff are absolutely helpful and ever smiling. The rooms, beds and baths are very clean indeed. Finally, the food in the breakfast was excellent and plenty of variety. I would certainly book again.

Helpful?
Thank basharissa
BWThePresidentHotel, Genel Müdür at BEST WESTERN Citadel Hotel, responded to this review

Dear Guest, On behalf of the hotel management and all the hotel staff, I would like to say that we are always honoured to welcome you to “BEST WESTERN CITADEL HOTEL”. We are forever grateful that you shared your ideas with us and other travelers. Our aim is just to make satisfy our guest to have a memorable and pleasant... More 

West Kelowna, Canada
Level Contributor
31 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed July 17, 2016

Great location overlooking the Sea of Marmara. Make sure you get a room facing the sea it was one of the highlights of our stay. The room we were in was small but but in good condition. Staff was friendly and helpful. The breakfast had many items to pick from and was a real treat. The hotel is only a... More 

Helpful?
Thank westerley
BWThePresidentHotel, Genel Müdür at BEST WESTERN Citadel Hotel, responded to this review

Dear Guest , Thank you very much for your kind comments. It was indeed our pleasure and privilege to look after you, during your stay. I am glad to learn that it was a successful one and that my team delighted you and all your attendees with our BW CITADEL HOTEL hospitality from the hearts. It has been our pleasure... More 

Pitlochry
Level Contributor
21 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed June 28, 2016

We stayed here for a city break in June. Views from the hotel were stunning. You are within a 10 minute stroll of the local shops, bars and restaurants. However the food in the hotel is fantastic so worth staying in. We walked along the beachfront to the harbour. Within walking distance of so many wonderful places to visit. If... More 

Helpful?
Thank Happy_Holidays34
BWThePresidentHotel, Genel Müdür at BEST WESTERN Citadel Hotel, responded to this review

Dear Guest , Thank you for your feedback regarding your recent stay with us at BW The President Hotel. I was pleased to read that you had an enjoyable stay and that the team looked after you. I look forward to welcoming you back to the hotel in the near future. Kindest Regards, Atakan ALTUĞ General Manager BEST WESTERN PLUS... More 

1 review
5 of 5 stars Reviewed June 22, 2016 via mobile

Located in Sultanahmet and near the sea of Marmara, this hotel can boast of excellent views from some rooms facing the sea. The breakfast is sumptuous. Staff ever ready to help and most importantly, they speak English.

Helpful?
Thank Deepika B
BWThePresidentHotel, Genel Müdür at BEST WESTERN Citadel Hotel, responded to this review

Dear Guest, Thank you for your feedback regarding your recent stay with us at BW Citadel Hotel. I was pleased to read that you had an enjoyable stay and that the team looked after you. I look forward to welcoming you back to the hotel in the near future. Kindest Regards, Aytekin GUC General Manager BEST WESTERN CITADEL HOTEL More 

Manchester
1 review
5 of 5 stars Reviewed June 15, 2016

Lovely hotel and staff and location, everything was perfect. This was a small hotel and this made the service even more friendly. The food was great and the service was excellent. I would definitely recommend this hotel to family and friends and would stay here if visiting Istanbul again.

Helpful?
Thank Iffatkhan2004
BWThePresidentHotel, Genel Müdür at BEST WESTERN Citadel Hotel, responded to this review

Dear Guest , Thank you very much for your kind comments. It was indeed our pleasure and privilege to look after you, during your stay. I am glad to learn that it was a successful one and that my team delighted you and all your attendees with our BW CITADEL HOTEL hospitality from the hearts. It has been our pleasure... More 

A TripAdvisor Member
5 of 5 stars Reviewed May 26, 2016 via mobile

Simply , every thing in this hotel is excellent . Very cooperative staff , vey amazing view to Marmarah sea . Near to many attractive places . Special thanks to front office team mainly Mr. Ok and Mr. Masout . I'll come again to Istanbul and to same hotel .

Helpful?
Thank A TripAdvisor Member
BWThePresidentHotel, Genel Müdür at BEST WESTERN Citadel Hotel, responded to this review

Dear , Guest Thank you very much for your kind comments. It was indeed our pleasure and privilege to look after you, during your stay. I am glad to learn that it was a successful one and that my team delighted you and all your attendees with our BW The President Hotel hospitality from the hearts. It has been our... More 

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Staying in Sultanahmet

Neighborhood Profile
Sultanahmet
With so many unmissable attractions within a mere stroll of each other – and all set around the site of an ancient Byzantine hippodrome – Sultanahmet is an overwhelmingly popular tourist destination, and a prime location for visitors to be wowed on a truly epic scale. Beyond the wonders of the Blue Mosque, the Hagia Sophia, Topkapi Palace, and more, this relatively small area of Istanbul somehow manages to retain an air of peace and calm. It offers visitors a significantly less celebrated but nonetheless pleasant network of quaint lanes and side streets, majestic panoramas of the Bosphorus, and an impressive assortment of accommodation options for all budgets and tastes.
Explore this neighborhood
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Bar/Lounge
  • Restaurant
  • Free Breakfast
  • Room Service
  • Free Parking
Things to do
  • Bar/Lounge
  • Restaurant
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Airport Transportation
  • Free Breakfast
  • Concierge
  • Multilingual Staff
  • Shuttle Bus Service
  • Room Service
  • Free Parking
  • Dry Cleaning
  • Meeting Rooms
  • Business Center with Internet Access

Additional Information about BEST WESTERN Citadel Hotel

Address: Kennedy Caddesi Sahil Yolu No.32 | Ahirkapi, Istanbul 34400, Turkey
Location: Turkey > Istanbul > Sultanahmet
Price Range: $65 - $106 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — BEST WESTERN Citadel Hotel 4*
Number of rooms: 31
Reservation Options:
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Also Known As:
Best Western Istanbul
Istanbul Best Western
Hotel Style:
#70 Family Hotel in Istanbul
#82 Romantic Hotel in Istanbul
#113 Luxury Hotel in Istanbul
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