InterContinental Istanbul
2,278 reviews
#220 of 2,237 Hotels in Istanbul
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Gumussuyu Mah. Asker OcagI Cad. No: 1, Istanbul 34435 Turkey
COVID-19 update: See the added health and safety measures this property is taking.Read more
Lowest prices for your stay
$303
$261
Free cancellation until 12/25/21
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Full view
View all photos (3,018)3,018
Room & Suite (932)
Dining (395)
What is Travelers’ Choice?
Tripadvisor gives a Travelers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travelers and are ranked within the top 10% of properties on Tripadvisor.
Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
- Hand sanitizer available to guests & staff
- Regularly sanitized high-traffic areas
- Staff required to regularly wash hands
Updated 11/20/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from InterContinental Istanbul
More questions?
Updated 11/20/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
About
#220 of 2,243 hotels in Istanbul
Location
Cleanliness
Service
Value
Travelers' Choice
Five-star ambiance at Istanbul's one of the best address and in the heart of the city. InterContinental Istanbul is the ideal base from which to explore this Ottoman capital city's endless historic sites, museums, restaurants, clubs and shops. Located in Taksim,commanding stunning views of the Bosphorus,Taksim,Skyline of Istanbul and the Blue Mosque,the hotel is in a short walk from Dolmabahce Palace and Istanbul Congress Center. Our attentive staff will also point out your desired places.
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Property amenities
Valet parking
Free internet
Pool
Fitness Center with Gym / Workout Room
Bar / lounge
Walking tours
Nightclub / DJ
Kids stay free
Wifi
Pool / beach towels
Outdoor pool
Fitness / spa locker rooms
Sauna
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Complimentary instant cofffee
Kids' meals
Outdoor dining area
Wine / champagne
Poolside bar
Rooftop bar
Babysitting
Kids pool
Highchairs available
Airport transportation
Car hire
Taxi service
Business Center with Internet Access
Conference facilities
Banquet room
Meeting rooms
Photo copier / fax In business center
Spa
Couples massage
Facial treatments
Foot massage
Full body massage
Hammam
Head massage
Massage
Neck massage
Salon
Steam room
Rooftop terrace
24-hour security
Baggage storage
Concierge
Currency exchange
Executive lounge access
Gift shop
Non-smoking hotel
Shops
ATM on site
Butler service
Doorperson
Umbrella
24-hour check-in
24-hour front desk
Dry cleaning
Laundry service
Ironing service
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Room features
Blackout curtains
Bathrobes
Air conditioning
Desk
Minibar
Flatscreen TV
Sofa bed
Bath / shower
Housekeeping
Interconnected rooms available
Room service
Safe
Seating area
Telephone
Wardrobe / closet
Bottled water
Clothes rack
Iron
Laptop safe
Private bathrooms
Wake-up service / alarm clock
Refrigerator
Electric kettle
Complimentary toiletries
Hair dryer
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Room types
Ocean view
City view
Pool view
Bridal suite
Non-smoking rooms
Suites
Family rooms
Smoking rooms available
Good to know
HOTEL CLASS
HOTEL STYLE
Park View
Great View
Languages Spoken
English, Russian, Spanish, Arabic and 3 more
Location
Full view
100Great for walkers
Grade: 100 out of 100
162Restaurantswithin 0.3 miles
43Attractionswithin 0.3 miles
Contact
Gümüşsuyu Mah. Asker Ocağı Cad. No: 1, Istanbul 34435 Turkey
Name/address in local language
Getting there
TaksimIstanbul Metro5 min
Rental CarsSee rental cars from $15/day
2278Reviews44Q+A100Room tips
Reviews
Traveler rating
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Popular mentions
This hotel impressed me. The customer service is top notch with a friendly staff that make you feel at home. The breakfast was excellent; the food selection and quality was unmatched. The spa was spectacular: I had the Turkish Hamam with a 1 hour massage and the experience was amazing. The City Limits Sky Bar was very good providing quality drinks & snacks with a spectacular view of the Bosphorus and Istanbul. The location is on Taksim Square with Istaqlal Street only 10 minutes away by walking. Will definitely stay here again.
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Date of stay: September 2021
Helpful
Very bad service and the staff are not service oriented, I don’t recommend VIPs to stay in this hotel! The Guest relations manager is snobbish and very arrogant !!!! If I don’t have my reservation documentation with me I will have too many surprises in my rooms and for what I paid for. Be cautious and always always have your booking documents with you, otherwise the hotel will be using you to the max.
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Date of stay: September 2021Trip type: Traveled with family
Helpful
Response from Victoria Yildirim, Owner at InterContinental Istanbul
Responded 5 days ago
Dear Wander43799706272 First of all, I would like to thank you for choosing InterContinental Istanbul for your recent stay with us. Apart from that, I am very grateful to you for taking time to tell us about your recent accommodation period at our property. Please know that we extremely appreciate your feedback towards our hotel and services level. At our hotel, it's our goal not only to meet customer expectations, but to exceed them and it's always sad for all our team to see when we did not manage to reach this goal, as we strongly believe that our people create the experience rather than the hotel product. Your thoughts are of great importance to us and allow us to monitor and improve our service continuously evaluating our standards as well as the key to our success. Kind Regards, Victoria Yildirim Guest Relations and Club InterContinental Manager
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Very bad service.. we booked a deluxe room and was promised to be upgraded on arrival… room was least described as standard, bathroom was very old and not enough for one person …front desk and guest relations manager was mean and lack basic knowledge of intercontinental policy around the world.. prices through booking.com was with much cheaper prices than for IHG card holder!!! The worse service and experience
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Date of stay: September 2021Trip type: Traveled with friends
Room Tip: No privilege at all for IHG card members… expensive prices and bad service…
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1 Helpful vote
Helpful
Response from Victoria Yildirim, Owner at InterContinental Istanbul
Responded 5 days ago
Dear Raina O First of all, I would like to thank you for choosing InterContinental Istanbul for your recent stay with us. Apart from that, I am very grateful to you for taking time to tell us about your recent accommodation period at our property. Please know that we extremely appreciate your feedback towards our hotel and services level. At our hotel, it's our goal not only to meet customer expectations, but to exceed them and it's always sad for all our team to see when we did not manage to reach this goal, as we strongly believe that our people create the experience rather than the hotel product. Your thoughts are of great importance to us and allow us to monitor and improve our service continuously evaluating our standards as well as the key to our success. Kind Regards, Victoria Yildirim Guest Relations and Club InterContinental Manager
Read more
+1
The hotel is not new at all, and you can feel it in everything - interiors of common areas, room decoration, wellness area. Everything is already old. At the same time, everything is clean, the service is excellent, the bed is comfortable. I had a lovely club room overlooking the Bosphorus. And the view from the top floor, where the bar and restaurant is located, is simply breathtaking. Two main drawbacks that bothered me a lot - a broken air conditioner control panel, which made it very noisy and interfered with sleep (if you open the windows, it is even noisier), a very long service at breakfast.
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Date of stay: September 2021Trip type: Traveled on business
Value
Service
Sleep Quality
Helpful
Response from Victoria Yildirim, Owner at InterContinental Istanbul
Responded 2 weeks ago
Dear Alexei_K First of all, I would like to thank you for choosing InterContinental Istanbul for your recent stay with us. Apart from that, I am very grateful to you for taking time to tell us about your recent accommodation period at our property. Please know that we extremely appreciate your feedback towards our hotel and services level. At our hotel, it's our goal not only to meet customer expectations, but to exceed them and it's always sad for all our team to see when we did not manage to reach this goal, as we strongly believe that our people create the experience rather than the hotel product. I totally understand your feelings that how much such a disappointment can ruin one's experience. Your thoughts are of great importance to us and allow us to monitor and improve our service continuously evaluating our standards as well as the key to our success. Kind Regards, Victoria Yildirim Guest Relations and Club InterContinental Manager
Read more
Very very bad experience, There are many bed bugs that lead to pimples , machine of caffe notre working , alors of things in the room no working , la chambre very dirty, Je me suis plaigne à la réception, aucu repeat aucun effort ni un geste commercial
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Date of stay: September 2021Trip type: Traveled as a couple
Room Tip: A fuir
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2 Helpful votes
Helpful
Response from Victoria Yildirim, Owner at InterContinental Istanbul
Responded 2 weeks ago
Dear Emmahusset First of all, I would like to thank you for choosing InterContinental Istanbul for your recent stay with us. Apart from that, I am very grateful to you for taking time to tell us about your recent accommodation period at our property. Please know that we extremely appreciate your feedback towards our hotel and services level. At our hotel, it's our goal not only to meet customer expectations, but to exceed them and it's always sad for all our team to see when we did not manage to reach this goal, as we strongly believe that our people create the experience rather than the hotel product. I totally understand your feelings that how much such a disappointment can ruin one's experience. Your thoughts are of great importance to us and allow us to monitor and improve our service continuously evaluating our standards as well as the key to our success. Kind Regards, Victoria Yildirim Guest Relations and Club InterContinental Manager
Read more
PRICE RANGE
$123 - $329 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
intercontinental istanbul ceylan hotel istanbul
LOCATION
TurkeyIstanbulNew City / Taksim / Beyoglu
NUMBER OF ROOMS
390
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Claim Your Listing Frequently Asked Questions about InterContinental Istanbul
Which popular attractions are close to InterContinental Istanbul?
Nearby attractions include Vodafone Arena (0.3 miles), Taksim Square (0.3 miles), and Taksim Gezi Park (0.09 miles).
What are some of the property amenities at InterContinental Istanbul?
Some of the more popular amenities offered include a rooftop bar, a pool, and an on-site restaurant.
Which room amenities are available at InterContinental Istanbul?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at InterContinental Istanbul?
Guests can enjoy a rooftop bar, an on-site restaurant, and a lounge during their stay.
Is parking available at InterContinental Istanbul?
Yes, a parking garage, secured parking, and valet parking are available to guests.
What are some restaurants close to InterContinental Istanbul?
Conveniently located restaurants include Hafiz Mustafa 1864, Falafel House, and Fiore Italian Restaurant - Pizzeria.
Are there opportunities to exercise at InterContinental Istanbul?
Yes, guests have access to a pool, a fitness center, and a sauna during their stay.
Does InterContinental Istanbul have an airport shuttle?
Yes, InterContinental Istanbul offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at InterContinental Istanbul?
Yes, dry cleaning and laundry service are offered to guests.
Does InterContinental Istanbul offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.
Which languages are spoken by the staff at InterContinental Istanbul?
The staff speaks multiple languages, including English, Spanish, German, Russian, Arabic, Turkish, and Ukrainian.