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InterContinental Istanbul

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Gumussuyu Mah. Asker Ocagi Cad. No: 1 Taksim, Istanbul 34435 Turkey
COVID-19 update: See the added health and safety measures this property is taking.Read more
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$304
$281
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Free cancellation until 07/18/21
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Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
Traveler (2564)
Room & Suite (914)
Dining (390)
Travel safe during COVID-19
What you can expect during your stay
  • Hand sanitizer available to guests & staff
  • Regularly sanitized high-traffic areas
  • Staff required to regularly wash hands
Updated 11/20/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from InterContinental Istanbul
Updated 11/20/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#204 of 1,985 hotels in Istanbul
Location
Cleanliness
Service
Value
Travelers' Choice
Five-star ambiance at Istanbul's one of the best address and in the heart of the city. InterContinental Istanbul is the ideal base from which to explore this Ottoman capital city's endless historic sites, museums, restaurants, clubs and shops. Located in Taksim,commanding stunning views of the Bosphorus,Taksim,Skyline of Istanbul and the Blue Mosque,the hotel is in a short walk from Dolmabahce Palace and Istanbul Congress Center. Our attentive staff will also point out your desired places.
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Full view
Property amenities
Valet parking
Free internet
Pool
Fitness Center with Gym / Workout Room
Bar / lounge
Walking tours
Nightclub / DJ
Kids stay free
Wifi
Pool / beach towels
Adult pool
Outdoor pool
Fitness / spa locker rooms
Sauna
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Complimentary instant cofffee
Kids' meals
Outdoor dining area
Wine / champagne
Poolside bar
Rooftop bar
Babysitting
Kids pool
Highchairs available
Airport transportation
Car hire
Taxi service
Business Center with Internet Access
Conference facilities
Banquet room
Meeting rooms
Photo copier / fax In business center
Spa
Couples massage
Facial treatments
Foot massage
Full body massage
Hammam
Head massage
Massage
Neck massage
Salon
Steam room
Rooftop terrace
24-hour security
Baggage storage
Concierge
Currency exchange
Executive lounge access
Gift shop
Non-smoking hotel
Shops
ATM on site
Butler service
Doorperson
Umbrella
24-hour check-in
24-hour front desk
Dry cleaning
Laundry service
Ironing service
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Room features
Blackout curtains
Bathrobes
Air conditioning
Desk
Minibar
Flatscreen TV
Sofa bed
Bath / shower
Housekeeping
Interconnected rooms available
Room service
Safe
Seating area
Telephone
Wardrobe / closet
Bottled water
Clothes rack
Iron
Laptop safe
Private bathrooms
Wake-up service / alarm clock
Refrigerator
Electric kettle
Complimentary toiletries
Hair dryer
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Room types
City view
Pool view
Bridal suite
Non-smoking rooms
Suites
Family rooms
Smoking rooms available
Good to know
HOTEL CLASS
HOTEL STYLE
Park View
Great View
Languages Spoken
English, Russian, Spanish, Arabic and 3 more

Location

Full view
100Great for walkers
Grade: 100 out of 100
158Restaurantswithin 0.3 miles
42Attractionswithin 0.3 miles
2,248Reviews44Q+A100Room tips
Traveler rating
  • 1,402
  • 620
  • 164
  • 36
  • 26
Time of year
Traveler type
Language
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  • English
Popular mentions
Silv3rSurfer wrote a review Jan 20
Portland, Oregon19 contributions6 helpful votes
You can walk to Galata tower through Taksim street: the touristy spots are all nearby. During Covid times, I was not allowed to order food from outside: there was a hi tech temperature check I had to go through everytime I cane back in. All the towels and toiletries were wrapped: they even had kits for sanitizing which was different from other hotels. I find that this hotel is a bit on the expensive side but that could just be the location. Breakfast was TL200 because i did not include it in the hotel rate. A bit on the high end but the buffet had almost all items from the clotted cream, fresh juice, hot station for omelettes... etc . I liked the Conrad a bit better but thats in Besiktas and not in a super touristy spot.
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Date of stay: January 2021
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Bmrs wrote a review Jan 5
21 contributions4 helpful votes
We had a terrible experience at Intercontinental Istanbul, because of the unhelpful attitude of Victoria at the reception upon our check out. It would have been a good experience given the courtesy of the rest of the staff. Frontdesk's Ece helped us check in with ease. The concierge and other staff like Kerim(?), Burak, and the security team were all courteous, and made us feel welcome. The room itself is spacious, and has a good view of the Bosphorous strait. The shower has good water pressure. The beddings are conducive to a good night sleep. The hotel's "clean promise" program is appreciated; however, the use of plastic bags for the towels, etc. is unnecessary and wasteful. The clean promise can be executed without wasting such materials. Here's the disappointing end to an otherwise good stay at the hotel. We wanted to leave part of our luggage for storage at the hotel; and planned to re-check in three days later, so we could have dinner again at the Safran restaurant to celebrate New Year's Day. It has to be noted that other IHG hotels in Turkey allowed us to have our luggage stored after check-out; and retrieved a few days later. Victoria refused, citing Covid-19 precautions. She wasn't helpful or sympathetic at all when asked for alternatives. All we could hear from her were "Nos," and "I don't knows." Her poor service mindset and heartless judgment made us decide to NEVER GO BACK to Intercontinental Istanbul. There are other hotels to choose from in the area - Divan (local brand), Hyatt, and Hilton, among others.
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Date of stay: December 2020Trip type: Traveled as a couple
1 Helpful vote
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Response from Victoria Yildirim, Owner at InterContinental Istanbul
Responded 3 weeks ago
Dear Bmmmm Thank you for taking the time to tell us about your experience at InterContinental ISTANBUL. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. Kindly be informed that regarding Covıd -19 pandemic regulations and general hotel standarts, to protect the health of our guests and employees, we are unable to store any luggage for a long period. Again, thank you for choosing InterContinental, and if I can be of assistance to you, please contact me directly. Sincerely, Victoria Yildirim Guest Relations Manger
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JMalgosa wrote a review Dec 2020
Matadepera, Spain217 contributions80 helpful votes
I have just spent two nights at the Intercontinental Istanbul hotel located very close to Taksim square. The hotel it’s rather classic but perfectly maintained. Due to COVID situation there were only few guest but absolutely well treated by all the staff . Special attention to breakfast and restaurants staff . The room is a bit to classic but perfectly kept . Bed comfortable. Only two small things that can be improved before the hotels goes for a room renovation. 1/ There are no plugs available on small table next to the bed. So for instance phone cannot be charged at night and kept at you side. 2/ Room temperature was dificult to adjust in my opinion was a bit too cold . For the rest the hotels is excellent. Next time I hope to be able to enjoy the Spa as it was closed due to government Covid regulations.
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Date of stay: December 2020Trip type: Traveled on business
2 Helpful votes
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Response from Victoria Yildirim, Owner at InterContinental Istanbul
Responded Dec 15, 2020
Dear JMalgo Thank you for sending us your kind feedback after your recent stay with us at InterContinental Istanbul. We are very delighted that you enjoyed your stay with us. Comments like these that enable us to motivate our team to achieve greater heights and our team will be absolutely pleased to know we were able to make your stay a memorable one. It will be our pleasure to welcome you back to our hotel on your next visit to Istanbul in the near future. Kind regards, Victoria Yildirim Guest Relations and Club InterContinental Manager
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Mohamad D wrote a review Nov 2020
Shefar'am, Israel17 contributions7 helpful votes
I visited the hotel from 4/11 to 11/11, on the 15th floor, club room, unfortunately the furniture the room looks very old, and there is nothing different from a regular room, only the view was good. The staff is amazing, they always asked if they needed anything, polite, but, there's a woman named Lily - she's at the reception, and she probably has a managerial role. The two times I asked for something: she was aggressive, impatient ,,, too bad
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Date of stay: November 2020Trip type: Traveled on business
1 Helpful vote
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Response from Victoria Yildirim, Owner at InterContinental Istanbul
Responded Nov 15, 2020
Dear mohamadd455 First of all, I would like to thank you for choosing InterContinental Istanbul for your recent stay with us. Apart from that, I am very grateful to you for taking time to tell us about your recent accommodation period at our property. Please know that we extremely appreciate your feedback towards our hotel and services level. I will definitely share your comments with my colleagues as such comments as yours inspires our employees to deliver upon the guests expectations and needs. At our hotel, it's our goal not only to meet customer expectations, but to exceed them and it's always sad for all our team to see when we did not manage to reach this goal, as we strongly believe that our people create the experience rather than the hotel product. I totally understand your feelings that how much such a disappointment can ruin one's experience and would like to express our sincere apology if we could not meet your expectations. Your thoughts are of great importance to us and allow us to monitor and improve our service continuously evaluating our standards as well as the key to our success. You may rest assured that I had already shared your valuable thoughts between all our management and necessary actions had been taken. We as a hotel definitely had no intention of making any guests' stay disappointing and I wish to thank you again for your valuable comments. Kind Regards, Victoria Yildirim Guest Relations and Club InterContinental Manager
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year062 wrote a review Nov 2020
Kuwait City, Kuwait693 contributions18 helpful votes
The hotel still high recommended, protecting the guests and employee from covid, location very good, employees very nice and helpful, room very clean and good equipment and everything you use packaged by plastic, breakfast due to Covid buffet not there but they serve you on your table as buffet
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Date of stay: November 2020Trip type: Traveled with family
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Response from Victoria Yildirim, Owner at InterContinental Istanbul
Responded Nov 15, 2020
Dear Year062 Thank you for sending us your kind feedback after your recent stay with us at InterContinental Istanbul. We are very delighted that you enjoyed your stay with us. Comments like these that enable us to motivate our team to achieve greater heights and our team will be absolutely pleased to know we were able to make your stay a memorable one. It will be our pleasure to welcome you back to our hotel on your next visit to Istanbul in the near future. Kind regards, Victoria Yildirim Guest Relations and Club InterContinental Manager
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PRICE RANGE
$123 - $329 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
intercontinental istanbul ceylan hotel istanbul
LOCATION
TurkeyIstanbulNew City / Taksim / Beyoglu
NUMBER OF ROOMS
390
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Frequently Asked Questions about InterContinental Istanbul
Which popular attractions are close to InterContinental Istanbul?
Nearby attractions include Vodafone Arena (0.3 miles), Taksim Square (0.3 miles), and Taksim Gezi Park (0.09 miles).
What are some of the property amenities at InterContinental Istanbul?
Some of the more popular amenities offered include a rooftop bar, a pool, and an on-site restaurant.
Which room amenities are available at InterContinental Istanbul?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at InterContinental Istanbul?
Guests can enjoy a rooftop bar, an on-site restaurant, and a lounge during their stay.
Is parking available at InterContinental Istanbul?
Yes, a parking garage, secured parking, and valet parking are available to guests.
What are some restaurants close to InterContinental Istanbul?
Conveniently located restaurants include Hafiz Mustafa 1864, Falafel House, and Fiore Italian Restaurant - Pizzeria.
Are there opportunities to exercise at InterContinental Istanbul?
Yes, guests have access to a pool, a fitness center, and a sauna during their stay.
Does InterContinental Istanbul have an airport shuttle?
Yes, InterContinental Istanbul offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at InterContinental Istanbul?
Yes, dry cleaning and laundry service are offered to guests.
Does InterContinental Istanbul offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.
Which languages are spoken by the staff at InterContinental Istanbul?
The staff speaks multiple languages, including English, Spanish, German, Russian, Arabic, Turkish, and Ukrainian.