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Travel safe during COVID-19
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What you can expect during your stay
- All linens sanitized in high-temperature wash
- Face masks required for guests in public areas
- Face masks required for staff in public areas
- Floors marked for social distancing
- Hand sanitizer available to guests & staff
- Stay-at-home policy for staff with symptoms
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Updated 04/01/22 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Ciragan Palace Kempinski Istanbul
Updated 04/01/22 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
About
#132 of 2,444 hotels in Istanbul
Location
4.7
Cleanliness
4.8
Service
4.7
Value
4.1
Ciragan Palace offers the ultimate in luxury and glamour of a genuine Ottoman Palace with its 310 rooms including 20 suites in the hotel and 11 suites in the historical Palace. This 5-star luxury Imperial Palace hotel is located on the shores of the magnificent Bosphorus overlooking the ancient city of Istanbul, provides a one-of-a-kind experience with its historical ambiance and excellent Kempinski service. Please be informed that all guests are obliged to wear masks without exception in all public areas as per the Covid-19 regulations of Ministry of Health and Ministry of the Interior. Due COVID-19 related government restrictions in Turkey, some services might be limited. For further information, please contact with the hotel. Kindly be informed that our hotel restaurant and bars are serving as per COVID-19 government regulations. Çırağan Palace Kempinski Istanbul hotel building is undergoing a refreshing transformation with the redesign of its guestrooms and suites. The guestrooms located in the separate wing of the hotel building will remain open with minimal disturbance to guests. The lobby, restaurants, spa, private palace suites and gardens will continue to be in service as usual. IMPORTANT INFORMATION FOR TUĞRA RESTAURANT The suggested dress code for Tuğra Restaurant is “Smart Casual”. Please kindly be informed that shorts, flip-flops and sportswear are not allowed for our signature Palace restaurant Tuğra. We will not be able to accommodate our little guests under the age of 12 at Tuğra Restaurant. Tables are booked with exact timing. The booked table will be kept for additional 30 minutes of timing. Unfortunately, the reservation will be cancelled for exceeding time.
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Property amenities
Valet parking
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Bar / lounge
Babysitting
Kids pool
Pets Allowed ( Dog / Pet Friendly )
Wifi
Hot tub
Pool / beach towels
Infinity pool
Pool with view
Adult pool
Indoor pool
Outdoor pool
Heated pool
Fitness / spa locker rooms
Fitness classes
Sauna
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Poolside bar
Airport transportation
Car hire
Taxi service
Business Center with Internet Access
Conference facilities
Banquet room
Meeting rooms
Spa
Couples massage
Facial treatments
Hammam
Head massage
Massage
Salon
Steam room
24-hour security
Baggage storage
Concierge
Currency exchange
Gift shop
Sun umbrellas
ATM on site
Butler service
Doorperson
24-hour front desk
Dry cleaning
Laundry service
Ironing service
Shoeshine
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Room features
Allergy-free room
Bathrobes
Air conditioning
Additional bathroom
Housekeeping
Private balcony
Minibar
Flatscreen TV
Room service
Safe
VIP room facilities
Wake-up service / alarm clock
Refrigerator
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Room types
Ocean view
Bridal suite
Non-smoking rooms
Suites
Family rooms
Smoking rooms available
Good to know
HOTEL CLASS
HOTEL STYLE
Lagoon View
Luxury
Languages Spoken
English, French, Russian, Turkish
Location
Full view
82Good for walkers
Grade: 82 out of 100
15Restaurantswithin 0.3 miles
6Attractionswithin 0.3 miles
Contact
Ciragan Caddesi 32, Istanbul 34349 Turkey
Name/address in local language
Getting there
Rental CarsSee rental cars from $12/day
2525Reviews46Q+A100Room tips
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+1
We went to Istanbul for the first time and absolutely loved our stay at the Ciragan Palace Kempinski. Excellent service. The hotel set us up with our private tour guide for Istanbul. His name is Ilker, the Istanbul specialist. He was absolutely amazing. Definitely 5 stars plus for our stay at this hotel and our tour guide.
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Date of stay: August 2022Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Hotel's Favorite
Having stayed at the Ciragan Kempinski Istanbul many times, it felt like home to return. But each time I notice more acutely what makes it feel like home—except more luxurious. Even before arrival, Mr Cagri, the super reservations manager, was extremely helpful via email in reserving the nicest room at the best price. Upon arrival I was met by the friendly and professional reception team. Special shout out to Nedim, who is always helpful in selecting the right room, making sure that everything is good. Efe at the reception was super helpful throughout my stay. The concierge team is amazing: Baris, Sinan, Ugur and Onder. Always super helpful with restaurant recommendations, advice sights in Istanbul, etc. etc. Because of Covid, I ate outside less and took advantage of room service a lot more. And so I must say that room service in this hotel is excellent—restaurant quality food that is delivered promptly. (I’ve experienced less at other hotels—even otherwise good ones.) Special shout out to the room service team: Umite, Cam, Tekkin, who always got the order right and delivered it within the time promised. Used the hotel spa a lot—including the gym, indoor pool and sauna / steam room. The spa team were great. I dealt mostly with Deniz, Faruq and Fadi who always made sure I had everything I needed (towels, refreshments, etc). The restaurants at Ciragan Palace are all first rate! You begin with a fabulous buffet breakfast with any sort of breakfast food you could want: eggs, various breads, fruits, vegetables, cheeses, even fish and hot dishes. Mr Ayhan at the breakfast was always so helpful getting us seated and cared for by the waiter staff. All day dining at the Gazebo is anything but routine: it consists of expertly crafted and original dishes, as well as Turkish classics. Speaking of which, Tugra restaurant in the Palace Section offers a super elegant rendition of traditional Turkish cuisine. Actually ate there with my partner for the special New Year dinner. What a lovely way to begin the new year! After dinner, actually soon after midnight, we switched over to Le Fumoir cigar bar, which was super lively. At Le Fumoir, Hussein and Gokhan were terrific in getting us seated and finding the best cigars and whiskey. During our stay we also tried the new Italian restaurant Bellini, which was superb. Like Tugra, it’s in the Palace section and has lovely views of the Bosporus river. Our room at Cirgan Kempinski was amazing. A one-bedroom suite with a Bosporus view. Very spacious and comfortable. It was a pleasure to sit at the balcony and enjoy the air, the view, etc. The room was cleaned at least twice a day, more if needed. The cleaning staff was always prompt and thorough, which made our stay truly pleasant. One last thing should be said. The personnel at Ciragan Kempinski are all superb, from top to bottom. There’s ALWAYS someone there to help you, reception, concierge, wait staff, housecleaning staff, spa staff, etc. They are always courteous and professional. Ciragan Kempinski is a wonderful place to stay when you are in Istanbul, whether for work or leisure. It is not inexpensive; but it is well worth the cost to enjoy the true feeling of home away from home—only much more luxurious!…
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Date of stay: December 2021
Location
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
2 Helpful votes
Helpful
Response from Çirağan Palace Kempinski, Owner at Ciragan Palace Kempinski Istanbul
Responded Feb 17, 2022
Dear Ciragan Guest, Thank you very much for taking the time to share your positive and motivating feedback on TripAdvisor.com following your recent visit. First of all we are very happy to be able to host you in our legendary hotel. It was a true pleasure for us to read your thoughtful comment and we are glad to hear that we were able to meet your every single expectation in overall. Together with my team, I hope to welcome you back soon again and provide you the finest Turkish hospitality again here at the Ciragan Palace Kempinski Istanbul. We wish you a nice day. Yours sincerely, Ralph Radtke General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
This hotel meets all your requirements and more. Yes a little more e pensive but definitely match the service. Breakfast was excellent.The welcome was friendly. They assured with private transfers for transport. They can also sway with excursions
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Date of stay: September 2022Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Çirağan Palace Kempinski, Owner at Ciragan Palace Kempinski Istanbul
Responded 1 week ago
Dear Ciragan Guest, We would like to thank you very much for your assessment that you have distinguished yourself from your precious time after your visit. We would like to welcome you as soon as possible in our hotel. We wish you a nice day. Yours sincerely, Ralph Radtke General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
This is simply not a "luxury" spa as it advertises itself and which the prices reflect. The waiting area has as much ambiance as a doctor's waiting room, with a total lack of decor, loud noises from the gym, and a tacky looking rack of stuff like goggles and diapers for parents to buy their kids to use the pool. Before my treatment, I was given a "luxurious" water in a paper cup before I was taken to a "luxurious" changing area, which the spa shares with the hotel pool. The changing area has absolutely none of the amenities that you would expect from a so-called luxury spa, such as lotion, dry floors, or an absence of loud children. The robes are worn down instead of being fluffy, since those too are shared with hotel guests and have evidently been washed tons of times. While the hammam treatment room is nice, the photos on the website (under "gallery") are downright false advertising. Those photos are from a completely different part of the hotel that have nothing to do with the spa and are used for events. After my treatment I was asked if I would like tea by the pool. Unlike actual luxury spas, where the area for relaxing after treatment is for spa guests, this is just a regular hotel pool filled with screaming kids and is not even remotely relaxing. All of that being said, the woman who performed my treatment was very sweet and attentive.…
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Date of stay: September 2022Trip type: Traveled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Çirağan Palace Kempinski, Owner at Ciragan Palace Kempinski Istanbul
Responded 3 weeks ago
Dear Çırağan Guest, Thank you very much for taking the time to share your feedback, following your recent visit. First of all, we are delighted to have been able to host you in the one and only Ottoman imperial palace and hotel on the Bosphorus, Çırağan Palace Kempinski Istanbul. On the other hand, as we pride ourselves on providing guest experiences that are seamless, I am sorry to hear about your disappointments. Please rest assured that we have shared your feedback with the relevant department heads. Nevertheless, I hope to welcome you back again soon and provide you with the finest Turkish hospitality here at Çırağan Palace Kempinski Istanbul together with my team. Thank you very much. Yours sincerely, Ralph Radtke General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Very classic and upscale hotel in a top location with the plus of a fantastic pool very enjoyable during the summer. Excellent breakfast as well as the Tugra restaurant, only the food in the Bosphorus Grill hasn't been up to our expectation. Overall highly reccomended.
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Date of stay: August 2022
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Çirağan Palace Kempinski, Owner at Ciragan Palace Kempinski Istanbul
Responded 3 weeks ago
Dear Ciragan Guest, Thank you very much for taking the time to share your positive and motivating feedback on TripAdvisor.com following your recent visit. First of all we are very happy to be able to host you in our legendary hotel. It was a true pleasure for us to read your thoughtful comment and we are glad to hear that we were able to meet your every single expectation in overall. Together with my team, I hope to welcome you back soon again and provide you the finest Turkish hospitality again here at the Ciragan Palace Kempinski Istanbul. We wish you a nice day. Yours sincerely, Ralph Radtke General Manager
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The best service ever, including food/ drinks. You receive it from the kindest staff, thanks to Mr.Bora for all his excellent service. Moreover, the hotel has one of the best views worldwide, with quality service and especially the outdoor swimming pool
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Date of stay: August 2022Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Çirağan Palace Kempinski, Owner at Ciragan Palace Kempinski Istanbul
Responded 5 weeks ago
Dear Ciragan Guest, Thank you very much for taking the time to share your positive and motivating feedback on TripAdvisor.com following your recent visit. First of all we are very happy to be able to host you in our legendary hotel. It was a true pleasure for us to read your thoughtful comment and we are glad to hear that we were able to meet your every single expectation in overall. Together with my team, I hope to welcome you back soon again and provide you the finest Turkish hospitality again here at the Ciragan Palace Kempinski Istanbul. We wish you a nice day. Yours sincerely, Ralph Radtke General Manager
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
+1
My parents and I spent a week in this truly magnificent hotel and enjoyed our stay immenselly! All our wishes were fulfilled at check in, we were allocated in two beautifully appointed bosphorus view rooms, tranquil and next to each other, so convenient for families. Hotel's facilities are great, we spent every day at beautiful pool, and in the evening, we had dinner either in Bosphorus grill or in Tugra or Bellini restaurants in Palace wing which are all highly recommended! Hotel staff are all so sweet, cordial and helpful that you feel truly pampered and relaxed during your whole stay. That reffers to literally everybody who is working in this wonderful gem, from doormens, to reception, breakfast and pool staff, housekeeping, concierges that provided us with some great restaurants recommendations. This was our second stay but certainly not the last one, as we will definitely be back, and recommend this teriffic place to all our friends and travel agency. Family Kulauzov, Serbia…
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Date of stay: August 2022Trip type: Traveled with family
Room Tip: Rooms 134 and 135 are beautiful, tranquil and have wonderful Bosphorus view
See more room tips
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Çirağan Palace Kempinski, Owner at Ciragan Palace Kempinski Istanbul
Responded Aug 15, 2022
Dear Ciragan Guest, Thank you very much for taking the time to share your positive and motivating feedback on TripAdvisor.com following your recent visit. First of all we are very happy to be able to host you in our legendary hotel. It was a true pleasure for us to read your thoughtful comment and we are glad to hear that we were able to meet your every single expectation in overall. Together with my team, I hope to welcome you back soon again and provide you the finest Turkish hospitality again here at the Ciragan Palace Kempinski Istanbul. We wish you a nice day. Yours sincerely, Ralph Radtke General Manager
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
5 Super hotel with one of the best services I have experienced Breakfast was superb The staff always new my name and were always on the ball and helpful The rooms and suites first class A world class hotel matching 5 star hotels anywhere in the world
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Date of stay: August 2022Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Çirağan Palace Kempinski, Owner at Ciragan Palace Kempinski Istanbul
Responded Aug 14, 2022
Dear Ciragan Guest, Thank you very much for taking the time to share your positive and motivating feedback on TripAdvisor.com following your recent visit. First of all we are very happy to be able to host you in our legendary hotel. It was a true pleasure for us to read your thoughtful comment and we are glad to hear that we were able to meet your every single expectation in overall. Together with my team, I hope to welcome you back soon again and provide you the finest Turkish hospitality again here at the Ciragan Palace Kempinski Istanbul. We wish you a nice day. Yours sincerely, Ralph Radtke General Manager
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Yesterday evening my wife and I had dinner at the hotel's Tugra restaurant. We both ordered the Lamb Shank and we both found the food to be exceptionally delicious and tasty. We congratulated Chef Emre and Waiter Cengiz for a truly lovely evening. We would most definitely recommend.
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Date of stay: August 2022
Value
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
Helpful
Response from Çirağan Palace Kempinski, Owner at Ciragan Palace Kempinski Istanbul
Responded Aug 8, 2022
Dear Ciragan Guest, Thank you very much for taking the time to share your positive and motivating feedback on TripAdvisor.com following your recent visit. First of all we are very happy to be able to host you in our legendary hotel. It was a true pleasure for us to read your thoughtful comment and we are glad to hear that we were able to meet your every single expectation in overall. Together with my team, I hope to welcome you back soon again and provide you the finest Turkish hospitality again here at the Ciragan Palace Kempinski Istanbul. We wish you a nice day. Yours sincerely, Ralph Radtke General Manager
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Nice property but unfortunately there is a renovation taking place with loud hammering and drilling from 8:00 am to 6:00 pm all day. Complained to front desk people and only got an “I’m sorry” as an answer. They should have warned us or found a better room far away from the noise at the time we checked in.
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Date of stay: August 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Çirağan Palace Kempinski, Owner at Ciragan Palace Kempinski Istanbul
Responded Aug 7, 2022
Dear Çırağan Guest, Thank you very much for taking the time to share your feedback, following your recent visit. First of all, we are delighted to have been able to host you in the one and only Ottoman imperial palace and hotel on the Bosphorus, Çırağan Palace Kempinski Istanbul. However, we are saddened to hear that you were disturbed by the loud sound of the maintenance works. Please kindly note that, as we pride ourselves on providing guest experiences that are seamless, we always aim to have a consistency in maintaining this iconic property to enhance our services and quality. Herewith, we would like to thank you for your kind patience and understanding. I hope to welcome you back again soon and provide you with the finest Turkish hospitality here at Çırağan Palace Kempinski Istanbul together with my team. We wish you a nice day. Yours sincerely, Ralph Radtke General Manager
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
PRICE RANGE
$639 - $941 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
ciragan palace kempinski istanbul hotel istanbul, ciragan palace kempinski hotel istanbul, istanbul ciragan palace kempinski, kempinski istanbul
LOCATION
TurkeyIstanbulBesiktas
NUMBER OF ROOMS
310
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Claim Your Listing Frequently Asked Questions about Ciragan Palace Kempinski Istanbul
Which popular attractions are close to Ciragan Palace Kempinski Istanbul?
Nearby attractions include Galatasaray University (0.2 miles), Le Fumoir (0.06 miles), and Küçük Mecidiye Mosque (0.09 miles).
What are some of the property amenities at Ciragan Palace Kempinski Istanbul?
Some of the more popular amenities offered include an indoor pool, free wifi, and an on-site restaurant.
Which room amenities are available at Ciragan Palace Kempinski Istanbul?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Ciragan Palace Kempinski Istanbul?
Guests can enjoy an on-site restaurant, a lounge, and a poolside bar during their stay.
Is parking available at Ciragan Palace Kempinski Istanbul?
Yes, valet parking is available to guests.
What are some restaurants close to Ciragan Palace Kempinski Istanbul?
Conveniently located restaurants include Tugra Restaurant, Laledan Restaurant, and Gazebo Lounge.
Are there opportunities to exercise at Ciragan Palace Kempinski Istanbul?
Yes, guests have access to an indoor pool, a fitness center, and a sauna during their stay.
Does Ciragan Palace Kempinski Istanbul have airport transportation?
Yes, Ciragan Palace Kempinski Istanbul offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Ciragan Palace Kempinski Istanbul?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at Ciragan Palace Kempinski Istanbul?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does Ciragan Palace Kempinski Istanbul offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.