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Suzer Plaza, Askerocagi Caddesi, No:6 Elmadag/Sisli, Istanbul 34367 Turkey
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Traveler (1134)
Room & Suite (336)
Dining (94)
What is Travelers’ Choice?
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What you can expect during your stay
  • Hand sanitizer available to guests & staff
  • Regularly sanitized high-traffic areas
Updated 04/07/22 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from The Ritz-Carlton, Istanbul
Updated 04/07/22 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#183 of 2,399 in Istanbul
Location
4.2
Cleanliness
4.8
Service
4.7
Value
4.2
Travelers' Choice
Ideally located in the heart of Istanbul with mesmerizing views of the Bosphorus, The Ritz-Carlton, Istanbul is just 15 minutes from the famous historical old town attractions of Sultanahmet, Topkapi Palace, Blue Mosque and Grand Bazaar. Guests staying in one of the luxurious 239 rooms or suites, including a specially designed Nobu suite can enjoy a plethora of dining facilities, ranging from authentic Anatolian cuisine at Atölye, Mediterranean specialties at The Roof, to signature drinks and bar bites at Bleu Lounge. Moreover, The Ritz-Carlton, Istanbul is home to the world-renowned, Nobu restaurant, serving Japanese-Peruvian cuisine where guests can savor local delicacies or iconic dishes while enjoying the captivating, panoramic views of the Bosphorus. Invigorating and transformative spa journeys, an indoor swimming pool, a fitness center and an outdoor infinity pool are some of the facilities onsite for guests to enjoy.
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Property amenities
Valet parking
Free High Speed Internet (WiFi)
Infinity pool
Fitness Center with Gym / Workout Room
Bar / lounge
Kids stay free
Indoor play area for children
Airport transportation
Paid private parking on-site
Public wifi
Indoor pool
Outdoor pool
Heated pool
Fitness / spa locker rooms
Personal trainer
Sauna
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Complimentary Instant Coffee
Complimentary tea
Kids' meals
Snack bar
Wine / champagne
Highchairs available
Car hire
Taxi service
Business Center with Internet Access
Conference facilities
Banquet room
Meeting rooms
Photo copier / fax In business center
Spa
Couples massage
Facial treatments
Foot bath
Foot massage
Full body massage
Hammam
Hand massage
Head massage
Manicure
Massage
Neck massage
Pedicure
Salon
Steam room
24-hour security
Baggage storage
Concierge
Currency exchange
Executive lounge access
Gift shop
Newspaper
Non-smoking hotel
Shops
Sun deck
Sun terrace
Sun umbrellas
ATM on site
Butler service
Doorperson
First aid kit
Umbrella
24-hour check-in
24-hour front desk
Express check-in / check-out
Private check-in / check-out
Dry cleaning
Laundry service
Ironing service
Shoeshine
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Room features
Blackout curtains
Air purifier
Air conditioning
Additional bathroom
Desk
Coffee / tea maker
Cable / satellite TV
Bidet
Bathrobes
Housekeeping
Interconnected rooms available
Room service
Safe
Telephone
VIP room facilities
Wardrobe / closet
Bottled water
Clothes rack
Iron
Private bathrooms
Tile / marble floor
Wake-up service / alarm clock
Minibar
Refrigerator
Electric kettle
Flatscreen TV
Walk-in shower
Bath / shower
Complimentary toiletries
Hair dryer
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Room types
Ocean view
City view
Bridal suite
Non-smoking rooms
Suites
Family rooms
Smoking rooms available
Good to know
HOTEL CLASS
HOTEL STYLE
Harbor View
Luxury
Languages Spoken
English, Russian, Arabic, Azerbaijani and 2 more
Hotel links
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Location

Full view
98Great for walkers
Grade: 98 out of 100
45Restaurantswithin 0.3 miles
27Attractionswithin 0.3 miles
1768Reviews49Q+A100Room tips
Traveler rating
  • 1,275
  • 341
  • 92
  • 34
  • 26
Time of year
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Popular mentions
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Most Recent
hash782016 wrote a review Jun 23
Toronto, Canada63 contributions29 helpful votes
Stayed here for a night on a recent quick trip to Istanbul. Great hotel. Beautiful view of the Bosphorus from the room. Staff was friendly. Rooms are nice. Breakfast was superb. All in all would recommend if looking for luxury hotel in Istanbul.
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Date of stay: May 2022Trip type: Traveled
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Baba898 wrote a review Jun 17
Washington DC, District of Columbia107 contributions73 helpful votes
Stayed here with family and had two rooms. The reason I gave 4 star is that despite me communicating prior to our arrival several says in advance, our rooms were not ready and we had to wait at "The ROOF". We were told someone will come to us when the rooms are ready. After waiting couple of hours, I had to walk down after 3pm to see if the rooms were ready, even then only one room was ready. Another recommendation I would give the management that entrance security staff needs to have a smile and not think that guest entering the hotel are criminal. The serious face is not welcoming. A little smile will go a long way.
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Date of stay: May 2022
Value
Service
Sleep Quality
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Response from Ezgi Yoruk, Marketing at The Ritz-Carlton, Istanbul
Responded 4 days ago
Dear Baba898, Thank you for taking the time to share your recent experience at the Ritz-Carlton, Istanbul with us. One of our key priorities is to provide the highest level of friendly and courteous service. While it was a pleasure having you here as our guest, your feedback regarding the service our team provided caught my attention. I am very sorry to learn that the quality of service provided by our front desk staff did not quite meet your - or our - expectations. Please rest assured that your comments have been shared with the team in an effort to improve our arrival experience. Thank you again for sharing your experience, and we look forward to you in the future. Sincerely, Ezgi Yoruk Marketing Manager The Ritz-Carlton, Istanbul
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Gauravrung wrote a review Jun 16
Jaipur, India11 contributions18 helpful votes
Stayed at Ritz Carlton Bosporus Istanbul. The check-in experience was very good. Special mention for Kenan Cetain for taking care of us during our stay. Over all the staff is very friendly and taking care, from Secuirty staff to housekeeping staff to waiters at the Resturant. There are 2 issues we faced during our stay. There is no life guard or assistance at the swimming pool. Our 13 yrs kids were not allowed in the pool without an adult and were not allowed to swim beyond 5 PM whereas the pool was open till 10 PM. Second issue was my niece 15 yrs travelling with us was not well and had throat infection. We wanted to give her some light food. But there were very few vegetarian options available in the in-room dining menu and the in-room dining staff was not cooperative at all in making something special for her even with our saying that she is not well. We had to just barely manage with whatever was available and had to go out and get meals for her. This is not expected from a Hotel like Ritz-Carlton specially when a child is not well the hotel should go out of the way in helping the guests but it was other way round. If you are a vegetarian think twice to stay in this hotel.
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Date of stay: June 2022Trip type: Traveled
Room Tip: Vegetarian’s think twice before staying
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Response from Ezgi Yoruk, Marketing at The Ritz-Carlton, Istanbul
Responded 1 week ago
Dear Gauravrung, Thank you for choosing to stay with us. Your experience of pool and menu options are not up to our standard. Providing the highest level of hospitality is our number one priority and I sincerely apologize for falling short of your expectations. I have shared your feedback with the Food and Beverage leadership team, so we can do our best to ensure this does not occur again. Once again, thank you for taking the time to share your experience. We hope to see you again. Feel free to let me know if there is anything we can do to make your next stay a memorable one. The Ritz-Carlton, Istanbul
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Peggy M wrote a review Jun 6
Ajax, Canada10 contributions2 helpful votes
+1
This hotel is simply incredible, the decorum, location and best of all the people working at this hotel are just above anything we have experienced, Pelin Guzel the GS's Supervisor, made our stay truly magical. My husband surprised us with a stopover in Istanbul, since the stopover was going to be short, we didn't have much expectations but the services we received at this hotel, blew our minds and we are now already planning our next trip to Istanbul but next time for a much longer stay. Since the moment we were arrived, everyone around us was pleasant, helpful, kind and friendly. Much to our surprise, my husband had contacted the hotel earlier as we were celebrating our anniversary and my son's birthday and the surprises we got, were so special that will stay in our memories forever. Since it was a rainy day when we arrived, we decided not to venture out for dinner and decided to dine at ATÖLYE RESTAURANT, best decision we made!!! the food and services were incredible. This hotel is amazing!!!! We can't wait to be back...
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Date of stay: May 2022
Rooms
Cleanliness
Service
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Response from Ezgi Yoruk, Marketing at The Ritz-Carlton, Istanbul
Responded 2 weeks ago
Dear 789peggym, Thank you for sharing your experience at the Ritz-Carlton, Istanbul. With a mission to provide superior customer service, we take great pride in serving your needs and are delighted to hear that we have met your expectations. I was thrilled to learn our Ladies and Gentlemen were able to anticipate and fulfill the needs of your family during your stay with us. I feel very fortunate to work with outstanding ladies and gentlemen like Pelin Güzel. I will be sure to share your kind words with her. As a valued customer, your feedback will be shared with the team to continue to inspire and motivate them to deliver exceptional customer service. We strive to be your “home away from home” when traveling and hope to welcome you back again soon. Sincerely, Ezgi Yörük Marketing Manager
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Rezwan wrote a review May 2022
2 contributions1 helpful vote
Writing this review from my room as we speak. There is a concert going on nearby, can hear everything. Not sure how someone is meant to sleep through this. Very disappointed. Called reception to which their solution was to offer ear plugs at first, and then spoke to another gentleman who offered another room on the other side of the building for us to sleep. Very disappointed, would not recommend at all! A ritz Carlton that is well below standard.
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Date of stay: May 2022Trip type: Traveled
1 Helpful vote
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Response from may souki, Marketing at The Ritz-Carlton, Istanbul
Responded 4 weeks ago
Dear FatboyRez, Thank you very much for your feedback, which is critically important to us in our ambition to become better, each single day. It was concerning to read you were not so entirely pleased with our levels of service and we apologize for the inconvenience caused due to the sound from nearby event and for not offering you an immediate solution. Consistently great service is our priority and we strive to achieve it through close guest satisfaction monitoring and intensive Team Member training. Thank you for being our guest. We hope you consider giving us a second chance to provide you with a better stay on your next visit to Istanbul. Kind regards, May El Souki The Ritz-Carlton, Istanbul
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Megan wrote a review May 2022
Detroit, Michigan25 contributions30 helpful votes
Stayed for a few days with my husband at the start of our honeymoon. They sent us a decadent chocolate cake and bottle of wine with a nice note which was very thoughtful. The front desk staff and concierge were so helpful. The room was very comfortable and well appointed. There is a tram station not far away and it's easy to get a taxi. We would definitely stay here again.
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Date of stay: May 2022Trip type: Traveled
1 Helpful vote
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Response from Ezgi Yoruk, Marketing at The Ritz-Carlton, Istanbul
Responded May 18, 2022
Dear mk0712, Many thanks for being our guest and for posting your wonderful rating. It is always a pleasure to receive positive feedback as it helps us in bettering ourselves as well as the service we aim to provide. We are happy that you enjoyed our stay and it is a great feeling to know that our staff and service left a positive impression on you. Our main priority is to offer our guests a well-groomed and comfortable atmosphere. We were pleased to learn that you enjoyed our rooms,and we are happy to know that you like our central location of The Ritz-Carlton, Istanbul. We are delighted to know that you enjoyed your visit, and we hope to see you again on a future visit to Turkey. Sincerely, SELMA KARAGEDIK The Ritz-Carlton, Istanbul
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adoubleg wrote a review May 2022
Veracruz, Mexico77 contributions93 helpful votes
The hotel was clean and nice, the location was not my favourite, im disapointed because ritz carlton was supposed to be luxury and nowadays it looks like a westin but more expensive, the service was great in frontdesk and bellboys, the housekeeping was friendly too, i would expect from this hotel to include at least coffee or something with the price i paid.
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Date of stay: April 2022
Location
Cleanliness
Service
2 Helpful votes
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Response from Ezgi Yoruk, Marketing at The Ritz-Carlton, Istanbul
Responded May 12, 2022
Dear adoubleg, We are always pleased to receive feedback from our guests about their hotel stay, and we thank you very much for your reviews and comments. The feedback you were so kind as to share is much appreciated and we took careful note of all the compliments as well as the improvement needs mentioned. We look forward to seeing you again among us. Sincerely, Ezgi Yörük Marketing Manager Ezgi.Yoruk@ritzcarlton.com The Ritz-Carlton, Istanbul
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Paul H wrote a review May 2022
Bingley58 contributions37 helpful votes
I have been genuinely blown away by the service and hospitality shown by all the staff at the Ritz Carlton Hotel! Nothing is ever too much trouble, we have felt like sultans, from the wonderful Hotel Director Guldoren, concierges Attakan, Youssuf and Bugra, and receptionist Saifa, my wife and I have been truly moved by how friendly, professional and caring everyone has been. I cannot recommend them highly enough, they have all been wonderful and has helped make an already memorable visit to Istanbul one that is magical...
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Date of stay: May 2022
Cleanliness
Service
Sleep Quality
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Response from Ezgi Yoruk, Marketing at The Ritz-Carlton, Istanbul
Responded May 12, 2022
Dear Paul H. Thank you for taking the time to write a lovely review about the hotel. As a valued customer, we appreciate your feedback and are delighted to hear that you had a great stay. I was thrilled to learn our Ladies and Gentlemen were able to anticipate and fulfill the needs of your family during your stay with us. I feel very fortunate to work with outstanding ladies and gentlemen. I will be sure to share your kind words with them. Thank you for sharing your experience with the travel community. We look forward to welcoming you back in the near future. Sincerely, Ezgi Yörük Marketing Manager Ezgi.Yoruk@ritzcarlton.com The Ritz-Carlton, Istanbul
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Guidemert wrote a review Apr 2022
Istanbul, Turkey53 contributions34 helpful votes
Poor front office experience Such an arrogant plus unexperienced receptionists working in this organization so called Ritz Carlton . They charged us our complimentary breakfast with no invoice or any proof of document although during the check in , Mr Ahmet from Egypt directly told us that it was complimentary. When we called about this and a lady in reception called Ayse or Aysema just arrogantly said that u made too much mess , ok we are not charging . Their Ritz Carlton license should be cancelled
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Date of stay: April 2022Trip type: Traveled
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Response from Ezgi Yoruk, Marketing at The Ritz-Carlton, Istanbul
Responded Apr 18, 2022
Dear Guidemert, Thank you for choosing to stay with us. Your experience is not up to our standard. Providing the highest level of hospitality is our number one priority and I sincerely apologize for falling short of your expectations. I have shared your feedback with department leaders, so we can do our best to ensure this does not occur again. Once again, thank you for taking the time to share your experience. We hope to see you again. Feel free to let me know if there is anything we can do to make your next stay a memorable one. Sincerely, Ezgi Yörük Marketing Manager The Ritz-Carlton, Istanbul
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Mohd_Alabdulla wrote a review Apr 2022
Doha, Qatar13 contributions10 helpful votes
they have good facilities and generally staff are nice and kind, however there is least to no member appreciation or recognition compared to other marriott hotels, most important thing in there is money, more than guest as I have experienced. I don't think I'll be going back there again and will not recommend it to anyone as well
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Date of stay: March 2022Trip type: Traveled
Room Tip: keep cash on you, they will not let you check in without any deposit even if you paid for the...
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Response from Ezgi Yoruk, Marketing at The Ritz-Carlton, Istanbul
Responded Apr 5, 2022
Dear Mohd_Alabdulla, Thank you for choosing to stay with us. Your experience is not up to our standard. Providing the highest level of hospitality is our number one priority and I sincerely apologize for falling short of your expectations. I have shared your feedback with department leaders, so we can do our best to ensure this does not occur again. Once again, thank you for taking the time to share your experience. We hope to see you again. Feel free to let me know if there is anything we can do to make your next stay a memorable one. Sincerely, Ezgi Yörük Marketing Manager The Ritz-Carlton, Istanbul
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PRICE RANGE
$310 - $535 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
the ritz-carlton istanbul hotel istanbul, istanbul ritz carlton, ritz istanbul, ritz-carlton istanbul
LOCATION
TurkeyIstanbulNew City / Taksim / Besiktas
NUMBER OF ROOMS
239
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Frequently Asked Questions about The Ritz-Carlton, Istanbul
Which popular attractions are close to The Ritz-Carlton, Istanbul?
Nearby attractions include Besiktas (0.3 miles), Vodafone Arena (0.1 miles), and Taksim Gezi Park (0.2 miles).
What are some of the property amenities at The Ritz-Carlton, Istanbul?
Some of the more popular amenities offered include an indoor pool, free wifi, and an on-site restaurant.
Which room amenities are available at The Ritz-Carlton, Istanbul?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at The Ritz-Carlton, Istanbul?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at The Ritz-Carlton, Istanbul?
Yes, paid private parking on-site and valet parking are available to guests.
What are some restaurants close to The Ritz-Carlton, Istanbul?
Conveniently located restaurants include Rana by Topaz, Sabrosa Restaurant, and Chalet.
Are there opportunities to exercise at The Ritz-Carlton, Istanbul?
Yes, guests have access to an indoor pool, a fitness center, and a sauna during their stay.
Does The Ritz-Carlton, Istanbul have airport transportation?
Yes, The Ritz-Carlton, Istanbul offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at The Ritz-Carlton, Istanbul?
Yes, dry cleaning and laundry service are offered to guests.
Does The Ritz-Carlton, Istanbul offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.
Which languages are spoken by the staff at The Ritz-Carlton, Istanbul?
The staff speaks multiple languages, including English, German, Russian, Arabic, Turkish, and Azerbaijani.