Zagreb Hotel

Zagreb Hotel

Laleli Kemalpasa Mah. Gencturk Cad. Cukurcesme Sok. No:29, Istanbul 34740 Türkiye
Traveler (184)
The comfortable double bed
Room & Suite (110)
Pool & Beach (49)

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About

3.5
#813 of 2,129 hotels in Istanbul
Location
4.1
Cleanliness
4.1
Service
3.9
Value
3.9
Zagreb hotel is a four star hotel located in the old city center of İstanbul.This is an ideal location for tourists which wants to be near the most famous historical and cultural places like Grand Bazaar,Topkapi Palace,St.Sophia,Blue Mosque,Underground Cistern…They are all in a walking distance from our hotel.Our hotel has 58 comfortable rooms which has central airconditioning and heating system,bath,satellite tv,minibar,international direct dial phone,safe box and hairdryer.Zagreb hotel has also restaurant,bar,swimming pool(indoor&outdoor),sauna and turkish bath to give good services for our clients.
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Property amenities
Paid private parking nearby
Free High Speed Internet (WiFi)
Pool
Sauna
Free breakfast
Children's television networks
Kids pool
Airport transportation
Street parking
Wifi
Pool / beach towels
Rooftop pool
Pool with view
Adult pool
Indoor pool
Outdoor pool
Heated pool
Bar / lounge
Coffee shop
Restaurant
Breakfast available
Breakfast buffet
Poolside bar
Rooftop bar
Taxi service
Spa
Hammam
Hand massage
Head massage
Massage
Neck massage
Steam room
Baggage storage
Concierge
Convenience store
Currency exchange
Non-smoking hotel
Shared lounge / TV area
Shops
Sun deck
Sun loungers / beach chairs
Sun terrace
Sun umbrellas
Doorperson
First aid kit
Umbrella
24-hour front desk
Express check-in / check-out
Dry cleaning
Room features
Blackout curtains
Soundproof rooms
Air conditioning
Housekeeping
Private balcony
Minibar
Cable / satellite TV
Bath / shower
Room service
Safe
Telephone
Wardrobe / closet
Wake-up service / alarm clock
Electric kettle
Flatscreen TV
Complimentary toiletries
Hair dryer
Room types
City view
Landmark view
Non-smoking rooms
Good to know
HOTEL CLASS
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
4.0 of 5 stars
Languages Spoken
English, Russian, Arabic, Azerbaijani and 2 more

Location

Laleli Kemalpasa Mah. Gencturk Cad. Cukurcesme Sok. No:29, Istanbul 34740 Türkiye
Name/address in local language
Getting there
Great for walkers
Places to stay are graded on a 0-100 scale. The higher the grade, the easier it is for travelers to find restaurants and things to do within walking distance.
Grade: 100 out of 100
100
Istanbul Airport
20.5 mi
See all flights
Sabiha Gokcen
Vezneciler
2 minIstanbul Metro
346Reviews5Q+A29Room tips
Traveler rating
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Detailed Reviews
Shazra Hassan wrote a review Feb 2023
Maldives58 contributions14 helpful votes
4.0 of 5 bubbles
A beautiful hotel at a very reasonable price
Breakfast is included and is very good for the price
Eggs and breads are absolutely delicious
24 hours front desk service and Beautiful heated pool with an amazing view of a mosque infront. Had to pay $10 for sauna, hamam and steam room but was absolutely worth the money. The hamam is very beautiful and the day I went no one else was there so was very peaceful and private and was open for 4 hours and just for $10 it’s absolutely worth to experience Atleast once.
The location is close to grand bazaar and a lot of shops all around the area.
Although some staff need to smile a little bit some staffs are amazing.
My favorite and most lovely gursur (housekeeping) greets us morning every day and always has the most warm and beautiful smile. Although she cannot speak English she will definitely make you happy by her smile 💕
Definitely a staff every guest should meet.
Mehmet (front desk) was the first person to welcome and always greets us with a smile.
Hakan (breakfast), gazia, yunus (front desk) hayaretin(came to fix our heater) are also some staff who has been super helpful in our visit.
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Date of stay: February 2023Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Travelingmarika wrote a review Jun 2022
Stellenbosch, South Africa119 contributions46 helpful votes
4.0 of 5 bubbles
We were warmly welcomed by the staff, taken to our room (small but functional) and everything was explained well. This was a corner room with a lovely sunset view, firm but comfortable bed as well as a coffee station and small fridge.

The room was a tad dated, but clean. The breakfast selection was large with many interesting items. It was our first time in Turkey and we loved the strange (for us) choices at breakfast. The pancakes every morning were my ultimate favourite.

The hotel is 5 min walk from the Metro and 3 min walk to the nearest tram stop, which was very convenient. It's just off the main tourist area, with lots of interesting local restaurants nearby as well as a restaurant with a fantastic rooftop bar for watching the sunset.

The wifi was good throughout and overall we enjoyed our stay. We did not try the pool and were out mostly, so for our needs (sleep, shower, coffee) we would choose this hotel again.
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Date of stay: May 2022
4.0 of 5 bubblesValue
5.0 of 5 bubblesLocation
4.0 of 5 bubblesService
Room Tip: Ask for a top floor away from the elevator, makes for a good night's sleep
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Emad M wrote a review Nov 2022
Cairo, Egypt1 contribution
4.0 of 5 bubbles
I and my wife stayed there for a week, it was one of the best weeks ever.
Excellent location, very clean and friendly staff.
Very good value for money.
On the negative side the room is a little bit small.
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Date of stay: November 2022Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
rob wrote a review Jan 2024
Carlow, Ireland5 contributions
1.0 of 5 bubbles
The picture are completely different than the reality
The hotel didn't mention that the reception is on the first floor and you have to use a tiny staircase to reach it , ( no lift at the ground flour) .
The room was very very small , as we requested a double bed , we got the tiniest room( single room) fitted by a double bed , no space for the luggage and no space to move , it was warm and noisy.
Also they didn't mention that the SPA/sauna/steam room/hammam are not included, you have to pay 10$ per person per use .
The breakfast wasn't fresh (most of it was the leftover from the previous days )
The cleaning was every 2nd day , we didn't request any cleaning until the 4th day ( the 4th day we took off don't disturb sign) , and the cleaning was done but the surprise was : nothing has been done in the room linens/ bed sheets haven't been changed/ bins full / no toilet roll / the floor was dusted they didn't touch anything, they took the dirty towels and they put the fresh one that's all .
The one in the reception was very rude ,
Except YUNUS was helpful
Definitely it is not a four Stars
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Date of stay: December 2023
1.0 of 5 bubblesValue
4.0 of 5 bubblesLocation
1.0 of 5 bubblesService
Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from ZAGREB HOTEL, Marketing at Zagreb Hotel
Responded Jan 22, 2024
Dear Zagreb Hotel Guest, We deeply apologize for the numerous issues you encountered during your stay at our hotel. It is disheartening to know that we failed to meet your expectations and that our efforts to assist you fell short in resolving the problems you experienced.We understand that the overall experience was still unsatisfactory. Please know that we take your negative feedback seriously, and we are committed to investigating each concern you raised in order to address them promptly. Rregarding the cleanliness of your room, you have used dont disturb warning to your door, so when you use it our housekeeping department cant clean your room.Sauna will be extra charge as per person, we have already explained on our page, you can check our page for more details.Our breakfast everytime fresh our kitchen team preper daily. If there is anything else you would like to share or discuss further, please do not hesitate to contact me directly. We appreciate your feedback, and we are committed to working diligently to prevent similar issues in the future.Once again, please accept our sincerest apologies for the disappointments you faced during your stay. Best Regards, Zagreb Hotel Family
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Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
priyank u wrote a review Nov 2022
2 contributions
1.0 of 5 bubbles
Hello,

Myself Priyank Upadhyaya + my wife checked into your Istanbul hotel in the afternoon of 20 Nov 2022. The room was very very small and there was hardly any space for 2 people to move around as well. Something very different to the room pics uploaded on your company website. Very shocking and surprising.

An hour later of my checkin I found the AC was not cooling so I called the hotel reception and enquired about the same. I was told that there was a technical error in the function of all hotel ACs due to which all ACs are only functioning as heaters. Further to that I informed that twice thereafter that the room is getting extremely hot which is getting very difficult for me and my wife.

I was clearly told by the reception person that "nothing can be done about this issue and the only option was to keep the room windows open for cooling".I tried opening the window however due to traffic and shops open, there was a lot of noise due to which we were unable to sleep at all.

I called the reception two more time thereafter and requested them to look into the issue. Again the response was "no other option available and you have to live with what you have".

Zero level of customer service and empathy with no intention to even listen to me and offer some solution. This was so disappointing and frustrating for a someone like us new to Turkey and Istanbul. Hence I was left with no other option but to change the hotel last minute.

The bigger shock and surprise came at the time of checking out from your hotel in the night. The person at the reception did not even offer any alternative or say sorry about me leaving due to a issue which the hote was unable to solve. He just took the key and let me leave without saying anything. This is the height of very poor and totally bad customer service which I did not expect in a world class city like Istanbul.

Hence I would like my travel manager Ms Nihira Sawant from Cover the World to get 100% refund of such poor service from your end and also the upcoming booking for 26 Nov 2022 stands cancelled with refund. Under no circumstances I will checkin your hotel again.
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Date of stay: November 2022Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
AngelinaZgheib wrote a review Mar 2022
Kfardebian, Lebanon1 contribution1 helpful vote
1.0 of 5 bubbles
We were really disappointed when, after a long journey discovering istanbul, we want to go to sleep at the hotel. But, how disgusted we were, when we remove the bed cover and guess what? We found that the bed sheets had been used by someone else. It was not clean at all, so much hair on the sheets...
On top of that, the room had a very bad smell from the toilet.
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Date of stay: March 2022Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
264222 wrote a review Feb 2024
Brighton, United Kingdom52 contributions6 helpful votes
4.0 of 5 bubbles
Zagreb Hotel is in an ideal location. The facilities are great and the breakfast is really, really delicious.
We used the pool and sauna facilities. Which were great! The view from the pool area is incredible.
The staff are friendly and helpful, the rooms are very clean and well maintained. The hotel has a traditional feel about it. I would highly recommend staying here :)
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Date of stay: February 2024Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Manisha Sharma wrote a review Sep 2022
7 contributions
4.0 of 5 bubbles
My friend and I stayed in this hotel in Istanbul. The location is good and the staff is helpful and courteous. A special mention to Younus and Gazi who helped us a lot. Though the rooms are small, the location and staff make up for a pleasant stay.
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Date of stay: August 2022
5.0 of 5 bubblesLocation
4.0 of 5 bubblesService
4.0 of 5 bubblesSleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
THEWALS_10 wrote a review Oct 2010
Perth, Australia2 contributions9 helpful votes
1.0 of 5 bubbles
If you have prepaid your accommodation at this hotel, be prepared to be told they have an electrical problem in your room & you will be transferred to another 4 star hotel. This happened to us on 2 seperate occassions. The other 4 star hotel was a 1 star dive !!! We believe they are accepting your money and then on selling your room whist transferring you to a cheap hotel. On the 2nd occassion we made a fuss at the reception desk & were magically found a room. The hotel has lovely rooms & good, breakfast . just be warned not to pre pay your accommodation at this hotel. Anyone interested we have taken photos comparing the 2 hotels.
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Date of stay: September 2010
3.0 of 5 bubblesValue
3.0 of 5 bubblesRooms
3.0 of 5 bubblesLocation
4.0 of 5 bubblesCleanliness
1.0 of 5 bubblesService
3.0 of 5 bubblesSleep Quality
Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Evangelia V wrote a review Jan 2015
Athens, Greece77 contributions80 helpful votes
4.0 of 5 bubbles
The hotel is a combination of modern and classic. The rooms are really nice, small and comfortable. The breakfast is really rich and tasty, one of the richest that I have ever seen all the years that I travel around the world. As far as the location is concerned, it is near the grand bazaar. Another advantage is the swimming pool, the sauna and the traditional turkish bath. It is an amazing experience that all travellers should try. You feel your skin more clear than ever after that. I recommend it to all the people who want a safe choice, a comfortable and clean room.
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Date of stay: March 2014
4.0 of 5 bubblesValue
5.0 of 5 bubblesService
4.0 of 5 bubblesSleep Quality
Trip type: Traveled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Answer from Roz W
London, United Kingdom8 contributions3 helpful votes
Contact the hotel and they can arrange a pick up for you. 50 lira fee is not much and you then won't have to find your way on your own. I went back to Ataturk airport from Zagreb hotel in the taxi that they organised, as a lady on my own I felt safer that way.
Answer from LadyEffy
Broxburn, Scotland36 contributions10 helpful votes
Hi ... We booked the shuttle bus from the airport to the hotel - and thank goodness ... our flight was delayed by hours which meant we would have missed the last metro. Didn't fancy getting into an unknown taxi at that time in the morning either. Driver was great - he linked up with the hotel so that he was there to collect us complete with name board. On the way back home we booked a taxi through the hotel reception. We didn't use the metro or taxis in town at all ... got very cheap tickets for the red bus tour (21 year old daughter was allowed on at child rates!!) which took us around Istanbul. We took a boat trip up the river another day and then walked the rest of our trip ... much more fun :-)
Harriett P asked a question Aug 2014
Fontana, California
Do they provide transport shuttle to and from airport
Answer from zagrebh
Istanbul, Türkiye
Dear Guest , We would like to inform you that we have transfer services from Airport to the hote . If you come to Ataturk Airport the cost will be 30 euro for one way. If you come to the Sabiha Gokcen Airport the cost should be 70 euro for one way . If you have more question please do not hesitate to contact with us . Best Regards, ZAGREB HOTEL
Buğlem Belinay Gülşen asked a question Jun 2023
Istanbul, Türkiye
Hello do you have a cat?
Eleo3112 asked a question Feb 2015
Province of Buenos Aires, Argentina
Quisiera saber si se paga por el uso de la piscina...gracias
Travelingmarika wrote a tip Jun 2022
Stellenbosch, South Africa119 contributions46 helpful votes
4.0 of 5 bubbles
"Ask for a top floor away from the elevator, makes for a good night's sleep"
Read full review
Ru1Mum wrote a tip Oct 2017
3 contributions
3.0 of 5 bubbles
"Avoid hotel if access an issue as entrance has only stairs to get to lobby and lift. Ask about room sizes don't get a room on 5th floor."
Read full review
ebrahim790 wrote a tip Nov 2016
Istanbul, Türkiye1 contribution2 helpful votes
4.0 of 5 bubbles
"Double room smaller in comparison to the triple bed room."
Read full review
Peter M wrote a tip Jan 2016
1 contribution
5.0 of 5 bubbles
"Ask where the mosque is."
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Kelley T wrote a tip Aug 2015
London, United Kingdom7 contributions
2.0 of 5 bubbles
"No accessibility into the hotel, you need to use stairs to enter"
Read full review
Not the right property for you?
There are more places to choose from in the Istanbul area.
PRICE RANGE
$65 - $96 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
zagreb hotel istanbul
LOCATION
TürkiyeIstanbulGrand Bazaar
NUMBER OF ROOMS
58
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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ZAGREB HOTEL $64 ($̶8̶6̶) - Updated 2024

Frequently Asked Questions about Zagreb Hotel
Which popular attractions are close to Zagreb Hotel?
Nearby attractions include Sehzade Mehmet Mosque (0.2 miles), Laleli Mosque (0.1 miles), and Pertevniyal Valide Sultan Camii (0.2 miles).
What are some of the property amenities at Zagreb Hotel?
Some of the more popular amenities offered include an indoor pool, a rooftop bar, and free wifi.
Which room amenities are available at Zagreb Hotel?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Zagreb Hotel?
Guests can enjoy a rooftop bar, free breakfast, and an on-site restaurant during their stay.
Is parking available at Zagreb Hotel?
Yes, paid private parking nearby and street parking are available to guests.
What are some restaurants close to Zagreb Hotel?
Conveniently located restaurants include Beso Rooftop Restaurant, Lotiz Lounge & Hookah, and Beso Restaurant Bistro.
Are there opportunities to exercise at Zagreb Hotel?
Yes, guests have access to an indoor pool and a sauna during their stay.
Does Zagreb Hotel have airport transportation?
Yes, Zagreb Hotel offers airport transportation for guests. We recommend calling ahead to confirm details.
Is Zagreb Hotel located near the city center?
Yes, it is 0.1 miles away from the center of Istanbul.
Which languages are spoken by the staff at Zagreb Hotel?
The staff speaks multiple languages, including English, Russian, Arabic, Turkish, Hebrew, and Azerbaijani.
Are there any historical sites close to Zagreb Hotel?
Many travelers enjoy visiting Basilica Cistern (1.2 miles), Hagia Sophia Mosque (1.3 miles), and Historic Areas of Istanbul (1.3 miles).
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