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Hayriye Hanim Konagi Hotel

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Demirtas Mah.Hayriye Hanim Sok.No:19, Istanbul 34116 Turkey
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Free cancellation until 11/27/21
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Traveler (539)
Room & Suite (292)
Dining (46)
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About

#173 of 2,259 hotels in Istanbul
Location
Cleanliness
Service
Value
Travelers' Choice
HHK Hotel Hayriye Hanim Konagi was built in 1850 and it is an original Ottoman mansion house.
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Property amenities
Free High Speed Internet (WiFi)
Pool
Free breakfast
Airport transportation
Business Center with Internet Access
Rooftop terrace
Baggage storage
24-hour front desk
Wifi
Rooftop pool
Outdoor pool
Restaurant
Breakfast buffet
Concierge
Sun terrace
Express check-in / check-out
Laundry service
Shoeshine
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Room features
Room service
Safe
VIP room facilities
Flatscreen TV
Room types
Ocean view
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Historic Hotel
Residential Neighborhood
Languages Spoken
English, Turkish

Location

Full view
96Great for walkers
Grade: 96 out of 100
58Restaurantswithin 0.3 miles
16Attractionswithin 0.3 miles
748Reviews4Q+A100Room tips
Traveler rating
  • 569
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  • 29
  • 13
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benoit m wrote a review Sep 2021
Gaillard, France146 contributions58 helpful votes
Our room and the bathroom was really small and extremely dirty. We found some hairs in the sink and s*** in the toilet really !! Towels not clean as well. When we complain at the reception , they didn’t do anything. My wife has to buy some cleaning tissue to clean herself the bathroom. The surrounding of the hotel is a disaster , like extremely dirty and old building looks like a garbage. The view is quiet nice if you forget the metro is literally downstairs of the hotel and really loud. We had a terrible stay there. Not going in the swimming pool for 4 days because cats and pigeon drinking there and alway in the shadow. The only time we wanted to go to the pool the reception said they have no towel to provide us I can’t believed this hotel is still opened. The terrasse with the view is opening only from 10.30am to 10.30 pm so if you’re visiting Istanbul during the day and eating outside you can’t almost never use it. One time , I asked the reception for wine glasses to finish the bottle of wine I bought at the hotel and the guy said no , only drinks from hotel allowed !! Had to justify myself to get glasses ! Thanks god !! I understand why they charge me for the 4 nights at the checkin , otherwise we don’t wanted to stay there 5 more minutes. Only a small sorry for all this troubles is clearly not enough. Only the breakfast is acceptable except the coffee , tea and juices not fresh This is a disaster Please of you read this. BOOK SOMEWHERE ELSE
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Date of stay: September 2021Trip type: Traveled as a couple
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CruzanCoast wrote a review Sep 2021
Fairfax, Virginia105 contributions1 helpful vote
Historic property with amazing views of the Golden Horn, mosques, historic towers, and the cityscape of Istanbul. The hotel staff were super helpful and friendly. Loved the breakfast. Authentic experience of Istanbul.
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Date of stay: September 2021
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Juning L wrote a review Sep 2021
Paris, France11 contributions8 helpful votes
+1
One star is too much for them! I’m writing this with blood 🩸 of my baby and tears! Parents, mothers, be careful! This is 💥NOT 💥a hotel suitable for babies or children! I booked the HHK Hotel Istanbul ( Demirtaş Mah, Hayriye Hanım Sk. No:19, 34421 Fatih/İstanbul,) from 03/Sep/2021 to 09/Sep/2021 for 6 nights. I noticed them by phone that i had a baby of 16 months and asked them to put a baby bed in my room. They agreed without warning me that this hotel is too old and dangerous for babies to live. And on their website there was no notice neither. When we arrived the hotel, I wanted to take a shower for the baby. There’s no bathtub so I had to put the baby inside of the shower room first and took off my clothes outside of shower room (just one step close) and always kept an eye on him. The baby can stand very stable already. The shower room has a sliding door. So the baby was just trying carefully to slide the door to open and close it. It took me maybe only 30 seconds to prepare myself and just when I was about to step into the shower room, suddenly the left door of the shower room FELL OFF totally and all the glasses were broken into pieces and rained down on the poor baby!!! I immediately took him up but unfortunately he already injured by the falling sharp glasses and started to bleed. And the glasses got into my slippers and cut my toe to bleed too. (I didn’t take picture of myself). We checked the baby and call the reception right away. The best out of the worst, there were no glasses cut into the flesh of my baby and nothing got into his eyes, month or hairs. But his arms, back, toes and fingers are all cut by the glasses and start to bleed. There were a lot of blood! But since the wounds are all on the surface so we just simply disinfect and didn’t go to hospital. I don’t want the baby to suffer even more unnecessarily. We were really LUCKY but it doesn’t mean worse won’t happen! I can’t imagine if the frame of the door fell and hit the head of the baby or what would happen if I wasn’t quick enough to save him! But the worst was just beginning for that night! When the reception man came, we wanted to discuss the solution for this terrible accident. I really didn’t expect that the hotel treated us with NO BASIC HUMANITY ! There was not even a single word of apology, don’t even mention any geste of compensation! My boy cried like hell and the floor is fully covered with sharp broken glasses. But the reception man walked in without any facial expression, like nothing happened or like he saw this scene every day! The only thing he proposed was to clean the inside of the shower room with a broom! And he refused to clean thoroughly the outside carpet even though there were still broken pieces on the floor. The most INHUMAN thing he said to me was, I quote, “This is not the hotel’s responsibility. It’s you who doesn’t know how to take care of your baby.” That was super late and the baby was extremely tired, sleepy and also in pain! So I obliged to put the baby to sleep immediately first. Then we patiently asked the hotel to at least switch the room for us. He only offered to open another room for us to take shower or we can choose to sleep in that room only for that night and we had to return to this room tomorrow under the risque to step on the remaining broken glasses!!!!!!! Until then, we still couldn’t contact the manager of the hotel. The next day morning, we finally can contact the hotel manager. We demande our right for a reasonable compensation. After a long conversation between him and my husband (who is Turkish), he proposed to refund us only for 5 nights (255euros) if we won’t live there anymore, but we still need to pay the night we lived. And if we decided to stay in their hotel, then we need to pay the whole amount and there won’t be any compensations because he also said that the hotel refused to take any responsibility for this accident and they won’t even change us to another room!!!! Can anyone believe it? And he also told us to feel free to sue them or post anything we like on any social media! He said :” There’s no way that you can defend your right in Turkey! And you ruined my vacation. I’m doing you a favour to talk to you!”, like a REAL SCAMP! He left us no choice than moving out. So we had to look for another hotel in a hurry on the spot! It was about 14:30 already. Then I realised that I didn’t have any written proof of this 5 nights refund. I went back to call the manager again. Unexpectedly he became furious and he said:” Now we only refund you for 4 nights because you didn’t check out before 12:00.” If this is not a SWINDLE, then I don’t know what it is!!!!!!! When I just stepped out of the hotel, I found out that my reservation on booking.com became “CANCELED”, and I received an email from booking .com asking me if I was NO SHOW (didn’t present) in this hotel! They just erased my traces to prevent me from telling all the truth on booking.com! I called the Client Service and they told me that they could do nothing even though I have all the pictures and videos to prove that I’ve actually lived there!!! What a JOKE! From the beginning to the end of this accident, the attitude of EVERYONE in HHK Hotel Istanbul was super rude and inhuman! I didn’t get any apology or compensation until now!
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Date of stay: September 2021
Value
Cleanliness
Service
Room Tip: Tous les chambres sont humides et avec des puces! La porte de SdB est rouillée et super fragile!
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Irma Luque wrote a review Jul 2021
North Arlington, New Jersey4 contributions
+1
I couldn’t have selected a better hotel while staying in Istanbul. It is worth more of what you are paying for. I stayed with my boyfriend, my best friend, her sister, my sister, aunt, and other 2 of their friends, they were all delighted with this place. It is located at the heart of the city, walking distance to the bazaar and other key places like restaurants and stores and short driving distance to key places. The service provided was outstanding, Enes and Nur were the absolute best, as well as the rest of the staff members (which I don’t remember their names) they were all very helpful and always had the best attitude towards anything. I think this hotel has the best view of the city, it has a nice pool and also a good breakfast. The room i got was not big, but good enough for two people. Also it is located in a very steep hill, so when you come back walking, it will be like a 5 min cardio, which we didn’t mind. Next time I’m back at Istanbul, i am definitely staying there again.
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Date of stay: June 2021Trip type: Traveled as a couple
Room Tip: If you don’t mind a 5 min walk in a steep hill, you should be good
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Victoria wrote a review Oct 2020
St-Jean-Cap-Ferrat, France2 contributions1 helpful vote
The hotel is located in a historic house and offers a unique panoramic view. Why no one is speaking about this gem! It is un *** belivably amazing! I have a thousand pictures of the view as it is truly astonishing. Also the hospitality is superb, they really do the best for you, but not in a way of a 5 star hotel where you find a high level of standardised policies. Rather they go out of the way to help you and make it a real personal relationship. I highly recommend this hotel to people like me - who like to explore the city in unique hotels with a personal touch, I would say people who appreciate this wonderful emotions of getting to know true Istanbul. Exceptional. Warmest memories.
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Date of stay: November 2019Trip type: Traveled with family
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PRICE RANGE
$40 - $80 (Based on Average Rates for a Standard Room)
LOCATION
TurkeyIstanbulGrand Bazaar
NUMBER OF ROOMS
21
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Frequently Asked Questions about Hayriye Hanim Konagi Hotel
Which popular attractions are close to Hayriye Hanim Konagi Hotel?
Nearby attractions include Suleymaniye Mosque (0.2 miles), Tomb of Hurrem Sultan (0.1 miles), and Ahi Ahmet Celebi Cami (0.2 miles).
What are some of the property amenities at Hayriye Hanim Konagi Hotel?
Some of the more popular amenities offered include free wifi, free breakfast, and a pool.
What food & drink options are available at Hayriye Hanim Konagi Hotel?
Guests can enjoy free breakfast and an on-site restaurant during their stay.
What are some restaurants close to Hayriye Hanim Konagi Hotel?
Conveniently located restaurants include Lezzet-i Sark, Altan Sekerleme, and Erzincanli Ali Baba.
Are there opportunities to exercise at Hayriye Hanim Konagi Hotel?
Yes, guests have access to a pool during their stay.
Does Hayriye Hanim Konagi Hotel have an airport shuttle?
Yes, Hayriye Hanim Konagi Hotel offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Is Hayriye Hanim Konagi Hotel located near the city center?
Yes, it is 0.7 miles away from the center of Istanbul.
Which languages are spoken by the staff at Hayriye Hanim Konagi Hotel?
The staff speaks multiple languages, including English and Turkish.
Are there any historical sites close to Hayriye Hanim Konagi Hotel?
Many travelers enjoy visiting Hagia Sophia Mosque (1.1 miles), Basilica Cistern (1.1 miles), and Historic Areas of Istanbul (1.1 miles).
Does Hayriye Hanim Konagi Hotel have any great views?
Yes, guests often enjoy the harbor view available here.