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Cheaper
Average
Higher
About
4.5
#195 of 2,240 hotels in Istanbul
Location
4.8
Cleanliness
4.7
Service
4.4
Value
4.2
Tripadvisor gives a Travelers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travelers and are ranked within the top 10% of properties on Tripadvisor.
Located in the historical Sultanahmet district of Istanbul's old city, this hotel is only 500 metres from the Blue Mosque. Innova Sultanahmet Istanbul offers luxurious accommodation, spa centre, panoramic rooftop terrace and free Wi-Fi throughout the hotel. The comfortable rooms of Innova are well proportioned, elegantly decorated and have tasteful modern furniture. They all feature extra large beds, air conditioning, LED TV, minibar, complimentary tea and coffee making facilities, en-suite shower room finished in full marble and with most rooms enjoying a private balcony. Guests can enjoy a rich breakfast buffet in the morning with both traditional Turkish and continental cuisine on offer. Meals are served during lunch and dinner at our à la carte Revan Restaurant and our Mey Bar and Lobby Bar offer both alcoholic and soft drinks. The spa centre of Innova Sultanahmet Istanbul offers a fitness room, a traditional Turkish bath, a sauna room and spa treatments including massage. There is a conference/meeting room with capacity for 100 people and there is also a cinema room on site. The hotel is just 800 metres from the Topkapi Palace and 600 metres from Hagia Sophia. Cemberlitas Tram Stop is only 100 metres from the hotel, offering easy access to many other sites of interest in Istanbul.
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
HOTEL STYLE
Mid-range
Modern
Languages Spoken
English, Russian, Arabic, German and 1 more
Location
Piyer Loti Cad. No:6-8, Istanbul 34122 Türkiye
Name/address in local language
Innova Sultanahmet Hotel
583 reviews
Getting there
Great for walkers
Places to stay are graded on a 0-100 scale. The higher the grade, the easier it is for travelers to find restaurants and things to do within walking distance.
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Innova Sultanahmet Hotel emerges as a top choice in hospitality, with numerous guests lauding its cleanliness, describing the establishment as immaculate with first-class facilities. The staff's professionalism and attentiveness are frequently commended, enhancing the hotel's service reputation.
While its prime location near attractions and public transport is a highlight, despite some traffic noise, the hotel's spacious, modern rooms provide a peaceful retreat. The value is evident, with travelers expressing satisfaction in the hotel's dining and spa services, and the rooftop breakfast offers stunning vistas that are a crowd favorite.
Location
Convenient
Atmosphere
Soothing
Rooms
Comfortable
Value
Satisfying
Cleanliness
Spotless
Service
Attentive
Amenities
Outstanding
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We stayed at this property for 4 nights in the month of January which is considered the off peak season for travellers in Turkey. We had booked the Economy room for our duration as we would be out exploring for most of the day but we're upgraded to the deluxe room by the management which was quite a sweet gesture.
Let's start with location: the property is located in Sultanahmet which is the centre of attraction and is in close proximity of all tourist spots like Hagia Sofia, The Blue Mosque, and some more I don't recall the name of. The street adjecant to the property is quite buzzing and is full of cafe's, restaurants, shopping outlets, public transport and the Grand Bazaar.
Transport: the property is best accessed by tram and you can get off at Sultanahmet tram stop (500mts) or the one after that (300mts) from the property. Metro station is a bit further but still accessible. Taxi from airport will cost somewhere between 120-140 TL depending upon the time of the day and the honesty of the taxi driver.
Rooms: Rooms were quite decent with ample space for 2, somewhat of a sea view (not fully but partially), and all amenities and a very comfortable bed.
Staff and management: the personnel at this property are very friendly, everyone from the Front office manager: Ilker, the Guest RM: Huneif and the porter/bus boy who I did not get the name of, deserve a special mention as they very courteous and quite helpful.
Breakfast: The breakfast at this property was the best I had across the 5 different properties I stayed at during my stay in Turkey. The spread is fresh, wholesome, and quite appetising. FYI: they also have a rooftop restaurant which serves Dinner and Sheesha but we did not really get a chance to try the same.
Overall the stay was pretty good and at no point in the day or night does one feel unsafe in the surroundings here, which is a big plus for a tourist travelling from another country.
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Date of stay: January 2020Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Hanife_Kurt, Guest Relations Manager at Innova Sultanahmet Hotel
Responded Jan 30, 2020
Dear winninmatters, Thank you very much for sharing your review following to your recent stay at the Innova Sultanahmet Hotel. We were happy to read that you enjoyed your visit and that we managed to reach your expectations in terms of quality and service.It is always a pleasure for us to receive such a positive feedback rewarding the continuing efforts of our team to maintain the level of satisfaction of our valued customers. We are looking forward to have the pleasure of welcoming you back very soon at Innova Sulatanahmet Hotel in order to make you leave another enriching experience. Best Regards,
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We stayed for four nights (five days) in Innova Sultanahmet Hotel Istanbul. Hotel is located in Sultanahmed neighborhood. Haigha Sofia and Blue Mosque are about 5 minute walk away. Tram station is 2 minute walk. It is really great location. Grand Bazar is about 10 minute walk. Everything is so close. Staff is very polite and proffessional, they informed us about everything and if we needed anything they were on our service. We had free time from our check out until our flight back so we left our suitcases there. Hotel arranged transfer from airport and to airport on our way back. The driver waited for us on airport. We booked two rooms. One was Deluxe room with three beds and one was Economy room with two beds. Rooms are very clean and spacious. Bathroom was super clean and new. Only thing that wasn't so great was third bed in Deluxe room because it was a sofa (couch) that turns into a bed and it wasn't really comfortable. Also, Economy rooms have some building in front of window so there isn't any day light. Deluxe rooms have small balconies (like French balconies) with partial sea view, there are buildings but you can also see little of sea :) Breakfast was great - hot croissants, hot bagels, lots of everything... WiFi was great, no weak signal! :) Unfortunately we didn't had time to go to SPA that was in the price. Anyhow, hotel is great and I highly recommend it! :) P.S. For us it was cheaper to book directly from hotel then booking.com You need to give them your credit card number and they charge it immediately but you can cancel it free until few days before your check in date.
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Date of stay: January 2020Trip type: Traveled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Hanife_Kurt, Guest Relations Manager at Innova Sultanahmet Hotel
Responded Jan 26, 2020
Dear magrguric , First of all we would like to thank you for writing such a long comment analyzing almost every prospect of our hotel. I am sure this comment will give a lot of information to those who seek it.We are very honored to welcome you as our guest and to learn that you enjoyed our services. Our major goal is to supply a perfect stay to all our guests. Once more we would like to thank you for your comments and looking forward to welcome you again. Our best regards,
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In November 2019 we booked and fully paid for 5 nights at the Innova Sultanahmet Hotel in Istanbul in early June 2020. The coronavirus travel restrictions and quarantines meant that as at late March 2020 it was highly unlikely we would be able to travel from Australia to Istanbul in June.
We asked the hotel if they could offer us some concession for our "non-refundable" booking. They agreed to give us a full refund! We were extremely grateful and thank them for their generous and compassionate attitude in this time of world crisis. When we are able to travel to Istanbul in the future we will definitely be staying at the Innova Sultanahmet Istanbul!! Thank you and may you stay healthy.
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Date of stay: March 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Innova Hotel, Owner at Innova Sultanahmet Hotel
Responded Mar 30, 2020
Dear zanzibar948, Guest satisfaction is our priority and we are really glad to hear that you felt this satisfaction even before coming here.We deeply hope that these bad days we live because of corona virus will be ended as soon as possible each part of the World. When the good times come back,we will glad to see our precious guest as you in our hotel again. Best Regards,
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We searched all of the reviews hoping to find the right hotel, right location, good people, great breakfast... After an exhaustive search I gave up and chose this hotel. WOW!!! Did I do good! Turns out everything about this property was superior. I have no idea how anyone could have a bad experience here. From the quick check in by a couple of super professional, friendly and nice staff, to having the bags brought to the room. Everything was perfect. Our room (408) was likely the best in the building, a balcony overlooking the front door and main street. Between the blackout curtains and the well insulated room we slept like babies. The beds were super comfortable with perfect sheets and comforter. The bathroom shower was huge with great water pressure and unlimited hot water. The room also overlooked the mosque and courtyard of the Sofia. As an added bonus, it is within walking distance of all the main attractions in the Saltanahmet area. It is also close (like 2 min or less) to hundreds if not thousands of restaurants and shops. The breakfast was absolutely great but was made even better by the wait staff; they are super friendly and helpful. They do have an add on menu to the buffet for a very small charge you can get cappuccinos, omlettes, cook to order eggs, etc. If not this hotel, at least get something next door or very close. I do not believe there is a better location for exploring this part of Istanbul!
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Date of stay: January 2023
Value
Location
Service
Room Tip:Get a balcony room on the front of the building.
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Innova Hotel, İşletme Sahibi at Innova Sultanahmet Hotel
Responded Jan 18, 2023
Dear Worldlycouple, We cannot thank you enough for the time you have taken to complete this review regarding your recent stay at Innova Hotel Sultanahmet. We are thrilled that it has been thoroughly an enjoyable stay with us. We were absolutely delighted that you enjoyed our central location, liked your room and liked your experience. It gives us great pleasure to know that you found the front of house staff to be professional and friendly. In relation to our staff, we try our best to help our guests make the most out of Istanbul during their limited time. We strongly believe that such nice comments give us strength and guidance to keep up the good work. Again we thank you for your nice comments. All of the team look forward to welcoming you back. Until the next time, we wish you all the best! Warm Regards, Innova Team
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I stayed at Innova for two nights with my friend. The receptionist was welcoming on arrival and we checked in very quickly. I was disappointed to find out that the terrace was closed as there was no mention of this prior to booking. I had seen the pictures and was looking forward to the scenic rooftop experience. I was also disappointed when I asked for an iron and I was told only in the morning and it was a paying service. I have had many stays in hotels and usually this is provided in the room. However, the rooms are spacious and comfortable and the location is great. We could walk only a few minutes to the main attractions like the blue mosque, Hagia Sophia and the Grand Bazaar was also nearby.
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Date of stay: October 2021Trip type: Traveled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
These reviews are machine translated from their original language. Show machine translations?
An unforgettable experience of staying at this hotel. We'll start with the rooms-- he was on the 5th floor at our prior request, given on the top floor. The room is spacious with design elements of ceiling, common interior and bathroom. In the bathroom, all the liquids are in eco paper packaging, impressive. Very clean as a new one. Next, I'll talk about the restaurant, which is one floor above. From the 5th you can take the stairs or the elevator. As soon as we go into it, the word WOW pops up!!!! We have a panorama of the old town and a superb view of the BOSFOR with its caravans of ships. At the entrance, a welcoming receptionist, Bilal, meets guests and places them in an orderly manner at non-standard breakfast tables. The choice of breakfast dishes is simply limitless. Snacks in the form of hummus, eggplant caviar, zajiki, spinach roulettes, cheeses of 5-6 types, meat cuts, vegetables, crispy buns, other pastries, boiled eggs. At your request, the chefs will prepare different omelets or icing for you. There are delicious juices, drinks with lime and mint, coffee from the filter, melon, plums, peaches, watermelon, etc. But there's also the freshest honey in the honeycomb that stands in the frame. Such honey with melon!!!! Fire!! And when you enjoy breakfast so much, enjoying the views of the vast strait with the giant ships, you don't want to leave. We were complimented daily by Bilal with Turkish coffee, moving us to the nearby relaxation zone. Just great staff at the restaurant and the whole hotel. Everyone's very sympathetic on the front. Quickly booked us a transfer to the airport for 32 USD, at our request brought glasses, toothbrushing kits. The hotel has spa, massage, hamam, sauna. The hotel is just chic. In the heart of historical Istanbul surrounded by pastry shops, Turkish restaurants, within 5 minutes walk Sofia, Grand Bazaar and various historical and iconic places, mosques. I think the hotel is a five-star match. I recommend to everyone
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Automatically translated
Date of stay: September 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Traveled as a couple
Room Tip:Всем рекомендую этот отель, соответствует по уровню обслуживания пяти звездам
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
i arrived yesterday they noticed it was my bday and they gave me a bday cake and even sang the song hehe! great people which really try make you feel at home, the hotel is 5 min away from hagia sophia and all the good sights to visit... to top the good service they helped us rebooking a new flight... top services highly recommended
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Date of stay: February 2020Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Hanife_Kurt, Guest Relations Manager at Innova Sultanahmet Hotel
Responded Feb 11, 2020
Dear jpgomezgo1 , Thank you for choosing Innova Sultanahmet Hotel and taking the time to write your feedbacks. We are delighted to hear that you enjoyed our hotel . This is our main purpose to make our guest feel like home and it is great to hear that we do it right. We are very glad to hear that everything was great for your stay and we guarentee you that you will have the same high quality service on your next visit. We hope to see you again in Istanbul, in Innova Sultanahmet Hotel. Lastly Happyyy Birthdayy to Youuuu :)) Sincerely Yours, Guest Relations Manager Hanife KURT
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Four-star hotel located in the Sultanhamet area near the main tourist attractions of the old town. The hotel is close to the Cemberlitas tram stop, which makes getting around Istanbul very easy, and is surrounded by restaurants, shops and even close to a supermarket. Apart from its good location, it is well maintained, with spacious and clean rooms and bathrooms. The bed and pillows are comfortable and there is a kettle for coffee and tea in the room. Every day they put a bottle of water per person in the room for free. The breakfast on the top floor is quite good and varied and the dining room has excellent views of Istanbul towards the Bosphorus, the service is good.
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Date of stay: July 2023
Value
Location
Service
Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
It would be an understatement to say your service was exceptional. You exude kindness, warmth, friendliness and from a business perspective your professionalism is outstanding.
Hotel wise, I could not be happier. I expect the hotel to be a lot busier in the near future and that is down to the fantastic / inanılmaz / رائعة حقا / incroyable / զարմանալի /מדהים/ neverovatno/ Невероватно/ 驚人/ ongelooflik / niesamowity / حیرت انگیز / ھەيران قالارلىق/ удивительный/ luar biasa/ (No particular order, I use randomness to prevent predictability) / anhygoel. Translate this review into all languages, as all classes, creeds and humans deserve to feel kindness, comfort and shelter.
All of which I felt here. I’d give this 8 stars if I could.
My only gripe and this isn’t your fault is that I wish I could use the gym.
Your friend, brother and son.
Please promote Hanifa, to any job she wants. She’s my fave. Reminds me of my mother.
Hassan Khan
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Date of stay: October 2020Trip type: Traveled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Innova Hotel, Owner at Innova Sultanahmet Hotel
Responded Oct 21, 2020
Dear Hassan Khan , We would like to thank you very much on behalf of Innova Sultanahmet Hotel team for staying at our hotel and sharing your great experiences with us. We are very honored to welcome you as our guest and to learn that you enjoyed our services. Our major goal is to supply a perfect stay to all our guests. Once more we would like to thank you for your comments and looking forward to welcome you again. Best Regards, Guest Relations Manager Hanife KURT
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We visited Istanbul in mid January, 2020 and we stayed with Innova for 4 nights, initial 3 nights & then the last night was after our entire trip i.e 24th Jan, 2020. Skipping the location as from the previous reviews you guys already know it's located quite near to the monuments. Breakfast was excellent good spread & great quality. I would like to mention Mr. ILKER he was super helpful, charming & also gave us a free upgrade to ocean view room for our initial 3 nights. Another mention is for Miss Hunief (I'm sorry if I got the name wrong) she is the guest relations manager, she was very nice and helpful. Lastly the hotel for kind enough to store our heavy luggage bag till we returned for our last night again booked with them, since we started with Istanbul & ended our tour at Istanbul. I definitely recommend this hotel.
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Date of stay: January 2020Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Hanife_Kurt, Guest Relations Manager at Innova Sultanahmet Hotel
Responded Jan 30, 2020
Dear AmishaC17 , Thank you very much for choosing Innova Sultanahmet Hotel in your stay. Me and my team can not thank you enough for your nice comments about everything. We are just so glad that you enjoyed our hotel. It is great to hear positive comments about our staff and also about all service which we are proud of . We would be glad to welcome you there as well if you ever decide to stay at Innova Sultanahmet Hotel again. Thank you very much again for your comment and hope to see you soon. Kind regards, Guest Relations Manager Hanife KURT
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If u mean breakfast well its according to your booking whether u want breakfast included or not.
If u mean the food in the room well some of the stuff are complimentary such as fruits if they served it and the water bottles.
Cedarburg, Wisconsin, United States189 contributions61 helpful votes
I will not recommend that you stay in this hotel. Although, four years ago, I had a very good service here, the service has drastically gone down as of July 2017. the staff is very rude and if you get into any problems, you can bet that they will not help you. Check out ADA Hotel that is not so far from this place and is in a very quiet neighborhood within walking distance of all the attractions.
The ADA hotel is not fancy but run by a retired doctor and they have very pleasant staff.
There are more places to choose from in the Istanbul area.
PRICE RANGE
$89 - $201 (Based on Average Rates for a Standard Room)
LOCATION
TürkiyeIstanbulSultanahmet
NUMBER OF ROOMS
74
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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