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Dushanbe Serena Hotel

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219 Reviews from our TripAdvisor Community

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Showing 184: English reviews
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Calgary, Canada
Reviewed 1 week ago

We went for a four day visit but ended up at the hotel for fourteen days instead. Since I am a Platinum member of the Serena reward program Prestige, we got upgraded to a two room apartment. The view is unbeatable and the staff are superb and who go out of their way to provide a high quality of experience...

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Helpful?
Thank Salim H
Philippe D, General Manager at Dushanbe Serena Hotel, responded to this review

Dear Salim H, On behalf of my entire team, Thank you for taking the time to comment your stay and for your great rating. We are very glad to know you were pleased with the hotel overall. We look forward to hosting your stay once again and continuing to meet your expectations. Please feel free to contact me directly and...

Cambridge, United Kingdom
Reviewed 1 week ago

I spent two separate nights here and believe that this is one of the finest properties in Central Asia - and perhaps beyond. The rooms are spacious and well equipped. Great bathrooms with huge shower and separate bath and Penhaligon toiletries (how did they get to Tajikistan?). Staff are well trained and incredibly helpful, all speak English and cannot do...

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Helpful?
Thank Stewart K
Philippe D, General Manager at Dushanbe Serena Hotel, responded to this review

Dear Stewart K, On behalf of my entire team,Thank you for taking the time to comment your stay and for your kind comments. We are very glad to know you were pleased with the hotel overall. We look forward to hosting your stay once again and continuing to meet your expectations. Thank you for choosing Serena Dushanbe! All The Best,...

Egham, United Kingdom
Reviewed 2 weeks ago

We were moved into the Serena for our final few days here after finishing the training we we delivering, I happened to be given my own room and not sharing like the rest of my group and the room is massive compared to most hotels I stayed in. The whole room is extremely nice and clean with complimentary soft drinks...

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Helpful?
Thank Usarfireman
Philippe D, General Manager at Dushanbe Serena Hotel, responded to this review

Dear Usarfireman, Thank you for taking the time to comment your stayand for your kind and great comments. We are very glad to know you were pleased with the hotel overall. We look forward to hosting your stay once again and continuing to meet your expectations. Thank you for choosing Serena Dushanbe! All The Best, Philippe. Ducler General Manager

Carrollton, United States
Reviewed 3 weeks ago

The bed was the most comfortable bed I ever sleep in. the staff was extremely helpful and allowed me to email a document to their printer for printing. The young waitresses in the breakfast buffet were extremely pleasant and attentive. The location in the city was great for walking to restaurants and other attractions.

Review collected in partnership with this hotel
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Helpful?
Thank John M
Philippe D, General Manager at Dushanbe Serena Hotel, responded to this review

Dear John M, On behalf on my entire team, Thank you for taking the time to comment your stay. We are very glad to know you were pleased with the hotel overall. We look forward to hosting your stay once again and continuing to meet your expectations. Please feel free to contact me directly and it will be my pleasure...

almaty
Reviewed 5 weeks ago

Outdated room, very old and dusty carpet. Poor breakfast, overpriced lunch for quality and offered selection. Slow check in and check out. Room price of USD 120/night is too expensive. Great location and friendly staff.

Review collected in partnership with this hotel
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Thank amantayj2017
Philippe D, General Manager at Dushanbe Serena Hotel, responded to this review

Dear, As already answered to you through our guest feedback program, we are taking note of your comments. It is essential in our effort to improve our service standards. Your comments have been shared with the appropriate departments so that they may be addressed. Thank you for choosing Serena Dushanbe! Regards Philippe. Ducler General Manager

Cannes, France
Reviewed February 4, 2017 via mobile

A welcoming bright and airy luxury hotel right on coveted Rudaki Blvd. Well lit rooms facing the Blvd or the garden. Fitness center with massage. Amazing buffet breakfast, lunch and dinner. The most friendly and accommodating staff you could ask for. The GM is a hands on seasoned pro who is on the floor often and accessible. Can't wait to...

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Thank m00ikut
Philippe D, General Manager at Dushanbe Serena Hotel, responded to this review

Dear m00ikut, Again, Thank you for taking the time to comment your stay and for your kind comments about my team. We are very glad to know you were pleased with the hotel overall. We look forward to see you again in Dushanbe. Please feel free to contact me directly and it will be my pleasure to assist you ....

Cannes
Reviewed February 2, 2017

Excellent location, light and inviting. Clean and well maintained property with very friendly and accommodating staff. Food and beverage quality and variety was excellent. Fitness center was quite adequate and in a well lit space. ample car parking.

Review collected in partnership with this hotel
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Thank Dorsoduro29
Philippe D, General Manager at Dushanbe Serena Hotel, responded to this review

Dear Dorsoduro29, Thank you for taking the time to comment your stay. We are very glad to know you were pleased with the hotel overall. We look forward to hosting your stay once again and continuing to meet your expectations. Please feel free to contact me directly and it will be my pleasure to assist you if you have any...

paris, France
Reviewed January 19, 2017

excellent experience, friendly, prompt and professional staff, very restful, respected the traditional Tajiki culture, very well situated, clean and large rooms, excellent choice of food and beverages, best burger in Dushanbe!

Review collected in partnership with this hotel
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Thank michelr115
Philippe D, General Manager at Dushanbe Serena Hotel, responded to this review

Dear michelr115, On behalf of my Team, thank you for taking the time to write these nice comments your experience at Dushanbe Serena. We are very glad to know you were pleased with the Service overall. Please feel free to contact me directly and it will be my pleasure to assist you if you have any questions or concerns. Thank...

Garmisch-Partenkirchen, Germany
Reviewed January 15, 2017

Arrived to the hotel about 5am and was warmly welcomed by the doorman and front-desk. My room was comfortable and clean. It took a few minutes to get used to the toilet and shower being separated by glass, just a personal thang. Breakfast buffet was really well put together. Service by the entire staff was very pleasant and friendly. The...

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Helpful?
Thank DPS27
Philippe D, General Manager at Dushanbe Serena Hotel, responded to this review

Dear DPS27, Thank you for taking the time to comment your stay. We are very glad to know you were pleased with the hotel overall. We look forward to hosting your stay once again and continuing to meet your expectations. Please feel free to contact me directly and it will be my pleasure to assist you if you have any...

Lara, Australia
Reviewed December 10, 2016

A great hotel close to restaurants, and 20 minutes walk to Rudaki park. Rooms were comfortable, friendly staff and good buffet breakfast, we enjoyed sitting outside in the lovely gardens. I can also recommend the rooftop pool overlooking Dushanbe, nice to have a swim and able to order drinks and snacks after a days sightseeing.

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Helpful?
Thank Ronald A
Philippe D, General Manager at Dushanbe Serena Hotel, responded to this review

Dear Ronald A, Thank you for taking the time to comment your stay. We are very glad to know you were pleased with the hotel overall. We look forward to hosting your stay once again and continuing to meet your expectations. Please feel free to contact me directly and it will be my pleasure to assist you if you have...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Spa
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Family Rooms
  • Kitchenette
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Room Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Business Center with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
Official Description (provided by the hotel)
Located on the Rudaki Avenue, a central location on the main boulevard of the city, the Dushanbe Serena Hotel sets a benchmark in the hospitality sector of Tajikistan for a deluxe five-star Hotel in the capital city. The spectacular facade with Tajik motifs is one-of-its-kind. Spread over 1.2 hectares of land, the Dushanbe Serena Hotel is with-in walking distance to Government Offices, Diplomatic Missions, Multinational and State Owned Companies, Tourist attractions such as National and Art Museums, Exhibition Centers, Cinemas, Opera Theater, and general commercial offices and institutions. A 10 minute drive from the Dushanbe International Airport, the five-star luxury Hotel has been designed and developed as a social and business hub for the residents of Dushanbe as well as the foreigners visiting the capital city for business or for leisure. ... more   less 

Additional Information about Dushanbe Serena Hotel

Address: Rudaki Avenue 14, Dushanbe 734000, Tajikistan
Location: Tajikistan > Dushanbe
Price Range: $263 - $311 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Dushanbe Serena Hotel 5*
Number of rooms: 95
Reservation Options:
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Also Known As:
Dushanbe Serena Hotel Tajikistan, Asia
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Questions & Answers

Here's what travelers have asked, with answers from Dushanbe Serena Hotel staff and other travelers.
2 questions
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London, United Kingdom
Manila, Philippines

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Questions? Get answers from Dushanbe Serena Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Select a view of the mountains and be careful not to have a room that faces the sun all day. It gets really hot!”
 of 5 bubbles 551salimh, 1 week ago | Read review
“Views of the garden are preferable to the street”
 of 5 bubbles 550stewartk, 1 week ago | Read review
“Some rooms are suite so have separate living room and small kitchen. Great when it is a long stay and on business.”
 of 5 bubbles Fs123, Nov 15, 2016 | Read review
“Great alternative to Hyatt, Intercontinental, Sheraton and Marriott”
 of 5 bubbles MattPWilson, May 5, 2016 | Read review
“on 8th floor”
 of 5 bubbles sitarsubrata, Apr 30, 2016 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question