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InterContinental Istanbul

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Gumussuyu Mah. Asker Ocagi Cad. No: 1 Taksim, Istanbul 34435 Turkey
COVID-19 update: See the added health and safety measures this property is taking.Read more
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Traveler (2575)
Room & Suite (920)
Dining (390)
Travel safe during COVID-19
What you can expect during your stay
  • Hand sanitizer available to guests & staff
  • Regularly sanitized high-traffic areas
  • Staff required to regularly wash hands
Updated 11/20/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from InterContinental Istanbul
Updated 11/20/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#210 of 2,002 hotels in Istanbul
Location
Cleanliness
Service
Value
Travelers' Choice
Five-star ambiance at Istanbul's one of the best address and in the heart of the city. InterContinental Istanbul is the ideal base from which to explore this Ottoman capital city's endless historic sites, museums, restaurants, clubs and shops. Located in Taksim,commanding stunning views of the Bosphorus,Taksim,Skyline of Istanbul and the Blue Mosque,the hotel is in a short walk from Dolmabahce Palace and Istanbul Congress Center. Our attentive staff will also point out your desired places.
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Full view
Property amenities
Valet parking
Free internet
Pool
Fitness Center with Gym / Workout Room
Bar / lounge
Walking tours
Nightclub / DJ
Kids stay free
Wifi
Pool / beach towels
Adult pool
Outdoor pool
Fitness / spa locker rooms
Sauna
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Complimentary instant cofffee
Kids' meals
Outdoor dining area
Wine / champagne
Poolside bar
Rooftop bar
Babysitting
Kids pool
Highchairs available
Airport transportation
Car hire
Taxi service
Business Center with Internet Access
Conference facilities
Banquet room
Meeting rooms
Photo copier / fax In business center
Spa
Couples massage
Facial treatments
Foot massage
Full body massage
Hammam
Head massage
Massage
Neck massage
Salon
Steam room
Rooftop terrace
24-hour security
Baggage storage
Concierge
Currency exchange
Executive lounge access
Gift shop
Non-smoking hotel
Shops
ATM on site
Butler service
Doorperson
Umbrella
24-hour check-in
24-hour front desk
Dry cleaning
Laundry service
Ironing service
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Room features
Blackout curtains
Bathrobes
Air conditioning
Desk
Minibar
Flatscreen TV
Sofa bed
Bath / shower
Housekeeping
Interconnected rooms available
Room service
Safe
Seating area
Telephone
Wardrobe / closet
Bottled water
Clothes rack
Iron
Laptop safe
Private bathrooms
Wake-up service / alarm clock
Refrigerator
Electric kettle
Complimentary toiletries
Hair dryer
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Room types
City view
Pool view
Bridal suite
Non-smoking rooms
Suites
Family rooms
Smoking rooms available
Good to know
HOTEL CLASS
HOTEL STYLE
Park View
Great View
Languages Spoken
English, Russian, Spanish, Arabic and 3 more

Location

Full view
100Great for walkers
Grade: 100 out of 100
157Restaurantswithin 0.3 miles
42Attractionswithin 0.3 miles
2,251Reviews44Q+A100Room tips
Traveler rating
  • 1,403
  • 620
  • 165
  • 37
  • 26
Time of year
Traveler type
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Popular mentions
ZenHealer7 wrote a review Feb 1
Asheville, North Carolina2,335 contributions1,448 helpful votes
After many years of being loyal to the IHG Priority Club as a Spire Elite member, I have finally decided to give it up and recently moved my hotel loyalty to Marriott Bonvoy. I stayed here in Nov 2020 for a week. The Hotel was a ghost town and totally empty. Yet, they did not bother to upgrade me. My reservation was for a standard room and when I asked to be upgraded, they moved me from the same type of room two floors higher, claiming it was a Deluxe Room. The room and the view was exactly the same as the "Standard" room. It is a huge hotel with numerous suites and larger rooms but like always, the IHG hotels are extremely stingy when it comes to upgrades. They will never do it voluntarily and when asked, they will try to be cute as they were here. And do they offer lounge access or breakfast to their most loyal guests? Of course not. At no IHG hotel in the world. By contrast, Marriott provides complimentary breakfast for its Gold and Platinum members even if the rate does not include breakfast and I have always managed to get a proper upgrade to a suite. My experience here is not isolated, it has been so at every IHG property all over the world. Good bye IHG Priority Club. The room here reminded me of Holiday Inn where I could have stayed at half the rate or even the Crowne Plaza. It was dated and generic from 20 years ago with old style bathroom and fixtures. The breakfast offered was TL 220 which is almost $50 which was more than 50% of my room rate. I declined of course. There are ample places around the neighborhood to have breakfast at a fraction of this cost. Victoria was in charge of the Front Desk and was not too interested in doing anything special for a Spire member. So be it. Never again will I be staying here. Finally, my dear Victoria, please do not bother to respond to this review with your generic, patronizing reply that you write to every review here. If you have nothing original to say, do not bother.
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Date of stay: November 2020
Location
Service
Sleep Quality
1 Helpful vote
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Response from Victoria Yildirim, Owner at InterContinental Istanbul
Responded 3 weeks ago
Dear ZenHealer7 Thank you for choosing InterContinental Istanbul for your November visit to Istanbul and for taking the time to share your valuable feedback with us. I do regret to read that you were not wholly satisfied with your experience, in particular your room upgrade, free breakfast and free Club InterContinental Lounge access. When staying on Standard room booking, in line with the IHG Rewards Club Terms & Conditions, the Club Lounge access or free breakfast unfortunately is not an associated privilege for any members. I do regret that you did not like the room upgrade and on a future visit please do not hesitate to let us know your preferences for your comfort. Here at the InterContinental Istanbul we do highly value our members and I do sincerely regret that you did not feel that this was the case. Your comments will be shared with the teams. I hope that we will have the pleasure of welcoming you again. Kind Regards, Victoria Yildirim Guest Relations and Club InterContinental Manager
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Khudai wrote a review Jan 2021
Karachi, Pakistan284 contributions93 helpful votes
We moved here from Sultanate Area and stayed 05 Nights it was excellent stay Rooms were very specious comfortable staff was very helpful and courteous very professional and location of Hotel is very good just 05 Minutes walk for Istaqlal street We use to buy Turkish Kabibs by the street highly recommended for families..
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Date of stay: January 2021Trip type: Traveled with family
1 Helpful vote
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Response from Victoria Yildirim, Owner at InterContinental Istanbul
Responded 3 weeks ago
Dear Khudai Thank you for sending us your kind feedback after your recent stay with us at InterContinental Istanbul. We are very delighted that you enjoyed your stay with us. Thank you very much on commenting our rooms and staff. Comments like these that enable us to motivate our team to achieve greater heights and our team will be absolutely pleased to know we were able to make your stay a memorable one. It will be our pleasure to welcome you back to our hotel on your next visit to Istanbul in the near future. Kind regards, Victoria Yildirim Guest Relations and Club InterContinental Manager
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Silv3rSurfer wrote a review Jan 2021
Portland, Oregon19 contributions6 helpful votes
You can walk to Galata tower through Taksim street: the touristy spots are all nearby. During Covid times, I was not allowed to order food from outside: there was a hi tech temperature check I had to go through everytime I cane back in. All the towels and toiletries were wrapped: they even had kits for sanitizing which was different from other hotels. I find that this hotel is a bit on the expensive side but that could just be the location. Breakfast was TL200 because i did not include it in the hotel rate. A bit on the high end but the buffet had almost all items from the clotted cream, fresh juice, hot station for omelettes... etc . I liked the Conrad a bit better but thats in Besiktas and not in a super touristy spot.
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Date of stay: January 2021
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Response from Victoria Yildirim, Owner at InterContinental Istanbul
Responded 3 weeks ago
Dear Silv3rSurfer Thank you for choosing to stay with us among your many lodging options, and we appreciate your willingness to share your feedback I am glad to learn that you found our location great. It is with regret though learning that our rooms, amenities and breakfast price did not meet your expectations. We'll certainly pass this feedback over to our team as a material in our continued effort to be better. After all, our goal is to give our guests a unique experience and ensure our guests' travels are always inspiring. We'll be delighted to welcome you back so we can have another opportunity to provide you a refined hotel experience. Kindly be informed that regarding Covıd -19 pandemic regulations and general hotel standards, to protect the health of our guests, we are unable to accept any food from outside It will be our pleasure to welcome you back to our hotel on your next visit to Istanbul in the near future. Kind regards, Victoria Yildirim Guest Relations and Club InterContinental Manager
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Bmrs wrote a review Jan 2021
24 contributions4 helpful votes
We had a terrible experience at Intercontinental Istanbul, because of the unhelpful attitude of Victoria at the reception upon our check out. It would have been a good experience given the courtesy of the rest of the staff. Frontdesk's Ece helped us check in with ease. The concierge and other staff like Kerim(?), Burak, and the security team were all courteous, and made us feel welcome. The room itself is spacious, and has a good view of the Bosphorous strait. The shower has good water pressure. The beddings are conducive to a good night sleep. The hotel's "clean promise" program is appreciated; however, the use of plastic bags for the towels, etc. is unnecessary and wasteful. The clean promise can be executed without wasting such materials. Here's the disappointing end to an otherwise good stay at the hotel. We wanted to leave part of our luggage for storage at the hotel; and planned to re-check in three days later, so we could have dinner again at the Safran restaurant to celebrate New Year's Day. It has to be noted that other IHG hotels in Turkey allowed us to have our luggage stored after check-out; and retrieved a few days later. Victoria refused, citing Covid-19 precautions. She wasn't helpful or sympathetic at all when asked for alternatives. All we could hear from her were "Nos," and "I don't knows." Her poor service mindset and heartless judgment made us decide to NEVER GO BACK to Intercontinental Istanbul. There are other hotels to choose from in the area - Divan (local brand), Hyatt, and Hilton, among others.
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Date of stay: December 2020Trip type: Traveled as a couple
1 Helpful vote
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Response from Victoria Yildirim, Owner at InterContinental Istanbul
Responded Jan 6, 2021
Dear Bmmmm Thank you for taking the time to tell us about your experience at InterContinental ISTANBUL. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. Kindly be informed that regarding Covıd -19 pandemic regulations and general hotel standarts, to protect the health of our guests and employees, we are unable to store any luggage for a long period. Again, thank you for choosing InterContinental, and if I can be of assistance to you, please contact me directly. Sincerely, Victoria Yildirim Guest Relations Manger
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JMalgosa wrote a review Dec 2020
Matadepera, Spain217 contributions82 helpful votes
I have just spent two nights at the Intercontinental Istanbul hotel located very close to Taksim square. The hotel it’s rather classic but perfectly maintained. Due to COVID situation there were only few guest but absolutely well treated by all the staff . Special attention to breakfast and restaurants staff . The room is a bit to classic but perfectly kept . Bed comfortable. Only two small things that can be improved before the hotels goes for a room renovation. 1/ There are no plugs available on small table next to the bed. So for instance phone cannot be charged at night and kept at you side. 2/ Room temperature was dificult to adjust in my opinion was a bit too cold . For the rest the hotels is excellent. Next time I hope to be able to enjoy the Spa as it was closed due to government Covid regulations.
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Date of stay: December 2020Trip type: Traveled on business
2 Helpful votes
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Response from Victoria Yildirim, Owner at InterContinental Istanbul
Responded Dec 15, 2020
Dear JMalgo Thank you for sending us your kind feedback after your recent stay with us at InterContinental Istanbul. We are very delighted that you enjoyed your stay with us. Comments like these that enable us to motivate our team to achieve greater heights and our team will be absolutely pleased to know we were able to make your stay a memorable one. It will be our pleasure to welcome you back to our hotel on your next visit to Istanbul in the near future. Kind regards, Victoria Yildirim Guest Relations and Club InterContinental Manager
Read more
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PRICE RANGE
$123 - $329 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
intercontinental istanbul ceylan hotel istanbul
LOCATION
TurkeyIstanbulNew City / Taksim / Beyoglu
NUMBER OF ROOMS
390
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Frequently Asked Questions about InterContinental Istanbul
Which popular attractions are close to InterContinental Istanbul?
Nearby attractions include Vodafone Arena (0.3 miles), Taksim Square (0.3 miles), and Taksim Gezi Park (0.09 miles).
What are some of the property amenities at InterContinental Istanbul?
Some of the more popular amenities offered include a rooftop bar, a pool, and an on-site restaurant.
Which room amenities are available at InterContinental Istanbul?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at InterContinental Istanbul?
Guests can enjoy a rooftop bar, an on-site restaurant, and a lounge during their stay.
Is parking available at InterContinental Istanbul?
Yes, a parking garage, secured parking, and valet parking are available to guests.
What are some restaurants close to InterContinental Istanbul?
Conveniently located restaurants include Hafiz Mustafa 1864, Falafel House, and Fiore Italian Restaurant - Pizzeria.
Are there opportunities to exercise at InterContinental Istanbul?
Yes, guests have access to a pool, a fitness center, and a sauna during their stay.
Does InterContinental Istanbul have an airport shuttle?
Yes, InterContinental Istanbul offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at InterContinental Istanbul?
Yes, dry cleaning and laundry service are offered to guests.
Does InterContinental Istanbul offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.
Which languages are spoken by the staff at InterContinental Istanbul?
The staff speaks multiple languages, including English, Spanish, German, Russian, Arabic, Turkish, and Ukrainian.