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The Grand Turkmen Hotel

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The Grand Turkmen Hotel
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201 Reviews from our TripAdvisor Community

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Showing 151: English reviews
Reviewed 3 weeks ago

A posh hotel in its own (slightly vulgar) way - with good views from high rooms. We wanted a day away from coach tourism and walked around - meeting interesting people a teacher giving his daughter a driving lesson, small shopkeepers, a wheelchair using painter. But getting back into the hotel a nightmare.- easy as the crow flies, but surrounded...

Thank traintravelLondon
Reviewed 3 weeks ago

Originally built as a Sheraton in 1995, it is now Turkmen government run We stayed here for two nights. The problem with rooms is that they vary enormously - we were allocated a junior suite, which was large and comfortable. Other rooms were small an dingy. But in spite of it being a suite, the balcony had no furniture on...

Thank moraira
San Mateo, California
Reviewed October 2, 2016

Another TripAdvisor reviewer observed the bed was comfortable on his first visit but was terribly uncomfortable on a return visit. A couple in our group discovered their bed had no mattresses and it felt hard. The box spring was just covered with a pad. We were fortunate to get a mattress whereas other rooms just had a box spring with...

1Thank Centurytravel
Reviewed September 29, 2016

Like others, we stayed here on 3 different occasions, all rooms were pretty much the same average standard. Room cleaning was slack, used towels in one room, balcony not cleaned, and robes not replenished. The breakfast was plentiful, but mostly stale, and not of good quality. The pool was not really clean, but OK. We ordered drinks and found out...

Thank OJGS
Liverpool, Australia
Reviewed September 27, 2016

As a previous reviewer said, the rooms do vary. I stayed here three times during my trip to Turkmenistan. The first time the bed was super comfortable and so were the pillows. I has a room on the third floor facing the mountains and it was quite spacious. The second time I had a room in the front of the...

Thank Oztraveller31
Reviewed September 25, 2016 via mobile

Stayed here 3 times this month. Each room varied and from speaking to friends I was lucky. Rooms on 1st floor near managers office seem to be shabby and tiny with lights not working etc. Mine were all good size, had balcony overlooking pool and enough of the lights worked. 318 was best since it seems to have been refurbished...

Thank Jeannie D
London, United Kingdom
Reviewed September 23, 2016

We stayed on and off for a total of 4 nights. Twice we were given the same room on the fifth floor and once on the sixth floor. Compared to floors 2 and 3, the upper floors had shabby and stained carpets in the halls and the rooms were very dark and dingy. The main room light was situated in...

Thank bosie16
Sydney, Australia
Reviewed September 21, 2016

There's not many options so reviews probably won't help much, but this was an ordinary place with unfriendly staff. Reception apart from one nice lady were very snooty, the men that allegedly worked there just laughed as I carried the luggage out to our taxi. Room was small, dark and shabby with an odd balcony that looked at a wall....

1Thank Travelpossums
Brooklyn, New York
Reviewed September 1, 2016

Chose this hotel based on the review in Lonely Planet hoping for wifi that worked, but that was not the case. The hotel ostensibly has wifi, and your device will see it, but it may or may not actually work. Even the hotel staff admit this fact. I borrowed a laptop from the bartender who seemed to have somewhat of...

1Thank Daniel B
Reviewed August 24, 2016 via mobile

I stayed on the 5th floor. Airconditioning worked good. Breakfast was not bad and the room was clean. Hotelbeds are very hard and interieur in the room was a little dated. But for 2 nights I had a nice stay.

Thank Esther v
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100 photos of this hotel

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All Traveler Photos (100)
Room/Suite (24)
View from Room (11)
Bathroom (2)
Dining (6)
Pool/Beach Area (4)
Hotel & Grounds (15)
Other (38)
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  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Free Parking
  • Fitness Center with Gym / Workout Room
Things to do
  • Restaurant
  • Bar/Lounge
  • Pool
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Meeting Rooms
  • Laundry Service
  • Room Service
  • Free Parking
  • Dry Cleaning
  • Business Center with Internet Access

Additional Information about The Grand Turkmen Hotel

Address: No. 7 Gorogly Street, Ashgabat 744000, Turkmenistan
Location: Turkmenistan > Ahal Province > Ashgabat
Hotel Class:5 star — The Grand Turkmen Hotel 5*
Number of rooms: 38
Also Known As:
Sheraton Ashgabat
Ashgabat Sheraton
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Questions & Answers

Here's what travelers have asked, with answers from The Grand Turkmen Hotel staff and other travelers.
4 questions
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See all questions (4)

Questions? Get answers from The Grand Turkmen Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Hope for a room with comfy bed!”
 of 5 bubbles Oztraveller31, Sep 27, 2016 | Read review
“The lower floors appeared to have had some refurbishment but I cannot vouch for the rooms”
 of 5 bubbles bosie16, Sep 23, 2016 | Read review
“In July at least you can make great pictures of sunset on the mountain side (fake waterfall in the park below).”
 of 5 bubbles incahueca, Aug 5, 2016 | Read review
“First floor is good as hotel has terrible Lift.”
 of 5 bubbles 71pareshm, Jun 10, 2016 | Read review
“Room sizes do vary greatly”
 of 5 bubbles ronr653, Jun 2, 2016 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question