Food was amazing and the service was fantastic. Busra was great and made our experience wonderful during dinner. Would 100% recommend everyone to visit Roof 16 during their visit to Istanbul. Can’t wait to have dinner again at Roof 16!
we stayed in a 2 bedrooms loft from 4th of July until 11th , there were a Dance Club on top of us directly , blasting music and high heels until 3 AM every night , who designed this is beyond me ? as an icing on the cake , after the 10th July heavy rains in Istanbul our whole room was leaking water .. never going back here again
From the moment of booking to checking out after a very short one night stay, I can’t recommend this hotel highly enough. Arrived around 10am after our cruise and hoped to leave our luggage until room was ready at 2pm. As we had booked a room with executive club access, we were delighted to be offered early access to the lovely lounge on 16th floor with breakfast. Not much later, we were given our room key. Absolutely stunning room on 8th floor with Bosphorus views. Hard to tear ourselves away from the room but spent some time at the pool then enjoyed lunch in the lobby. Back to executive lounge for complimentary pre dinner drinks and snacks. Getting ready to go for dinner when two ladies from Guest Relations and Reception arrived at our door with balloons and a delicious birthday cake surrounded by chocolates. They knew that I had celebrated my 60th birthday during the cruise and had wanted to add the hotel’s congratulations. Totally bowled over by such a kind gesture. Dinner and a show at Chalet Garden in the hotel grounds followed by cocktails on 16 Roof, the hotel’s roof top bar. What a way to spend the last day of our holiday. The staff went out of their way to make our stay special, an absolute credit to the company. Can’t wait to stay again.…
Definitely the best of the best in Istanbul! The food, the service, the view, the staff — that’s how should it be in a five-star hotel. Especially thanks to Mr. Onuk that served us during our arriving. If you are to get a maximum of the city, Swissotel is your choice.
Hello , everything was perfect . The atmosphere of the hotel and all the employees were quite polite and good bahavior but i would like to specially say thank you to Turkan hanim in the spa she was super kind and nice And everything in the spa was very clean . Regrads Rosa
We came to 16 roof for cocktails. We love it, the service, cocktails music are amazing. The view is the best in the city. Ms. Vesile helped us and everything was wonderful. We will definitely be back and we recommend everyone who is visiting the city!
We love this hotel the stuffs are great, so polite and so helpful and so kind Especially thanks Mr. Ozal for helping us alot to rent a car that took such a long time to negotiate with the car rental company. Thanks for wonderful vacation you make for us.
Always an outstanding, quality experience. Great deal too! Concierge team are the best in the city. Great location for a meeting. Excellent service by staff across the board. Quiet sleep. Great bar and cocktails. Especially thanks to Eray und Emine (Executive Lounge) for the delicious juices and excellent service.
the best part of the hotel was the spa and there was a person whose name was türkam she was unbelievable and the way of she bahave and the way she gave us service it was wonderful. thank you so much please thanks her from me and appriciate her because of her behavior
We first checked in and we had some problems with check in but the reception especially Mr. Ramazan was so kind and helpful everything got solved ASAP. The rooms are so well designed and equipped.. the bathrooms are great! It’s very spacious and amazing (we were 3 people) The room service is amazing and fast! Definitely would come back to it again!
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