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Ciragan Palace Kempinski Istanbul

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Ciragan Caddesi 32, Istanbul 34349 Turkey
COVID-19 update: See the added health and safety measures this property is taking.Read more
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What is Travelers’ Choice?
Tripadvisor gives a Travelers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travelers and are ranked within the top 10% of properties on Tripadvisor.
Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
  • All linens sanitized in high-temperature wash
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitizer available to guests & staff
  • Stay-at-home policy for staff with symptoms
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Updated 08/08/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Ciragan Palace Kempinski Istanbul
Updated 08/08/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#128 of 2,208 hotels in Istanbul
Location
Cleanliness
Service
Value
Travelers' Choice
Ciragan Palace offers the ultimate in luxury and glamour of a genuine Ottoman Palace with its 310 rooms including 20 suites in the hotel and 11 suites in the historical Palace. This 5-star luxury Imperial Palace hotel is located on the shores of the magnificent Bosphorus overlooking the ancient city of Istanbul, provides a one-of-a-kind experience with its historical ambiance and excellent Kempinski service. Please be informed that all guests are obliged to wear masks without exception in all public areas as per the Covid-19 regulations of Ministry of Health and Ministry of the Interior. Due COVID-19 related government restrictions in Turkey, some services might be limited. For further information, please contact with the hotel. Kindly be informed that our hotel restaurant and bars are serving as per COVID-19 government regulations. IMPORTANT INFORMATION FOR TUĞRA RESTAURANT The suggested dress code for Tuğra Restaurant is “Smart Casual”. Please kindly be informed that shorts, flip-flops and sportswear are not allowed for our signature Palace restaurant Tuğra. We will not be able to accommodate our little guests under the age of 12 at Tuğra Restaurant. Tables are booked with exact timing. The booked table will be kept for additional 30 minutes of timing. Unfortunately, the reservation will be cancelled for exceeding time.
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Property amenities
Valet parking
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Bar / lounge
Babysitting
Kids pool
Pets Allowed ( Dog / Pet Friendly )
Wifi
Hot tub
Pool / beach towels
Infinity pool
Pool with view
Adult pool
Indoor pool
Outdoor pool
Heated pool
Fitness / spa locker rooms
Sauna
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Poolside bar
Airport transportation
Car hire
Taxi service
Business Center with Internet Access
Conference facilities
Banquet room
Meeting rooms
Spa
Couples massage
Facial treatments
Hammam
Head massage
Massage
Salon
Steam room
24-hour security
Baggage storage
Concierge
Currency exchange
Gift shop
Sun umbrellas
ATM on site
Butler service
Doorperson
24-hour front desk
Dry cleaning
Laundry service
Ironing service
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Room features
Allergy-free room
Air conditioning
Housekeeping
Private balcony
Room service
Minibar
Refrigerator
Flatscreen TV
Safe
VIP room facilities
Wake-up service / alarm clock
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Room types
Ocean view
Bridal suite
Non-smoking rooms
Suites
Family rooms
Smoking rooms available
Good to know
HOTEL CLASS
HOTEL STYLE
Lagoon View
Great View
Languages Spoken
English, French, Russian, Turkish
2418Reviews38Q+A100Room tips
Traveler rating
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Popular mentions
DR. GOKER NANECIK wrote a review Sep 18
Istanbul, Turkey128 contributions75 helpful votes
+1
Mrs Seda Sazan and Mr Nedim Acibal were perfect, very kind and high quality staff. They are highly professional. Ms Seda Sazan is a very qualified Guest Relations Manager. Our room is perfect and has a wonderful bosphorus view. I believe staff and the service quality are the top priorities at a hotel.
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Date of stay: September 2021Trip type: Traveled as a couple
1 Helpful vote
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Response from Çirağan Palace Kempinski, İşletme Sahibi at Ciragan Palace Kempinski Istanbul
Responded 3 days ago
Dear Ciragan Guest, Thank you very much for taking the time to share your positive and motivating feedback on TripAdvisor.com following your recent visit. First of all we are very happy to be able to host you in our legendary hotel. It was a true pleasure for us to read your thoughtful comment and we are glad to hear that we were able to meet your every single expectation in overall. Together with my team, I hope to welcome you back soon again and provide you the finest Turkish hospitality again here at the Ciragan Palace Kempinski Istanbul. We wish you a nice day. Yours sincerely, Ralph Radtke General Manager
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Bob H wrote a review Jul 2021
Stamford, Connecticut17 contributions24 helpful votes
Hotel's Favorite
For the second time, I stay in this beautiful, prestigious, and fun hotel! From start to finish, this hotel offers the best, from delicious food, fresh cocktails, excellent breakfast on the most beautiful poolside to Bosporus view! My special thanks to Mr. Naci (F&B Director), who made my stay an exceptional one by the care and services he provided; he is an excellent Manager and runs his department professionally; he and his staff took all the extra steps to make my stay a phenomenal one. From reservation which happens weeks before my travel with another great gentleman Mr. Berker to the day I left the property, all the staff and managers going out of their way to keep you happy and welcome at all times, Mr. Berker made my reservation seem less. He was patient with me to pick the best room based on my budget for this trip. I experienced a great welcome from my check-in at the check out Ms.Asena was kind, professional, and courteous and took her time to explain everything on my extensive bill; I end out receiving a lovely gift from the hotel that she delivered. I think the management of the hotel did a great job by training the best in the market and they know how the hospitality industry works even under our Courtney circumstances(COVID-19). Thank you all.
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Date of stay: June 2021Trip type: Traveled with friends
Room Tip: Even you might pay extra but get a room with a water view and balcony.
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Response from Çirağan Palace Kempinski, İşletme Sahibi at Ciragan Palace Kempinski Istanbul
Responded Jul 25, 2021
Dear Ciragan Guest, Thank you very much for taking the time to share your positive feedback following your recent visit and sharing your remarkable experience with other travelers on TripAdvisor.com. First of all, we are delighted to have been able to host you in one and only Ottoman Imperial Palace & Hotel on the Bosphorus, Ciragan Palace Kempinski Istanbul! It was a true pleasure for us to read your thoughtful comments. As we aim to provide a truly remarkable experience for our unique guests, we are really thrilled that we were able to exceed your expectations in overall. Together with my team, I hope to welcome you back soon again and provide you the finest Turkish hospitality again here at the Ciragan Palace Kempinski Istanbul. We wish you a nice day. Yours sincerely, Ralph Radtke General Manager
Read more
mojo685 wrote a review Sep 16
New York City, New York26 contributions46 helpful votes
This isn’t the first review I’m writing about the Ciragan Palace, but it deserves a new one for my stay this last July. Due to the pandemic, travel has been restricted worldwide, but somehow the Ciragan Palace manages to remain an oasis of calm and comfort in our crazy world. This was true for me last year when I arrived in the midst of the pandemic and it’s true again this year—as we begin to see the light at the end of the tunnel with vaccination and better precautionary measures. The Ciragan Palace is like a home away from home for me. The first association that comes to my mind with this hotel is COMFORT. The second word, however, is LUXURY. All of the rooms and facilities are both comfortable and luxurious. The service in the hotel is outstanding, almost unparalleled among first-rate hotels I’ve visited worldwide. The check-in was smooth—and I was welcomed back so warmly, like family, in fact. Nedim, at the front desk, who remembered me from last year, stopped by especially to say hello, even though his colleagues were checking me in. The room was spectacular, spacious, luxurious and comfortable. I highly recommend the Bosporus view rooms. The views from the terrace are delightful. The rooms are cleaned once a day (more if requested) with turn down service in the evening. The staff responds to—and even anticipates—every need that a guest may have. The concierge team, especially Baris, Sinan and Ugur, were super helpful and professional about making (and often adjusting) restaurant, spa, haircut and transportation reservations, calling airlines on my behalf, assisting with currency exchange, etc. etc. The outdoor pool is great (indoor a bit small), and there’s always an attendant available with a towel and a menu to bring a drink or some food. The spa is great—with steam and sauna. The hotel restaurants are top notch, with waiters constantly available. There’s a nice variety of restaurants at the hotel proper. This year, the breakfast restaurant is open again and it’s amazing. For lunch the gazebo Restaurant is great, and for dinner you has the Bosporus Grill, which has such wonderful river views. Room service is first-rate as well: prompt and with excellent food. There are two bars at the hotel, one with live music, the other with terrific cigars (no water pipes now because of the pandemic)—and I spent many hours there with friends. All in all, the Ciragan Palace is a superb, top-notch, hotel. I am very grateful to the management and staff for maintaining this level of quality even during the pandemic. I hope to return soon!
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Date of stay: July 2021
Rooms
Service
Sleep Quality
Room Tip: Bosporus view rooms are amazing!
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Response from Çirağan Palace Kempinski, İşletme Sahibi at Ciragan Palace Kempinski Istanbul
Responded 5 days ago
Dear Ciragan Guest, Thank you very much for taking the time to share your positive feedback following your recent visit and sharing your remarkable experience with other travellers on TripAdvisor.com. First, we are delighted to have been able to host you again in one and only Ottoman Imperial Palace & Hotel on the Bosphorus, Ciragan Palace Kempinski Istanbul! It was a true pleasure for us to read your thoughtful comments. As we aim to provide a truly remarkable experience for our unique guests, we are really thrilled that we were able to exceed your expectations in overall. We are also thankful for acknowledging our employees, we have passed along your kind comments to them. Together with my team, I hope to welcome you back soon again and provide you the finest Turkish hospitality again here at the Ciragan Palace Kempinski Istanbul. We wish you a nice day. Yours sincerely, Ralph Radtke General Manager
Read more
imandaryna wrote a review Sep 12
London, United Kingdom66 contributions45 helpful votes
I am a very demanding customer, but even to me this hotel is an absolute perfection in every sense - the service, the rooms, the location, the building itself - it is absolutely stunning. And do not miss the breakfast - this was one of the best breakfasts in my life so far!
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Date of stay: October 2020
Rooms
Cleanliness
Service
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Response from Çirağan Palace Kempinski, İşletme Sahibi at Ciragan Palace Kempinski Istanbul
Responded 1 week ago
Dear Ciragan Guest, Thank you very much for taking the time to share your positive and motivating feedback on TripAdvisor.com following your recent visit. First of all we are very happy to be able to host you in our legendary hotel. It was a true pleasure for us to read your thoughtful comment and we are glad to hear that we were able to meet your every single expectation in overall. Together with my team, I hope to welcome you back soon again and provide you the finest Turkish hospitality again here at the Ciragan Palace Kempinski Istanbul. We wish you a nice day. Yours sincerely, Ralph Radtke General Manager
Read more
Miqdad Z wrote a review Sep 8
Duhok, Iraq2 contributions2 helpful votes
It was first stay but will not be the latest Everything was like expected The very important thing was like a family stay at CIRAGAN palace KEMPINSKI was breakfast time it was a reason to bring us together Thanks for all the staff working there Much appreciate it
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Date of stay: September 2021Trip type: Traveled with family
1 Helpful vote
Helpful
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Response from Çirağan Palace Kempinski, İşletme Sahibi at Ciragan Palace Kempinski Istanbul
Responded 2 weeks ago
Dear Ciragan Guest, Thank you very much for taking the time to share your positive and motivating feedback on TripAdvisor.com following your recent visit. First of all we are very happy to be able to host you in our legendary hotel. It was a true pleasure for us to read your thoughtful comment and we are glad to hear that we were able to meet your every single expectation in overall. Together with my team, I hope to welcome you back soon again and provide you the finest Turkish hospitality again here at the Ciragan Palace Kempinski Istanbul. We wish you a nice day. Yours sincerely, Ralph Radtke General Manager
Read more
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PRICE RANGE
$284 - $499 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
ciragan palace kempinski istanbul hotel istanbul, ciragan palace kempinski hotel istanbul, istanbul ciragan palace kempinski, kempinski istanbul
LOCATION
TurkeyIstanbulBesiktas
NUMBER OF ROOMS
310
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Frequently Asked Questions about Ciragan Palace Kempinski Istanbul
Which popular attractions are close to Ciragan Palace Kempinski Istanbul?
Nearby attractions include Le Fumoir (0.06 miles), Galatasaray University (0.2 miles), and Küçük Mecidiye Mosque (0.09 miles).
What are some of the property amenities at Ciragan Palace Kempinski Istanbul?
Some of the more popular amenities offered include an indoor pool, free wifi, and an on-site restaurant.
Which room amenities are available at Ciragan Palace Kempinski Istanbul?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Ciragan Palace Kempinski Istanbul?
Guests can enjoy an on-site restaurant, a lounge, and a poolside bar during their stay.
Is parking available at Ciragan Palace Kempinski Istanbul?
Yes, valet parking is available to guests.
What are some restaurants close to Ciragan Palace Kempinski Istanbul?
Conveniently located restaurants include Tugra Restaurant, Aqua, and Laledan Restaurant.
Are there opportunities to exercise at Ciragan Palace Kempinski Istanbul?
Yes, guests have access to an indoor pool, a fitness center, and a sauna during their stay.
Does Ciragan Palace Kempinski Istanbul have an airport shuttle?
Yes, Ciragan Palace Kempinski Istanbul offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Ciragan Palace Kempinski Istanbul?
Yes, dry cleaning and laundry service are offered to guests.
Does Ciragan Palace Kempinski Istanbul offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Ciragan Palace Kempinski Istanbul?
The staff speaks multiple languages, including English, French, Russian, and Turkish.