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Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
- All linens sanitized in high-temperature wash
- Face masks required for guests in public areas
- Face masks required for staff in public areas
- Floors marked for social distancing
- Hand sanitizer available to guests & staff
- Stay-at-home policy for staff with symptoms
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Updated 04/01/22 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Ciragan Palace Kempinski Istanbul
Updated 04/01/22 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
About
#121 of 2,402 hotels in Istanbul
Location
4.7
Cleanliness
4.8
Service
4.7
Value
4.1
Ciragan Palace offers the ultimate in luxury and glamour of a genuine Ottoman Palace with its 310 rooms including 20 suites in the hotel and 11 suites in the historical Palace. This 5-star luxury Imperial Palace hotel is located on the shores of the magnificent Bosphorus overlooking the ancient city of Istanbul, provides a one-of-a-kind experience with its historical ambiance and excellent Kempinski service. Please be informed that all guests are obliged to wear masks without exception in all public areas as per the Covid-19 regulations of Ministry of Health and Ministry of the Interior. Due COVID-19 related government restrictions in Turkey, some services might be limited. For further information, please contact with the hotel. Kindly be informed that our hotel restaurant and bars are serving as per COVID-19 government regulations. Çırağan Palace Kempinski Istanbul hotel building is undergoing a refreshing transformation with the redesign of its guestrooms and suites. The guestrooms located in the separate wing of the hotel building will remain open with minimal disturbance to guests. The lobby, restaurants, spa, private palace suites and gardens will continue to be in service as usual. IMPORTANT INFORMATION FOR TUĞRA RESTAURANT The suggested dress code for Tuğra Restaurant is “Smart Casual”. Please kindly be informed that shorts, flip-flops and sportswear are not allowed for our signature Palace restaurant Tuğra. We will not be able to accommodate our little guests under the age of 12 at Tuğra Restaurant. Tables are booked with exact timing. The booked table will be kept for additional 30 minutes of timing. Unfortunately, the reservation will be cancelled for exceeding time.
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Property amenities
Valet parking
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Bar / lounge
Babysitting
Kids pool
Pets Allowed ( Dog / Pet Friendly )
Wifi
Hot tub
Pool / beach towels
Infinity pool
Pool with view
Adult pool
Indoor pool
Outdoor pool
Heated pool
Fitness / spa locker rooms
Fitness classes
Sauna
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Poolside bar
Airport transportation
Car hire
Taxi service
Business Center with Internet Access
Conference facilities
Banquet room
Meeting rooms
Spa
Couples massage
Facial treatments
Hammam
Head massage
Massage
Salon
Steam room
24-hour security
Baggage storage
Concierge
Currency exchange
Gift shop
Sun umbrellas
ATM on site
Butler service
Doorperson
24-hour front desk
Dry cleaning
Laundry service
Ironing service
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Room features
Allergy-free room
Bathrobes
Air conditioning
Additional bathroom
Housekeeping
Private balcony
Minibar
Flatscreen TV
Room service
Safe
VIP room facilities
Wake-up service / alarm clock
Refrigerator
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Room types
Ocean view
Bridal suite
Non-smoking rooms
Suites
Family rooms
Smoking rooms available
Good to know
HOTEL CLASS
HOTEL STYLE
Lagoon View
Luxury
Languages Spoken
English, French, Russian, Turkish
Location
Full view
83Good for walkers
Grade: 83 out of 100
14Restaurantswithin 0.3 miles
5Attractionswithin 0.3 miles
Contact
Ciragan Caddesi 32, Istanbul 34349 Turkey
Name/address in local language
Getting there
Rental CarsSee rental cars from $12/day
2493Reviews43Q+A100Room tips
Reviews
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Popular mentions
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Most Recent
Very pleasure to be at Çiragan and Grill restsurant to be served by the gentle gilr named Edanur! Altan I hope tô be here soon! Thank you!. You have sentimentos our time in só peaceful place, near the eternal Bosforo
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Date of stay: June 2022Trip type: Traveled with family
Helpful
Response from Çirağan Palace Kempinski, Owner at Ciragan Palace Kempinski Istanbul
Responded 4 days ago
Dear Ciragan Guest, Thank you very much for taking the time to share your positive and motivating feedback on TripAdvisor.com following your recent visit. First of all we are very happy to be able to host you in our legendary hotel. It was a true pleasure for us to read your thoughtful comment and we are glad to hear that we were able to meet your every single expectation in overall. Together with my team, I hope to welcome you back soon again and provide you the finest Turkish hospitality again here at the Ciragan Palace Kempinski Istanbul. We wish you a nice day. Yours sincerely, Ralph Radtke General Manager
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Hotel's Favorite
Having stayed at the Ciragan Kempinski Istanbul many times, it felt like home to return. But each time I notice more acutely what makes it feel like home—except more luxurious. Even before arrival, Mr Cagri, the super reservations manager, was extremely helpful via email in reserving the nicest room at the best price. Upon arrival I was met by the friendly and professional reception team. Special shout out to Nedim, who is always helpful in selecting the right room, making sure that everything is good. Efe at the reception was super helpful throughout my stay. The concierge team is amazing: Baris, Sinan, Ugur and Onder. Always super helpful with restaurant recommendations, advice sights in Istanbul, etc. etc. Because of Covid, I ate outside less and took advantage of room service a lot more. And so I must say that room service in this hotel is excellent—restaurant quality food that is delivered promptly. (I’ve experienced less at other hotels—even otherwise good ones.) Special shout out to the room service team: Umite, Cam, Tekkin, who always got the order right and delivered it within the time promised. Used the hotel spa a lot—including the gym, indoor pool and sauna / steam room. The spa team were great. I dealt mostly with Deniz, Faruq and Fadi who always made sure I had everything I needed (towels, refreshments, etc). The restaurants at Ciragan Palace are all first rate! You begin with a fabulous buffet breakfast with any sort of breakfast food you could want: eggs, various breads, fruits, vegetables, cheeses, even fish and hot dishes. Mr Ayhan at the breakfast was always so helpful getting us seated and cared for by the waiter staff. All day dining at the Gazebo is anything but routine: it consists of expertly crafted and original dishes, as well as Turkish classics. Speaking of which, Tugra restaurant in the Palace Section offers a super elegant rendition of traditional Turkish cuisine. Actually ate there with my partner for the special New Year dinner. What a lovely way to begin the new year! After dinner, actually soon after midnight, we switched over to Le Fumoir cigar bar, which was super lively. At Le Fumoir, Hussein and Gokhan were terrific in getting us seated and finding the best cigars and whiskey. During our stay we also tried the new Italian restaurant Bellini, which was superb. Like Tugra, it’s in the Palace section and has lovely views of the Bosporus river. Our room at Cirgan Kempinski was amazing. A one-bedroom suite with a Bosporus view. Very spacious and comfortable. It was a pleasure to sit at the balcony and enjoy the air, the view, etc. The room was cleaned at least twice a day, more if needed. The cleaning staff was always prompt and thorough, which made our stay truly pleasant. One last thing should be said. The personnel at Ciragan Kempinski are all superb, from top to bottom. There’s ALWAYS someone there to help you, reception, concierge, wait staff, housecleaning staff, spa staff, etc. They are always courteous and professional. Ciragan Kempinski is a wonderful place to stay when you are in Istanbul, whether for work or leisure. It is not inexpensive; but it is well worth the cost to enjoy the true feeling of home away from home—only much more luxurious!…
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Date of stay: December 2021
Location
Service
Sleep Quality
1 Helpful vote
Helpful
Response from Çirağan Palace Kempinski, Owner at Ciragan Palace Kempinski Istanbul
Responded Feb 17, 2022
Dear Ciragan Guest, Thank you very much for taking the time to share your positive and motivating feedback on TripAdvisor.com following your recent visit. First of all we are very happy to be able to host you in our legendary hotel. It was a true pleasure for us to read your thoughtful comment and we are glad to hear that we were able to meet your every single expectation in overall. Together with my team, I hope to welcome you back soon again and provide you the finest Turkish hospitality again here at the Ciragan Palace Kempinski Istanbul. We wish you a nice day. Yours sincerely, Ralph Radtke General Manager
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One thing for sure is that Turkish food is very good and tasty but in Tugra it takes it to a higher level, the service provided by Cengiz was extremely friendly and prompt. The food that was made by chef Emre was so delicious and balanced with amazing flavor with every bite we took. If you want tasty meal in elegant place with wonderful service make sure to not miss this place.
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Date of stay: June 2022Trip type: Traveled with family
1 Helpful vote
Helpful
Response from Çirağan Palace Kempinski, Owner at Ciragan Palace Kempinski Istanbul
Responded 5 days ago
Dear Ciragan Guest, Thank you very much for taking the time to share your positive and motivating feedback on TripAdvisor.com following your recent visit. First of all we are very happy to be able to host you in our legendary hotel. It was a true pleasure for us to read your thoughtful comment and we are glad to hear that we were able to meet your every single expectation in overall. Together with my team, I hope to welcome you back soon again and provide you the finest Turkish hospitality again here at the Ciragan Palace Kempinski Istanbul. We wish you a nice day. Yours sincerely, Ralph Radtke General Manager
Read more
We had my boyfriend’s birthday dinner at Tuğra Restaurant and it was totally an amazing experience! Staff and food out of this world ! Everything was super tasty and staffs were very polite, friendly ! Thank you so much for this awesome experience and hope to see you guys soon again ! Lots of love 🙏❤️❤️
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Date of stay: June 2022Trip type: Traveled as a couple
1 Helpful vote
Helpful
Response from Çirağan Palace Kempinski, Owner at Ciragan Palace Kempinski Istanbul
Responded 5 days ago
Dear Ciragan Guest, Thank you very much for taking the time to share your positive and motivating feedback on TripAdvisor.com following your recent visit. First of all we are very happy to be able to host you in our legendary hotel. It was a true pleasure for us to read your thoughtful comment and we are glad to hear that we were able to meet your every single expectation in overall. Together with my team, I hope to welcome you back soon again and provide you the finest Turkish hospitality again here at the Ciragan Palace Kempinski Istanbul. We wish you a nice day. Yours sincerely, Ralph Radtke General Manager
Read more
The hospitality was amazing and so was the scenic beauty. For anyone and everyone who has money to spend, I think it’s ideal hotel to stay when in Istanbul. Actually I don’t need to say anything as they already have wall of pics of celebrities as proof.
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Date of stay: June 2022Trip type: Traveled with family
Helpful
Response from Çirağan Palace Kempinski, Owner at Ciragan Palace Kempinski Istanbul
Responded 1 week ago
Dear Ciragan Guest, Thank you very much for taking the time to share your positive and motivating feedback on TripAdvisor.com following your recent visit. First of all we are very happy to be able to host you in our legendary hotel. It was a true pleasure for us to read your thoughtful comment and we are glad to hear that we were able to meet your every single expectation in overall. Together with my team, I hope to welcome you back soon again and provide you the finest Turkish hospitality again here at the Ciragan Palace Kempinski Istanbul. We wish you a nice day. Yours sincerely, Ralph Radtke General Manager
Read more
We had an important dinner reception for Beiersdorf at Bosphorus pier recently. I would like to thank Sezgin Kalkan and Dora Karabul for their efforts to make this event unforgettable one. Group has informed us that this event was their best ever. All the best
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Date of stay: June 2022Trip type: Traveled on business
Helpful
Response from Çirağan Palace Kempinski, Owner at Ciragan Palace Kempinski Istanbul
Responded 1 week ago
Dear Ciragan Guest, Thank you very much for taking the time to share your positive and motivating feedback on TripAdvisor.com following your recent visit. First of all we are very happy to be able to host you in our legendary hotel. It was a true pleasure for us to read your thoughtful comment and we are glad to hear that we were able to meet your every single expectation in overall. Together with my team, I hope to welcome you back soon again and provide you the finest Turkish hospitality again here at the Ciragan Palace Kempinski Istanbul. We wish you a nice day. Yours sincerely, Ralph Radtke General Manager
Read more
We - party of 5 in 3 rooms - stayed for some sort of reunion. Let's start with the best: breakfast on the terrace by the Bosporus, the view from your room IF you book and pay the right room (or get super lucky), the great concierge team and the service that you get across the board (a sad sign of the times that you almost feel grateful for good service?).. This property is old and it shows in good and bad ways.Nobody would give away so much space for a garden anymore and that open space by the Bosporus is what gives you that Bosporus experience when you eat breakfast outside, "try" to have drink during gold hour, etc. The rooms are old and they are renovating half the hotel and it's needed. As I, the only good thing about the rooms (we did pay extra for that view and it's not to be confused with the room) is the quality of the woodwork of some of the furniture. Now, about that garden: it is beyond comprehension that they keep the restaurant/terrace where they serve breakfast closed in the afternoons and evenings. You can't get a space outside unless you like to sit in the Fumar area where - as the name says - you risk feeling like a salmon being smoked. And the seating there is anything but inviting. They tend to have functions in that area near the palace and try out the sound system, etc. In sum: unless you insist on that Bosporus experience and are willing to pay for the room that will give it to you and start breakfast early (once the hotel is fully open, that breakfast terrace is too small), do consider your options.…
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Date of stay: June 2022
Value
Cleanliness
Service
Helpful
Response from Çirağan Palace Kempinski, Owner at Ciragan Palace Kempinski Istanbul
Responded 1 week ago
Dear Ciragan Guest, Thank you very much for taking the time to share your feedback, following your recent visit. First of all, we are delighted to have been able to host you in the one and only Ottoman imperial palace and hotel on the Bosphorus, Ciragan Palace Kempinski Istanbul. On the other hand, as we pride ourselves on providing guest experiences that are seamless, I am sorry to hear about your disappointments. Nevertheless, I hope to welcome you back again soon and provide you with the finest Turkish hospitality here at Ciragan Palace Kempinski Istanbul together with my team. Thank you very much. Yours sincerely, Ralph Radtke General Manager
Read more
+1
“Bellini Pasta and More” is a perfect restaurant. Mr Umut is a very kind person and he knows the art of hospitality perfectly. The service has an ultimate quality. Food quality is high. Especially ravioli. Mr Umut is perfect. We highly appreciate his attitude
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Date of stay: June 2022Trip type: Traveled as a couple
Helpful
Response from Çirağan Palace Kempinski, Owner at Ciragan Palace Kempinski Istanbul
Responded 1 week ago
Dear Ciragan Guest, Thank you very much for taking the time to share your positive and motivating feedback on TripAdvisor.com following your recent visit. First of all we are very happy to be able to host you in our legendary hotel. It was a true pleasure for us to read your thoughtful comment and we are glad to hear that we were able to meet your every single expectation in overall. Together with my team, I hope to welcome you back soon again and provide you the finest Turkish hospitality again here at the Ciragan Palace Kempinski Istanbul. We wish you a nice day. Yours sincerely, Ralph Radtke General Manager
Read more
We came all the way from Miami to celebrate my grandma’s birthday here at Tugra. Traditional Turkish food was super delicious, staff and service were extraordinary, Cengiz and Rayile went above and beyond to make our day super special. A restaurant where you will experience amazing & extraordinary quality of food, service and amazing Bosphorus view.. Thank you all and definitely will visit again!!
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Date of stay: June 2022Trip type: Traveled with family
1 Helpful vote
Helpful
Response from Çirağan Palace Kempinski, Owner at Ciragan Palace Kempinski Istanbul
Responded 2 weeks ago
Dear Ciragan Guest, Thank you very much for taking the time to share your positive and motivating feedback on TripAdvisor.com following your recent visit. First of all we are very happy to be able to host you in our legendary hotel. It was a true pleasure for us to read your thoughtful comment and we are glad to hear that we were able to meet your every single expectation in overall. Together with my team, I hope to welcome you back soon again and provide you the finest Turkish hospitality again here at the Ciragan Palace Kempinski Istanbul. We wish you a nice day. Yours sincerely, Ralph Radtke General Manager
Read more
I was disappointed by the hotel room, the fact that it was positioned above the parking, it was dusty, on the Booking it was listed with a "park view", but it was not mentioned that the park is over a three-lane street that is very busy. The noise in the room is disturbing. The price is too high for what the hotel offers.
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Date of stay: June 2022
Rooms
Service
Sleep Quality
Room Tip: The rooms that are presented as "park view" don't have a really park view. The...
See more room tips
Helpful
Response from Çirağan Palace Kempinski, Owner at Ciragan Palace Kempinski Istanbul
Responded 1 week ago
Dear Ciragan Guest, Thank you for taking the time to share your comment, following your recent visit. On the other hand, as we pride ourselves on providing guest experiences that are seamless, I am sorry to hear your feedback. Nevertheless, I hope to welcome you back again soon and provide you with the finest Turkish hospitality here at Ciragan Palace Kempinski Istanbul together with my team. Thank you very much. Yours sincerely, Ralph Radtke General Manager
Read more
PRICE RANGE
$576 - $1,611 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
ciragan palace kempinski istanbul hotel istanbul, ciragan palace kempinski hotel istanbul, istanbul ciragan palace kempinski, kempinski istanbul
LOCATION
TurkeyIstanbulBesiktas
NUMBER OF ROOMS
310
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Claim Your Listing Frequently Asked Questions about Ciragan Palace Kempinski Istanbul
Which popular attractions are close to Ciragan Palace Kempinski Istanbul?
Nearby attractions include Galatasaray University (0.2 miles), Le Fumoir (0.06 miles), and Küçük Mecidiye Mosque (0.09 miles).
What are some of the property amenities at Ciragan Palace Kempinski Istanbul?
Some of the more popular amenities offered include an indoor pool, free wifi, and an on-site restaurant.
Which room amenities are available at Ciragan Palace Kempinski Istanbul?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Ciragan Palace Kempinski Istanbul?
Guests can enjoy an on-site restaurant, a lounge, and a poolside bar during their stay.
Is parking available at Ciragan Palace Kempinski Istanbul?
Yes, valet parking is available to guests.
What are some restaurants close to Ciragan Palace Kempinski Istanbul?
Conveniently located restaurants include Tugra Restaurant, Laledan Restaurant, and Aqua.
Are there opportunities to exercise at Ciragan Palace Kempinski Istanbul?
Yes, guests have access to an indoor pool, a fitness center, and a sauna during their stay.
Does Ciragan Palace Kempinski Istanbul have airport transportation?
Yes, Ciragan Palace Kempinski Istanbul offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Ciragan Palace Kempinski Istanbul?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at Ciragan Palace Kempinski Istanbul?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does Ciragan Palace Kempinski Istanbul offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.